The staff was very friendly and helpful.Amber G. | First Impressions
U-Haul Moving & Storage at Gatorland
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Rodney R. | Overall Experience
This location is always clean and the people are fantasticJAMES F.
Customer did not leave a comment.Denise B. | Overall Experience
Customer did not leave a comment.JOHN M.
Customer did not leave a comment.Autumn H.
My espierence in 1 year and 5 month i put all stuff house in this storage, Nadia is wonderful person💖🙏 and do 🎉Exelent Job!!🎉 me and my wife appreciate everything I Grateful and Recomended 1,000 I Give 1,000🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 my wife say Nadia I miss you happy merry Christmas 🌲and happy new year 2021🎉 THANK YOU FOR ALLMiguel R. | Overall Experience
Customer did not leave a comment.PATRICIA S.
Customer did not leave a comment.HECTOR B.
Horrible. Very poor customer serviceELVIS D. | Overall Experience
nothing, everything was greatDiwantie G.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Sean W.
Uhaul made this out of state move so much easier from start to finish with the add on extras, from in house equipment & supplies priced well, to the options to hire helpers load/unload right into uhaul storage (1st month free). All the staff were super friendly and helpful ... very satisfied with the service I received!!!Tonia F. | First Impressions
Customer did not leave a comment.LENIS R.
Naudya Sinanan was excellent i would recommend the place to anyone who need rental truck or storage.GERMAN L.
100% recomendado.Julio G.
Everything was really good but when it rained this dirty water dripped on my belongings. I guess you have to buy plastic coverings to protect your mattress, furniture, and clothing.ANNETTE O.
Customer did not leave a comment.GIOVANNI C. | Overall Experience
Customer did not leave a comment.JESUS G.
Customer did not leave a comment.AUDREY L.
Customer did not leave a comment.Brittany T.
Customer did not leave a comment.Noel A.
Did not get much instruction or help when picking up. Just told me to take pictures of everything. When I returned the equipment the night before they never checked it in was charged for an extra day after they checked it in the next morning. I physically handed the keys to an employee the night before during their open hours. When I called the u-haul location they said they did mess up but can't do anything about it and had to call the 1800 go u haul number. Talked to the first person who said that it was strange and the location should be able to fix that. I was transferred me then to a second representative who then had to call the location to verify that what I said was true. The whole process took about three hours with all the hold times.Matthew C.
Customer did not leave a comment.PABLO A.
Staff always friendly & helpful with questions we had. Especially Naudya Sinanan always checking to see how it’s going whenever we were there & answering our questions. Very helpful.. Thank you so much.Pablo R. | Overall Experience
The team of personnel always offer great customer service. Upon arrival to Florida had to move items in storage due to Father gravely ill in Indiana. I never got a chance to move into the house in Florida and had to hit the road to travel to Indiana. Nadia and others have really made this hard transition as easy as possible.SHARON H. | First Impressions
Customer did not leave a comment.Deyaneira A. | Overall Experience
Customer did not leave a comment.ELLIUT G.
Friendly, knowledgeable and great customer serviceLillian R.
Kim was friendly, and she offered great customer service over the phone and in person. She's awesome!DAISY M.
I prefer to rent from this location, it's so easy pick up and easy drop off.JACQUELINE L.
Customer did not leave a comment.William B.
Customer did not leave a comment.DARAMID D.
Customer did not leave a comment.Latronda P.
Customer did not leave a comment.Tatiana K.
Customer did not leave a comment.YOKASTA R.
I have rented trucks and have three storage units. The staff is always nice and helpful. Would highly recommend.THOMAS S. | First Impressions
Never had any problem, I always met my payment on time, an the person that I talk to always is Nadia, very sweet And very respectful. Thanks Nidia del valleNIDIA D. | First Impressions
Juan was awesome! He found out our needs and served accordingly.MICHAEL Z.
Staff was very friendly and accommodating to my needs.Lillian R.
Customer did not leave a comment.GODFATHER R. | First Impressions
Customer did not leave a comment.Jeanette p. | Overall Experience
Customer did not leave a comment.Allan C.
Nothing everything went well.Joseph V.
Customer did not leave a comment.FRANCISCO R.
Customer did not leave a comment.Amanda T.
Outstanding customer serviceWILLIAM G.
My items stayed safe and I trusted the management keeping it that way, especially living states apart. Very nice facility and very accessible. Everyone working there has been extremely pleasant and helpful. Payment options made it easy to manage each month. I highly recommend to anyone who needs to stow items away for a bit, to use this facility.ashley p. | Overall Experience
ALL THE CREW WAS AWSOME, CONGRATS.mario C.
equipment had multiple water leaks (cargo and cabin areas)HENRY B.
Customer did not leave a comment.Rodney R.
Customer did not leave a comment.darlene m. | Overall Experience
Customer did not leave a comment.Jomarie F.
i had a great experience at this location, especially the GM Nadia was awesome and kept me informed of all the perks. She even had blankets and other equipment to help make this move easy. Thanks for a great experienceHamid M.
Customer did not leave a comment.ROBERT P. | Overall Experience
2000 starCHRISTIAN G. | Overall Experience
Customer did not leave a comment.Cristian M.
Excellent service and Friendly Staff.Thank you for your service...you guys awesome..Eduardo C. | Overall Experience
This has been an overall good experience and the management was wonderful to work with. Thank you.Charlene F. | Overall Experience
Nothing, the location was fantastic.Mary K.
Quick and easy. Great customer service.DEYANEIRA P.
Great place always ready to help customerJulio C.
Customer did not leave a comment.Minerva R.
Customer did not leave a comment.jorge F. | First Impressions
I always say it's a top-down world. The manager Nadia is delightful to work with, very kind and accommodating. I highly recommend this location.Kenneth H. | Overall Experience
Customer did not leave a comment.Catherine V.
Customer did not leave a comment.Rogel V.
Customer did not leave a comment.celso r. | Overall Experience
Customer did not leave a comment.DONALD S. | Overall Experience
Customer did not leave a comment.juan M.
Friendly quick and easyRoland V.
Customer did not leave a comment.benjamin r. | First Impressions
This location is The Best when it comes to CUSTOMER SERVICE âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸Steven S.
My moving experience was exceptional my unit. Was Clean and secure . Naudya sinanan was very professional friendly And Helpful....isabel s. | First Impressions
Mike was very competent and helpfulraynond c. | First Impressions
Excellent ServiceCarmen M.
Customer did not leave a comment.Vito C.
No le servÃa el aire acondicionado. No orientan como hacer el proceso online si no llamas. Mi experiencia malÃsimaJennis M.
The lock code given to me was incorrect. Code is â€œluckâ€Ramone R.
none all is GreatSergio V.
Customer did not leave a comment.Lucy G.
Customer did not leave a comment.Karen G. | First Impressions
A working radio would be great for the trip.ALBERTO G.
Customer did not leave a comment.Nathaniel H.
Customer did not leave a comment.Millicent H.
Customer did not leave a comment.ELIED N.
Everything is good so far, no complaints.Wendy P. | First Impressions
Today i dont know why but uhaul charge me with 68jose F.
Customer did not leave a comment.belissa L.
Customer did not leave a comment.wanda V.
A/C was always an issue. Most of the time was hot even during winter time and it felt very uncomfortable. The other reason why I left I found a needed larger space for the same monthly rate. Thank youPEDRO G. | Overall Experience
Customer did not leave a comment.Catherine A. | Online Move In
Always great. Have used this location multiple timesSusan M.
Customer did not leave a comment.Juan G.
Customer did not leave a comment.BRYAN G.
I recommend, nice people, friendly, professional.BRUNILDA B.
Left the truck with 3/4 of tank..but they still charged me for returning the truck with less...an extra $18 in the chargeChristopher F.
Customer did not leave a comment.jessica P.
More selection.Ken T.
Customer did not leave a comment.Carmen B.
Customer did not leave a comment.JUAN P. | Overall Experience
Customer did not leave a comment.randy m. | Overall Experience
Customer did not leave a comment.Brunilda B.
I will consider renting again.Ravi Y. | Overall Experience
The employee Michael Cotto,assist me with the mobil pick up process, He was very professional and performed excellent customer service. Thanks Michael. I highly recommend the Gatoroland UHAUL location.Betzabee R.
Just all around great facility. The manager, is a wonderful lady. If needed I would drive 50 miles just to use her facility. This facility, makes U-Haul the highly respected company that you are. Thank you Gaterland for your guality serviceJAMES B. | Overall Experience
Customer did not leave a comment.Jose V.
Friendly staff,Julio C.
Appreciated your serviceMathews J.
Manager Noudya went above and beyond to make this very convenient, excellent customer service skills.rachid r. | First Impressions
Customer did not leave a comment.Akihiko S.
Customer did not leave a comment.Jeanette p. | First Impressions
Customer did not leave a comment.JAMES B. | First Impressions
Nothing needs improvement as far as I can see. Just don't change a thing. Is all good. Great staffDaniel P.
Customer did not leave a comment.JAMES B.
I did everything online the night before so I could do pickup prior to location opening. They never received the completed information (even though it showed complete in my account). So we needed to do everything again once I arrived.Jessica N.
Customer did not leave a comment.KRISTI / CHARLES C. | Overall Experience
I do not agree with the fuel charge, because I left the truck with the same amount when I rented the truck, the return time is also wrong, I returned the truck at 10:15 am, my only fault was not having taken the photo of the truck panel when I removed it from the store, I always did it but as I rented it several times with Uhal and I ended up trusting the services this time I didn't take the photos .... my mistake, we pay for our mistakeshenrique T.
Customer did not leave a comment.Wiggles W.
Customer did not leave a comment.Gary M. | Overall Experience
Customer did not leave a comment.Angel L.
Customer did not leave a comment.Jason K. | Overall Experience
100% recomendable.Julio G. | Overall Experience
Customer did not leave a comment.altanir B.
Very goodOmar V.
Customer did not leave a comment.Carl K.
Vehicle came from another site. Was dirty from thereMarty G.
Been using this facility for 12 years or more. It’s great!!james f. | Overall Experience
Customer did not leave a comment.Edgar F.
Customer did not leave a comment.MICHAEL M. | Overall Experience
The Gatorland Facility is clean, well maintained and the Owner was present every time I visited the facility. She was also very accommodating to all my needs and a very polite Christian Manner. She and her staff were very helpful checking in our long distance move truck acquiring suitable storage for our property, acquiring unloaders and loaders/movers for our local move from the storage unit to our newly rented home site. If I needed Storage again Gatorland would be first consideration if location is no issue.Donald M. | Overall Experience
Customer did not leave a comment.Lisa T. | Overall Experience
My reservation was lost. I was charged for a months storage whereas it should have been free. Miguel was very helpful in accommodating me. TBD if I was charged twice?Luis S. | First Impressions
The overall facility is nice, just way to over priced for the area. After competing prices around the area most of your u it’s are 40-50$ more than anywhere else.Jerad B. | Overall Experience
No complaints everything went very smooth.Tekie S.
Customer did not leave a comment.Fitz R.
Extremely friendly and helpful customer service.Saundra F.
Customer did not leave a comment.Ronald B.
Excellent customer service.Danny H. | Overall Experience
Customer did not leave a comment.jorge R.
Customer did not leave a comment.Darryl R. | First Impressions
That's God for uhaulsylvia M.
I was wrongfully extra charged for gas. The fuel level wasn't the one they informed me and I have a photo to prove it. I made sure to deliver the truck with the same amount of fuel as when I picked it up. At the checkout no one checked it with me, just took the keys and let me go.Silvio P.
Customer service rep at this location provided excellent service.david R.
What a nightmare! This was my first time rentIng from a Neighborhood dealer and my LAST! Lisa had no knowledge on how to properly check out customers. She wrongly charged me twice, save yourself the hassle and go up the street to the main Uhaul that has indoor storage on OBT near 417. They overcharged me for gas and we're terribly rude. I called corporate to complain. GO ELSEWHERE PLEASE!!!Colette N.
Easy check out and check in. Friendly staff!Frank K.
Did not listen to where I wanted to down off my truckEDWIN B.
God led me to this location and the Owner and Employees are such a Blessing to me, my wife and 2 Cats. I know God will Bless them all for being so kind, patient and helpful. Thank You so much.Donald M. | First Impressions
A little waiting time, since they only had one employee taking care all their services. Other wise it was a good service.CAROLINE D. | First Impressions
my complaint is that you should prorate the monthly fee if you prepaid the month and moved out early which was my case i moved out 10 days into the month.CAROLE L. | Overall Experience
This is the best local Uhaul team I've ever worked with! Nadia and Shelly are top notchthomas p. | First Impressions
Excellent, I have recommend to my all friends.Lingling Z. | Overall Experience
Me fue de mucha utilidad el depositolendro a. | Overall Experience
Great storage facility and service.Rafael D. | Overall Experience
Excellent experience!PETRA M. | Overall Experience
Very good customer service. Nothing else so far.Cathy S. | First Impressions
I don’t remember the name of the young lady who was very nice and friendly all the time I was there. Anyway she was super sweet and nice .duilia m. | Overall Experience
We we're well taken care of.Patricia G. | Overall Experience
Loved the staff! Very friendly and accommodating; felt very welcomed.Marc W. | Overall Experience
Thanks very happy with the service and staff.ruben s. | Overall Experience
Super nice and friendlyCarla W. | First Impressions
Nadia and all staff was incredibly support and helpful thank youOlga C. | Overall Experience
Hard to access/find to tight of road area insideSage W. | Overall Experience
Staff was greatADAM SCOTT V. | Overall Experience
Very accommodating and respectful!pamela r. | Overall Experience
Great service!Alexa N. | Overall Experience
I received the service that I would expect. Thank you.Noelle B. | Overall Experience
Disrespectfulmelissa l. | Overall Experience
Very good and clean!GIL M. | First Impressions
The staff and manager, Nadaya are very helpful, solves any issues immediately, and knowledgeable. They always greet you too. Great place that is always kept cleaned.SANDY C. | Overall Experience
Process was very easy.pamela r. | First Impressions
Very professional and friendly customer service. The facilities are state of the art , clean safe and accommodating. I would recommend this location to everyone.PETRA M. | First Impressions
Staff had great attitudes the manager was sweet Always courteousElizabeth A. | Overall Experience
Gm and staff at this location are the best!brad g. | Overall Experience
great!roberta m. | Overall Experience
Staff is AMAZING very friendly, helpful and answers all questions. Definitely would use this Uhaul again. Best one in townPENNY h. | Overall Experience
Perfect and excellent customer serviceAngel A. | First Impressions
No issues here. Great staff, clean units, easy access. Would rent here again without any additional thoughts.William G. | Overall Experience
Great energy all aroundmelissa l. | First Impressions
The staff was outstanding. Very helpfulLuis L. | Overall Experience
I wouldn’t rent from you guys again. You are worst than dealing with a lawyer.Timothy K. | Overall Experience
The storage facility was well maintained. The staff was always available to help!PROVIDENCE B. | Overall Experience
0CARL N. | Overall Experience
Nadia and her staff were always awesome I can't say enough about themJOSEPH W. | Overall Experience
Storage units are well kept and clean.MANUEL M. | Overall Experience
Nadia provides excellent customer service!Lisa N. | Overall Experience
This is the place to go if I ever need storage again.jorge c. | Overall Experience
The two people I dealt with at the Gatorland Facility were top notch,very professional . They went above and beyond their jobs in helping me get through process , plus assisted me with other things.Robert C. | Reservation
Polite, friendly, speedy service!tanya k. | First Impressions
Uhaul strorage and trucks are always clean and ready. We seem to use Uhaul quite often and they all have been great!Betty L. | First Impressions
Excellent in all means the staff was very helpful and took the extra time to walk us through the different storage to compare the best one for us.....thanksIan C. | Overall Experience
thank you for everythingHenry C. | Overall Experience
Fast and friendly servicejose a. | Reservation
There is a caucasian woman employed at this facility whos' attitude was not rightDeyvi M. | Overall Experience
They had several units that were supposed to be climate controlled, AC was down for months. They never gave me a discount, & last month couldn’t be adjusted to days used I had to pay the entire month.yelixa s. | Overall Experience
Very nice and helpful.Anna S. | Overall Experience
Nadia was always ready and willing to assust me with any ussue that arose. I did not feel like a number but a calued clientCAROL B. | Overall Experience
quite pleased with all except Dillon locked down the Building with my storage BEFORE 4:45PM!!!!!!!!1 He explained that he wanted to leave early!Ezra M. | Reservation
The only concern for me was lighting at night and the lack of security. During one of my later in the evening visits, a group of 4 to 6 young males seem to just be hanging out playing music.Michele M. | Overall Experience
Staff not concerned about issues of customers once they've got your $. Alarms, answering knocks at the back door, mother seeking unlock bathroom for 4yr old. Staff comment "They can go around! ".Stephanie D. | Overall Experience
The place was always cleanjeanette p. | Overall Experience
Nauda was the perfect representative for company. Pleasant, professional and knowledgeable. It was a pleasure doing business with her.betty b. | Overall Experience
Convenient location and easy move in/move out.TIMOTHY O. | Overall Experience
It was exactly what I neededJeffrey P. | Overall Experience
Customer bathroom was locked and unoccupied upon my arrival. I was expected to park a karge trailer inbetween a boat and an rv. Not everbody are pros at parling large trailera in small places.EDWARD T. | Reservation
Very friendly and helpful staff.will recommend this storage to anyone who needs a space.thank you allchristopher g. | Overall Experience
Very well kept facility. I would use them again if we needed a place.RENEE D. | Overall Experience
Keep up the good workangel a. | Overall Experience
Great experienceAgustin J E. | Overall Experience
Uhaul Kissimmee Fl was EXTREMELY helpful in all my needs. They didn’t have the truck size I needed so gave me a bigger truck at no extra cost. Any problem, they fixed it and UPPED me one. A-1 service.Brittany T. | Overall Experience
Very good customer service. Staff efficient and friendly. Thank you U-haul.FRANK C. | Overall Experience
Staff always helpful and friendly. I had 2 units for 1 yr 1/2 and never had an issue.David R. | Overall Experience
The best part of the whole thing was the staff’s attitude and attention. They were friendly or cordial each time we spoke to themRODNEY H. | Overall Experience
Happy with staff and service. Staff was very friendly and professional. Van was clean and ready to go.JOSEPH C. | Overall Experience
Excellentemma c. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!