Customer did not leave a comment.CRAIG W.
Customer Reviews for U-Haul Moving & Storage at Manchester Airport
Bedford, NH 03110
(Former costal lumber yard)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The team at this location does a great job with a friendly tone.Matthew T.
Customer did not leave a comment.Herman L.
Customer did not leave a comment.Ken T.
Customer did not leave a comment.Byron M.
Customer did not leave a comment.Winfred M.
The staff were great; professional and helpfulDARRELL G.
Customer did not leave a comment.Elaine L.
Customer did not leave a comment.Laurie S.
Customer did not leave a comment.DAVE G.
I never received an email that the truck was returned and there were no issues. This survey was the only indication of such.Steve W.
I have used this location more than several times. Always looks sharp, neat and clean. Good people are always there and ready to serve!!James R.
Customer did not leave a comment.STEVEN C T.
Don't send as many of the pad blankets. Peggie is totally AWESOME!!Robin C.
Great service. Great vehicle. Keep doing what they are doing.Chris B.
Definitely my favorite U-Haul location. I've always had nothing but friendly service at this location.Brian B.
Customer did not leave a comment.KATHERINE S.
Juan did a very good job in getting our truck ready to goJames R.
Customer did not leave a comment.John C.
Customer did not leave a comment.Kathleen K.
Customer did not leave a comment.Lynda C.
Customer did not leave a comment.Nathan G.
This has been the most disgusting experience of my life. I will never again do any business with uhaul and I feel I should be refunded all payments made. You kept my container after no less than two interactions where it was agreed the container would ship with the other one. You kept it there and have ruined FFR my move. I want someone to contact me to process this refund.David W.
Awesome They solved the blanket issueKen F.
Customer did not leave a comment.David G.
Customer did not leave a comment.Byron M.
You were all polite and up front with me and thd was niceKerry D.
Customer did not leave a comment.Aidan L.
Customer did not leave a comment.Richard N.
Ratchet tie downs on auto transport rusty hard to operate .WILLIAM P.
We had a lot of issues with this service. First when they went to charge for shipping cost changed from $1870 to $2457. I call Jason at the Concord store because that is were I started from. He did manage to get that corrected. Then when we got to Port Orange the Sanford locations delivery truck was broken and they told us we could rent a truck to come get the pods in Sanford or unload pods into a truck there. But we would have to arrange all of that. After a few phone call to them about this mess not being our problem but there problem. Then they finally loaded the pods on to a trailer and delivered them to us on the trailer they were not able to take them off the trailer. Which meant that it took up all of are driveway for parking. This caused issues at trailer park with our vehicles. So overall the experience was not a pleasant one. But the person who dropped off and picked up the pods were very good just process was very bad. And was very successful for us. We had help to unload the pods they were returning back to NH on Wednesday that is why the pods had to be delivered for Tuesday.marylou P.
After driving away with our rental we made it 13 miles and realized the fuel tank was on empty after our documents said half a tank of gas. We thought something was wrong with the van. We called the location and was asked by the employee if we clicked a link before we left. This was the first time anyone mentioned that this was a step that needed to be done and the link went nowhere when we did attempt to click it. Clearly we assumed that the information that was given to us by the employees was correct in regards to if there was gas in the vehicle. No vehicle should have been rented with that low of a fuel tank. The response from the customer service was basically oh well.Mary S.
It took a little longer to get the trailer than I expected since I checked in online, but there was a new employee trainee working the desk work hard to go as quickly as possible with support of the manager. Definitely coming back to rent here again.MATTHEW D.
Customer did not leave a comment.Kimberly B.
The after hour online return website did not work and was not user friendly.Christopher S.
Customer did not leave a comment.Ken P.
Tara was excellent, very helpful and knowledgeable. The process was quick and easy. Thank you.PATRICK W.
Customer did not leave a comment.Christopher E. | First Impressions
Customer did not leave a comment.Brian B.
Customer did not leave a comment.Jacqueline C. | Overall Experience
Customer did not leave a comment.Janice w. | First Impressions
Customer did not leave a comment.Peter C.
Juan was the nicest and most efficient person I have ever met. I cannot say enough good things about him.GREGORY S.
Customer did not leave a comment.David M.
I have rented here in the past without issue. This last time I rented a truck for just a few hours, and only went about 15 miles. U-Haul is trying to charge my credit card over $4500.00 because of some mistake made in the system. On top of that, they are trying to add a Late Fee! I have made calls to the location, and was told it would be corrected and someone would call me back. Nobody ever calls back. Now I have been on hold for nearly 45 minute with customer service. I should not have to make multiple phone calls and spend hours on the phone trying to correct this! The only reason my credit card wasn't charged this bogus fee is because they recognized it as a SCAMChristopher and M.
Tara Mardones. Is an asset to your company she’s very pleasant and very helpful throughout the whole process of renting and also leaving the storage facility. I will be back in the fall to rent again I give place 100% satisfaction. Thank you Charles WhiteCharles W. | Overall Experience
There should be more then one person on a weekend. We got there at 9:00am on Sunday to pick up truck and waited over an hour. There was one person working at the desk and 7 people ahead of us. That had set us back on moving. I am not happy of that situation. Then at the counter it smelled like someone had smoke pot. How disguising and not happy with the overall situation on Sunday, March 27thCARLA B.
Customer did not leave a comment.Brett W. | Overall Experience
Customer did not leave a comment.Jennifer S.
u-hauls computer worked very poorly you need to update your computersgregory H.
Customer did not leave a comment.Violet E.
In the past, I had always purchased the blankets which I believe U-Haul calls pads. I always purchase them for $5 for six and usually got two packs for $10 and got 12. These are items that I had purchased and kept after renting the vehicle. When I got to this location, I explained that's what I was looking for and never noticed that they were treated as rentals. This had never happened in the past to me and I was quite surprised when I got back and they were looking for me to return them. The gentleman who checked over the vehicle was actually very rude to me. I felt threatened and informed him that I could not defend myself from them ripping me off financially and wish to call the police. I don't know if U-Haul changed its policy or if in the past the transactions were treated differently but I believed I was buying the pads when I paid for them, I realize now that I reviewed the initial receipt that that is not what it said. It is however what I indicated to the sales associate when I was renting the vehicle. I indicated what I had done in the past and that I wanted to do it again and he said absolutely, it took them a few minutes to figure out how to do it but I was assured that I was getting what I asked for which was to purchase the pads. I definitely felt attacked and stood up for myself. After indicating that I intended to call the police to report being ripped off, the staff at this location was very disrespectful to me. As I said, I had bought pads numerous times from multiple locations. I was told it was the same as those times. They treated me as if I was an idiot. I told them that I felt threatened and that I could not defend myself because I used to be a professional fighter and could never engage in public with anybody. Once telling them I could not engage, the associate got real cocky and started getting back in my face. I simply wanted to know what I was going to be charged even though I did not agree with the charge because in my eyes I had purchased the items and not rented them. The manager got involved and also got in my face. I felt threatened by her as well. Again I cannot do anything and was ultimately charged a ridiculous amount for pads I had purchased in my eyes. I encourage you to review previous rentals in my name, I have never returned and always bought them. I'm wondering if I was "renting" all along thinking I was buying them. Either way, the staff was rude about it and at the rental time claimed I was doing as I always had, why wouldn't I keep items I purchased as I had purchased before. I was then charged more than the vehicle rental for items the associate told me I had bought. I would like a refund and an apology from the store manager and both associates involved.Jeffrey M.
Customer did not leave a comment.ELIZABETH S.
It's was my pleasure using you guys services in so many ways like rental truck /unit ext......Bellony H. | Overall Experience
Customer did not leave a comment.JAYANTH K. | Overall Experience
When I arrived I was told u-haul is usually closed Sundays but If I really needed help picking up then let them knowRobert J.
Customer did not leave a comment.William M.
Customer did not leave a comment.Gregory R.
Nothing needed improving. The store associates were very pleasant to deal with. Went out of their way to assist us. Very nice experience.Linda M.
Very accommodating, staff always knowledgeable,efficient and pleasant. Pricing was very fair. I would highly recommend and use again in future if needed.Barbara H. | Overall Experience
Besides the insane price of over $5,000 to escape California for 2 UBOXES. the pickup and delivery were excellent.rodger B.
It wasn't clear in the initial sign up that upon arrival I needed to have two contacts listed. Also, why was my password â€œ SENTâ€ for the key code?? I kept checking my email to check for the sent password when it turns out ths password was indeed sent!! Pick another password to avoid people waiting in cold for half hour.Jeffrey B.
Picked up rental around 2;30PM and returned it around 4:45PM, all while the store was open. I then got charged $20 for an â€œafter hoursâ€ return fee. I don't know how that happens when I have the rental for a little over 2 hours and your employee hooked up and removed it for me. It makes me wonder if they purposely do this to squeeze a little extra money from the customers. Make sure you check your emailed receipts after renting from here.Mike Z.
Customer did not leave a comment.MICHAEL P. | First Impressions
Customer did not leave a comment.ROBERT H.
Customer did not leave a comment.Ian F.
Customer did not leave a comment.Victor P.
Customer did not leave a comment.Benn B. | Online Move In
Customer did not leave a comment.Eamon K.
Customer did not leave a comment.Lisa Marie J. | Online Move In
Was not told that I would be charged an after hours fee. I would have returned the truck earlier but wasn't given all of the information. My file also wasn't printed for me at the location and an employee hid from us so that they could clock out instead of helping us.JONAH F.
Ride share was very confusing to get going. The password of sent to get the keys to the truck was confusing as we thought that meant the password was sent to our phone not actually the word sent.Brian J.
Customer did not leave a comment.PHILIP L.
Keep doing the great job that's expected!JOSEPH M.
You are all doinp a graet jobKERRY D.
Congenial staff informed us of every stop/move/pickup/drop off. We received texts and phone calls. There were no surprises...which is a good thing. Pricing was fair. We recommend.Phyllis L.
Customer did not leave a comment.Edward D. | Overall Experience
Customer did not leave a comment.Alex C.
Will be back, thanks so much to staff that was knowledgeable and very timely in getting me out with supplies and trailer hooked up. Upon return three different staff members asked if we needed help.WILLIAM F.
Continual use U-Haul in Bedford, NH. Always professional!!!GEORGE W.
Customer did not leave a comment.GRACE F.
Customer did not leave a comment.CAREN M.
Customer did not leave a comment.DOUGLAS B.
the manager is very nice very comprehensive and she listen any details with care and respect . thank you very muchEVANGELISTA R. | Overall Experience
Customer did not leave a comment.WILSON B. | Overall Experience
Quick and easyKAREN M.
The manager of this location is excellent and this is a very nice location with lots of capabilities. My suggestion would be to keep the vehicles full. My rental was at 3/8 of a tank and it's hard to return with the exact same amount but if you are over, there is no credit.DAVID D.
I was disappointed to learn that there would be no pro rated refund for returning the truck two days earlyMichael S.
The fuel tank should be at least 1/2 when picking up the truck.Roland N.
Tara and the crew....spot onSheldon C. | First Impressions
Literally not a single complaint about the experience.tamara d. | Overall Experience
NOT a location fault, but doing long one-way move in an older model truck where you can't pair your smartphone with the in-dash is an inconvenience. I did the same one way rental a month ago (distance, NH to PA) and I and had a newer truck with bluetooth pairing function; while for an in-town move this is a mere convenience for a long trip it becomes almost a necessity.DENIS D.
I was overcharged and finally got it straightened they refunded me then out of the blue my refund one months later was taken out of my account and over drafted me todayCHRISTOPHER S.
Customer did not leave a comment.STAYCI F.
Customer did not leave a comment.Michelle C. | Overall Experience
Customer did not leave a comment.Sean P. | Overall Experience
There was a mix up with my truck. I had to pay movers for an hour to sit in their car while your team sorted it out. Not happy with this at all.BRIAN L.
All Goodben A.
Customer did not leave a comment.Joseph R.
The staff there is super. I've been a customer of four different U-Haul locations in two states, in the past year. While every location is professional and better than competitor companies, U-Haul Manchester Airport is by far the best of all U-Haul locations. Can't say enough about how they make sure the customer's moving and storage needs are totally satisfied. The manager of this location deserves a raise and a bonus.Granite State Senior Games, Inc B. | First Impressions
Customer did not leave a comment.Brenda P. | First Impressions
Customer did not leave a comment.EDWARD W.
When I first received the truck, the fuel was off - my slip showed fuel should be Full, but the truck was at 3/4 tank. I took a photo to show to the rep inside. He took my rental number and told me when I brought the truck back I could dispute it. When I returned the truck, I actually filled up to 7/8 tank, took a photo, and told the intake rep about the previous conversation and offered photos. He declined and said he would take care of it. When I printed my receipt later at home, I was charged for 4 gal of fuel. I was pretty peeved and called customer service and was reimbursed, but this makes me leery of renting again - my husband and I have rented various equipment from trailers and car haulers up to 26' trucks over the years from different Uhauls. I shouldn't have to go to those lengths to have a fair and valid rental experience. After speaking with customer service, I also noticed the mileage was slightly off - I was charged for 31 miles when my photos clearly show only 30 miles between them (both photos were taken in the rental parking lot, and I'm sure geotags would confirm that.) It was due to pickup mileage being 70168 when my photo shows 70169. It's a minor thing and not worth my calling again over a dollar, but combined with the fuel thing, one has to wonder how much this location earns thanks to "mistakes." The representatives were both extremely nice, but considering I had to correct both, I come away feeling like I'd visited a used car salesman.Jennifer D.
I have never rented a U-Haul before today. My reservation accidentally ended up getting made for another store. The girl there (apologies, I do not remember her name) was beyond helpful. She cancelled my original reservation and made one at he store, all while matching what I had previously set up. It was fast, easy, and convenient. Thank you. The only critique I have is the snow removal around the trucks waiting for pickup. It was very icy.JEREMIAH R.
Nothing I can think of. Great service.Roland N.
No improvement needed. The staff at this location are top notch.Linda M.
Great experience beginning to end. Customer service and equipment made this easy.WILLIAM M.
Customer did not leave a comment.Grace F.
Agent had many computer technical issues. Perhaps upgrade the system? Other than this great experience.JOSE D.
Knowledgeable friendly staff. This was a pleasant experience. This was my second time here and this is the only place I will consider in the future. We'll done!!Leonard B.
Sam was a great customer service provider, great experience. JWKucjames K.
I was advised by the agent over the phone about ordering 2 pods and if i don't use it there would be no extra cost, i wish i listened to her, i only took 1 pod, i ended up needing 2, i wish i listened, i would say, have your agents stress the extra pod more. They where awesome, everyone i delt with was greatSUZANNE P.
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.Nancy L.
Customer did not leave a comment.Michelle C. | First Impressions
Customer did not leave a comment.Keith M.
Customer did not leave a comment.DAVID B. | First Impressions
Neat, clean, efficient, friendly, helpfulBarbara P.
Customer did not leave a comment.Mary G.
You exceeded every expectation. Juan was fantastic. Your operating hours are generous.Richard B.
My only complaint is that on 3 occasions in 3 months, there were no carts of either type available for use. On 2 of those, I left after waiting 20 - 30 minutes. On the 3rd, another renter (a pro mover) using several carts let me use a cart after seeing me wait for 40 minutes. You need more carts for when moving company’s show up.Stephen H. | Overall Experience
Allow for pro-rated fees if someone closes their unit early to mid month. We were one day over our pay date and had to pay for a full month, while the units were then available for someone else to rent and U-Haul to potentially receive double payment while their customer is left feeling taken advantage of. While the individual facility was a good experience, Uhaul’s policies left us with a bad taste in our mouth on our way out, which we will share with others who use UHaul in order to help them save. Not a very customer centered practice.Leslie L. | Overall Experience
Customer did not leave a comment.tamara d. | First Impressions
Tara is super!Stephen P. | First Impressions
The young woman at the desk was very patient and accommodating. I that is how everyone there is, it will be pleasant to use your facility.Maryann W. | First Impressions
The facility is very clean and well lit. Very pleased with our experience here.Michael M. | Online Move In
Customer did not leave a comment.Robert D. | First Impressions
Very helpful and friendly staff. Facility is super cleanJames J. | Overall Experience
Customer did not leave a comment.Christina B. | Online Move In
Customer did not leave a comment.edward s. | Overall Experience
Customer did not leave a comment.JAY B. | Overall Experience
The woman that checked us in was a bit rude and condescending. I was going to inquire about putting a hitch on my van but I am now inclined to go somewhere else. Otherwise, the facility is clean and appears well cared for.William Craig P. | First Impressions
All of the above was spot on. Great facility great condition and most importantly great people.Jeffrey S. | Overall Experience
Carts are a premium few times non availableron t. | Overall Experience
no light in storage so awful. need a 24 hr person in case of emergency. horrid toll free help locks are very bulky and very difficult for people with arthritismary M. | Overall Experience
A class act!KATHERINE P. | First Impressions
I had an issue with the access code, however the employees working at the facility were very helpful and got everything taken care of.David N. | Online Move In
The GM, whose name I can’t remembe4, was very accommodating. She went over and above. Highly recommend.Chris W. | Overall Experience
Customer did not leave a comment.CHRISTOPHER Y. | First Impressions
Customer did not leave a comment.Lanson S. | First Impressions
Customer did not leave a comment.Pamela P. | First Impressions
The Bedford uHaul is the most convenient one I’ve ever used. They’ve been good to me over the past 6 months, where I’ve moved several times using their trucks and also stored my belongings there for part of the year. They work with me on truck availability and call me when there’s any questions. Customer service and reliable communications were awesome during this time.William C. | Overall Experience
Tara I believe that’s her name. She’s just awesome.!. She went above and beyond helping me. You guys are lucky to have her. Thanks. Wilson Beck.WILSON B. | First Impressions
Customer did not leave a comment.Jerry K. | First Impressions
I was a couple of minutes late and they waited for me and I really appreciate all they did for me. There were two people there I believe James and a new guy juan I think his name was. Anyway these guys were great and there was some mess ups with the computer but they ended up fixing it and staying longer than anyone should have asked them to which I did ask though.brett d. | First Impressions
With this location specifically Tara was wonderful. She is the manager there and her staff excellent. I would not say the same about they Pleasant Hill location. They really screwed us over the manager there. That location needs a lot of work the Bedford location top-notch!!!Michelle E. | Overall Experience
The two women that work there are not friendly at all , they don’t care about people and their needs .when I went and asked a question the answer was no.other units around here are renting at a day basis and credit you if you move out early.on that basis I will never recommend to anyone else to rent at your facility.Michele M. | Overall Experience
Customer did not leave a comment.tim h. | First Impressions
Cool staff. Very friendly.Cloud S. | Overall Experience
After an unpleasant experience with UHaul in Methuen, MA, we were delighted with this facility. Staff was very helpful and friendly, and the building was clean and well-lit. Thank you!Kathy M. | Overall Experience
Customer did not leave a comment.Karen T. | Overall Experience
Very helpful and professional!Brittany R. | First Impressions
Customer did not leave a comment.Bonnie S. | Overall Experience
Very accommodating and helpfulBarbara H. | First Impressions
Tara is a very good employee. They are hard to find nowadays!David C. | First Impressions
A gated access and extending the roof overhang on the main building RV storage would be welcome improvements. Staff was great to work with on rental process and propane fill.Christopher A. | First Impressions
Very happywilliam h. | First Impressions
Customer did not leave a comment.Steven B. | First Impressions
Customer did not leave a comment.Shirley C. | First Impressions
Tara, James, and literally ALL of the staff at this location are fantastic people and incredible customer service providers. They are efficient, patient, friendly, and knowledgable, and their Uhaul facility is extraordinarily well-maintained. I am overjoyed with my experience here, and will recommend this facility to everyone I know. Best of luck to all of you in the future.Sarah V. | Overall Experience
Another location had dumped our reservation that we made for a large unit. So we were sent here and Tara made accommodations for our needs.Charles S. | First Impressions
Customer did not leave a comment.Dennis G. | Online Move In
Customer did not leave a comment.Itayi M. | Overall Experience
Customer did not leave a comment.TOM T. | First Impressions
Customer did not leave a comment.Jason M. | Overall Experience
Customer did not leave a comment.Cathy B. | Overall Experience
Customer did not leave a comment.Muriel K. | Overall Experience
Customer did not leave a comment.Gary S. | Overall Experience
Customer did not leave a comment.Sean P. | Online Move In
Good place to storageHugo P. | Overall Experience
Thank you for doing a good jobJeffrey D. | Overall Experience
Great experience, helpful employees. Only drawback is slow to check inIRENE S. | First Impressions
The staff was very considerate and helpful. I’m very pleased with my choice.Jo K. | First Impressions
James was extremely helpful with the move in process. Thank you.4D technolgies,LLC b. | First Impressions
Tara and Ashley were more than helpful showing me many options explaining what we had taking me for a quick tour to show me how I would be able to get down to the hall where my unit is. Tara and Ashley were a great team and very very helpful and we’ve told many people about the facility and will be using you guys in the future always!!!Jonathan F. | First Impressions
This place was amazingly clean . The staff was very friendly and helpful .jose c. | First Impressions
Customer did not leave a comment.Kevin C. | First Impressions
Nicest storage facility I’ve ever usedSonya L. | First Impressions
Customer did not leave a comment.Emily B. | Overall Experience
Customer did not leave a comment.EDWARD M. | First Impressions
Customer did not leave a comment.jason d. | First Impressions
The GM checked me in and she was super professional and helpful.christopher e. | First Impressions
Great experience renting vehicles and storage unit at this location.PAUL JOSEPH D. | Overall Experience
Customer did not leave a comment.Clifford S. | First Impressions
Customer did not leave a comment.Steven F. | Overall Experience
Facility was always clean and the staff was always helpful and courteous. I would recommend this facility for safety and cleanliness.Helen V. | Overall Experience
Very helpful and pleasant people to deal with. Thx Tara and crew once again!SHAWN JON M. | Overall Experience
Good an clean place an excellent staffHugo P. | First Impressions
Customer did not leave a comment.Peter B. | Overall Experience
Customer did not leave a comment.Daniel O. | First Impressions
Customer did not leave a comment.Jason M. | First Impressions
Customer did not leave a comment.Jennifer F. | First Impressions
Staff is amazingHoward S. | Overall Experience
Excellent if we need a storage we will return to u-haul.Michael H. | Overall Experience
All good experiences.Soumitra D. | Overall Experience
Everything is good except the staff member I dealt with in the morning clearly was overwhelmed and confused and didn't know what she was doing...was so late getting started cause of her.Kim W. | First Impressions
Tara has helped me on many occasions and has been exceptional, as well as all the staff. One of the cleanest,professional and well run facilities I've been to. As for my last visit, the young woman who helped me build the bike rack I purchased; her assistance was outstanding. I don't know her name, but she has brown hair and a 1 year old son. She was excellent. Thank you for always providing a great service experience. Frank BlaskoFrank B. | Overall Experience
Girl who we dealt with counter excellent and very accomodatingron t. | First Impressions
Customer did not leave a comment.Renee G. | Overall Experience
Jessica was very helpful!Ben A. | First Impressions
Jessica is excellent to work with from the first phone conversation I had in reserving my unit and all through the process. I recently had a billing issue and she quickly resolve the issue. She is personable, and professional and a pleasure to work with. I plan to have my long term storage there for a few years and working with someone like Jessica and knowing she is there to support me is comforting to know I am in good hands.Mark B. | Overall Experience
Customer did not leave a comment.PAUL RICHARD H. | First Impressions
Customer did not leave a comment.Amy R. | First Impressions
Customer did not leave a comment.Pamela H. | First Impressions
Customer did not leave a comment.lesley c. | First Impressions
I was not pleased with the aggressiveness with which a late rent payment was handled and feel that my privacy was violated. I was 4 days late and did pay my bill. letters had already been sent at this point to my contact showing my information for the unit and a late payment .MATT T. | Overall Experience
Really great rates, much lower than the other businesses in the area! Very clean units. The office staff are friendly and helpfulNoreen F. | First Impressions
Customer did not leave a comment.MARK W. | Overall Experience
Customer did not leave a comment.Donna J. | First Impressions
The movers that I hired through the website were phenomenal!! I will gladly recommend the to others and for myself!!Sarah C. | First Impressions
Customer did not leave a comment.Dean C. | First Impressions
Customer did not leave a comment.Sheila C. | First Impressions
Once again they come through in the clinches. Thanks so much. I am still in another one for the long term. DianaDiana S. | Overall Experience
Customer did not leave a comment.Parker C. | Overall Experience
Tara and Jessica make a wonderful team !! Both ladies are awesome to work with !! Great personalities..great manners, kind and friendly !! I will keep my unit in Bedford. Thank you so much Tara, for making things alot easier. Xoxo🤗✌💖💗🖐😊‼traci m. | First Impressions
Customer did not leave a comment.Frank B. | First Impressions
Customer did not leave a comment.JOHN J. | First Impressions
Customer did not leave a comment.Carisa K. | First Impressions
Customer did not leave a comment.Sophia L. | First Impressions
Customer did not leave a comment.Michael C. | Overall Experience
Customer did not leave a comment.Jason G. | First Impressions
Tara was a pleasure to work with. Made the experience enjoyable.Edward D. | First Impressions
Excellent service, our move was smoothnatarajan r. | First Impressions
Customer did not leave a comment.ronald c. | Overall Experience
Customer did not leave a comment.paulette S. | First Impressions
Very convenient to my house which makes it easier for me when I list. Very clean facility.Jennie P. | First Impressions
You guys went above and beyond all around. You blow the competition away!Thomas F. | Overall Experience
Tara was helpful beyond measure making sure the contents of my unit made it onto the long distance van when I was out of state. I found everything about your facility outstanding including the location, ease of use and customer service!!Kathleen B. | Overall Experience
Tara was very professional and helpful. She took the time to understand my needs and presented me with several options. This type of customer service is what all companies should strive for. I will definitely recommend U-haul.mike l. | First Impressions
Customer did not leave a comment.BRIAN M. | Overall Experience
The UHaul Manchester Airport in Bedford NH is a terrific storage facility. It is secure, well lit, and they have a great mix of indoor climate controlled and indoor or outdoor vehicle storage. Tara, the manager, is terrific. She is courteous, professional and efficient. We had some specific requirements for a unit and she went out of her way to make sure our unit was exactly what we needed.Mark M. | Overall Experience
Customer did not leave a comment.ed w. | First Impressions
Customer did not leave a comment.Claudette B. | First Impressions
Customer did not leave a comment.Kerry C. | First Impressions
Customer did not leave a comment.Kenneth S. | First Impressions
Customer did not leave a comment.Ronald T. | Overall Experience
Customer did not leave a comment.Karen T. | First Impressions
Ashley and Jessica were fantastic, which was a breath of fresh air after the negative experience we had at UHaul in Methuen, Massachusetts where the two employees couldn't have cared less about customer service. Ashley greeted us warmly and showed us around. Jessica changed our truck dropoff over to Bedford at our request and later, despite being very busy, cheerfully provided us with a second unit. Clearly both women take pride in their work! We will happily recommend this facility to friends and family.Kathy M. | First Impressions
Customer did not leave a comment.ronald c. | First Impressions
Tara and everyone is awesometraci m. | Overall Experience
Customer did not leave a comment.Peter S. | First Impressions
I am the customer from h___ and they all put up with me. Thank you! You need dumpster rentals! :)Diana S. | First Impressions
The staff at this UHaul facility are AMAZING. Every single interaction I had was pleasant, polite and they always went above and beyond to help me. I am actually quite surprised at how great the customer service was at uhaul. These women need a raise because they are excellent and really treat their customers with respect.Colleen D. | Overall Experience
love this place and staff is very courteous every time I call about any confusionCynthia R. | First Impressions
Customer did not leave a comment.Richard R. | Overall Experience
This is a new facility and everyone is so kind and acomodating. Security is great. We feel our things are safe there.PAMELA C. | First Impressions
Employee said there would be a lock inside of my storage unit and I would not need to purchase one. The unit did not in fact contain any lock. The retail portion of the uhaul was closed so I could not purchase a lock in their store. I had to leave to go buy one. There was also a person sitting by the entrance of the storage facility screaming profanities. They was there the entire time I was unloading the vehicle into the storage unit.Julio B. | First Impressions
Customer did not leave a comment.MARK J. | First Impressions
Tara and the staff were very accommodating and helped me out as it was my first time renting a storage unit!Erik K. | First Impressions
U-Haul can always be counted on for standard of service and care in all of the facilities!Brian D. | Online Move In
Tara was fantastic...I showed up 15 minutes before close due to my work, but you never would have known....Very helpful, knowledgeable, and above all else, ....personable...A definite asset to your company....William T. | First Impressions
Customer did not leave a comment.Kathy H. | First Impressions
I had rented a truck and got a the first month free storage. I had reserved a 10X10 storage room at the Nashua branch but when I got to the Nashua team stated that they no longer had a room. I ask them why the website stated that their was still one room available and they mention the website was incorrect. I was then forward to the Bedford site and the general manager (Malissa) was extremely help and we where able to find a room. I rate the Bedford site Excellent but for the Nashua branch I would rate as average. All I ask that if the website states that a room is available and I reserve it, then the room should be their when I get to the site.BRIAN M. | First Impressions
Customer did not leave a comment.ken b. | Overall Experience
I needed a space for stuff as I moved into small senior living apartment...the space was just what i needed...it took an afternoon to move in and about 3 months to sort through and dispose of my stuff in an orderly fashion. All is done. Thank you for being there...Philip P. | Overall Experience
Moving our belongings in was simple. We can access at any time. The building is clean and the staff were great.wess w. | First Impressions
Customer did not leave a comment.Jason R. | First Impressions
Customer did not leave a comment.Cindy G. | Overall Experience
Customer did not leave a comment.Paulette T. | Overall Experience
Customer did not leave a comment.celine d. | First Impressions
Everything went fine and the staff was friendly.Robert T. | First Impressions
Customer did not leave a comment.Sean P. | First Impressions
*need more carts There is only about 5 carts for the whole storage facility. Other wise very pleasant experience and very clean.Jeff B. | Online Move In
Jessica was vso very nice, patient and understanding .....BeeJaye P. | First Impressions
Customer did not leave a comment.Kimberly C. | First Impressions
The staff really has customer success top of mind at this location. Just an excellent experience. Moving stinks, but they made a bad day much better for me. So human there. Thanks so much!Barbara B. | First Impressions
Customer did not leave a comment.Laura G. | First Impressions
Customer did not leave a comment.Daniel R. | First Impressions
Very nice placeMAX R. | First Impressions
Very goodChristopher D. | First Impressions
Great experience. The facility had exactly what I was looking for and the price was competitive.Austin S. | First Impressions
Customer did not leave a comment.Scott G. | Overall Experience
Customer did not leave a comment.Elizabeth M. | Overall Experience
Tara was very helpful when making my decisionLaith F. | Overall Experience
Customer did not leave a comment.Kristi S. | Overall Experience
Customer did not leave a comment.William S. | Overall Experience
Outstanding customer service, clean, modern, user friendly! Tara was helpful, informative and personal. I’ve used several storage facilities in the area but this is the very best!Kathleen B. | First Impressions
I was very impressed with the Manager, Tara, and her thorough description of all the services offered by U-Haul. Tara was very friendly and very professional working with me to find the right size unit to rent. I was even more impressed by the security measures U-Haul has taken to protect our most precious possessions including the security cameras and alarmed units. Having had an experience with a previous storage facility, not U-Haul owned, where the security gate and cameras were not working when my unit was broken into, security is of the utmost importance to me. The facility was also very clean and well maintained.Josephine M. | First Impressions
Clean and well maintainedJames K. | First Impressions
Customer did not leave a comment.Michael S. | First Impressions
Customer did not leave a comment.Claus W. | Overall Experience
Customer did not leave a comment.Josue F. | First Impressions
Customer did not leave a comment.David C. | Overall Experience
Staff was extremely helpful and made my move from Florida a lot easier!Randi D. | First Impressions
Customer did not leave a comment.Chris L. | Overall Experience
Great staffMATT T. | First Impressions
Customer did not leave a comment.Prachi P. | First Impressions
Customer did not leave a comment.Marsha C. | Overall Experience
Customer did not leave a comment.Jeffrey S. | Overall Experience
Please know that our experience was nothing short of excellent for U-Haul and for both Tara & Corey. They always made both my wife and myself feel like we were important and understood all points. We will be back!Cliff C. | Overall Experience
Customer did not leave a comment.wess w. | First Impressions
Customer did not leave a comment.Claude V. | First Impressions
Customer did not leave a comment.Sergio P. | Overall Experience
Customer did not leave a comment.terri s. | Overall Experience
After a rocky start to where my vehicle was stored I was given a new location. From that point on the next 4 months were awesome. I will definitely use this U-haul location again.jennifer b. | Overall Experience
Customer did not leave a comment.Jason M. | Overall Experience
Tara was extremely helpful with answering my many questions. She went above and beyond ensuring I received a unit asap. I was expecting one to be available a few weeks from now and she called me as soon as one was made available! Hold on to employees such as her!Amanda P. | First Impressions
Customer service person (Jessica) fixed a bad situation and was extremely helpful and accommodating to our needs. Thank You.Michael C. | First Impressions
Did not like the pipes that were running through my 2 storage units restricting the full use of them.Kurt D. | First Impressions
Very good facility and wonderful people to work with. Tara is a very good sales manager.RICHARD H. | First Impressions
Customer did not leave a comment.George K. | First Impressions
Customer did not leave a comment.Matt P. | Overall Experience
Customer did not leave a comment.anne d. | First Impressions
Tara was very helpful. We were happy she discovered we had put our belongings in the wrong unit. Otherwise we may have never realized it. Anyway, Tara got everything switched over and made the moving into the correct unit painless. Thanks Tara! The Hogan’sRose H. | Overall Experience
Our 10 x 10 unit had water in it, seems to be a leak in the roof. We notified the staff and they are working to resolve the issue.Kelly H. | First Impressions
Customer did not leave a comment.GREGORY S. | First Impressions
Thanks for all your help. I'm sure we'll be back.Pamela R. | Overall Experience
Customer did not leave a comment.Brian C. | First Impressions
Customer did not leave a comment.robert t. | Overall Experience
There was an unusual snowfall the night before, but I was disappointed that the access to the security panel had not been cleared. Plus there was a line of snow in front of the storage units. I went back the next day and the area around the security panel had still not been cleared.Dennis P. | First Impressions
When I was moving out, I rented a truck and when picking up the truck I told the woman helping us that I was moving out and she totally ignored me. Like I wasn't even there.Carolyn T. | Overall Experience
My first name is spelled, Etienne. The person on duty was polite, but perhaps understaffed, i will be filling in the info for online payment. Very nice facility, love the cameras everywhere! Call me if you need more information 603-234-6668 Thank You Etienne Tardif unit RV 144Etienne t. | First Impressions
I accidentally left my unit “locked open“. It was noticed by staff, who put an additional lock on the unit to alert me the next time I went in. But my unit was completely unlocked all that time, and I didn’t realize it. No one called me. My phone number and email are on file. My alarm card was never set up properly. When I open my unit, the alarm with sound. I heard the alarm siren sounding many times while I was in the office and in the storage area, but it didn’t seem too illicit any response from anyone. The main door, which is supposed to be accessible with the security card, was completely unlocked when I moved in and when I visited yesterday. There’s not much use of a fancy security system if it’s not being used properly OR even gives the impression to customers that the facility is not secure.SHANE T. | Overall Experience
The young lady at the check in desk was awesome. I had my two young children with me, and when they began bickering about who got to hold the map to our new locker, she just made a 2nd one exactly the same as the first so they could each have one. A+.BRYAN M. | First Impressions
Well satisfiedrichard s. | First Impressions
Customer did not leave a comment.Marsha C. | First Impressions
Staff was very friendly however they did not seem to be well trained or have information to readily and confidently answer questions. Rental process took over 30 minutes to complete due to lack of staff and lack of familiarity with their job.frank f. | First Impressions
Please know Tara, you are all about the customer. I felt, from the beginning, you cared. You listened, were knowledgeable, informative and took much time explaining what would happen. I never felt rushed and felt what we wanted to do was important———-to us and you. Keep up the good work!Cliff C. | First Impressions
Provided the service I needed, where I needed and when I needed it. Arrange both my storage locker and my u-haul box for convenient unloading and storage.Warren D. | Overall Experience
Customer did not leave a comment.ED D. | Overall Experience
Customer did not leave a comment.William S. | First Impressions
At a time when things were quite stressful Tara and her crew helped to make things as smooth and stress free as possible. The storage area was spotlessly clean and excessive. I needed to rent a uhaul van and truck on two different occasions and Tara made that happen for me even though one of the rentals was at a different city. She reserved and had it ready for me. No problem checking out at the end... I would definitely use the services at this location. Very happy, thank you!!!Sandra D. | Overall Experience
Great Place great people. will rent again.Mike D. | Overall Experience
While staff was friendly overall, we were a bit disappointed in the fact that an original reservation for S. Willow St location wasn't honored, and forced us here where we needed to rent two units to get the same space as the original reservation which costs more to us on a monthly basis. Also, being given units on the second floor on the other side of the building to unload a 26' foot truck while passing unit after unit on the main floor close to the unloading bay that were also available, increased our disappointment even further.Scott H. | First Impressions
Customer did not leave a comment.bill s. | First Impressions
Although the staff was very helpful and Brian was extremely generous, getting stuck in the Freight elevator was not pleasurable.Infinite Health C. | First Impressions
Customer did not leave a comment.Laith F. | First Impressions
Customer did not leave a comment.Mike D. | First Impressions
I was told one thing and got another. I had to cancel my reservation because the staff did not explain what they were selling me at the time. When I found out I cancelledMike D. | Overall Experience
Customer did not leave a comment.Mike D. | First Impressions
Customer did not leave a comment.Richard D. | Overall Experience
Customer did not leave a comment.carol g. | First Impressions
Customer did not leave a comment.Ashwini V. | First Impressions
Staff on hand was helpful and friendly, worked together through computer system malfunctions. Facility clean and well labeled/organized.Privacy R. | First Impressions
Great place very happyRichard D. | First Impressions
Very friendly and professionalAnn Marie S. | First Impressions
The employees were friendly Very helpful And help me set up the unit I needed for my moving packageslisa m. | First Impressions
The staff was extremely helpful. The storage unit was easily accessible.diane d. | Overall Experience
Customer did not leave a comment.kevin c. | First Impressions
Manager works hard to accommodate and see that your needs are met. Thank youDIANE D. | First Impressions
Tara was extremely helpful. We had trouuble getting into our unit , some glitch in the system, and after moving all day the last thing we wanted to hear was that we needed to find another place to store our belongings. Tara made it happen though, somehow. Very appreciated!!Colby R. | First Impressions
I was so amazed about the service. from the people on the phone at the pick up, at the drop off and they storage. Everyone was friendly, helpful and our move became so easy thanks to the U-hall team. Thanks so much for everything.adam m. | First Impressions
General manager was outstanding. She was helpful, informative and politeTony L. | First Impressions
The staff were really helpful and walked us through the whole process with a friendly and professional manner. I would recommend this storage facility to family and friends.Joanna B. | First Impressions
Tara Was great . Extremely thorough and helpful!jessie j. | First Impressions
Tara was very helpful and answered all my ridiculous questions without hesitation. I’ve been recommending to everyone I know. Quick and easy, great pricing and convenient 24 hours 7 days was a must for me.Kevin P. | First Impressions
Customer did not leave a comment.Theresa S. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!