The staff at the storage facility was amazing, the woman that gave me the storage quote and drop off locations was WAY off, I am going to pay double per Month for 2 less of storage than she had quoted me. All the store and facility staff was amazing, the phone people are lying or confused.
Ereka W | First ImpressionsCustomer Reviews for U-Haul Moving & Storage at Papago Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
brent rOffice workers were so helpful and friendly.
anthony G | Overall ExperienceThor and all the other employees are friendly and very knowledgeable. Some of the best customer service I've ever experienced. I have a few closer uhauls to pick from and I always go back to this location
RICHARD OTerry an Thor where so helpful Everytime I needed something or had a problem they went above an beyond their duties to make sure that I had the best experience with both renting storage unit and the truck when I moved. Thanks again Terry an Thor you guys are the Best
alisa h | Overall ExperienceAmazing staff and super friendly
Michael I | Overall ExperienceGood and nice staff
Troy H | Overall ExperienceTerry and his staff were friendly and helpful to say the least! I felt like family more than a customer. I have already told several people about the way I was treated there, and what pleasant experience I had doing business there. Thank you! Fred Campa
alfred c | Overall ExperienceWe shall miss Terry and the gang.
GARY M | Overall ExperienceVery friendly
Eva H | First ImpressionsThe staff is incredible, exceptional, stupendous, better than good. I loved renting a space there. Just wish they could be bottled as staff for the world. We need more people like them. True servants of the people that they serve.
Mackey M | Overall ExperienceAwesome staff. Thor and terry were extremely helpful. Highly recommend. When downloading into my storage unit Thor made it a point to come over and make sure everything was going smoothly.
Albert B | First ImpressionsClean and nice facility
julie c | Online Move In💯
eddie u | First ImpressionsGreat staff and clean space
Yomar V | Overall ExperienceThe Gm Terry and Thor were both wonderful and very helpful
Paul L | Overall ExperienceStaff is amazing would rent again and refer friends and family
Amy M | Overall ExperienceMuy buena atención!
Luis A | Overall ExperienceTerry and Thor were awesome!
JOHN M | Overall ExperienceWhat a great location. Owner is friendly, funny and professional! Highly recommend
BARBARA MI rated the location 'Average' basically due to no parking at the location. It had two stalls and no turn around for vehicles. A very tight space to maneuver. The office was very tiny but it was clean and organized. I would recommend this place on the customer service aspect. Terry was very friendly and accommodating.
MANUEL MThe seats in the truck were uncomfortable when I got out of the truck. My back was killing me unbelievable.
RICHARD SVery hospitable and helpful!
JUAN ANothing everyone here is truly the best.
Nautaurius WThor is great employee.....and person. No doubt
RONALD Pthe staff is amazing! we were with them for 9 years great location, clean, always helpful and friendly! Thank you all very much
JOAN E | Overall ExperienceYou're already doing everything right. Thank you. 👍🙂
ALFRED CTerry and Thor were great. Very professional, friendly, and helpful. Thank you both. We will rent from you again, for sure.
LORI HN/A
VICTOR CVery professional and made it easy
TAD BTerry was excellent
Luis LThank you Thor for everything man. Keep being awesome.
BYRON TStaff at this location went above and beyond any of my expectations! Love them Dearly!! Their kindness and service is priceless
AKIA I | Overall ExperienceThor and Terry were exceptional staff - friendly, helpful, and professional. They always had an answer to my questions with a positive outlook. I highly recommend storing at this location.
ANDREW M | Overall ExperienceVery professional and helpful
TAD BThe staff was outstanding. Helpful, competent, friendly, and can-do attitude. Highly recommend to anyone in need of storage.
Laurence D | Overall ExperienceTerry the owner was the person that assisted me today and he was awesome. Terry made my kids and myself feel like we had know each other for years, he was so helpful in getting us going. Great location and great Customer Service. I would recommend it 💯.
SHIRLEY HMuy amables
EMILY A | Overall ExperienceSuper Rad service! MR Thor from Papago Park and Mr Ortega from 410 2nd street were great!
Deon M | First ImpressionsStaff were very helpful and very professional friendly thank you
Omar F | Overall ExperienceThor and Terry were extremely helpful in securing me a storage unit
ANDREW M | First ImpressionsFantastic staff. Very helpful and friendly. Would highly recommend!
Patricia N | Overall ExperienceThor and the other gentleman working this morning were so kind and helpful! 10/10 customer service
ISABELLA JThor , rental agent was professional , pleasant explained all aspects of the rental. When returning truck Cynthia processed return efficiently. Excellant rental experience. Highly recommend this location. It’s smaller location however service and employees exceed any other UHaul location in area. I won’t go anywhere else !
SUSAN HThe effort was of the staff was excellent at pick up and after drop off. Very professional and helpful. Process was efficient.
WILLIAM MGood service.
Alex L | Overall ExperienceVery friendly management
Kristin AAlways rent from here. Terry and Thor are amazing.
KEVIN FOn the online portion it said the unit I initially rented was big enough for a 1-2br. It was a closet. It would have only fit the bedroom set and a couple bins. I called day before move to confirm size would fit. Spoke to a kind lady. She reassured me it would. Arrived and it definitely was not big enough for a 1-2br apt. So the guys at the facility got me switched over to the appropriate size. I’m grateful for them.
tamra k | Online Move InThere were wrappers for 2 candies on the floor that I do not eat and definitely did not store in my unit. I didn't store any foods in my unit. Pretty much no other issues than that
Jonah K | Overall ExperienceManager is superb.
King W | First ImpressionsThor is an outstanding employee who goes above and beyond to make sure my rental & return is as quick and easy as possible! Will undoubtedly rent again from this location when the need arises.
Amalia GThey did not have the vehicle I reserved, however, the employees were very friendly and kind and did what they could to amend the issue. This was my first time using UHAUL and they made the process very smooth.
Koell STerry and Thor were awesome as always
James S | Overall ExperienceStaff is amazing and made the whole process easy. Thanks to Thor especially.
Darius S | Overall ExperienceStaff was friendly and always able to help. Never concerned about my property. Had one issue in which the facility had to deal with a city water line that broke and flooded some units. They did their best to contact me as I was out of town. I gave them consent to open the locker, confirm there was no damage, and at their cost, replaced the locks.... very professional how they handled all that.
Howard S | Overall ExperienceI had a great experience. Thor helped me out & was amazing & so friendly!
Shavon NTeri was very friendly and helpful. I really enjoyed the customer service! Thank you
MILEN VOwner and employees are personable and it was a great experience
Thomas E | Overall ExperienceExcellent job by Terry.
MARK TEveryone was great and very helpful throughout the process
Jamie FI worked with Terry and met another gentleman which I did not get his name, but they were so amazing to work with and so kind! Took what is a very stressful situation and just turned it around and I could not thank them enough! The cargo van was very clean and well kept.
Camry GVery clean vehicle and process was smooth, however, need to focus on maintenance program. Truck desperately needed and alignment, which made it difficult to drive and unsafe. Steering wheel was almost 45 degrees from center when going straight.
Matthew BI appreciate the business for safeguarding my valuables and diffidently the customer service!
Denise T | Overall ExperienceNo improvements needed, outstanding service.
JOEL WOur experience with UHAUL since May has been absolutely atrocious! Too many items to write down here so if you are really interested and concerned about the experiences your customers deal with, send me an email at danaandchristie@comcast.net and I'll respond in detail. Service with Terry at 4950 E McDowell was great. Dana Shern
DANA STerry and Thor go above and beyond to make sure my experience was nothing short of excellent. I will definitely come back and refer others to them.
Leilani B | Overall ExperienceGreat customer service! Thor was great to work with and representatives your company very well. Painless. Very happy overall!
DANIEL PEveryone was very friendly and helpful.
Denita CIt’s not the store but the customer service over the phone and app. The stores closed when I got there to rent out the Uhaul truck. So I did the reservation online. What should have been easy 10 mins procedure - ended being over an hour long and the rep name Kelly called my emergency contacts and just hung up on them. She called again and did the same thing. I couldn’t rent the truck because she didn’t do her job. I was so pissed and still am…
ANNA GOutstanding experience! Thor is amazingly helpful, professional and friendly. I will absolutely rent from and recommend this location in the future!!
Amalia GTerry and the gang were awesome! The facility is clean, well lit at night and very secure. I’d highly recommend U-Haul at Papago Park!
Suzanne D | Overall ExperienceEverything went very well. Check-in and check out were quick.
KENNETH BSimply the Best. I am treated like royalty everytime I am at the facility. Service is unparelled. Would never rent from anyone else
sharon m | Overall ExperienceTerry is amazing!
nikole gDefinitely great customer service from these guys👍🏼👍🏼👍🏼
Luis RThis location has great customer service!
Devon TGreat service and friendly staff!
Scott BAt was all good NO problem 😊
claire c | Overall ExperienceYou need to fix the security card reader
larry m | Overall ExperienceThe staff was nice everything went well.
Lori J | Overall ExperienceTerry and his entire staff were amazing!
Luis BEverything was explained clearly. I was driven out to my unit to see where it was located. Great customer service!
Suzanne D | First ImpressionsThor was extremely helpful and informative, it made the move in quick and easy.
Esther T | First ImpressionsVery friendly and helpful staff. Clean unit but no light or elec inside.
Rodney S | First ImpressionsGreat team, would definitely recommend 😊
Andrea T | Overall ExperienceLoved the staff at this location!! Great people!!!
KIMBERLY C | Overall ExperienceFriendly staff and convenient location
PERRY W | Overall ExperienceStaff was awesome. Facility was perfect…for eight year. Too bad prices kept increasing. I would still be there. Eldon Drue Bates
Eldon B | Overall ExperienceThe staff here is amazing!!! Always so willing to help and on top of everything. Appreciate you guys!!
KAMILLE W | Overall ExperienceRent increase was too frequent.
WOODROW G | Overall ExperienceThis is my second time contracting a storage space at this location. Terry is welcoming and efficient and remembers me from 2 years ago! I am a real estate agent and I recommend this location to all my clients and friends.
JANA V | First ImpressionsCindy was great
david jThe staff at the Papago were nothing short of amazing, friendly and extremely helpful during my rental experience with them! I could not recomend their facility more! Thank you for all that you do Uhaul Papago team!
Adetoro M | Overall ExperienceExcellent staff and facilities
briana b | First ImpressionsThe two guys was really nice and friendly THANK YOU H-Haul so much
kelyl h | First ImpressionsThe people here are WONDERFUL!
BRITNEY O | Overall ExperienceThor and Terry have been and are amazing. Always happy, kind and helpful. I cannot say enough good things about my experience with the crew at this location.
Addison L | Overall ExperienceThor was very professional, friendly, and explained everything in regard to the truck etc. it was a clean truck, and I returned same way! I appreciated when you used a service and the staff goes above and beyond doing their job, because they care. I will recommend this location! And also the location at 24th st and McDowell Rd, very nice staff, Anna was so professional I had to let her know immediately that she is great at was she does, her Costumer service is excellent and fast! Thank you!
Susanna CThe general manager I believe is whom helped me out and I greatly appreciate his kindness. He was so nice throughout the process and I had such a good experience!
KAMILLE W | First ImpressionsThe guy who I spoke with at the front desk was amazing !!!!!!
Kaloni DTerry and Thor are awesome You are luck to have them.
Kevin FYeah just emptied my locker and there was two inches of dirt all on everything that's b******* I've got to do a lot of f****** s*** to get my stuff clean my rods and reels all got to be taken in it's going to cost me a lot of money that's b*******
Daniel S | Overall ExperienceThe manager Teri was extremely professional the assistant his name is Store. He helped me from the day. I put my things in storage until the day I got my things out. They were extremely nice and knowledgeable. Thank you for all that you do.
Nicole D | Overall ExperienceWe need more workers like Thor and Terry . But over all I will is was on of the best storage facilities. Thank you U-Haul
christopher t | Overall ExperienceI canceled all the services
Paulette F | Overall ExperienceSome of my belongings were wet. There was a ridiculous amount of dust on everything. I found animal feces and countless dead bugs. First time ever experiencing that with a storage unit.
Jennifer N | Overall ExperienceEverything went well.
Sergio TEasy process
Margaret CIncredibly nice managers running this facility. It is neat and well-kept. Managers seem to know exactly what is going on and in control of activities. Site is quiet, with load & unload activities only - nobody is hanging out, working on cars or inside their unit. All of these details are hallmarks of good management - I would store here again and recommend this location to any relatives, friends or strangers.
Laurel M | Overall ExperienceThanks Terry and Uhahul
maya bTerry and Thor were very helpful and professional!!!
Kevin B | First ImpressionsTerry and Thor are the best! You are lucky to have them!
Kevin FOwner and staff were amazing! Great experience.
BRENT HGreat thank you!!
Tegan BGreat team and customer service at this facility. I would drive out of my way to come back to use this place.
Damion H | Overall ExperienceGreat, frendly people
Ivan T | Overall ExperienceMoving is so stressful - Terry was very helpful and accommodating, which made everything so much easier. The facility is well cared for and clean.
Laurel M | First ImpressionsStaff , manager and Thor are fabulous, they get me in and out , would not go anywhere else! Charlie forker www.autohouse.com 602-622-6873
charles lStaff are very nice and helpful. They would try and help whenever they could and are genuinely nice people that care about the facility and their customers. The manager is also very caring and helpful. I would definitely recommend this U-Haul location.
TERESA A | Overall ExperienceEveryone here is amazing!
Jenna D | Overall ExperienceSúper nice employees. Convenient location. Clean facility and equipment. I even got a free upgrade to celebrate Christmas!
libia fDude running this place was super friendly and awesome. Would definitely rent from here again.
Ian WI LOVE IT HERE! AND THE WHOLE CREW IS AWESOME. THEY ALWAYS HAVE CANDY TOO. GREAT PLACE ALWAYS HELPFUL AND FUNNY
YESENIA L | Overall ExperienceBoth of the owners helped me and were incredibly friendly! Highly recommend!!
Keaton DEverything was fine except for getting nickel and dimed with yearly increases. Just got to be too expensive.
peter g | Overall ExperienceStaff at 52 st and mcdowell awesome friendly and are like family
Felicia J | Overall ExperienceRep who assisted me was AWESOME!! Deserves a raise!!👍👍😌
Anise LThor is awesome!
Kevin M | First ImpressionsGreat service
Kenny VExcellent, well maintained location with great accessibility. However, U-Haul (in general) could stand to improve the check-in/check-out times for returning customers. Corporate ideology is stale. Become a better leader in the industry and for starters, don't treat returning customers like it's always the very first time they've ever rented a truck...
Peter DExcellent customer service by Terry. He was friendly and very professional. He explained and offered other ideas.
Monica L | First ImpressionsTerry leads by example and the team is amazing. Can't ask for a better experience!
Brad S | Overall ExperienceYour agent, Thor, was extreamly helpful. Knowledgeable, paticent, professional and very helpful. Excellent customer service. Would give him a 5 star rating.
Brandon CThor was great to work with. Everyone at this location so nice & helpful.
Douglas T | Overall ExperienceThor was very helpful. Will recommend the location.
Susan HMaybe it was a lucky day for me, I really can't think of anything that could have gone better. It was my first time occupying U-Haul, I was attended very friendly and professionally.
damaso MThe staff were very helpful and informative and explained everything
Dennis C | Overall ExperienceStorage unit wasn’t cleaned. I said reservation they said move-in, I said move-in then they said reservation. I felt like service could’ve been better.
RIANNA B | First ImpressionsMy husband and I have known Terry and Thor at this uhaul since the catastrophic fire destroyed our home in August of 2014. They have always been compassionate and supportive during the various difficulties life throws at us. We have observed this type of care given to everyone that comes through their doors. We will always appreciate what they have done for us. We have emptied our units and then come back again and again since first meeting Terry and his staff in 2014. There is no doubt that we will surely use their service again in the future. Respectfully, Rod and Sandy Greeneltch
greeneltch s | Overall ExperienceHad to move out. It has gotten to expensive.
Juan M | Overall ExperienceBest place for storing items securely and with the appropriate climate
William G | Overall ExperienceCool personal. Friendly and respectful.
linda m | First ImpressionsThor Darnell gave us exceptional service
hannah kThe manager of this store is amazing. Very friendly, knowledgeable, and great customer service. Thank you so much!
Chris DCommunication with in your office is very crucial. I returned the truck with in one hour at 11.40am and again some one else at the very office was calling me at 4.15pm that I haven't returned it.
robert kThank you!!!!!!!
hector e | Overall ExperienceAll of the staff here at this location are amazing! Terry was wonderful and made our storage and truck rental experience a breeze! Will definitely come back here for any of my storage needs!
sandra f | Overall ExperienceStaff was very helpful and very friendly
THOMAS P | First ImpressionsThe staff at pappago are Stellar and amazing!! My daughter recommend this location to me and now after years of interaction with the staff at pappago,Yes I will recommend this location!! Thank you! Very happy customer of 2+ years
PATRICIA T | Overall ExperienceTerry Brigid and Thor are nice, friendly, welcoming and helpful. Always offering me water and snacks! Felt so much like extended family, I was sorry to have to leave the storage! Move out was easy.
marian g | Overall ExperienceTerry and staff were the BEST!
Leilani B | Overall ExperienceThe owner was very kind & pleasant!!!! Would rent from this location for next move!!!!!
Lindsay CVery courteous employees that are happy to do their job. Thank you for the great experience!
Angel BThor was thorough and professional in each step of the process. Family friendly environment. Excellent experience. 5-stars.
THOR D | First ImpressionsTerry and the rest of the staff were always helpful, informative and friendly. A complete pleasure to deal with them
Steven S | Overall ExperienceThis owner is professional compassionate and very knowledgeable. The staff is friendly, very helpful, supportive and a fresh breath of air. Storage is convenient accessible and cool. Definitely gonna be my spot every time I need a storage unit!
leanna e | First ImpressionsVery pleasant staff!
shirley b | Overall ExperienceI was ok customer service was awesome from the main office and 2 employees but I left a comment already
STEPHANIE S | First ImpressionsAn experience above and beyond any expectation! Thank you!
amanda a | Overall ExperienceEverything was excellent - I will definitely use this site again, when needed, and will recommend to friends!
CHRISTIANA S | Overall ExperienceStorage GM was very accommodating easy to work with and a pleasure to Know. Our Charity had up to 17 storage units on both sides of the border and I can honestly say the one in Phoenix was the best location to store our product lines. Would recommend location to anyone needing a facility there. Thank you
carl k | Overall ExperienceDwarnell was very friendly and helpful he make our experience very fun and fast thank you!!! :)
cenydia s | Overall ExperienceTherry and Thor manager r the best storage place ever
kevin d | Overall ExperienceTerry was so kind, patient and helpful! Great experience!
MIKAYLA B | First ImpressionsGreat service !!
Pamela S | Overall ExperienceThe Staff members, specifically, Thor and Terry A., were amazing. They were very kind, caring and helpful. I am grateful for them and everything they did for me. Sincerely with Great Respect, Anna Irbinskas
anna i | Overall ExperienceWell accommodating, understanding, and friendly staff. Highly recommend! ❤️
RUTH F | Overall ExperienceStaff very helpful and friendly, went out of their way to help when I was in a rough spot. Thank you!
daniel m | Overall ExperienceThe employees were Incredible Thor was very knowledgeable and Explain everything to me answered all my questions Him and the Manager when over and beyond my expectations by help me and allowing me Change the drop off location for the u-haul truck that I had rented in Las Vegas To be able to drop off at there location instead of the previous location that was in the contract since I rented a storage unit at thier location and my drop off location for the uhaul truck was at another location a few miles up the road but I was exhausted and hurting really bad and was dreading having to take it to another place but the made it happen for me and handle everything for me with making the Necessary calls to get the location's chanted in the systems. Over all this has been one if the best experience I have ever had with Uhal
KERRI M | First ImpressionsThe Staff went above and beyond at all times I was their . super friendly . It was a great experience . Thank You George Patrick
George P | Overall ExperienceI order five medium boxes but never received them
RAY K | First ImpressionsI would recommend u-Haul at this location to anyone it's clean and the time is very good and Terry is also an awesome person thank you for letting me rent at U-Haul
cynthia t | Overall ExperienceFriendly with top notch service !
DAN C | Overall ExperienceThor was very helpful.
gerardo p | Overall ExperienceIf you want good customer service they go beyond to accommodate you very understanding they take care of everyone this is the best you are please I think in the entire America I will tell everyone to go there
wadsworth m | Overall ExperienceVery helpful staff! A+
Pamela S | First ImpressionsEasy check in . Was shown around by Thor he was very resourceful. Check in check out was self explanatory. Will only be using facilities temporarily but still loved the experience
TALIA C | First ImpressionsThor was very helpful in getting my reservation pulled up, finding the correct size unit, and making sure it was swept out before we put anything in it! Very accommodating when asking about storage for my vehicle and had a “back up plan” if everything didn’t fit in my original unit! Highly recommend to anyone in need of a uhaul or storage unit!
courtney g | First ImpressionsThe Terry Apolinaris and staff are outstanding! Making a tough move as painless as possible, the staff knew exactly what I needed to get what I needed done, alleviating a lot of the stress! Thank you so very much!!!!!!! 💕 Sincerely, Ronica Lee Gonzales ❣️
ronica g | First ImpressionsTerry, Thor and the rest of the staff were great. They helped my son with his move-in and especially went out of their way when he recently moved out. Thank you so much for your great customer service and help!
Virginia T | Overall ExperienceVery professional, good upbeat personality. Would recommend he should be moving on up. Thor has so much to offer. Great 👍
tracey l | First ImpressionsThor is very professional and well informed in providing all the accurate and helpful information. Thanks for great staff.
gerardo p | First ImpressionsYour staff are great and always friendly and hepft
DEBRA S | First ImpressionsCustomer service at this location goes above and beyond all expectations. If there is a need for storage in the future I will definitely come back to this location!!
Sandy G | Overall ExperienceGreat job The on-site team was outstanding Was helpful in loading my UBox Loaded the whole box Very good service Thank you
Diane R | Overall ExperienceAfter dealing with a few other locations. This one is A+. Love the customer service, the friendly service!
tanabah e | First ImpressionsThor was very helpful and knowledgeable 👍
Raymond A | First ImpressionsThe manager Terry is great at his job, he is very friendly and and has great customer service skills.
Alan M | First ImpressionsThor who is one of the store managers is a GREAT asset to your company. He is EXTREMELY helpful, friendly and shows courtesy to every customer. He should be commented for his service. Be thankful for him...because in today's world his type if customer service is rare.
Michael W | Overall ExperienceExcellent staff! Air conditioned units are clean and highly secure.. definitely recommend to anyone looking for a locker.. only down side is no elevator, so if you have big stuff go for a first floor unit, it’s worth the extra.
Brian L | Overall ExperienceThe staff was knowledgeable and friendly.
Paula W | Overall ExperienceThor, Brigid & Terry at 50th and McDowell PHX were friggin AWESOME. No hyperbole. I've never seen more friendly, accommodating, upbeat and thoughtful staff. Anywhere. Let alone a storage facility. Give those people a plaque. It's not really a nice area around there but that facility was very clean and always felt safe, largely do to the confidence and approachability of the staff. In case you haven't noticed, I was very impressed with this location. 100% worth every penny.
Eric E | Overall Experiencethe people who run this place are great! it made my experience there worthwhile knowing they watched over my stuff during hard times. thanks fam 🤟🏼✌🏼
Lafayette A | Overall ExperienceFriendly & helpful staff!
TIBOR S | Overall ExperienceThe lady and gentleman that were there on 9/30 around 4pm were amazing. The women had the last name Yale but I forget the gentlemen’s name. Super friendly and accommodating, best uhaul experience I’ve ever had.
Danielle C | First ImpressionsStaff was awesome. Top service & lobe the family friendly atmosphere 👌
Sidney T | First ImpressionsTerry and his staff ARE. SUPER. !! They communicate smartly, have just what I need, and all things work and are very clean ! It is SOO nice to do business with them all--Chuck
Chuck p | Overall ExperienceBrigid was phenomenal and very generous, professional and she helped me out when I needed that. She went way up and beyond. You all have the greatest person working for you! She's at 50th and McDowell in Az GREAT JOB BRIGID keep up the excellent work!!!
lisa d | Overall ExperienceI wish I remembered their names but the two gentlemen that helped me were awesome! I would definitely recommend this place to friends and family. Great experience.
JOSSLYN K | Overall ExperienceThe staff was extremely friendly and very helpful. They had a great energy and I highly recommend them.
Damion H | First ImpressionsEverything was fine, except for all of my belongings covered in dirt and full of spiders.
STEPHANIE R | Overall ExperienceThis U-Haul storage facility is the Epidemie of customer service. The entire staff is always friendly and courteous and accommodating. The leaned over backwards if there was ever anything I needed to get resolved. THANK YOU!
Gary W | Overall ExperienceAll the employees were very helpful and nice as can be
richard b | Overall ExperienceExcellent and very friendly service
amber f | First ImpressionsTerry & Thor were most helpful. Thank you!
hector e | First ImpressionsTerry and Bridget are the best in the business! By a mile! Won't go anywhere else in the Phoenix area. Highly recommend. Unbelievable customer service. Above and beyond at every turn.
michael s | Overall ExperienceBridgit was wonderful and helped me out!! Thank you
Tracy T | First ImpressionsGreat staff prices are quite high
Matt B | First ImpressionsThe staff at Papago Park are very friendly and helpful. I highly recommend this location.
JEROME S | Overall ExperienceFriendly helpful staff. Recommend this location
Mike P | Overall ExperienceI've known Thor, the (Assistant?) Manager, for years; he is a genuine good guy and professional to the last. The facility appears well-maintained. I would recommend this storage facility in a heartbeat.
Christopher B | First Impressionsthe staff there is awsome ...they actually cared..thanks you guys ...god bless.......bobby
bobby h | Overall ExperienceSatisfied.
Ian D | Overall ExperienceStored my things at this U-Haul location for 20 years. lI felt confortable storaging my belongings at this location. The staff has always been great.
WENDY F | Overall ExperienceThis has got to be the best U-Haul storage facility around. Best in class and professionalism, grounds are immaculate and the storage units are just as clean. This is by far the nicest storage facility around and the keener clearly takes pride in running a nice looking and professional business. Looking forward to working with this facility in the future for my growing business needs!
Gavin P | First ImpressionsThey are amazing at this location. Very nice and helpful.
Mark L | Overall ExperienceTerry and Brigid were terrific. Helpful from the second we arrived and did all they could to make our experience as easy and stress free as it they could. Right down to water and chocolates during our move. I won’t go anywhere else in the Phoenix/Tempe area. I would give a 6 star review if they had that option. Top notch!
michael s | First ImpressionsGreat staff and great facility.
Tom H | Overall ExperienceThe staff were nice, their office place was neatly clean and storage was very clean & convenient
virginia y | First ImpressionsThe Papago location was perfect for our situation. Terry, Thor, and Bridgette were wonderful. Professional and helpful with a twist of humor, lol. Great job guys! We appreciate it!
William R | First ImpressionsThis team is the best who could ever be!!!
Benjamin T | Overall ExperienceAbsolutely incredible staff at this specific location. I’ll never go anywhere else.
Karen W | Overall ExperienceGreat staff and crew at this location. Thanks!
Jeff H | Overall ExperienceSome say storage is just storage but these people have never rented a Uhaul space with Terry and his crew, if they have they would know that storage can only be acceptable when paired with such Customer Service as provided at Uhaul Papago Park!!! Thank you for the years of storage space and more so of the great experience!
joseph d | Overall ExperienceThe best customer service! I highly recommend.
Timothy R | First ImpressionsTerry and staff are amazing! They are always so friendly and helpful!!
Sara R | Overall ExperienceLove all the beautiful people there very helpful and kind and caring yes I would recommend people .
irene m | First ImpressionsThe staff always went above and beyond any and all my expectations and meet all my storage needs. Would refer anyone to this facility. Thanks for a pleasant experience.
Kelly D | Overall ExperienceThe 50th St. and East McDowell Rd facility and staff are excellent. Greatly appreciated!
ELDON D | Overall ExperienceThe employees were very friendly and very helpful I would recommend this storage unit to my friends and family because on how my stuff was safe and secure I had no problem getting in and out I very satisfied with the company and employees.
Rafael O | Overall ExperienceGreat staff
Esther G | First ImpressionsTerry and his staff were friendly, approachable, knowledgeable, and quite helpful. I could not have asked for a better experience. Thank you very much.
Thomas A | First ImpressionsThe staff and the manager were amazing and understanding answered all my questions I would definitely recommend people there .
Jessica L | Overall ExperienceIncredibly helpful and accommodating staff!
Courtney H | First Impressionsvery friendly people and they treat you like family.
JOSEPH W | Overall ExperienceLove love love the whole staff. The ALWAYS go above and beyond.
vicky m | First ImpressionsThe staff at this location is ABSOLUTELY AMAZING! My only complaint is that all of my stuff was full of rat droppings and some of my photos had been chewed on.
Danelle G | Overall ExperienceThe gentlemen went out of his way to help me
richard b | First ImpressionsThe staff was always helpful and friendly I consider them true friends and WOULD be happy to continue to work with them for many further needs
David M | Overall ExperienceIt would be better if staff answered the phones when customers call. When a person informs them of family tragedy do not brush a persons hardship off. Make sure they do biweekly checks for rats.mice and rodents. Staff be kind and friendly not look down on people or be condensing when issues arise.
SHAIHEEM S | Overall ExperienceThe staff at this location are excellent persons, they are very friendly and helpful, I totally consider them my friends. Excellent service. Thank you so much.
sylvia d | Overall ExperienceThe hold experience was everything I was searching for.
Kathrine W | Overall ExperienceThor was very courteous and friendly
Gerardo P | First ImpressionsThe outdoor unit was not water resistant and a bunch of water/rain got into the unit and damaged some of our items.
christine j | Overall ExperienceStaff is friendly, helpful and professional! Highly recommend to anyone looking for short or long term facility. LOCATION, LOCATION, LOCATION - this is the key to this facility. Close to major freeway yet minutes to major intersections and best neighborhoods - this is not a sleazy or middle-of-nowhere location. SAFETY, SAFETY, SAFETY - great security system, guard gates and staff. Best storage facility in metro-Phoenix.
jana v | Overall ExperienceThor was so amazing and helpful. I was having such a horrible day and could not find anything to rent, he went above and beyond to show me kindness and to get me a storage unit. I would recommend this place to anyone, his amazing customer service should not go un-noticed. I will be forever grateful for him and the staff!! 100/10!!
Daviana R | First ImpressionsStaff was great, very helpful
JAMES J | Overall ExperienceThe staff at this U-Haul is the best. I'm happy that I no longer need a storage unit, but I must say I'll miss the team. They always treated us excellent.
leanna d | Overall ExperienceThe storage facility was always prestine and the staff are extremely helpful, friendly and courteous! I would definitely rent from this facility again!!
Kerri L | Overall ExperienceTerry, Thor and Bridgid do an EXCELLENT job! The facility iis always clean, well lit and the security cameras work. Additionally, they are all very nice people. I always enjoyed speaking with them when I called to pay my bill. I would use their facility again and I have raved about them to friends.
Jane N | Overall ExperienceAll Staff members were friendly and very helpful! Moving is the most stressful thing in life for me personally. The staff and owner had such a positive and welcoming attitude, help make my life easier.
alicia l | Overall ExperienceThe facility was clean and well-lit. The staff were so friendly and helpful. I would happily use this facility again.
Chris G | Overall ExperienceTerry and Bridget were extremely accommodating and friendly. I would highly recommend the Papago Facility to anyone looking for storage.
gershom g | First ImpressionsThe staff was so helpful yesterday! The reservation we made was for a 2nd floor unit and unfortunately with the way the reservation system is set up, our first choice was no longer available and the associate made sure we still were able to move into a unit and gave us a discount for the trouble. I am happy we chose this location to store our belongings. Everyone is very helpful and nice!
Rae S | First ImpressionsGreat service and facilities !!!!!!
Yolanda G | Overall ExperienceStaffs are friendly and really helpful. I always enjoy visiting this Store.
JOSEPH W | First ImpressionsNice place, great staff !
TIBOR S | First ImpressionsBoth Terry and the woman who helped me later my move in day (I’m sorry I forgot her name) were fantastic.
SANDRA J | First ImpressionsSiemore muy amable el personal
Anahi G | Overall ExperienceVery friendly and excellent security storage. Thank you!
WILLIAM P | Overall ExperienceEverything was excellent except for when I needed to get a hold of someone, I never could. Need more customers service representative
CAROL S | Overall ExperienceThe team at Papago park is sooo warm and friendly. Great people and great service!
Denise F | Overall ExperienceHated to go moved to far away
Manuelreen J | Overall ExperienceThor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!
Grenee M | First ImpressionsThe staff at U-haul @ Papago Park goes above & beyond with customer service. The facility is second to none. I highly recommend. Debra
Debra T | Overall ExperienceThe staff at U-Haul Moving & Storage At Papago Park were superb! I walked in and was greeted with a friendly warm welcoming from all three staff members in the room. Prior to coming in, Bridget called to confirm, gave me the office hours, and briefly went over what needed to be done when I arrived. The whole process was FAST and seemless!!! The facility was immaculate and they practiced social distancing as well as wearing face coverings. Briget was also the one who walked me to my storage and went over entry, storgage access hours, securely locking my unit, inspecting my unit with me, and how to move out. They all were a pleasure to work with and I'm glad I rented from this location opposed to closer to ASU!!!
Kerri L | First ImpressionsStaff really helpful and appreciate the ease of access to my unit
teirra v | Overall ExperienceGreat customer service here. Everyone I talked to was friendly and informative.
Sarah O | First ImpressionsEasy-peasy. The way I like things to go.
Michael J | Online Move InBrigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!
Venus E | First ImpressionsThe staff were exceptional.
corey p | First ImpressionsThe people were always friendly and helpful whenever I had to stop by the facility.
CHRISTOPHER T | Overall ExperienceI have felt like i was treated like family by Terry, Bridgit, and Thor. Of the several storage companies that i have used over the past 40 years, i feel that this facility and the people running it to be the best experience that i have had with any in the business. I will gladly refer them. And when i needed a truck and trailer last year they were there to help on that as well. Many thanks to Papago U-HAUL.
Robert A | Overall ExperienceWould prefer 24 hr Access to get in only because I’m a night owl, but everything and service was great.
james h | Overall ExperienceTerry is friendly, helpful, and very professional. He is a real bonus to your company.
Mark S | Overall ExperienceStaff is exceptional, goes out of their way to make sure all is fantastic!
James H | Overall ExperienceStaff were friendly and helpful!
Jack S | Overall ExperienceThe staff is super friendly and very helpful!!
MIke M | Overall ExperienceEveryone went above and beyond to help us! We are a non-profit that helps military families. I reached out to U-Haul requesting self-storage for two months. I hoped to get a good deal on the unit. I was amazed when I learned they were offering it to us complimentary for the first month. That was completely unexpected! I have personally used the U-Haul services before, this experience makes me proud to have supported U-Haul and determined to anytime the need arises in the future.
Christina W | First ImpressionsThe guys there are always friendly, professional, knowledgeable. It’s a pleasure to meet with them.
BRENT L | First ImpressionsTerry, bridgett and the rest of his team are the best! Super friendly and helpful. Out of any u-haul I’ve rented from this is by far the best. Customer service is above and beyond excellent and they made me feel very welcomed and part of the u haul family. Definitely a 10 out of 10 and will be recommending to anyone needing their services!
Maiko J | Overall ExperienceNo
Walter C | First ImpressionsThe employee that helped me, Thor, was amazingly helpful and very friendly. He went above and beyond to help us with all of our needs. Moving and finding storage is stressful, but Thor made it much easier! He was great!!
KELLI V | First ImpressionsExcelente servicio. El Gerente y su asistente estan siempre dispuestos a ayudar.
sylvia d | First ImpressionsBoth of the people who helped me were more than helpful and friendly .
kirk h | First ImpressionsThor, is a great employee he went out of his way to help me. I wasn't sure of the storage I needed. After, telling him what I required he was able to get me the unit that fit my needs.
Quentess S | First ImpressionsAlways treated like i was family. They keep the facility in tip-top shape.
Robert A | First ImpressionsHonestly have used 5 different storage places the past 6-7 years in the valley and this was by far the best experience. Staff is extremely friendly and helpful. Recommend to anyone looking for storage in the area and would come back.
Colton B | Overall ExperienceGreat people, and great to do business with! I will miss not being there.
Geoffrey M | Overall ExperienceTerry and his team at 4950 E McDowell Rd are always a pleasure to work with. Smart professional and friendly.
ELDON D | First ImpressionsThese guys went ‘over the top’ to service me ! They were ‘proactive active’ and really met my needs. You won’t be disappointed when using this location !
Chuck p | First ImpressionsVery friendly staff
Rebecca H | Overall ExperienceThe staff and customer service at this storage unit is incredible. I inherited this unit from someone else, and it wasn't close to my house. However, I kept it because of the staff. They are irreplaceable and I know I wouldn't be able to find another place that would compare.
LACENIA E | Overall ExperienceThe customer service agent was very courteous and helpful. The computer was acting up and she stayed the course, got me checked in and explained and showed me where my unit was.
ronald r | First ImpressionsThey’re the best!!!!
Valerie G | First ImpressionsSome of the best customer service I've ever had. Also willing to go above and beyond.
Kevyn P | Overall ExperienceGreat staff....very accommodating and pleasant to work with.
James H | First ImpressionsManager terry and staff are AWESOME!!
Maiko J | First ImpressionsThe office staff so wonderful, Bridgette, Thor,Terry..amazing
ROSEBELLE R | First ImpressionsGreat experience Thor always being super helpful and great guy
MAURICIO S | Overall ExperienceTerry is so great and helpful. Really cares about his location and the customers. Made my short rental experience really good. Would recommend to anyone to rent here above others.
Sharon " | Overall ExperienceThe Facility was maintained and accessible every time I needed to go in. Staff was very friendly and helpful - always smiling and welcoming. I would definitely rent here again!
Amanda H | Overall ExperienceThor helped me and he was amazing, friendly, aware of the human side and helpful even though he was the only one working at the time great experience.
MAURICIO S | First ImpressionsThe staff is wonderful, very helpful !
Debra T | First ImpressionsVery friendly, easy to work with.
Jarrod C | First ImpressionsTerry and Brigid were so welcoming and friendly. They helped to reduce what was a stressful move. They were both very hospitable and kind. We recommend this storage facility highly.
Denise F | First ImpressionsTerry is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Diane G | Overall ExperienceThe staff here are unbelievably helpful and friendly! 11/10 would recommend!
DAMERON F | Overall ExperienceThe front lady was super super great with customer service,love her vibe,very helpful and patient
Blanca G | First ImpressionsThe staff was friendly, helpful, just great people all around!
Alicia M | Overall ExperienceI've had a storage room at the Papago Park facility for several years, and have had in-person and telephonic contact with both Terry and Thor. They have been unfailingly helpful, professional, and committed to providing outstanding support. I was there yesterday working with Thor and opening up a new storage room in the "climate-controlled wing" and exploring other options. A positive experience, and I was very appreciative and pleased with Thor's suggestions. I spoke with Terry today, and he was equally constructive and cooperative. My hat's off to them both, and they get my highest and strongest endorsement.
JEFFREY R | First ImpressionsGreat group of people at this location. If I need storage in the future, this will be my go-to place.
christopher b | Overall ExperienceThe staff at U-Haul Went above and beyond to make sure that all my expectations and needs were met .they were very friendly and courteous and acted more like friends then somebody that did business with you. definitely recommend!
ken m | Overall ExperienceThor was amazing. I was in a time crunch and he did everything he could to accommodate me. Excellent customer service...... EXTREMELY SATISFIED!
laura s | First ImpressionsThe resident Mngr. has always came off as always habing to control every aspect each time O bisit the facillity. He was real bad in the past, and doesnt seem to have vhangedich,from what I'm deeing anyways.
Robert H | First ImpressionsGreat service, management very accommodating when issues arise, very serviceable great experience.
ALBERTO A | Overall ExperienceThe staff were more like friends than employes.Very friendly and just good people all around.Really gonna miss them.
dennis s | Overall ExperienceAmazing staff!!! They make you feel at home, and they’re always helpful in anything I need.
irving g | First ImpressionsExcellent customer service
Dorcas N | Online Move InThe staff are great. Special thanks to Thor and Brigid for the warm welcoming and fast reliable help ! Love you guys ! And also Terry a wonderful and cheerful attitude!
selene n | Overall ExperienceThe staff was very helpful, friendly, and a joy to work with! Storage facility is in a convenient location and kept in great shape with excellent security. Prices for the units were competitive. I recommend this storage facility to anyone!
Colin C | Overall ExperienceNot only was this a great place to store my belongings, the staff was over the top amazing. Super fun, friendly and personable. Thanks for taking such good care of me! :-)
Marilyn W | Overall ExperienceAll the staff was so friendly and went out of there way to help. I was totaly amazed is rare nowdays to get treated so well. Will be recommended by us!! Thank you so much for a pleasant experience!
Bradley W | Overall ExperienceThe staff was phenomenal. Super friendly and great to work with
steven w | Overall ExperienceFriendly and helpful staff. Always welcoming when I was around and available if I needed anything. Would highly recommend and I would come back in the future with any of my storage needs
Rebecca R | Overall ExperienceI loved working with Terry and his team. He was friendly and efficient.
Roland F | Overall ExperienceThe staff was extremely friendly... definitely the best experience I've had thus far working with Uhaul.
Byron B | Overall ExperienceI have had a unit for 16 years and cannot speak highly enough about Terry and Troy. They are ALWAYS so friendly and helpful. As a business owner myself, I can truly share with you that they are an asset to any organization!
ARI S | Overall ExperienceThe crew there is awesome friendly and professional! I would definitely use or recommend them again. I hope I don’t have to use them again because of the neighborhood but I still would highly recommend them!
MARCUS S | Overall ExperienceGreat experience and friendly management.
Robert D | Overall ExperienceFriendly staff. Clean. Secure. Easy access.
lisa t | Overall ExperienceGreat staff there
james p | First ImpressionsMoving is never "fun" however, the staff at Uhaul was so helpful and I greatly appreciate that. Now I can breathe easy... thank you!
Byron B | First ImpressionsVery friendly staff. Reservation was quick and easy. Storage unit clean. Convenient access. Can't ask for more. Thank you!
lisa t | First ImpressionsI didn't have any issues other than the prices are on the expensive side. If Uhaul itself gave out deals or discounts every once in a while they might appeal to a broader range of people.
chanel d | Overall ExperienceThor is the best!
Mike K | First ImpressionsBest Customer Service! All the staff is amazing and very helpful. I highly recommend this Uhaul storage location to everyone!
cynthia d | First ImpressionsThe staff kept a good eye on everything, provided tools and other help, and were friendly at all times
Michael C | Overall ExperienceWe love the staff here. We're will genuinely miss them.
HEATHER A | Overall ExperienceThe staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.
Leslie G | First ImpressionsMy representative Thor was awesome. I recommend U-Haul to everyone He went above and beyond and took very good care of me.
trevia s | Overall ExperienceThe staff was amazing, friendly and so helpful! I would definitely recommend this facility! Thank you!
STEFANIE E | Overall ExperienceWith this being my first time renting a unit, I had tons of questions and concerns. Terry and Bridgett were professional, knowledgeable and gave superior customer service! I am very much pleased.
kelly d | First ImpressionsThe two gentleman that helped me were hilarious, very knowledgeable and made the whole experience a lot of fun!!
Marilyn W | First ImpressionsTerry, Thor and the rest of the staff at the Uhaul on 50th St and McDowell in Phoenix are wonderful, helpful and always pleasant!
KATIE D | Overall ExperienceA friendly & helpful staff, convenient location, & good selection of storage units and vehicles.
JEFFREY S | Overall ExperienceThor is the best representation of Customer Service today! He was so very nice & professional but then he went way above & beyond & helped me unload my truck into a storage unit! Who does that?! Th
Jody W | First ImpressionsGreat staff and extremely helpful!!!
Nicolasa G | Overall ExperienceNo comment
bill d | Overall ExperienceNever had any problem with them! Very excellent!! Been there 2 years! Sad to leave but oh well best of journey🌹
gracelia g | Overall ExperienceThe staff at this location is absolutely fantastic and were so friendly, helpful and welcoming every single time I stopped at my storage unit. Facility is clean, well lit and climate controlled.
Kimberly S | Overall ExperienceThor was very helpful, and polite. Service is a rare treat he was just that. a BIG thank you to him.
richard g | First ImpressionsThor was generous and welcoming from the moment I walked in the door. I was treated like a customer should be. He is an awesome individual.
trevia s | First ImpressionsTerry and his crew were top notch! Thanks guys for the help! I’ll miss being a member there!
cade w | Overall ExperienceThis facility is very clean, well organized and the office attendant very friendly and knowledgeable.
Michelle A | First ImpressionsThor and Terry truly went above and beyond to help us! I will recommend them to anyone!
Leah K | First ImpressionsThe staff was amazing!!
Piedad P | Overall ExperienceIt’s was very expensive
Copeland E | Overall ExperienceI've come back to this location every time
Helen L | Overall ExperienceThey are always so friendly
dylen d | First ImpressionsVery friendly, humble and kind staff
francine d | First ImpressionsGreat quality of people, very proffessional,curtious , an helpful. Thankyou , Terry, Thor, Brigid . you guys are awesome!!
majhor b | Overall ExperienceThe man and woman at the McDowell Road and 50th st. front desk were superb. Give them a raise!
Mike K | Overall ExperienceWas over charged and he was too busy to hear me
Fidelis O | First ImpressionsHave had storage here 2 times before nice people and keep coming back.
Helen L | First ImpressionsOutstanding attitudes among staff! Great sense of personal concern, competency & caring.
TONYA N | Overall ExperienceEveryone was very nice and extremely helpful. Thank you so much!
Kailyn H | First Impressionsamazing staff
KATHERINE A | Overall ExperienceWonderful place, allowed me to store my sofa for as long as needed. They let me prepay in advanced to be sure that I had enough time. I was able to pull everything out early and get a refund as well
dillon t | Overall ExperienceN/a
Samantha R | Overall ExperienceThis place is above and beyond expectations. Everybody and I mean everybody is fantastic and I will use them again and again and again. And I love their candy everybody was excellent!!!!!
sabrina m | Overall ExperienceI/we've been utilizing this U-Haul Storage facility since the early 2000's. Can't say enough GOOD about The Manager and the immediate staff! Has been a TOTAL Pleasure & EXCELLENT experience!! AAA+++
DAVID W | Overall ExperienceThis Uhaul has the best staff! Terry and crew are awesome! In the few months I had storage here, I felt like I was part of the family. I'd rent from here again in a heartbeat. Service is A+.
cheryl k | Overall ExperienceWe enjoyed our time with you excellent personal service, thank you for every way in which you helped make this move a very pleasant one. Kathleen and Debra
kathleen t | Overall ExperienceThor is the man!
Gregory K | First ImpressionsExcellent service
Gositha H | Overall ExperienceThis team takes absolute pride in what they do and it shows. Clean facility, helpful and friendly staff and an overall great experience surely made “moving” so much easier. Thank you!
Stephanie A | Overall ExperienceThank you
Nicole M | Overall Experiencethe experience I always have when doing buisness with this uhaul company an thier crew is over the top, beyond words that excell over outstanding also amazing.Thankyou Thor,Terry,An brigid your #1
majhor b | First ImpressionsVery nice people here. They were very accommodating!
Tabetha P | First ImpressionsThe staff was really friendly, make everything easy for myself Thank you sooo much guys Nice job
magdalena v | Overall ExperienceVery professional and friendly
mike t | Overall ExperienceThe staff was so welcoming, helpful, and caring. The best U-Haul I have ever used!
Lynn D | Overall ExperiencePerfect experience! Was in total shock to receive customer service to this level. Terry, Thor, and Brigid all serviced me without hesitation! Keep up the good work, will definitely be going back!!
James H | Overall ExperienceFriendly.
victor g | First ImpressionsReally appreciate how nice and professional they were. Made our experience very pleasant. Thank you.
Angel C | Overall ExperienceI loved the staff very friendly
KRISTIN M | Overall ExperienceThis was the most exceptional service ever! Terry gave me the best experience in the world. I was in shock with the cleanliness of the site and how smooth the process went. A delicious experience!
James H | ReservationYou all are like family, I would not get the good service u haul staff anywhere. Im very satisfied and any concerns you all always handle immediately. Thank you.
FAY H | ReservationCurteous and prompt.
Gina S | ReservationGreat service
Tyler B | ReservationBest experience I've had with a storage/moving place - even helped me move some stuff into my unit!
Adam F | ReservationThe staff was super friendly and helpful. Thank you to the employee who went out of his way to deliver my ubox and helped me unload. It made me feel welcomed after moving across the country from MI.
Dana D | Overall ExperienceFriendly staff. Would rent from again.
Billie H | ReservationExcellent Storage Facility! The Staff top notch providing extremely professional and helpful service! We highly recommend this facility and staff!
LORINDA E | Overall ExperienceThe staff at this location is fabulous! So friendly and extremely helpful. Could not ask for a better crew!
Lezli E | Overall ExperienceThir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT set
ANGEL J | ReservationI absolutely love the group here! They are fantastic and always so helpful. I will miss having the excuse to drop by and see them. Kudos to all of them.
adina m | Overall ExperienceThe staff was very friendly and very helpful!
Leslie Y | Overall ExperienceTerri and his staff are fantastic!! I would recommend this location all my family and friends in the area. Thanks Terri for taking good care of my belongings! ;-)
LESLIE F | Overall ExperienceSuper team that goes above and beyond in every single way. Very accommodating and helpful.
matthew p | Overall ExperienceEveryone at U-Haul Moving & Storage at 50th St & McDowell were very friendly. However, Thor went above and beyond my expectations to help me with a personal jam I got into - Thanks again Thor.
MICHAEL J | Overall ExperienceI recommend this location to everyone I meet. The staff is excellent and thinks of everything for the customer. Terry and the gang are the BEST!
HOLLY H | Overall ExperienceJust rented a space.
Lynn D | ReservationVery professional staff!
MARK J | Overall ExperienceAlways a dependable place to do business.
Tommy M | Overall Experiencei couldn't have been happier. The staff was friendly and helpful. THe units were clean and convenient. thank you!
lindy s | Overall ExperienceThe gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!
Rachael B | ReservationExcellent customer service. They went the extra mile and made sure we were able to have a storage unit that was big enough to store all of our stuff.
Loren W | Overall Experiencethank you!
gina l | Overall ExperienceStaff there is great. Always helpful and a pleasure to deal with.
Suzanne U | Overall ExperienceVery helpful what a great group.. always positive and willing to do what it takes to get the job done.!
melinda m | Overall ExperienceVery helpful what a great group.. always positive and willing to do what it takes to get the job done.!
melinda m | Overall Experiencegreat staff! greta attitudes and customer service
travis a | Overall ExperienceGreat staff - Thor and crew always made me feel welcome!
Matt L | Overall ExperienceThere
Luis R | Overall ExperienceWhat a great location. Terry and Thor are great. They run a cheerful, friendly, professional, and family friendly location. Beat storage experience of my life. Would and have raved about it.
aaron k | Overall Experience