Customer Reviews for U-Haul Moving & Storage at Leffingwell Rd

4,086 reviews

15707 Leffingwell Rd   Whittier, CA 90604
(& Santa Gertrudes)

(562) 943-7294

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(562) 943-7294

15707 Leffingwell Rd
Whittier, CA 90604
(& Santa Gertrudes)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

KATHRYN B. 
Rating:
5.0

Customer did not leave a comment.

AMY S. 
Rating:
5.0

Enjoyed the experience. Great customer care people.

ASHER M. 
Rating:
5.0

I really have nothing to say everything is always great!

ROSE T. 
Rating:
1.0

The clerk computer did not work 1 hour to rent the stupid trailer Total jokers

ALEJANDRO R. 
Rating:
5.0

Very fast service and very friendly

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

SANG P. 
Rating:
5.0

Excellent.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

FRANK Y. 
Rating:
5.0

All good!

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

VICKY B. 
Rating:
5.0

Great experience

Jessica C. 
Rating:
5.0

The location is very easy to get in and out of. Everyone is nice and helpful. Trucks are clean. Highly recommend this location

Monica H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

J B. 
Rating:
5.0

Customer did not leave a comment.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

John Z. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Check-in was a breeze. This location is an A plus!

ANGELIQUE W. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

VINCENT F. 
Rating:
3.0

Customer did not leave a comment.

RICARDO H. 
Rating:
3.0

The trucks are really clean inside and the equipment is well maintained, but they need to hire more help. This is the closest location to my house but every time I call I am on hold over an hour, and when I come in to the store, there is only one or two people working and they have half a dozen people waiting to be helped. Poor employees

RICARDO H. 
Rating:
5.0

Customer did not leave a comment.

LUIS F. 
Rating:
2.0

Customer did not leave a comment.

JIN K. 
Rating:
4.0

Customer did not leave a comment.

Nancy P. 
Rating:
5.0

Fast, efficient, and friendly staff. Great work Uhaul!

BETH C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
4.0

Customer did not leave a comment.

DOLORES A. 
Rating:
3.0

I reserved a 17 foot and was told on arrival that it had been damaged and was not available, furthermore when I requested a 15 foot in place of the 17ft I was told none were available but one might be coming back at 1130, mind you it was 0800 hrs when I arrived. I settled for a 10ft truck which resulted in numerous trips back and forth due to the smaller size, it was a major inconvenience. I feel I should have been notified about the unavailability of the 17ft truck prior to arriving for my reservation so that I would have had time to secure a larger vehicle.

RONALD G. 
Rating:
3.0

One more person on shift needed. Skinny guy that took my return is on the ball. A go getter. The bigger guy did his bit on a timely manner. The woman sluggish lack a spring on her.

JOSE F. 
Rating:
5.0

I would recommend this location, I don't know that I would recommend U-Haul per se. I can't believe that on top of all the charges you already have, you tack on an "After hours Service Fee", what does that even mean? you don't work after hours. there is nothing you have to do at that time, In fact, our system is very confusing and does not work. Any work you have to do, which is part of your regular everyday work anyway, takes place during he day.

JESUS M. 
Rating:
5.0

Compared to the experience I had in Wake Forest, NC. This location kicks ass, its AMAZING!!!! Everyone is soooo friendly, accommodating, knowledgable, and there to really assist you. 10/10 would recommend to a friend!

LANA G. 
Rating:
5.0

Great service and friendly

OCTAVIO B. 
Rating:
5.0

Customer did not leave a comment.

Randolph J. 
Rating:
5.0

Customer did not leave a comment.

EDWIN R. 
Rating:
5.0

Perfect customer service and very clean location. Thank you

NOEL G. 
Rating:
5.0

Customer did not leave a comment.

Pete S. 
Rating:
1.0

Have reservation #25544197 with subtotal of $29.95. Cost to my credit card is $117.82. U-Haul rep confirmed miy e-mail address and said he would forward copy of invoice - 24 hours later not received. Your rental rate of $89 is far removed from your advertized rate of $19.95.

KENNETH S. 
Rating:
5.0

barnie was awesome, explain stuffs i didnt know about car transport trailer so well was super helpful. it was my first time so i had lots of questions he was not hesitated to answer them.

PHAISIT C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN V. 
Rating:
5.0

Very happy.

ANDREW W. 
Rating:
5.0

Customer did not leave a comment.

MARISA R. 
Rating:
5.0

Friendly host

Bernard E. 
Rating:
5.0

Customer did not leave a comment.

Luis V. 
Rating:
5.0

Customer did not leave a comment.

Avelina G. 
Rating:
4.0

Customer did not leave a comment.

JULIEANNE T. 
Rating:
5.0

Customer did not leave a comment.

BRANDON M. 
Rating:
5.0

No

RICHARD L. 
Rating:
1.0

They don't answer their phone. They were not there to give us the key. They did not call to see if I was there. We had to give up on them and drive 70 miles to find a truck. U-Haul call center kept us on hold for 45 min three times and disconnected us twice. U haul rep sent us to an alternate location that didn't actually have a truck and the nice staff at Baldwin Park had to call around and find a truck 30 miles away in Whittier. Whittier staff was very good. Due to neglect at A-plus Van Nuys , 8:30 am pick up turned into 2pm and a 100 mile drive.

KEVIN H. 
Rating:
5.0

Customer did not leave a comment.

MARIO M. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
4.0

Just wish there were light(s) inside the unit so you can see better

Anthony C.  |  Overall Experience 
Rating:
5.0

The representative was very helpful and had a smile. Made me very comfortable.

SYED A. 
Rating:
5.0

Customer did not leave a comment.

Jeffery S. 
Rating:
5.0

Excellent customer service!!!

LARRY E. 
Rating:
5.0

Great experience. Friendly staff

CHRISTOPHER H. 
Rating:
5.0

Great service Sebastian always so helpful and friendly, makes things easy Thank you

Kathleen P. 
Rating:
5.0

Customer did not leave a comment.

JAIME P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

HUAYUE C. 
Rating:
5.0

Customer did not leave a comment.

martha q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RENE F. 
Rating:
5.0

Smooth process for truck rental. Very clean vehicle and great customer service

SHARON P. 
Rating:
5.0

Customer did not leave a comment.

ANA G. 
Rating:
5.0

Jennifer was very helpful at the same time very efficient . Great customer service too! Thanks Jennifer

ALDRIN E. 
Rating:
5.0

Great experience, friendly staff on 11/03/2021

RONALD D. 
Rating:
5.0

Customer did not leave a comment.

SUCHADA A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN G. 
Rating:
5.0

Always a Great Experience at this location

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Jimmy F. 
Rating:
5.0

My experience in picking up the truck was honestly great. The person who helped us was efficient, listened well, determined I needed a few more miles in my base, etc. explained the truck well and we were in and out of there in less than 15 mins.

EVELYN W. 
Rating:
5.0

Customer did not leave a comment.

HEATHER H. 
Rating:
5.0

Customer did not leave a comment.

HASHEM Z. 
Rating:
5.0

Customer did not leave a comment.

JESIKA C. 
Rating:
5.0

Customer did not leave a comment.

MAHMOUD G. 
Rating:
1.0

Unfriendly

LUKAS R. 
Rating:
5.0

Person who helped me was very nice and professional.

NOEL T. 
Rating:
5.0

Customer did not leave a comment.

AMY S. 
Rating:
5.0

Customer did not leave a comment.

Bernard E. 
Rating:
5.0

Excellent customer service.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS A. 
Rating:
2.0

Side view mirror was super loose when I get on free way employees are the location don't give a shit

KEVIN C. 
Rating:
5.0

No improvement, needed facilities nice and clean, staff courteous . Equipment maintained. Maybe slightly larger storage facility.

GUSTAVO L. 
Rating:
5.0

Customer did not leave a comment.

BERNARD E. 
Rating:
5.0

Customer did not leave a comment.

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

HECTOR M. 
Rating:
5.0

Attendant Sebastian was really knowledgeable and helpful in all the traction. Great customer service!

MAURICIO S. 
Rating:
5.0

Customer did not leave a comment.

PHIL S. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Good service

BERNARD E. 
Rating:
5.0

Everything was handled quickly and professionally. I can't think of any improvements to suggest.

TABETH G. 
Rating:
5.0

Perfect process, super easy. David helped me and was great, fast, efficient, and effective. Couldn't have asked for anything else, super experience!

JONATHAN B. 
Rating:
5.0

This is my second time coming to this place and getting same size truck. Staff was friendly knowledgeable very reliable. I felt welcomed it was fast and easy.

BRENDA V. 
Rating:
5.0

Matt was awesome!! Great customer service!!

JESSICA R. 
Rating:
5.0

The staff was great and seabass!!! Was great!

William P. 
Rating:
5.0

Add a 3rd person to help with Saturday afternoon check -ins.

CHERIE K. 
Rating:
5.0

David very nice to do business with very helpful.

Sky J.  |  First Impressions 
Rating:
5.0

Bernie and Jennifer were very helpful and knowledgeable in answering all my questions. They recommended the perfect size storage for my needs. I would definitely recommend this u haul facility to friends and family. Clean, good security, and friendly service.

Adalberto L.  |  First Impressions 
Rating:
5.0

So good.... They have to use waiting lists. Cause everyone wants it.....

James C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William T.  |  Online Move In 
Rating:
5.0

Staff was helpful and friendly.

BLANCA Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francisco A.  |  First Impressions 
Rating:
5.0

Friendly professional personnel

Joseph H.  |  First Impressions 
No reviews have been submitted for this location.

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