Customer Reviews for U-Haul Moving & Storage at Jim Miller Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Jim Miller Rd

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Anthony D. on

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Carolyn R. on

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Sammie F. on

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Israel M. on

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Great People

Shalondria G. on

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Nothing at this time. Pick up and drop off were equally professional and pleasurable.

William M. on

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Debbie H. on

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Nothing just keep up the good work

Jose R. on

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Christian M. on

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Roy S. on

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Karen L. on

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Carstanua R. on

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Theodore P. on

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regina B. on

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Jacquisha T. on

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Yolanda B. on

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Guanita W. on

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Jaime M. on

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Very fast help was in and out in less than 10 minutes

Ronald C. on

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Very professional customer service. If I need again will use this location. Angel, manager brought boxes out to truck for me.

Kyle C. on

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My BEST experience at any uhaul location ever.

Michael J. on

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Manager went out of his way to help me out with an issue I had with a different Uhaul retailer. He communicated with them and my issue was resolved because of his efforts to go above and beyond.

maryam K. on

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April B. on

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Anthony F. on

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Rubin P. on

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When I had purchased the uhaul online i purchased it with 444 miles included in the package. I go to pick it up at the uhaul and yall change it to a one way rental. Unfortunately I didn't notice this change and signed the contract. Obviously with the pick up location and drop location being in Dallas and mesquite respectively, theres no way it could be a one way trip for me. So basically you guys screwed up my order and charged me more for extra miles that I shouldve already had through online order. Never ever using uhaul for any moving needs. Yall are just greedy people.

Joyce M. on

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Rosie W. on

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Space where the truck were park was too small making it hard to get the truck out of the spot. The guys was no help at that. Maybe the c/s people can bring the truck out of the spot (parking space). With better customer service.

Betty A. on

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Toni W. on

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I'm always pleased with the service that is provided by the staff at this location... unless it's absolutely necessary, I will always rent vehicles from this location... Mr. Martinez and his staff are AWESOME. I highly recommend this location!

Joyce M. on

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Nothing. Reserved on-line. No problems each time.

Jacqueline R. on

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FRED S. on

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David H. on

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destiny j. on

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Excellent customer service

jane u. on

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Great folk with whom to deal. Very helpful.

Jerkeithra S. on

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Awesome experience and checked out in a timely manner! I went in for a 10x10 storage, until the manager Angel, checked for a bigger storage and was kind enough to offer it to me! Win/Win situation!

dominque o. on

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Really nice people

ciesha a. on

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Everything was good but the hours should be adjusted so that the customers can have access to their storage. At least until 9 but outside of that I always use Uhaul and will continue for my needs

Thelma H. on

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It was easy to pay on line Easy access They have friendly reminders

SONALI V. on

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The staff here is extremely friendly and helpful. There is no elevator. If they added that, it would be an amazing place.

Veronica A. on

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I didn't like when they changed the doors to come & go. When you are putting items into the storage the main door shut & you have to give other people your password to get in each time. NOT TO SECURE.