Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB

7079 reviews

6301 E Golf Links Rd   Tucson, AZ 85730
(@ Wilmot)

(520) 575-5370

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(520) 575-5370

6301 E Golf Links Rd
Tucson, AZ 85730
(@ Wilmot)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

RYAN W. 
Rating:
3.0

When I pulled in a man waved for me to park. He only asked if I had any problems. Never said hi or thanks, nothing. Sorry, he did say " I e-mailed you a receipt".

ANDREA W. 
Rating:
5.0

The employees were very nice to me and assisted me with finding a business card that I had left in the truck that I desperately needed and they went out of their way and found it after I already checked the truck in.

Georgia G. 
Rating:
5.0

Nothing.

MICHAEL D. 
Rating:
5.0

well run!

JOHN C. 
Rating:
5.0

Tyler was awesome..

BLAINE R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
5.0

Free coffee

Hector A. 
Rating:
5.0

All employees where very kind, courteous and polite and kept me well informed and very understanding

SUZANNE G. 
Rating:
5.0

Super easy check in and check out, highly recommend!

Mark P. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

SHAUN G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

I can't think of anything.

RUTH D. 
Rating:
5.0

I have used this location numerous times and have always been satisfied. I would highly recommend this location for any moving or storage needs.

GARY D. 
Rating:
5.0

Customer did not leave a comment.

Kevin D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

susan j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOLANDA G. 
Rating:
5.0

Friendly staff and being able to do all of the paperwork online made this a very good experience.

Peter S. 
Rating:
5.0

Nothing, everyone at this location is always very friendly and very helpful, it's a real pleasure to go there for my truck and moving needs

SEAN H. 
Rating:
5.0

Customer did not leave a comment.

Dean P. 
Rating:
5.0

Customer did not leave a comment.

Hector M. 
Rating:
5.0

Customer did not leave a comment.

JAIME H. 
Rating:
5.0

Customer did not leave a comment.

Javier G. 
Rating:
5.0

None

CRAIG N. 
Rating:
4.0

Customer did not leave a comment.

Larry N.  |  First Impressions 
Rating:
5.0

Awesome! So glad I can count on uhaul for when I am moving myself and others...

Joseph G. 
Rating:
4.0

Sadly when I returned the truck I had rented it was not in pristine condition and I have to admit that I was properly embarrassed. Having said that , I was grateful that the employee who dealt with me was respectful and treated me honourably.

BRIAN N. 
Rating:
5.0

Excellent service

Vanice P. 
Rating:
5.0

Customer did not leave a comment.

BRITNEY P. 
Rating:
4.0

The windows were so dirty inside it was hard to see once it started getting dark. That is a potentially dangerous oversight on your part.

JESSICA G. 
Rating:
5.0

Great bunch of guys

HENRY D. 
Rating:
5.0

Great service

EMMANUEL I. 
Rating:
1.0

SOB's charged me a cleaning fee! On a trailer I used to move a refrigerator 🤬

RONALD C. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Renita M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
4.0

Make a bigger sign for the key drop slot. And there is a lot of mosquito s near the building. It will be good to have a bug zapper.

HEEJOO C. 
Rating:
5.0

Nothing. Experience was Great!

MIKE R. 
Rating:
5.0

All aspects GREAT! AS ALWAYS

E S. 
Rating:
5.0

Customer did not leave a comment.

KEMP L. 
Rating:
5.0

They made my experience easy-going. Thanks for being understanding and cool. Great service.

Russell R. 
Rating:
5.0

Customer did not leave a comment.

BRENDA T. 
Rating:
5.0

Customer did not leave a comment.

GEORGE N. 
Rating:
5.0

Customer did not leave a comment.

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Customer did not leave a comment.

GARRON J. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
1.0

Customer did not leave a comment.

RUBEN R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cooper N.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MARTIN F. 
Rating:
5.0

Awesome Service thank you!!!

JAMES Z. 
Rating:
5.0

Nothing

Bruce T. 
Rating:
4.0

I have a very good experience yesterday. I had no problem with anything and everything went very smooth. It only took about 10 minutes and I was out the door.

MARVA L. 
Rating:
5.0

None. Everything was great.

TASSEA C. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
2.0

A really small truck two days in a row and I just one of those days the truck smell like cigarettes I wasn't very happy I rented a small truck today but the customer service person was not very good at all

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

Dick H. 
Rating:
3.0

Impossible to talk to anyone. Real frustrating

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS K. 
Rating:
5.0

Customer did not leave a comment.

jorge L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

Process was SUPER fast and SIMPLE! Thank You!

JAIMIE J. 
Rating:
4.0

Customer did not leave a comment.

CAMERON S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

It was a easy trip. Truck ran great!

Lucinda N. 
Rating:
5.0

Great customer service.

JOSIAH K. 
Rating:
1.0

Customer did not leave a comment.

Ashley S. 
Rating:
2.0

I needed a truck for moving my stuff into my new apartment. I wanted to pick it up at night because the earliest I could pick it up the next day was too late. I called to let them know I might be a minute after the store was supposed to close the representative I spoke to was very short, rude, and not understanding of the situation. I was able to get there before 8pm. When I arrived there and expressed how I was treated on the phone the team including the store manager acted as if it didn't and wouldn't acknowledge any wrong doing. I was very displeased with the customer service I received.

DANIELLE C. 
Rating:
5.0

Customer did not leave a comment.

Cheryl Y. 
Rating:
5.0

Great customer service. The guys came out and hook the trailer up to My truck make sure brakes blinkers everything was working great experience excellent service

LORENE D. 
Rating:
5.0

Customer did not leave a comment.

Brandi B. 
Rating:
5.0

The only issue that I had was when I tried to turn the trailer in with the app After Hours the app wouldn't take the pictures that I took of it if the app locked up right there where you take pictures it wouldn't download anything I took the pictures three times and nothing on the road the place in there where it says the cleanliness of the trailer that's why I took the picture to show it was clean and it would not accept the pictures so there's something wrong with your app.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Easy check in

DAVID EUGENE R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Friendly and helpful staff

Rosa P. 
Rating:
5.0

Customer did not leave a comment.

Russel F. 
Rating:
5.0

Customer did not leave a comment.

Jessica T. 
Rating:
5.0

Customer did not leave a comment.

Angela D. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY S. 
Rating:
5.0

When I picked up my truck, I found out I had it reserved for the wrong day. Wow. Laughable right. The gentleman that helped me found something else for me which was huge. I really appreciated it. I really needed something that day. Very very nice guy. When returning the truck the same day, a different gentleman helped me. He was nice enough. Not overly friendly like the first guy, and just did his job, went through the motions. Not really personable. I guess that's what we come to expect with customer service now a days. Just adequate. Overall, good experience. I will definitely come back to this location again. Duplicate th first guy I worked with. Lol. He was beyond amazing. 👍👍👍👍👍👍👍👍👍👍

JUSTINE B. 
Rating:
5.0

Customer did not leave a comment.

MILLEDGE W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

EMILY R. 
Rating:
3.0

The trailer had no tail lights. The brake lights and turn signals worked. But while driving at night it would have been nice to have tail lights on the trailer. And requesting roadside assistance for the lights was a joke!

rena F. 
Rating:
3.0

The only issue we had was when we went to pick up at scheduled time 5:00pm the person before us had not returned truck yet had to wait about 20 min before we could get truck.

ROBERT R. 
Rating:
3.0

Customer did not leave a comment.

Kelly B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

The two young men were very helpful in getting us the trailer we needed and also loaned us some bungee cords that we had requested. I would go to that same address if I need U-Haul again.

JUDITH K. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
4.0

My experience was ok. Unfortunately the payment systems were down which caused a 45 minute delay with my moving plans that day. Had do drive more than desired since I had to change my route around. Staff was friendly.

FRANCISCA C. 
Rating:
5.0

Best experience ever, fast, knowledgeable, friendly

SCOTT G. 
Rating:
5.0

Customer did not leave a comment.

Cameron H. 
Rating:
5.0

Customer did not leave a comment.

ADAM D. 
Rating:
5.0

Very good and very fast service

Saer J. 
Rating:
5.0

Levi was very helpful and professional. I appreciated his help

KAYE W. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C. 
Rating:
5.0

Customer did not leave a comment.

Maria B. 
Rating:
5.0

.

MARTIN F. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR L. 
Rating:
5.0

Customer service was great!

TYLER P. 
Rating:
5.0

The best experience that I have ever had. Thanks so much.

cOLONDA g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard G.  |  First Impressions 
Rating:
5.0

was concerned about the temperature that might be attained inside the storage unit, but that turned out to be ok despite the >100 degree heat wave that was occurring outside. Everything worked out real well and the remote fob was especially convenient.

JOSEPH C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

aylisha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Macheel R.  |  Overall Experience 
Rating:
1.0

I selected a poor rating not because of the staff at the storage.. But for the website and customer service I received on the phone.. I booked a storage unit that was not available when I arrived.. I ended up with a smaller one that didn't meet my needs..

Kevin B.  |  First Impressions 
Rating:
3.0

The address provided online is NOT the address where the units are located. Only a kiosk is available which directs you to the office to complete the paperwork. This made for a back and forth runaround from the office (address provided) to the units & back to the office. It would be beneficial to the customer if it was explained online that you MUST go to the office first, since the office is at a completely different location from the units.

lauren C.  |  First Impressions 
Rating:
4.0

Would love to see it be 24/7 access again. Closing at 10pm is NOT convenient.

Andrea E.  |  First Impressions 
Rating:
2.0

You really need to at least offer extended hours for an aditional price if need be. A good idea is like a cover charge.... Like, normal hours are from 7 to 10, cover charge for hours 10 t0 2 am is 15 bux. You then have contractual liability in case something happens. I was willing to pay someone 50 bux cash to just let me drop my stuff off. I forgot it was 10pm so i had to throw thr stuff out in the alley

TODD A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

albert a.  |  Overall Experience 
Rating:
3.0

Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.

StephanieLyn M.  |  Overall Experience 
Rating:
5.0

Great peoplem

CHARLES P.  |  First Impressions 
Rating:
4.0

After renting the locker, I noticed it was too small, so I had to cancel.

Christopher D.  |  Overall Experience 
Rating:
3.0

The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.

GWENDOLYN H.  |  First Impressions 
Rating:
5.0

I would use U-Haul again.

Fran H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kenneth t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Virginia S.  |  First Impressions 
Rating:
3.0

Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lock

Belinda P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alison F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

connie h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARTIN A.  |  Overall Experience 
Rating:
5.0

Customer oriented. Fantastic experience every time I've used them.

Jim R.  |  Overall Experience 
Rating:
3.0

Very accommodating and always great to work with

Nicole P.  |  Overall Experience 
Rating:
3.0

My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anything

Shani K.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Consuelo M.  |  Overall Experience 
Rating:
5.0

Thank you!

Rogelio H.  |  Overall Experience 
Rating:
5.0

The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organization

Manoj R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marion B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gerald w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenneth t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Graciella F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jamison B.  |  First Impressions 
Rating:
3.0

I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should’ve been very simple.

Belinda P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucia H.  |  First Impressions 
Rating:
5.0

Love the 24-7 access

John C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bruce J.  |  First Impressions 
Rating:
5.0

The only reason I closed out my storage locker was to consolidate with my finance's u-haul locker for the sake of convenience. Everyone there has been great. Keep up the good work!

JAMES D.  |  Overall Experience 
Rating:
2.0

Insurance claim was denied after the gate damaged my vehicle. Major issue for me. Otherwise, everything was fine.

Dana C.  |  Overall Experience 
Rating:
5.0

All my stuff got ruined by water leaks.. I understand my renters insurance will cover my losses but it doesn’t eliminate the fact that I paid for storage that I now realize I didn’t need. I’m giving an excellent because you guys were so kind and took care of me but just a heads up the roofs need to be fixed.. thank goodness my TVs weren’t in there....

Chandler O.  |  Overall Experience 
Rating:
5.0

Everyone was super helpful and friendly

Logan K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald B.  |  Overall Experience 
Rating:
1.0

There was one young and extremely disrespectful employee on a power trip that was very rude and unhelpful to this 65 year old man that when another customer blocked my vehicle in your employee expected me to wait while that customer conducted his business. Your employee escalated an already unpleasant situation to a screaming match between him and me. I did not wait to get that employee's name I just wanted to get out of there after being treated like I meant nothing to Uhaul after they got all the money they could expect from me. They were acting like they were too busy getting the next customer's card numbers to be bothered with a prior customer who had already parted with his money.

vain s.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Lacie B.  |  Overall Experience 
Rating:
5.0

Everyone is always so helpful and eager to help

Annette P.  |  First Impressions 
Rating:
5.0

Had a great experience!

Bailey B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Yosty S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Eric H.  |  First Impressions 
Rating:
4.0

Reservation was wrong for the van pickup location!

Ron G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cOLONDA g.  |  First Impressions 
Rating:
5.0

Thank you for keeping my stuff safe for the last 5 years, you're appreciated!

JILL D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lourdes L.  |  Overall Experience 
Rating:
4.0

I wish they would bring back 24 hour access

Kordell B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Earnest C.  |  Overall Experience 
Rating:
5.0

Great people, super helpful and friendly

Jim R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

william c.  |  First Impressions 
Rating:
3.0

Price went up for the unit 4 months into renting. Will definitely look at other storage options in the future.

William H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROY L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rose s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Viorca F.  |  First Impressions 
Rating:
5.0

Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give’s me peace of mind. Thank You so much 😀

Merilyn S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

floria s.  |  First Impressions 
Rating:
5.0

The manager is awesome

Neren R.  |  First Impressions 
Rating:
5.0

Customer service is the best I’ve seen in a long time at U-Haul. Everyone is friendly and helpful.

Teresa G.  |  First Impressions 
Rating:
5.0

great service all questions answered. Had my unit in 10 min or less. great unit too Clean.

Robert B.  |  First Impressions 
Rating:
5.0

Incredible customer service, the entire staff is wonderful, at this location in particular. 4-5 interactions in less than 2 days and completely painless. Thank you all! Highly recommended!

Yassameen P.  |  Reservation 
No reviews have been submitted for this location.

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