Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd

3751 reviews

15707 Leffingwell Rd   Whittier, CA 90604
(& Santa Gertrudes)

(562) 943-7294

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(562) 943-7294

15707 Leffingwell Rd
Whittier, CA 90604
(& Santa Gertrudes)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ENRIQUE P. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

CARLOS O. 
Rating:
5.0

Customer did not leave a comment.

Leticia C. 
Rating:
3.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

They did a very good job. Nothing to improve

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL J. 
Rating:
5.0

Customer did not leave a comment.

ROLFJOACHIM M. 
Rating:
5.0

Customer did not leave a comment.

loraine h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Excellent customer service

ARTHUR Z. 
Rating:
5.0

Great customer service

LUIS R. 
Rating:
5.0

Quick excellent friendly service!

DONNA L. 
Rating:
5.0

Customer did not leave a comment.

TAE Y. 
Rating:
4.0

Customer did not leave a comment.

RAUL M. 
Rating:
5.0

UHaul is the best way to rent any moving equipment, by far the best!

Timothy O. 
Rating:
5.0

Great service and delivery of Truck. Taking the truck back was easy and quick. Good job!!

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

LETICIA P. 
Rating:
5.0

Customer did not leave a comment.

BLANCA P. 
Rating:
5.0

Customer did not leave a comment.

MELVIN C. 
Rating:
5.0

Customer did not leave a comment.

UBALDO D. 
Rating:
5.0

Great service. Was in and out in 10 min.

HUGO G. 
Rating:
5.0

Everything was great

ASHLEY C. 
Rating:
5.0

Customer did not leave a comment.

leticia P. 
Rating:
5.0

U-Haul is and has always been the best company to rent from. They offer so much selection and availability. The rental in Apple Valley, CA was impressive with they women running the shop. Thanks again for high quality equipment and quality employees.

TIMOTHY O. 
Rating:
3.0

Lack of customer service , being attentive to customers needs and explaining process

GABRIEL M. 
Rating:
5.0

The rental process is easy. I like this location because it is close by and it has a good inventory of trucks and vans to rent.

CARRIE P. 
Rating:
5.0

We always find the right truck or cargo van available when we need one. They have plenty available that makes us choose this location over the others.

Manuel F. 
Rating:
5.0

Customer did not leave a comment.

DELIA L. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN C. 
Rating:
5.0

Awesome! Quick ,efficient, helpful, and very clean. Great Job! Telegraph store in Whittier. Knocked it out of the park! Thank you

JULIE B. 
Rating:
4.0

Customer did not leave a comment.

DANIEL C. 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
4.0

Customer did not leave a comment.

NICOLAS C. 
Rating:
5.0

Web site reservation needs improvement.

Emile S. 
Rating:
1.0

Customer did not leave a comment.

Irving G. 
Rating:
5.0

Customer did not leave a comment.

Sarah V. 
Rating:
5.0

Customer did not leave a comment.

JOSE Q. 
Rating:
4.0

Customer did not leave a comment.

malou t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto O. 
Rating:
5.0

Very good

XINGHAI M. 
Rating:
5.0

Customer did not leave a comment.

SHANNON A. 
Rating:
5.0

Customer did not leave a comment.

Enrique M. 
Rating:
5.0

Staff was helpful and friendly.

BLANCA Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cathy q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERGIO M. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO C. 
Rating:
4.0

Some of the staff where not wearing masks, not wearing masks correctly (below the nose), or wearing masks that did not fit correctly (to big that did not cover anything)

Paul C. 
Rating:
5.0

Customer did not leave a comment.

JAMES D L. 
Rating:
5.0

Customer did not leave a comment.

carolyn B. 
Rating:
3.0

Customer did not leave a comment.

Brody S. 
Rating:
5.0

Very Professional

NATHAN D. 
Rating:
3.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
4.0

This would get 5 stars but seemed under-staffed during both my pickup and return visits, with long wait times. It's better to do check in and return on your phone to avoid the wait.

Daniel C. 
Rating:
3.0

They gave me the wrong truck to start with so I ended up putting in more gas than I should have. When I dropped it off, the guys couldn't figure out the simple mileage for the truck I actually drove. I should have gotten reimbursed for some of the gas, but the mileage was such an ordeal, that was too hard for these guys to figure out.

Donna O. 
Rating:
5.0

Customer did not leave a comment.

Karla R. 
Rating:
5.0

Customer did not leave a comment.

VICTOR E. 
Rating:
5.0

Customer did not leave a comment.

Francisco A.  |  First Impressions 
Rating:
5.0

Great customer service!!!

PAIGE D. 
Rating:
5.0

Customer did not leave a comment.

Deanna D. 
Rating:
4.0

Customer did not leave a comment.

Caleb G. 
Rating:
5.0

Great service

Art L. 
Rating:
3.0

Hear the customer out and listen to what the customer went through and offer a way for customer satisfaction.

STEVE L. 
Rating:
3.0

Employees not wearing masks

Bryce W. 
Rating:
5.0

Customer did not leave a comment.

crystal g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

BRADD R. 
Rating:
5.0

Customer did not leave a comment.

Marc J. 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE B. 
Rating:
5.0

The associate who helped me did not do the walk around or opened the back of the 15 foot truck. He just told me to return the truck with full tank of gas. Whe I got home I found out that there is no hand truck and no padlock in the back. I have to call the customer service to let them know. %

Joey S. 
Rating:
5.0

The staff were very professional and very understanding of my needs. They took the time to make sure I would get what I asked for from moving supplies to the size trucks I needed and when I needed them. They took a lot of stress away that comes with moving. I highly recommend using this location.

ELAINE L. 
Rating:
5.0

The guy was very help full

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

alexis D. 
Rating:
5.0

Customer did not leave a comment.

Luis B. 
Rating:
5.0

Jennifer Lopez was very helpful and completed my transaction very efficiently. A+

ALVIN F. 
Rating:
4.0

Customer did not leave a comment.

Christine L. 
Rating:
5.0

Customer did not leave a comment.

DAN M. 
Rating:
5.0

Customer did not leave a comment.

Harnell H. 
Rating:
5.0

Customer did not leave a comment.

Cameron B. 
Rating:
5.0

Everything was quick and easy.will definitely use this place again. Very professional

MARGARET V. 
Rating:
5.0

Customer did not leave a comment.

JOSE Q. 
Rating:
5.0

Great customer service at the location.

SHERIDAN W. 
Rating:
5.0

But they gave us credit towards our bill. I really appreciated that.

Cheryl N. 
Rating:
5.0

It was very easy, great price ( I didn't go very far) and would rent from there again. It was so helpful.

SARA H. 
Rating:
5.0

N/A

IRENE B. 
Rating:
5.0

i noticed that a customer was waiting in line to get propane, he was waiting for about 10mins to find out that the propane was no more. maybe put a sign or something to let them know before hand.

GUS T. 
Rating:
5.0

Well i feel like you should have the option to rent equipment for daily rate..i rented a dolly and i just need ed it for 1 day,but still got charge to use it for 4 when i dont need it.

MIGUEL E. 
Rating:
4.0

Took 5 years to get a light over my unit other than that it was good

BENJAMIN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTONIO D. 
Rating:
4.0

Thank you for responding to my claim

DENNIS G. 
Rating:
3.0

Poor customer service .. and lazy employees

GABRIEL O. 
Rating:
5.0

Customer did not leave a comment.

SONIA R. 
Rating:
5.0

Customer did not leave a comment.

Sukhoon K. 
Rating:
5.0

Customer did not leave a comment.

Theodore H. 
Rating:
5.0

Bernie is cool👍

Arturo R. 
Rating:
4.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

CRISTA G. 
Rating:
4.0

Great work and easy online registration for rental.

JOSHUA M. 
Rating:
4.0

Customer did not leave a comment.

JAMES K. 
Rating:
4.0

Staff was very nice reservation was obtain no problem, very nice experience.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

SARINA M. 
Rating:
5.0

Your sales associates were excellent they were kind they were helpful they explained everything to me they show me the van they show me inside they explain everything to me and they were very respectful I feel very comfortable and I refer that location to everyone that needs a U-Haul thank you very much

SUSAN G. 
Rating:
5.0

Excellent service. Very friendly staff!

Michael D. 
Rating:
5.0

Please see comments in previous. i would like some consideration for the Uhaul scheduling problem.

Clarence H. 
Rating:
5.0

Customer did not leave a comment.

JAIME M. 
Rating:
5.0

I returned the truck after sunset and inadvertently left my Ray Ban sunglasses and case in the truck.. When I returned the next day to see if the sunglasses were turned in, I was informed that no one had found any glasses.

ANTHONY O. 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
5.0

Customer did not leave a comment.

Brenda C.  |  Overall Experience 
Rating:
4.0

The website said you will get a free lock. They charged me $13

Orrin L.  |  Online Move In 
Rating:
5.0

Staff Very friendly and helpful at the front desk. Explained clearly. Tour us around. facility is clean. I'm happy and would recommend this uhaul storage to friends and family.

Rebecca S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystle C.  |  Overall Experience 
Rating:
3.0

The biggest problem is the fact there is no elevator and furniture is heavy. It slows down the movers.

DONNA H.  |  First Impressions 
Rating:
2.0

When I tried to call there very rarely picked up the phone. My items removed from storage facility had mouse poop on it and I did not bring it with mouse poop. However, staff were friendly and helpful.

jody b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric K.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Letica G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeannette g.  |  First Impressions 
Rating:
5.0

The facility was always clean and I felt my belongings were safe and secure I would highly recommend this Uhaul dealer.

greg l.  |  Overall Experience 
Rating:
5.0

Friendly professional personnel

Joseph H.  |  First Impressions 
Rating:
5.0

Great

ARMANDO P.  |  Overall Experience 
Rating:
3.0

First time renting a storage unit and this location was down the street. My only negative experience was not being given an access card to enter the facility. What good is storage w/o access.

Shea S.  |  Overall Experience 
Rating:
5.0

Great

jose r.  |  Overall Experience 
Rating:
5.0

The staff members are friendly. During our moving day in hot California, one staff member offered us three cold bottles of water. On a visit, I was having problem using my access card there came help

Adesoji O.  |  Overall Experience 
Rating:
5.0

tried works hardly for customer, kindness, effort

IL P.  |  First Impressions 
Rating:
3.0

The facility has a major flaw in design with only one place to get in and out so one truck loading or unloading blocks easy access to others. The toilet was backed up. Staff was good though busy.

Sharon m.  |  Overall Experience 
Rating:
5.0

I keep coming back to UHaul for the above reaaons, excellent customer service.

EVELYN A.  |  Overall Experience 
Rating:
5.0

The people at Leffingwell were the best. Thanks so much for all your help.

Mandie W.  |  First Impressions 
Rating:
3.0

Front desk staff were slow and not very helpful

Rand H.  |  Overall Experience 
Rating:
5.0

All the staff were pleasant and helpful. I had problems with my key card working on day one. They got it fixed in a jiffy.

maryce a.  |  Overall Experience 
Rating:
5.0

I was helped in a timely manner

David S.  |  First Impressions 
Rating:
5.0

Staff was very helpful, knowledgeable and friendly.

Lisa L.  |  Overall Experience 
Rating:
5.0

The pick up location: The truck was dirty, had to wait an hour for rep to learn system. The drop off at Leffingwell- tge reps were amazing.

maryce a.  |  First Impressions 
Rating:
2.0

Do not have enough staffing. I removed my belongings do to the rise of monthly payment. The payment increased do to repairs on roof.

FELIPE C.  |  Overall Experience 
Rating:
5.0

Absolutely wonderful service. A great place to keep everything safe.

Mary/Kenneth M.  |  Overall Experience 
Rating:
5.0

Great help wonderful attitudes!

kevin w.  |  Reservation 
Rating:
4.0

Very easy to access the units. Staff was helpful and friendly. Thanks!

Greg G.  |  Overall Experience 
Rating:
5.0

Very happy with the customer service. They were all very willing to help with every issue that came up. Thanks!

Greg G.  |  Reservation 
Rating:
4.0

The staff was very helpful and knowledgeable. Most importantly, the process was quick and painless.

Jennifer V.  |  Reservation 
Rating:
5.0

Great way to get my belongings across the country. Would be nice if the 4X8 trailer had a tongue stand so the trailer could be separated and rehitched from/to the vehicle more easily.

Sharron P.  |  Reservation 
No reviews have been submitted for this location.

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