Customer Reviews for U-Haul Moving & Storage at Harbor Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Harbor Blvd

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David R.
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Both gentlemen were awesome! Very friendly and helpful!!!

KARYOUA K.
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Customer did not leave a comment.

Kandice M.
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I brought some items back and they still charged me. I'm waiting for the refund now, but I wish there was better communication between the employees to prevent mistakes like this. Thank you

VINCENT P.
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Location depends on where one lives- this was thrust upon me the night before as my usual location didnt have the trailer I wanted,

PAMELA B.
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Maybe have a live 24hr. Help line.

John D.
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Both the clerk that helped me rent the van and the gentleman that helped me check in the vehicle were friendly and professional. I would definitely come back in the future.

Maria C.
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Customer did not leave a comment.

LUIS S.
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The guys are very friendly and helpful

SCOTT S.
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Customer did not leave a comment.

Carrie L R. | Overall Experience |
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Best staff ever.

SARAH C.
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Quick and easy drop off—business was a breeze here.

ENRIQUE H.
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Best in the West!!!!!!

Jeanina C.
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Customer did not leave a comment.

GUSTAVO R.
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Kevin A.
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Customer did not leave a comment.

GARY B.
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Staff was friendly and helpful.

ANDREW C.
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Customer did not leave a comment.

PATRICK M.
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Everything was handled very professionally and in a timely matter I would use this location or recommend to all family and friends good job and thank you

HARVEY G.
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Customer did not leave a comment.

JOHNATHAN G.
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The door to open the back got stuck and we took 1hour trying to figure out how to fix it . These things happen but what upsets me the most is the fact that it was impossible to get a call in , I tried for 20-30 minutes calling trying to get someone to help somehow and nothing . It made me be late and now have to figure out how to transfer the rest of my stuff tommorow because the place closed at 4 . First time using U-Haul and it wasn't horrible , but it is going to cost me more time and money now

AARON O.
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Easy process to rent and easy return

DANIEL A.
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Customer did not leave a comment.

ROLANDO L.
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I highly recommend that you retrain or get rid of your front desk employee. As when my husband and I went to pick up the rental truck. Your employee at the front desk was super rude, had a very nasty attitude and treated us as if we were garbage. He kept giving us attitude the whole time we were there making payment.

EUGENIO G.
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Nice guys atending.

DANIEL G.
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Customer did not leave a comment.

JOHN H.
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Customer did not leave a comment.

MARISELA H.
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Customer did not leave a comment.

ARTEMIO M.
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Front desk guy is a jerk

mehrgan K.
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Customer did not leave a comment.

JASON L.
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Customer did not leave a comment.

DUC N.
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TOMMEE L.
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very friendly service, clean and well maintained

DANIEL G.
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Customer did not leave a comment.

Judy R.
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The only thing is let customers know about the 24/7 after hours return and that it is an option.

EDWARD M.
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Customer did not leave a comment.

GEOFFREY O.
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Customer did not leave a comment.

NERISSA D.
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Have the van keys ready so I don't have to waite like 30 to 45 minutes for that, and I say I will pay with cash and they told me sure no problem later on they told me can't do that !!!!,,😐😐

Kimberly W.
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The rental was quick and easy, the van was in great condition!

Nicholas M.
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Customer did not leave a comment.

HENRY K.
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The appliance dolly we rented was in need of repair/service.

Richard H.
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Forgot the guy that help me on the morning shift phenomenal did a great job very personable thank you sir

Yuval L.
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I was happy with the location, but the dispatch for this area was pretty bad. Had to call a number of times, they kept transfering me to another place, and ended up paying much more than my order for one way. Honestly would have been cheaper to hire a moving company rather than use u-haul, I had a disappointing experience.

SEBASTIAN E.
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Customer did not leave a comment.

ENEIDA P.
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Very helpful and friendly staff.

Jewels W.
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Customer did not leave a comment.

NESTOR C.
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Customer did not leave a comment.

IRMA M.
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Customer did not leave a comment.

CHETTRA R.
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Customer did not leave a comment.

ANGEL J.
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Everything was excellent keep the great service

JULIO L.
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Customer did not leave a comment.

DELFINO O.
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Excellent service, and safe environment.

MARCO M.
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Customer did not leave a comment.

juan l. | Overall Experience |
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Customer did not leave a comment.

Clarence B.
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Customer did not leave a comment.

Barbara B.
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Customer did not leave a comment.

Timothy B.
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Barbara B.
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Customer did not leave a comment.

FREDDIE F.
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Staff very friendly and Courteous.

CINDY S.
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Be more clearer on the final price at the end of your usage what the cost could be

Nicklaus L.
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Customer did not leave a comment.

LAURA M.
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I was impressed with my in person, phone, and roadside assistance through Uhaul

WILBUR C.
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Customer did not leave a comment.

GLENN S.
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No suggestions.

CAROL N.
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Customer did not leave a comment.

Marvin P.
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Customer did not leave a comment.

ENRIQUE H.
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BEST Uhaul location I've been to. Customer service is top notch AAA+++.

Jeremiah G.
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This location had courteous and helpful employees. They answered all my questions and were able to give me what I asked for. The only problem I had was with the booking office. The website allowed me to book on a date and location that was not available. When someone from the booking office called me the confirmation email they sent me had the wrong location and time. It was very frustrating especially when we were on a time crunch.

SUSAN D.
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Customer did not leave a comment.

silvia M.
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Thank you for making life a bit easier. I'll recommend this location to friends and family

Evelyn L.
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Customer did not leave a comment.

RAMON A.
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Customer did not leave a comment.

Anthony V.
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Had a reservation in Torrance, but was changed to the Santa Ana location. I did book last minute but this swap was 32 miles away from where I needed to be. Also the store was swamped with only one person working the front. Took an hour for me to get my truck... The service was good though. Had the mileage changed to accommodate the extra distance and was guided to check the truck and checked mirrors prior to leaving.

JUAN Z.
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Great customer service Thanks to Cameron and James for all the help you provide

WENDY G.
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Poor customer service the man that was in front didn't explain the process When I got there me and a other person he was talking to another female staff and continued talking to her didn't ecknolge me when I told him I had a reservation he didn't explain the process he said u need ur I'd and credit card I said what I do with my I'd he said just read it will tell u what to do poor customer service he didn't tell me the process to return it there was a Big line I will not be coming back here

Vivian D.
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Customer did not leave a comment.

Leslie A.
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Customer did not leave a comment.

Carmelo C.
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Customer did not leave a comment.

Carmen W.
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Customer did not leave a comment.

TRISTAN T.
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Customer did not leave a comment.

MICHAEL J.
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Customer did not leave a comment.

Jeffrey F.
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Customer did not leave a comment.

Amanda C.
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The workers were absolutely rude and very short. Seemed very irritated we were there and weren't very helpful.

Shirley N.
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Customer did not leave a comment.

CRYSTAL K.
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Everything went smooth and great. We had a pick up at a different location and we were treated horribly and then to find out the problem was their end. Immediately made a new reservation and picked up from Harbor Blvd within minutes of leaving the gas station contracted uhaul place in Santa Ana. Thanks to this locations amazing friendly help and quick service, we were able to help my disabled family move. Thank you!

Alvaro R.
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It was a great experience. Thankbypibforbyour help Gabriel. We will definitely recommend youbto our friends.

nancy E.
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The Assistant supervisor Was amazing he has great customer service never made me feel like I was dumb. I am going through a divorce and the last thing I wanted to do was deal with someone rude and he was so kind to me it made me feel like I was going to be okay. Stress is real and with the way the world is now he went above and beyond to make me feel taken care of and he seemed like he liked his job verses just doing the motions of a job. Thank you for being kind!!!!!

STACY O.
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the truck was very dirty!!!!!! I was over charged

Blair G.
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Everything with smooth. Pickup truck rental and equipment was easy and convenient. The moving company was very efficient and fast. They arrived ahead and scheduled and completed ahead of schedule. Overall a satisfied customer.

HECTOR G.
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Customer did not leave a comment.

Leopoldo A.
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Customer did not leave a comment.

KAREN M.
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Staff was very knowledgeable and dedicated to customer service.

Hong N.
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Customer did not leave a comment.

Angela B. | Overall Experience |
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Customer did not leave a comment.

chu T.
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Customer did not leave a comment.

Sonia S.
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Customer did not leave a comment.

Ali K.
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Service is great, and they're all very helpful. Whole process is super easy. Thanks guys!!

Patrick B.
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Customer did not leave a comment.

CURTIS W.
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Customer did not leave a comment.

Phyllis V.
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Gabriel is AMAZING!

Paul C.
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Good friendly service. Had to buy towing tongue sepetate from quoted price.

Michael M.
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You charged me 300 for 3 days false advertising

jacqueline M.
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Great customer service from Gabriel truck was ready on time and returning went very smooth. Would highly recommend this location.

Kyle S.
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Customer did not leave a comment.

Angela B. | First Impressions |
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Customer did not leave a comment.

Catrice K. | Overall Experience |
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The staff was always exceptional and always helpful.

Jalil M. | First Impressions |
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I would like to thank (Candyse Hart) for the way she treated the customers and including myself, the professionalism she has was amazing to finish my storage reservation in few minutes. Thanks a lot

Melquan G. | First Impressions |
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Fast & efficient. Got my storage unit setup with no fuss. The unit layout is better than most places. It's easy to get in & out of your spot w/out having to go thru a maze of hallways & corridors.

Daniel S. | First Impressions |
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Gabriel was very kind, personable and exhibits great customer service!!!

Rosalinda G. | First Impressions |
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Gabriel Velarde was most helpful, provided very clear explanations, and even willing to call other U-Haul locations for me. The storage unit itself was in very clean and good condition.

RICHARD D. | Overall Experience |
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Friendly and very helpful staff! Highly recommended!

No reviews have been submitted for this location.

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