Customer did not leave a comment.RANDDAL P.
Customer Reviews for U-Haul Moving & Storage at Hwy 367
Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Special Operating Hours
- 7/4/2022: 7:00 am - 5:00 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks so muchMITCHELL R.
Customer did not leave a comment.Kimberly M.
The services were excellent in every phase of the rental expectations. Thank you.Willie J.
Customer did not leave a comment.Keith H.
Better customer service employees I waited over 30 minutes at the counter before someone helped me. I was standing there for a very long time 6 employees just walked pass me no one stopped to speak or assured me of anything.Shervae P.
The gentleman who waited on me was very nice and professionalCHARLES H.
Best customer service experienceRobert W. | Overall Experience
Customer did not leave a comment.GREGORY T.
Customer did not leave a comment.SHIRLEAN M.
Customer did not leave a comment.mike V.
Check âœ”ï¸ the front end alignment on the vehicles more often the truck was wanting to go to the right & left alothenry M.
The two young men at the counter were very helpful and friendly. The place was clean and organized.Stephanie G.
Nothing everything was perfectEduardo S.
Customer did not leave a comment.jamal W.
Continue To Be Helpful And Professional Attention Totally On The Customer During Their Transaction Thank YouCHARLOTTE G.
The manager made the transaction smooth and professional.frank B.
provide proper moving help, we thought we had help and it turns out we could not even get a hold of the company and we were scrambling at the last minute to find someone to help us load and unloadCraig B.
Customer did not leave a comment.LEKESHA M.
Customer did not leave a comment.cleveand E.
Customer did not leave a comment.chad P.
Staff was professional, friendly and outgoing Thank youMichelle M.
Customer did not leave a comment.Dewuana A.
Customer did not leave a comment.mary M.
Customer did not leave a comment.Chandra M.
Customer did not leave a comment.Chance H.
Employees were courteous and super helpful, thanks guys!!Reginald L.
Customer did not leave a comment.mary M.
Customer did not leave a comment.DARRYL D.
Truck needs breaks didn't want to stop. Had no gas in it when I got it. Makes loud sounds Power stern fluid need or somethingChamaya J.
Customer did not leave a comment.Dana B.
Customer did not leave a comment.Haywood H.
Customer did not leave a comment.Antonio M.
Hire professional employeesROCHELLE T.
Customer did not leave a comment.CAIRON W.
Customer did not leave a comment.James C.
The staff was helpful and courteous and very accommodating.YVETTE C.
Customer did not leave a comment.BRANITRA S.
This location on 367 is always on point and thoughtful trying to be as helpful and kind as possible and I totally appreciate them. Thank you and I'd recommend them to any and everyone I know and come across.DARREN W.
Great job from Start to finish.Gerald C.
They was just closing and took the time to take care of me definitely gonna rent againIsaac B.
The windows was very dirty with stains on them, as a truck driver I know first hand that viewing is very important. Other then that it was a great service rendered. Thank you very much.kenneth J.
Customer did not leave a comment.DAMARIUS M.
The staff was above and beyond helpful. Everyone was a pleasure to be around and very knowledgeable and helpful. I will recommend this locationLeslie B.
Everything was fine until I returned truck. Cashier told me I would get receipt in email which I never got. I was waiting for my deposit to be returned. When it didn't show up or my email I called waited only to be told there was a hold on my contract and they needed to talk to me. Even though no one contracted be. I was transferred to store and was on hold for 45 minutes. When she finally answered and I explained she went ahead and sent the email and told me she was releasing my deposit. I was never told while it was put on hold or why they needed to speak to me but didn't call. There use to be a white older man who worked here and he always took care of me. Now I get the impression I'm bothering themjasmine B.
All went well not sure what could be improvedSteven S.
Courtney & Dimitri are awesome....Great job with those hires...5 âCORY H.
Customer did not leave a comment.LAchell G.
Customer did not leave a comment.jose L.
Customer did not leave a comment.Cynthia F.
The wipers were very bad, falling apart actually. Keep up with the entire maintenance.Steven S.
Charged for fuel when I actually put more in then was needed.Tremayne K.
Customer did not leave a comment.Brian C.
Customer did not leave a comment.Paul C.
Because of the time to rent and return the vehicle was rather long. I believe it understandable, not enough staffing. However, thanks for the service.TONY T.
Customer did not leave a comment.kristin B.
Dimitri & Courtney are the best....Great HiresCORY H.
Try not over billing , I placed an order on line and only to find that there were things on my account I did not order such as "safe move" for 56 dollars and " safe tow " for 36 d0llars when I specifically declined those offers on line. Your online site even asked for me to sign a waiver saying I would immediately be responsible for any damages. I don't like that 😕. I will never do this again online it is such an awful experience feeling like someone went on your account and add stuff without my permission. To top it off I have to wait 3 days for someone to call me to go over this mishapPercy J.
Customer did not leave a comment.Melvin L.
Customer did not leave a comment.Chelsey S.
Keep the client"s first.cyretha M.
Customer did not leave a comment.brenda G.
Never rent a truck to the customer on empty. Wasn't fair that I had to drive to the service station before going to my destination (because I was afraid of running out of gas).myrtle F.
Everything's goodGeorge H.
Containers had mud on serval of them and inside of containers needed to be wiped outRobert J.
Customer did not leave a comment.Tonya T.
I work for moving helper, they literally LOST my customers ubox on site. Had no answer or replacement for me or my customer. On top of that they charged me an additional $40+ for gas fees when I refilled the pickup back to the level it was when I received it. Totally unacceptable and I demand a refund.rley L.
Customer did not leave a comment.Vamp P.
Customer service was great when I returned truck guy was helpful truck was ok need a upgrade crack windshield and loud other than that it was okShannon W.
Customer did not leave a comment.Erma B.
Excellent ServiceLA C.
Do the same as you did meL C M.
The return process need work.Rickey J.
Great help ms. Corney J was helpful and informative. I was in need of a trailer she provided me with options due the fact I had not set up to reserve a trailer. She really got me out of a bind. Thanks so much Ms Cortney.MICHAEL C.
Return was fast and representative excellentKenneth C.
Excellent customer service and professionalism.Ronald C.
Customer did not leave a comment.Benny C.
Customer did not leave a comment.Nicholas M.
Customer did not leave a comment.Brittany M.
Customer did not leave a comment.Regina L.
Customer did not leave a comment.CHARLOTTE G.
DeAndre turner was a very pleasant person to work with. He did everything to help with my rental. Thank you so much will return to this location 😊😊Jessica G.
Customer did not leave a comment.Jordan E.
Well, I think many inexperience movers like myself need more help with deciding if we should move ourselves or hire someone to move us. We had the hardest time choosing the right size truck for our move and almost failed to get all of our things loaded. As it turned out we had to use 2 trucks.RODNEY C.
I was told to drop off to any location in Indiana I drop off and then I get charge for dropping off in the wrong location ???eddie O.
Customer did not leave a comment.RANDDAL P.
Customer did not leave a comment.Justin G.
Customer did not leave a comment.ED C.
This location gave me a truck that overheated before I was able to make it to my move location. Even though they were extremely nice about the situation, they need to make sure their trucks are better maintainedTeLon B.
Customer service was not great. The Lady who assisted us was on her phone scrolling on Facebook the entire time. She was not very welcoming or pleasant.Davyon W.
Customer did not leave a comment.Craig V.
Customer did not leave a comment.SHARON C.
Customer did not leave a comment.Hiram C.
Too long waiting for help. Truck had alignment issues and slow acceleration (perhaps due to transmission). I am not used to driving such a large vehicle, to struggle with steering and acceleration could have potentially put me in danger. Trucks should be assured of safety before putting customers out on the road.Carla M.
Customer did not leave a comment.Aarin W.
Customer did not leave a comment.David S.
Customer did not leave a comment.Darwin P.
Not enough workers. The truck I rented needs some work. It was pulling to one side.Donna M.
Customer did not leave a comment.KimM E.
Deonte was great he showed great customer service and was very helpful.Sevmek F.
Not sure but I think his name D something.. might been the mgr but he was really helpful. I went around 5pm. Please give that man a raise.Jasmine G. | Overall Experience
The agent made a good effort to accommodate all my needs. It was a pleasant experience.Lawrence W. | First Impressions
The best part was the staff (theo) and everyone there were friendly and helpful. A new young lady yesterday, i think Courtney, was great. The facility was always clean. I really enjoyed going there evif it was only occasionally. Thankshoward s. | Overall Experience
Customer did not leave a comment.Trina C. | Overall Experience
Customer did not leave a comment.tiffany h. | Overall Experience
This storage facility was used for almost 2 years due to the Covid-19 pandemic when I moved & thought I could find other housing within 90 days. I had absolutely no issues with the storage container or access when needed. I would absolutely use this service again and highly recommend their service and storage facility.Rhonda C. | Overall Experience
The staff was very friendly and helpful in assisting me in finding the right unit. Even the staff working on the trucks out back were very friendly.Gwendolyn T. | First Impressions
Customer did not leave a comment.joyce p. | First Impressions
Manager and staff ALWAYS friendly inviting and helpful…all around pleasant experience!!Alan C. | Overall Experience
Customer did not leave a comment.Deangelo E. | First Impressions
Customer did not leave a comment.leslie w. | Overall Experience
Customer did not leave a comment.SHARON C. | Overall Experience
Customer did not leave a comment.Chelsea T. | Overall Experience
Customer did not leave a comment.Martha H. | First Impressions
Customer did not leave a comment.Tasha R. | Overall Experience
Customer did not leave a comment.shaun s. | First Impressions
Customer did not leave a comment.brittney j. | Overall Experience
Customer did not leave a comment.Jennifer J. | Overall Experience
Employees are Always helpful no matter how busy it is. Attitudes are so patient. Enjoy talking to people like they have been knowing each other for a long time. Love itSharon P. | Overall Experience
Prices for storage are too highmary h. | Overall Experience
Staff was excellent, proffessional and help any way I need. Thank youKendall W. | Overall Experience
Customer did not leave a comment.Chelsea T. | First Impressions
Customer did not leave a comment.India C. | Overall Experience
Larry was very customer service oriented. He made my rental experience easy for me. Larry was always professional and courteous in person as well as over the phone.TIFFANY S. | First Impressions
Staff are always looking out for their customers.RICHARD A. | Overall Experience
The manager is awesome very helpful and friendly he definitely goes about and beyond for his customersFelisa B. | First Impressions
Customer did not leave a comment.Reneya W. | First Impressions
Customer did not leave a comment.SYDNEY R. | Overall Experience
Everyone was great at this location!Kitasha C. | First Impressions
Larry and the team are absolutely amazing!! I appreciate everything they did to help me access my unit after hours.LeaVannah D. | Overall Experience
Customer did not leave a comment.Joojoaquinta H. | Overall Experience
I would recommend a for a storage or u-haul truck it’s been excellent since the short time I’ve been with dealing with u-haul I love it,keep up the good work.Troy B. | Overall Experience
Larry and Staff always was friendly and very helpful. They continued to be professional each and every time I went to clear some items from storage units. Give all of them 5 stars.Meshea H. | Overall Experience
Customer did not leave a comment.Christie M. | Overall Experience
Customer did not leave a comment.Linda H. | Overall Experience
Customer did not leave a comment.Dajuanda W. | Overall Experience
Great place and staff!JOHN H. | Overall Experience
Customer did not leave a comment.Orville J. | Overall Experience
Larry and the the staff did an awesome job accommodating all the customer's needs in a professional manner; considering all the systems were down. The customer service I received, was exceptional, didn't allow me to leave the facility, until I was well serviced. Returning equipment and utilizing the storage units. Awesome job Spanish Lake Team;Upfront and Behind the scenes.Meshea H. | First Impressions
Customer did not leave a comment.Charles T. | Overall Experience
Good customer service and a very clean placeStephanie T. | Overall Experience
Customer did not leave a comment.Stanley C. | Overall Experience
Customer did not leave a comment.Stanley C. | First Impressions
Customer did not leave a comment.jeanett m. | Overall Experience
Great general manager!albert b. | Overall Experience
N/APashiea W. | First Impressions
Customer did not leave a comment.Anthony M. | Overall Experience
Customer did not leave a comment.Ashley J. | Overall Experience
Spray for bugs more often.virginia w. | Overall Experience
I love his knowledge about how much truck we need and room size for furniture storage. Clear to details.jeanett m. | First Impressions
The best customer service ever. Thumbs up for my guy.Zebulun B. | First Impressions
The entire staff at the 367 site went above and beyond their normal duties on multiple occasions in helping me store and transport my belongings.Frank A. | Overall Experience
We received excellent & courteous service above & beyond our expectations.virginia w. | First Impressions
Customer did not leave a comment.tiffany t. | Overall Experience
Never had a single problem. Staff was always excellent! Thank you for your promptness and support.Allyn G. | Overall Experience
My rental experience at this location was exceptional. All the employees were courteous and very helpful--they knew me whenever I came in to access my unit, I would use this location again for any storage need and I would also recommend them to anyone who would need storage also,Tommy N. | Overall Experience
Customer did not leave a comment.shirlyn c. | Overall Experience
The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!Tammi G. | Overall Experience
They lady that wait on me was very niceD'Angela T. | First Impressions
No commentsJohn L. | Overall Experience
None at this timeBernard C. | Overall Experience
Everyone is friendly and helpfullTHOMAS S. | Overall Experience
I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!Corey C. | First Impressions
Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️Wanakee B. | First Impressions
The staff were really helpfulMurray W. | Overall Experience
Excellent customer serviceKeith L. | First Impressions
Excellent facilityKarl R. | Overall Experience
To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.Otha J. | Overall Experience
Very nice people who who knowledgeable and helpfulciarra B. | First Impressions
I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.Cynthia M. | First Impressions
The staff at this U-Haul location was very friendly and went above and beyond to meet my needsMia H. | Overall Experience
Every employee was very helpful. I really appreciate the businesstryce w. | First Impressions
👍🏾Derek M. | First Impressions
Theo is the bombmargaret h. | Overall Experience
All of the staff was extremely helpful and courteousLARRY S. | Overall Experience
I love this placeshonta d. | Overall Experience
Great storeWiley-Ann C. | Overall Experience
My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so muchUlonda D. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!