Customer Reviews for U-Haul Moving & Storage at Hwy 367

1649 reviews

12060 Lusher Rd   Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

(314) 355-7900

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(314) 355-7900

12060 Lusher Rd
Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

TERRENCE T. 
Rating:
5.0

Customer did not leave a comment.

LAMARK M. 
Rating:
5.0

Please enforce the gas return policy

DARRYL H. 
Rating:
4.0

Customer did not leave a comment.

BRIAN P. 
Rating:
4.0

Not much to improve. First time for me at this location. Very nice customer service. Very unlike the other location I previously used.

Larry M. 
Rating:
5.0

Customer did not leave a comment.

ASIA C. 
Rating:
5.0

Every time I rent is always professional and equipment is always clean

DARRYL D. 
Rating:
5.0

Customer did not leave a comment.

robert L. 
Rating:
5.0

Wonderful service every time

VANITA L. 
Rating:
5.0

Customer did not leave a comment.

JIMMIE W. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA D. 
Rating:
5.0

Customer did not leave a comment.

DEREK F. 
Rating:
5.0

I'm completely satisfied,no change needed

ARNELL D. 
Rating:
5.0

Customer did not leave a comment.

RICKEY M. 
Rating:
5.0

Absolutely Nothing...Superb service.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

ELOISE C. 
Rating:
2.0

Have the equipment that the customer reserved.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR H. 
Rating:
5.0

Customer did not leave a comment.

JEROME T. 
Rating:
5.0

Coop was someone who work there and he was amazing and had great customer service.

TRERON M. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

I don't know -- the service was excellent and did not have to wait a long time. Everything was explained really well..

EDWARD J. 
Rating:
5.0

Customer did not leave a comment.

LATIJERA B. 
Rating:
5.0

Customer did not leave a comment.

LATIJERA B. 
Rating:
5.0

Customer did not leave a comment.

BRIA J. 
Rating:
5.0

N/A

DWAYNE D. 
Rating:
5.0

No improvement needed

Tinya M. 
Rating:
5.0

There's nothing else you could do! The service is FAST & FRIENDLY! From start to finish it was PERFECT! Thus the reason I ALWAYS come out of the way and pass 6-10 other UHaul locations to come to this one!

Michele C. 
Rating:
5.0

Customer did not leave a comment.

DALONDA B. 
Rating:
5.0

Customer did not leave a comment.

Charles T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEODORE S. 
Rating:
5.0

Customer did not leave a comment.

BEVERLY P. 
Rating:
5.0

The price for what I rented a truck for an the time was outrageous. I only rented a truck for a few hours an paid the same as if I rented a truck for a weekend. I will look at other rental places for my next rentals if this is the prices. It cost me $140 plus $20 in gas. I only had the truck for 3 hours and that price is ridiculous.

KEVIN H. 
Rating:
5.0

None! Great Service!!

PAUL C. 
Rating:
4.0

I've rented from you guys before on several occasions, and every time, my experience were the same, no problems am went well.

VONNIE R. 
Rating:
5.0

My storage is here and I love their service.

DAREISHA R. 
Rating:
4.0

Fill up trucks with fuel before you rent them out so the customer is not starting out with very little.

JOCELYN M. 
Rating:
5.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Larry and his crew is awesome I appreciate everything

ROGER B. 
Rating:
5.0

Customer did not leave a comment.

FLOYD B. 
Rating:
1.0

Customer did not leave a comment.

dana C. 
Rating:
4.0

Faster service It be a line every time I rent. Coming and going but that's it. Great service.

ANTONIO T. 
Rating:
5.0

Every time I come service is accident and equipment is always clean

DARRYL D. 
Rating:
5.0

Nothing

LAWRENCE S. 
Rating:
5.0

Customer did not leave a comment.

WILLIE T. 
Rating:
5.0

Customer did not leave a comment.

Charlese A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

N/A.

PAUL A. 
Rating:
5.0

This location is stellar They have outstanding customer service and are very amazing

DIANNE W. 
Rating:
5.0

Just keep doing what you doing 😀😀

Sam N. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP S. 
Rating:
5.0

None Great Customer Service!

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

TAKEISHA H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Stephanie J. 
Rating:
2.0

The information for the truck was incorrect and I was over charged and then given a small hassle but was later resolved.

DENISE H. 
Rating:
5.0

Thank larry for all his help very professional

KELLY N. 
Rating:
5.0

Customer did not leave a comment.

MAURICE W. 
Rating:
5.0

Customer did not leave a comment.

DERRICK J. 
Rating:
4.0

Customer did not leave a comment.

arness F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Nothing you guys are just fine good customer skills and communication skills...

LATONYA B. 
Rating:
5.0

Nothing, everything was great! Wonderful customer service!

Gloria B. 
Rating:
4.0

Customer did not leave a comment.

DONIKA W. 
Rating:
5.0

Customer did not leave a comment.

MARSHA H. 
Rating:
5.0

Customer did not leave a comment.

NOAH K. 
Rating:
5.0

Customer did not leave a comment.

RONNIE D. 
Rating:
5.0

Customer did not leave a comment.

Latoya J. 
Rating:
5.0

Customer did not leave a comment.

Cushena W. 
Rating:
5.0

Customer did not leave a comment.

TISHA J. 
Rating:
5.0

Customer did not leave a comment.

CHERRIE D. 
Rating:
4.0

Customer did not leave a comment.

Lee B. 
Rating:
5.0

Good customer service and a very clean place

Stephanie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

DEJA T. 
Rating:
5.0

Customer did not leave a comment.

Stanley C.  |  Overall Experience 
Rating:
5.0

None great service!!

PAUL C. 
Rating:
5.0

Great service. The vehicle was ready and running when I arrived. Customer service was very courteous and friendly.

TRACY T. 
Rating:
3.0

Customer did not leave a comment.

Ilean C. 
Rating:
5.0

Customer did not leave a comment.

REBECCA B. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Make sure the trailers are clean

Neal K. 
Rating:
5.0

Excellent customer service.

Sheryl P. 
Rating:
5.0

The employee at the counter helping me, though busy, was very kind & helpful.

JEANE T. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

Do U Haul have a customer reward or discount program? I have used U Haul and bought packing material through the years. Just to keep your repeat customers.

JEFFREY G. 
Rating:
4.0

Everything was good. But the truck was not ready when I picked up.. and so the process and wait took longer.

BRIANNE T. 
Rating:
5.0

Customer did not leave a comment.

Lynn F. 
Rating:
5.0

They over charged me and I didn't like that part because if I didn't put the gas back they would have charged me so why charge me for miles I didn't do

YOLANDA M. 
Rating:
5.0

A little more heat ( laughing )

SHEROD G. 
Rating:
5.0

Super service.

THERESA H. 
Rating:
5.0

You guys are great and the Manager Larry on Lusher road is awesome!!!!

LATOYA N. 
Rating:
4.0

Customer did not leave a comment.

DIANE T. 
Rating:
4.0

MY ONLY ISSUE WITH THE WHOLE TRANSACTION WAS THAT I DIDNT LIKE ALL THE SEND TO YOUR CELL PHONE STUFF IM 53 YEARS OLD I CAME INTO THE STIRE TO RENT A TRUCK I DONT WANNA STAND AND TRY TO WORK MY CELL PHONE TO TAKE PICS OF MY DRIVERS LICENSE OR THE MILAGE ON THE TRUCK. I CAME INTO THE STORE EXPECTING THAT AS PART OF CUSTOMER SERVICE. OTHERWISE I PROBABLY WOULDVE TO TI.E TO RESERVE AND ALL THAT ON LINE OR OVER THE PHONE. EVERY THING ELSE WAS STELLAR THOUGH.

YOLONDA G. 
Rating:
5.0

Customer did not leave a comment.

JUDY W. 
Rating:
5.0

Customer did not leave a comment.

Stanley C.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Christopher S. 
Rating:
4.0

Customer did not leave a comment.

BOBBY F. 
Rating:
5.0

The trailer was clean but it was still wet when moving furniture

LASHONDA R. 
Rating:
5.0

Customer did not leave a comment.

BREAUNNA J. 
Rating:
5.0

Nothing,great services

Maryann R. 
Rating:
5.0

Customer did not leave a comment.

ANDREA H. 
Rating:
4.0

Customer did not leave a comment.

Lamar W. 
Rating:
5.0

Customer did not leave a comment.

ULONDA D. 
Rating:
5.0

Customer did not leave a comment.

jeanett m.  |  Overall Experience 
Rating:
5.0

Great general manager!

albert b.  |  Overall Experience 
Rating:
5.0

N/A

Pashiea W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley J.  |  Overall Experience 
Rating:
5.0

Spray for bugs more often.

virginia w.  |  Overall Experience 
Rating:
5.0

I love his knowledge about how much truck we need and room size for furniture storage. Clear to details.

jeanett m.  |  First Impressions 
Rating:
5.0

The best customer service ever. Thumbs up for my guy.

Zebulun B.  |  First Impressions 
Rating:
5.0

The entire staff at the 367 site went above and beyond their normal duties on multiple occasions in helping me store and transport my belongings.

Frank A.  |  Overall Experience 
Rating:
5.0

We received excellent & courteous service above & beyond our expectations.

virginia w.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

tiffany t.  |  Overall Experience 
Rating:
5.0

Never had a single problem. Staff was always excellent! Thank you for your promptness and support.

Allyn G.  |  Overall Experience 
Rating:
5.0

My rental experience at this location was exceptional. All the employees were courteous and very helpful--they knew me whenever I came in to access my unit, I would use this location again for any storage need and I would also recommend them to anyone who would need storage also,

Tommy N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shirlyn c.  |  Overall Experience 
Rating:
5.0

The people here were always nice and accommodating!! I most definitely will always recommend someone to you guys!!!

Tammi G.  |  Overall Experience 
Rating:
5.0

They lady that wait on me was very nice

D'Angela T.  |  First Impressions 
Rating:
5.0

No comments

John L.  |  Overall Experience 
Rating:
4.0

None at this time

Bernard C.  |  Overall Experience 
Rating:
4.0

Everyone is friendly and helpfull

THOMAS S.  |  Overall Experience 
Rating:
5.0

I would never go to another U-Haul location there customer service is the best. They take extra care of customers far and beyond thumbs up to Theo!!! Thank you!!

Corey C.  |  First Impressions 
Rating:
5.0

Service was great 👍 friendly cashier I would use this U-Haul again,and recommend this ☝️

Wanakee B.  |  First Impressions 
Rating:
5.0

The staff were really helpful

Murray W.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Keith L.  |  First Impressions 
Rating:
4.0

Excellent facility

Karl R.  |  Overall Experience 
Rating:
5.0

To. UHaul you guys was verry helpful. And. If i should need. You all agian. I wii make sure i see you Theo. Thank You.

Otha J.  |  Overall Experience 
Rating:
5.0

Very nice people who who knowledgeable and helpful

ciarra B.  |  First Impressions 
Rating:
3.0

I would like to be able to get into my unit any time I want or need too. I chose this place because my daughter lives very close but if I had known it was not an 24 hour access.

Cynthia M.  |  First Impressions 
Rating:
5.0

The staff at this U-Haul location was very friendly and went above and beyond to meet my needs

Mia H.  |  Overall Experience 
Rating:
5.0

Every employee was very helpful. I really appreciate the business

tryce w.  |  First Impressions 
Rating:
5.0

👍🏾

Derek M.  |  First Impressions 
Rating:
5.0

Theo is the bomb

margaret h.  |  Overall Experience 
Rating:
4.0

All of the staff was extremely helpful and courteous

LARRY S.  |  Overall Experience 
Rating:
5.0

I love this place

shonta d.  |  Overall Experience 
Rating:
5.0

Great store

Wiley-Ann C.  |  Overall Experience 
Rating:
5.0

My experience with this Uhaul company was more than belightful they walk me through everything helped me find the perfect storage for me and the staff was amazing. Thank you so much

Ulonda D.  |  Overall Experience 
No reviews have been submitted for this location.

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