Customer Reviews for U-Haul Moving & Storage at Jolly & Cedar

Rating:

2.0

Your employees are rude and unprepared for the work required.

Rating:

5.0

A very nice experience . Agent professional, vet

Rating:

1.0

I dropped off the truck handed the keys to a guy we had a conversation and I left. The next day I got a call from U-Haul asking where the truck was??

Rating:

5.0

The Staff was Really friendly and helpful at Cedar St and Jolly RD in Lansing

Rating:

5.0

Great experience. Communication was outstanding the entire time I’d give U-Haul/U-Box a 10 out of 10.

Rating:

5.0

Customer service was great.

Rating:

5.0

The staff was really helpful and seemed genuinely happy to be working there. This is really nice as a customer, to not feel you are putting the staff out!

Rating:

5.0

The staff I dealt with were knowledgeable, helpful and my experience was great overall. The only negative I'd note is that my van was long overdue for an oil change. It didn't affect my experience, but had that caused issues such as breakdown, my review would be a 180 of what it is.

Rating:

5.0

Great

Rating:

3.0

Truck came with 3/16 tank of gas, check engine light came on after driving 5 miles, then started to flash, u-haul reprisentative was helping a co-worker with health insurance while trying to check out and get truck, truck wasn't anywhere to be found near where told it was parked.

Rating:

5.0

This location is Amazing. Everyone is friendly and on point.

Rating:

5.0

Overall everything was great! I really appreciate the assistance I received from Representative and Manager during my return. Never a let down with Uhaul. Keep up the good work! Alechia

Rating:

3.0

Should be telling the costumer that they charge you for returning the equipment after hours the sign doesn't say that it should be posted in plane site

Rating:

2.0

They forgot stuff and used a self tapping screw to attach my bumper cover and didn't ask if I wanted it done A friend of mine installed his own hitch on the same model of car and didn't have to put holes and screws to get his bumper cover back on

Rating:

5.0

Everything save for the truck was a good experience. The truck was constantly shaking and felt like i was driving on a flat tire. My back was already sore from moving and the truck made it a lot worse. The service was great otherwise

Rating:

5.0

It was a busy morning when we picked up the trailer so there was a bit of a wait but otherwise we had a great experience. We were checked in by Caden (unsure of the spelling of her name) and she was great. Very quick to check us in, friendly, knowledgable. Returning the trailer was easy as well

Rating:

1.0

There should be a sign on the door telling customers where to go. I witnessed numerous people try to find someone & couldn’t so they left. I couldn’t pick up my truck when it was reserved because I couldn’t find anyone. I had to get a truck the next day, which because of that I have to pay a $200 late fee because I wasn’t out in time. When I finally found someone at the store he was very polite but the other people I talked to on the phone weren’t the nicest or most helpful

Rating:

4.0

Good

Rating:

5.0

Put gas in the truck

Rating:

5.0

Staff at service center was very helpful and friendly.

Rating:

4.0

Pay the employees a little more so they don't want to leave the state like we are

Rating:

4.0

The tire had a huge gash in it and it was unsafe to be on the road this was the first vehicle they assigned to us when we told them about it they did give us a different vehicle. Other than this issue the experience of checking in and checking out when we brought it back was good.

Rating:

1.0

Maybe warn the customer about late after hours drop off fees when their equipment rental time slot ends after hours instead of just letting them think it's perfectly fine and charging them a $20 late fee.

Rating:

3.0

Truck was on empty, I had to fill it. The sun visor was broke and sealing material was coming off. The first truck was all banged up. Lack of care. The rest was fine.

Rating:

5.0

All good.

Rating:

5.0

Always great service at this location!

Rating:

5.0

Filling the vehicle with gas was a very frustrating experience. The gas pump would stop unless I barely held the handle. I tried two different pumps and had the same experience

Rating:

5.0

I don't know what to say. I will only use u haul though

Rating:

5.0

Nothing

Rating:

1.0

Items from my storage unit were missing .My lock was changed several times without my consent I was told I was insured being that my unit was indoors but I've was not compensated for none of my loses I had the unit for years and I really thought it was unfair how they used my expensive microwave and stuck it back in my unit dirty im very disappointed with the manager at this facility

Rating:

5.0

They were extremely helpful and polite; they made that part of the move very easy

Rating:

5.0

This U-Haul place in Lansing is extremely good. They will provide the customer with a live map when U-Box delivery/pickup to track the location of their truck. I will highly recommend it to anyone who needs the service.

Rating:

5.0

Good and fast service

Rating:

4.0

everything went smoothly

Rating:

3.0

charges i was charge 8/15/25 48.65 pd two weeks later saying I owe more money call in talk to rep should have been charge way before two weeks after returning truck this should have been handled way before now very disappointed in U-Haul and i rent trucks all the for my small business.

Rating:

5.0

I dropped the keys yesterday after 7:00 Pm , the office was closed , but I saw one of your workers leaving the office around 7:48 Pm, He saw me , and I let him know that’s I just drop the truck keys At return equipment, with the quarter Tank of the gas . Thank you so much!!!

Rating:

5.0

When I returned all equipment, there was a line. The line was help due to an obnoxious, difficult, angry customer. The employee who was helping this customer soared high in the sky with his ability to deal with angry customer. I dont know his name, but he is in his 20's, black and has a broken foot. This guy of uhaul needs kudos, and acknowledgement from upper management. He was so professional and uhaul is lucky to have him working for the company.

Rating:

5.0

Ok

Rating:

2.0

Be open on time, make sure the key is in the lock box and make sure the vehicle isn’t sandwiched between two other vehicles so it’s impossible to get out.

Rating:

5.0

Quick process

Rating:

3.0

The sign said to wait in the truck, so I did. Finally a worker told me I could leave. Not exactly inviting and helpful.

Rating:

3.0

When I walked into the building, there were two people at the counter, a female, who is handling another customer and a male standing at a computer terminal. I approached the desk, and Brandon said “ you’re gonna have to wait right there”. I wasn’t greeted in a friendly fashion nor was I ever asked what I needed. After about 10 minutes, the female looked at me and said go bring your trailer around the side, you’re the guy with the RV, correct? She was incorrect, never asked me What I needed and again was fairly rude. I was there simply to drop a trailer off from a one-way rental. Finally, the male told me to drive around and he would unhitch me… I pretty much did it myself because he got distracted with something else. Didn’t bring the scanner out with him And was woefully unprepared. Let’s just say I was underwhelmed with my experience there.

Rating:

3.0

Similar comments as pick up location, we were told the morning of that our reserved drop off location was not accepting vehicles so we yet again had to go way out of our way to drop it off.

Rating:

4.0

After going to the East St location on the north side of Lansing, because I had a reservation there, and waiting for almost an hour, they informed me they did not have any vans the size I needed (even with the reservation). I asked if they could check another location, and this was the one that had what I needed. Once I got to this Cedar St location, it was quick and easy!

Rating:

5.0

Got in and out quickly all was great again thanks.

Rating:

4.0

More staff! Long lines, and not every employee can help with everything. I waited in the main line and then had to wait in another line.

Rating:

5.0

I always get great service at this location.

Rating:

2.0

First, when I went to pick up my U-Haul, I waited for 10 minutes behind one customer to simply get my keys. A extra worker walked up and I assumed I would get helped but she ignored me and until I had to physically say something even though I was in line. When I was checking out, there was not a specific drop box to drop off my keys to. I felt like I was wandering the lot trying to find the normal orange drop off slots I’ve seen at other U-Haul locations. I believe there are better locations in the area.

Rating:

5.0

Everything went fine, great trailer!

Rating:

5.0

Easy and fast service. The personnel were knowledgeable and helped this stressed customer out

Rating:

5.0

Staff was very friendly and helpful. Quick and professional, was in and out with a truck. Great experience overall

Rating:

5.0

Did a great job making sure the truck and equipment that I reserved was on site and ready for me.

Rating:

1.0

The utility dolly I reserved was not available because of “walk-ins”, it was unclear where the van I reserved was parked and when I asked someone to show me they acted annoyed. It should be policy to walk people out to their vehicles. That’s obvious. The vehicle also had a sign in the front of it that I was apparently supposed to know without any indication that I should take it down myself and keep it in the vehicle. The vehicle itself smelled like pee. The whole thing was a horrible experience and I will not be back to this location nor would I ever recommend it. What I do recommend is not giving out dollys that have been reserved to walk-ins, or having rude customer service representatives.

Rating:

4.0

Very Professional Quick Service professional conduct excellent

Rating:

5.0

Excellent service

Rating:

1.0

My experience was poor from start to finish. My box delivery was delayed without any notification requiring me to make alternative arrangements for loading the boxes. Then when they did arrive instead of being empty, one of the boxes contained someone else's belongings and required being exchanged raising my concern my items would be handled carefully. My pick up from my departure location was then also pushed back a week again without any notification. When I called they arranged for the boxes to be picked up on 7/25/25 with repeated assurances my boxes would arrive at my final destination on time and I would be able to access my boxes on 8/1/25 without incident. Then I received numerous messages saying my boxes would be dropped off at my original location on 7/26 which I did not request. When I called raising this concern I was again assured my boxes were not being returned to me and would arrive at the destination in time for 8/1 access. The online timelines for arrival at the destination never updated and when I called 8/1 my boxes were still at the original location and had never been sent again without any communication or notification from Uhaul. My boxes arrived a week late and when I tried to arrange a pick up 24hours in advance I was told I would receive a call back several times which never happened before finally being able to successfully arrange a pick up date of 8/7/25. When I arrived that day, my boxes had not been prepared resulting in another delay as movers had been pre-arranged to unload the boxes at my destination. I will never use uhaul again for any thing what so ever and I will never recommend your services to anyone who inquires.

Rating:

5.0

My only issue was the time it took to check out the trailer. Their was one worker and she was overwhelmed with the work she was trying to get done. She had a person who I think she was training but he was still learning and when she had to step out of the building to get another customer the equipment that she was ordering the trainee was unable to complete my transaction.

Rating:

5.0

Everything was awesome

Rating:

5.0

The experience this time was actually nice. The two working today were really nice and worked well together ❤️. It didn't take long to get the key and get out of there to move and return the key as well. I appreciate how uhaul ran things today!

Rating:

5.0

The after hours return process requiring downloading apps and creating accounts is awful. I have enough apps and accounts as it is and the last thing I want to do after moving all day is spend 20 minutes to figure out the return process. Create a streamlined process that takes nothing from the customer or provide a discount for doing the return without using an employee.

Rating:

1.0

I haven't moved so please don't send again

Rating:

5.0

Place was awesome to work with. This was the first time I had ever used a storage facility and this one was perfect. Zero issues which to me is exactly what I wanted.

Rating:

5.0

Bye the way I don't like to do reviews.

Rating:

5.0

The staff went above and beyond with kindness! The girl who checked me in was amazing!! The gentleman who helped me on the phone The day after I returned the truck was great also. Thanks to the staff

Rating:

4.0

There was a small hiccup with the unit number I was originally assigned that the staff fixed for me ASAP. Very helpful and communicative. KP in particular was very helpful.

Rating:

3.0

Need to be longer hours for the office.

Rating:

5.0

Great customer service

Rating:

5.0

The Manager Dimitrius and his staff was very accommodating, respectful and helpful. Their customer service is top notch. 10 out of 10

Rating:

5.0

First time I’ve been into a company that everything was in line very friendly response very efficient took care of my questions and needs and would it in and out very very quickly. I was surprised.

Rating:

1.0

My storage fee was not prorated, so I have to do a dispute to get my money back. I was charged $148 for a 7 day storage. I was never told that I had to move out on a certain day for my money to be prorated, and returned. If your company is going to push that, they should let that be known when you first get a storage.

Rating:

5.0

When I was done, I felt like I won. The lottery truly was in Shock scene light minutes I walked in all my needs were met and was filling out paperwork and it was completed. In addition to that my first months rent was free. Didn’t even need that because the experience was well worth.it Added bonus through all life dysfunctions this was well structured I was in and out quickly

Rating:

5.0

Would use it again if needed!!

Rating:

5.0

Storage unit has a damp smell

Rating:

1.0

I’ve reached out at least six times via phone and twice via email. Nothing. No response, nothing. I’m still trying to communicate with them letting them know we emptied the unit on 8/21.

Rating:

5.0

The only suggestion that I have is to have a front desk worker at all times. I was unable to come to the store to close my storage account. I called multiple times and no one would answer. I tried the online services and that was unsuccessful. There was no reply to the automated system that emailed me. The phone prompts kept transferring me to out of town stores. The out of town lady never called back. Three days later my son had to come in for service to cancel the storage unit. The unit was perfect for our items. Please improve the consistency of the front desk phone service. Thank You!

Rating:

1.0

My storage was nice and clean when I moved in and once I came to get my things months later I discovered that my boxes, clothes sofa and love seat had mouse/rat droppings in, around and my child and I belongs and out things. You could see that they been crawling along my furniture, chewed bags of our clothes, and boxes of my child's things. We had to throw away most of the furniture along with clothing items for both of us. Once I seen them I took pictures and went to go speak with a manager which was Dimitrius at the time and he came and looked inside the unit with me as well seen that there was no food or anything around in my unit. He also took picture and I sent them to his email as well. He was very helpful about the situation but I'm still upset because we lost most of our things that I worked hard for.

Rating:

2.0

The only people that were nice and understanding was the people on the phone for customer service and the manager of the U-Haul store. The guy that I had spoke to gave us the wrong storage unit knowing that I told him that we had a whole U-Haul and I need a big unit, he gave us the smallest storage unit there was. So when we got there to unload our things we couldn't even get into the unit because how small it was, and the U-Haul place was closed so I had to drive back to Corunna where I lived. I had to have the truck one more night. When we went back up to the U-Haul place the manager was kind and helped us get a bigger unit. I am upset because I am still getting charged for the truck when it was not my fault that I had to go back to my house with the truck and then back to Lansing to return it. We did however get our stuff out on the 19, I did call and told one of the guys there that we moved our stuff out. Also there is a bolt by the storage unit door that is not covered and I literally hurt my middle finger knuckle it went into my skin deeply and it was very bloody and painful. I had used this U-Haul service in the past and I loved it was very pleased, but this time around I was and still am displeased. Again the manager of the store was very understanding and helpful.

Rating:

1.0

Will never rent from this location. Can't stand the GM lady. Always came off rude when I had her. The gentleman were always friendly though.

Rating:

5.0

Overall Great Experience Always, Thankful For The Service!

Rating:

5.0

Jordan was very congenial, knowledgeable and accommodating! Great meeting her and getting my needs met.

Rating:

5.0

Jordan and the staff are always very helpful

Rating:

5.0

Excellent service from a knowledgeable, customer focused attendant!

Rating:

5.0

Nice and clean

Rating:

2.0

Paid for a 10x10 unit but a quarter of was the stairwell so I didn’t get a full 10x10 yet had to pay full price

Rating:

3.0

There's always room for improvement

Rating:

5.0

I like having an indoor storage unit.

Rating:

4.0

NA

Rating:

5.0

I appreciate you Stevie and Jordan! Thank you guys for being there when I needed you most ☺️

Rating:

4.0

Staff at this facility were awesome!

Rating:

5.0

Everyone was really nice it the best one around

Rating:

2.0

A few of the staff had a persona that they didn't even want to be there to work. When it came to a concern when I moved in I was brushed off. But other then that I didn't have an issue with where I had my belongings.

Rating:

5.0

Would not recommend the upper storage units

Rating:

1.0

Tried to get help with the walk that was given to me to lock my storage, Try to explain to one of the staff members that the holes that the lot goes on does not align so the watt can go on it. So instead of helping me all I got was a shrug. As to say I don't know what to tell you.

Rating:

5.0

This location provided excellent customer service! The manager was extremely professional and accommodating. When I first chose our storage unit, I didn’t realize I chose the wrong size. She happily changed our order and did not charge us for the difference in size. My only issue is, the location of the unit inside of the facility was somewhat far from where the truck was so it was a lot of back-and-forth. However, the cards they provided were extremely helpful and needed. Overall, the process was great!

Rating:

3.0

Please understand that every business can improve there business so I didn't give more than average.Thank You

Rating:

2.0

The girl behind the desk was very rude! Told me she was charging me for the way I left the unit! I told her the roof fell in and it dropped all over my things! And she said oh well!

Rating:

5.0

I use uhaul all the time for moving its a great service to have.

Rating:

5.0

Slightly weird people hand around the place, just a little creepy when I was approached.

Rating:

5.0

Very helpful

Rating:

4.0

I dealt witha a young lady named PAYTON .she has glasses. She works at the jolly an cedar location in lansing mi, she was amazing , very thorough, fast efficient, quick on her feet with alternate ideas when what I was looking for wasn't available. Definitely made my experience easier an stress free. She deserves a raise or jus pure recognition truly, Thank you for listening have a great day.

Rating:

5.0

All employees very courteous and prompt. Tate was especially helpful and easy to work with.

Rating:

5.0

I can nNOT thank Uhal enough (as well as Jordan) for allowing me the opportunity that they did! I was really struggling and they always worked with me! I am truly thankful for Jordan and the staff. Thank you so much and thank you again!!! You have no idea how much You are all appreciated.

Rating:

4.0

All was well

Rating:

5.0

This is the 2nd Time using facility. So I would recommend this facility. Jolly&S.Cedar.

Rating:

2.0

Amazing storage always recommend

Rating:

5.0

Thanks U-Haul for making my moving part a lot easier. Always use U-Haul... Nothing better than them, Period.

Rating:

4.0

storage was fine. the lights weren’t working sometimes though which was annoying when looking for stuff or moving.

Rating:

5.0

I am happy with the service I get from them. Thanks

Rating:

4.0

Checking into the facility had unclear signage (where to swipe to check in was unclear). The card readers didn't work well/consistently. There were other readers available and with practice it got better, but overall could've been easier to start with.

Rating:

5.0

Tate was awsome.

Rating:

5.0

Tate who helped me was really awesome.

Rating:

5.0

Keep up the great work

Rating:

5.0

The staff and location were everything you'd want with one exception. I would have liked to have lighting within the unit to make it more convenient when accessing the locker. This was an extremely positive experience overall,

Rating:

5.0

Leave me alone

Rating:

1.0

Horrible experience don't reach out to me for a review again 😊

Rating:

5.0

I moved a bunch of stuff because I was building a home and had to sell mine. My move in date for my new build had changed 3 times in 4 months and kept getting pushed back. Jordan was extremely accommodating and understanding. When I brought some heavy weight equipment to the storage unit, Tarale, helped me a ton. Both Jordan and Tarale were so helpful, professional, and kind! I will use this location again and highly recommend it to anyone looking for a storage unit!!!!!

Rating:

5.0

Easy to check-in, quick service, changed the reservation to meet my needs without hassle and his estimate of my needs was exactly what was required. Thorough walk-through and the dollies were right where I needed them. After a long cross country trip, it was very much appreciated!

Rating:

5.0

Tate helped me with all of my Uhaul needs. He was very informative and knowledgeable of his job. I really appreciated his kindness.

Rating:

1.0

I'm seeking legal advice my things have molded

Rating:

5.0

I went into the Cedar/Jolly location a year and a half to two years ago and it seemed like an unorganized mess. I was hesitant to go back but it’s the most convenient one. I was beyond pleased with the difference in cleanliness, customer service, and overall organization that I saw. Huge change from a year and a half ago! I was a little apprehensive about my things being safe at this store due to location but Jordan Martin took me to where my belongings would be held and showed me how secure the area was and that everything is under surveillance. Jordan was so friendly, personable, and reassuring which made me feel safe. I will be coming here for future services and also be recommending this location to everyone!!! Excellent job!!!! I am so happy with my experience!!!!

Rating:

4.0

The only draw-back, for me, was the hours to access the storage unit.

Rating:

3.0

I have no disputes. The unit was clean and we'll kept. My issue with the employees was not the local employees. The issue was that I couldn't ever get through to management at Cedar and Jolly. Whenever I called I would get the phone service center. It was very frustrating.

Rating:

5.0

Was very pleased with our truck rental and also the procedure of checking out of my rental unit. Overall I would recommend using this U Haul again. Thanks for your services. Judy

Rating:

3.0

the doors are too small within the actual facility. it was tough trying to fit large items within the storage.

Rating:

4.0

The reason I did not give 5 stars is, because of the Access hours. I forgot to ask about it and the staff member did not inform me the day I got the unit. I spent close to an hour, trying to get through to customer service, to ask about the hours, just to find out the access hours is the same as the store hours, unless I wanted to pay to have after hours access. 😳

Rating:

5.0

they were even priced lower than most of their competitors, which was surprising in a large corporation.

Rating:

5.0

Very helpful in resolving a billing issue.

Rating:

5.0

Alvin was very helpful and courteous well informed i was pleased immensely and pleasantly impressed

Rating:

4.0

The lock on the outside door was broken...I reported that I could open the door and hoping it will be fixed as that would be a security concern. Otherwise, experience was excellent . It was well lit but I had concern about broken lock

Rating:

1.0

horrible service. Awful response times. Nobody knew what was going on. Worst establishment i have ever given money to.

Rating:

5.0

Honestly the entire reason my visit was enjoyable was because the guy who helped me was amazing. The best customer service I've ever received at any business in a LONG time.

Rating:

5.0

I am rating an excellent for one reason, the boss Mr. O'Riley. he was very fair and exceeded expectations. However, the door situation and access is a bunch of BS. The doors never fin worked properly the entire time I was renting which was over a year. Totally fin stupid u cant get the doors to open properly...and stay open when they are supposed to after logging in and being in the unit. i had to prop the doors open everytime...including my last day...GET THE FUKIN DOORS FIXED!!!!!!

Rating:

4.0

The staff are always willing to make suggestions and they know the process so well but things go smoothly. They are much appreciated

Rating:

5.0

Christopher is a welcome addition to this team on Jolly & Cedar. When we picked it it there was confusion, frustration, no masks, no leadership. When Christopher came on board things changed for the better. Focus on safety as this is what you will be graded on with this crisis.

Rating:

5.0

Staff was friendly and not overly chatty which was great after a long tiring day

Rating:

4.0

Great staff, but not enough staff for the amount of customers.

Rating:

5.0

Thank you i really appreciate your help

Rating:

5.0

I was happy with the service, but I did receive an email about my storage being overdue. I had already moved out.

Rating:

3.0

I have received my refund in a timely manner and I appreciate your cooperation. Thank you Jordan and thank you to the general manager James. Also Tammy in the service center cost center wherever she is. Thank you Wanda Wilson

Rating:

4.0

Thank you you were very needed

Rating:

4.0

Very nice place and clean

Rating:

4.0

Love UHaul Storage. Use you guys for years :)))

Rating:

5.0

Smooth transactions, friendly staff and affordable.

Rating:

2.0

I chose this location because it says online storage access to 10pm. But after I pay and I'm leaving im told it's only til 7. got to pay to access to 10pm. So I will be leaving after this month

Rating:

5.0

The staff was incredibly helpful and provided a great moving and storage experience!

Rating:

3.0

The guy who was helping us had zero interest in actually helping us. He was on his phone the entire time. He got phone calls from friends and texting. It was obnoxious. Our unit seems good though.

Rating:

4.0

Good

Rating:

4.0

Automatic door into storage area isn't working properly; it would often be standing open or opening and closing on its own when I went to my unit. Anyone could have walked in.

Rating:

5.0

Didn’t have one issues or problem with my service.

Rating:

5.0

Everyone was very nice and helpful

Rating:

5.0

Throughout my entire reservation, I spoke with U Haul employees who couldn’t seem to help me or take a rude tone. However, once I got to the Lansing store, they took the best care of me. They rock.

Rating:

5.0

Great Service

Rating:

5.0

Thank you for being helpful and having friendly service with a smile.

Rating:

1.0

I am and have been extremely frustrated with my storage experience at this location over the past 13 months. I have been and am currently being treated with disrespect as a customer.

Rating:

5.0

Only one customer service reps in the store in Indianapolis on Michigan rd. He wear dreads and his customer service was less to be desired. Very flip in his interaction with me, and argumentative loud

Rating:

5.0

Very accommodating and friendly staff. A very good experience. Would recommend.

Rating:

3.0

When I made my reservation I wasn't notified that the truck had to be returned to the exact place it was rented from. I was only told a time, that needs to be updated with all agents making reservati

Rating:

4.0

Very nice customer service.

Rating:

5.0

We have removed out belongings thank you for keeping them clean dry and safe. Sincerely the farnsworths

Rating:

5.0

Thanks have a great day

Rating:

2.0

I have been using this location often over the past 4 years since I am a college student and move often. My most recent experience has been a pain and is still not resolved properly by the staff.

Rating:

5.0

Easy and convenient. We even had some issues with cancelling our reservation and they helped us to clear it up.

Rating:

5.0

You guys are doing great and I really really enjoy renting with you guys and you guys are helping me out with everything that's been going on and preventing my ex from my info about me n my unit

Rating:

4.0

The woman who helped us was very customer focused and did a great job helping us and others.

Rating:

4.0

Would recommend!

Rating:

5.0

2nd year with you and everything was great!

Rating:

5.0

Great staff. We'll run UHAUL operation.

Rating:

5.0

No complaints!

Rating:

5.0

everything went well.

Rating:

5.0

James was extremely helpful and very courteous! Will recommend friends and family!

Rating:

4.0

It was good.

Rating:

5.0

Thank you for helping us on short notice

Rating:

5.0

Very helpful Staff, Everyone I had encountered was so helpful, down to even helping find my keys, and I needed to change storage areas to a larger one! I would recommend them.

Rating:

4.0

We were customers at the storage unit for over 4 years never really had any serious problems but one time with a lock being left on my storage unit after I paid but it was handled very professionally

Rating:

5.0

I used these guys for U-Box delivery. They were ahead of schedule, which was very, very good for me. Prompt response on the phone. Willing to flex times and delivery. Very professional personnel.

Rating:

5.0

I appreciated the free month of storage and solid customer service.

Rating:

5.0

Great service even though this was for a storage unit my sister used. Thank you.

Rating:

5.0

Had unit #536 much longer than I ever anticipated. It has always been clean and well presented by appearance and service. Always felt safe. Good job. Regards, Max Pierce, owner, Lane Jessop Agy