DEJA T.
Customer did not leave a comment.
Customer Reviews for U-Haul Moving & Storage at Hwy 367
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Hwy 367
PAUL C.
None great service!!
TRACY T.
Great service. The vehicle was ready and running when I arrived. Customer service was very courteous and friendly.
Neal K.
Make sure the trailers are clean
Sheryl P.
Excellent customer service.
JEANE T.
The employee at the counter helping me, though busy, was very kind & helpful.
JEFFREY G.
Do U Haul have a customer reward or discount program? I have used U Haul and bought packing material through the years. Just to keep your repeat customers.
BRIANNE T.
Everything was good. But the truck was not ready when I picked up.. and so the process and wait took longer.
YOLANDA M.
They over charged me and I didn't like that part because if I didn't put the gas back they would have charged me so why charge me for miles I didn't do
SHEROD G.
A little more heat ( laughing )
THERESA H.
Super service.
LATOYA N.
You guys are great and the Manager Larry on Lusher road is awesome!!!!
YOLONDA G.
MY ONLY ISSUE WITH THE WHOLE TRANSACTION WAS THAT I DIDNT LIKE ALL THE SEND TO YOUR CELL PHONE STUFF IM 53 YEARS OLD I CAME INTO THE STIRE TO RENT A TRUCK I DONT WANNA STAND AND TRY TO WORK MY CELL PHONE TO TAKE PICS OF MY DRIVERS LICENSE OR THE MILAGE ON THE TRUCK. I CAME INTO THE STORE EXPECTING THAT AS PART OF CUSTOMER SERVICE. OTHERWISE I PROBABLY WOULDVE TO TI.E TO RESERVE AND ALL THAT ON LINE OR OVER THE PHONE. EVERY THING ELSE WAS STELLAR THOUGH.
LASHONDA R.
The trailer was clean but it was still wet when moving furniture
Maryann R.
Nothing,great services
DWAYNE D.
My experience with this U-Haul location was fantastic! My pickup & return of the truck was a 15 minutes process. Thanks for the great professional service!
ARNOLD J.
Very friendly, professional personnel.
DIANE T.
Customer service is outstanding!
KAREN J.
Everything was perfect
FRANCIS T.
They were helpful and curdious.
ANNETTE C.
Explain the after hours return procedure while the person is physically before you. Do not leave it up to reading on the key tag.
albert b.
|
Overall Experience
|
Great general manager!
MICHELE H.
Had a good experience.
DEANDRE Y.
I was able to complete my work that I needed to do and thank the company for that service. The only problem I have was that the size truck I needed wasn't available to me so I had to get a smaller truck and at the end I paid double do to the extra trips I had to make. I felt as though I should have been accommodated for that. If you do take that in to consideration please contact me at 3143228637 I truly appreciate it. Thank you
Cecilia T.
Keep doing what you did. It's working.
Hallie J.
We used this location frequently until our last move when we moved from the area. Mostly Deandre B. waited on us. He greeted every time very friendly. Our phones would not allow us to take pictures so he patiently checked us in and out every time at the counter and took precautions for Covid 19 while doing it. We truly appreciate his personal service.
DEBRA M.
More availability on trucks, vans,
Pashiea W.
|
First Impressions
|
N/A
Thomas C.
Nothing everything went well the employees were kind and helpful
VAN T.
Keep up the good work! I was very pleased with the service I received!
JENNIE S.
The van was clean on the inside but not on the outside.
PAUL C.
Great Service!!
virginia w.
|
Overall Experience
|
Spray for bugs more often.
JAMES C.
All was very good
fahrudin S.
Great place had what I needed unlike other locations plus I was in and out less then ten mins will use again if I need them
clifford F.
Great service
LARRY L.
N/A
Lillian C.
Great customer service from start to finish. Thank you!
Clarence W.
It took me over 30minutes to get the truck I reserved over the internet. Then the truck was the wrong one. So had to go through the process again for the right truck. I wasn't very impressed with the work together attitude of the workers. It wasn't one of my favorite visits.
Joe B.
They had everything we needed to move
Candice W.
The truck was old.
Joe R.
Great location
Michael N.
I call told you be 2 hours late your clerk say ok. But was charged additional day any way. I was under impression will not be additional charges of $37.00
Randall F.
For a first time U-Haul renter, seemed to have a good ride an got the job done and was well satisfied
DIANNE W.
This was the 2nd time in 45 days that I leased a truck from this location Your staff are very professional and helpful and explained terms and conditions to me so that I would not be blindsided This is by far a stellar operation thanks for serving our community here in. North County
HAYWOOD H.
The overall experience was fgreat but the windows and windshield still were a little dirty even after the wash. Additionally, lower prices per mile would be an added boost to overall customer satisfaction.
VICTORIA B.
Lines were long when I came back to drop truck off. The company also needs to stop saying rent a truck for 19.99 I ended up paying 54.00 dollars and some change for one hour.
jeanett m.
|
First Impressions
|
I love his knowledge about how much truck we need and room size for furniture storage. Clear to details.
Zebulun B.
|
First Impressions
|
The best customer service ever. Thumbs up for my guy.
Frank A.
|
Overall Experience
|
The entire staff at the 367 site went above and beyond their normal duties on multiple occasions in helping me store and transport my belongings.
virginia w.
|
First Impressions
|
We received excellent & courteous service above & beyond our expectations.
Allyn G.
|
Overall Experience
|
Never had a single problem. Staff was always excellent! Thank you for your promptness and support.
Tommy N.
|
Overall Experience
|
My rental experience at this location was exceptional. All the employees were courteous and very helpful--they knew me whenever I came in to access my unit, I would use this location again for any storage need and I would also recommend them to anyone who would need storage also,
Tammi G.
|
Overall Experience
|
The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!
D'Angela T.
|
First Impressions
|
They lady that wait on me was very nice
John L.
|
Overall Experience
|
No comments
Bernard C.
|
Overall Experience
|
None at this time
THOMAS S.
|
Overall Experience
|
Everyone is friendly and helpfull
Corey C.
|
First Impressions
|
I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!
Wanakee B.
|
First Impressions
|
Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️
Murray W.
|
Overall Experience
|
The staff were really helpful
Keith L.
|
First Impressions
|
Excellent customer service
Karl R.
|
Overall Experience
|
Excellent facility
Otha J.
|
Overall Experience
|
To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.
ciarra B.
|
First Impressions
|
Very nice people who who knowledgeable and helpful
Cynthia M.
|
First Impressions
|
I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.
Mia H.
|
Overall Experience
|
The staff at this U-Haul location was very friendly and went above and beyond to meet my needs
tryce w.
|
First Impressions
|
Every employee was very helpful. I really appreciate the business
Derek M.
|
First Impressions
|
👍🏾
margaret h.
|
Overall Experience
|
Theo is the bomb
LARRY S.
|
Overall Experience
|
All of the staff was extremely helpful and courteous
shonta d.
|
Overall Experience
|
I love this place
Wiley-Ann C.
|
Overall Experience
|
Great store
Ulonda D.
|
Overall Experience
|
My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so much
To Top