Recommendation would be only on the following, DO NOT FAIL TO CHECK THE FUEL LEVEL AND MILEAGE AGAINST THE CONTRACT. My contract was marked half full tank when it only had less than 3/8s of a tank. The contract had recorded 125750.3 starting mileage. The actual mileage was 125760.4. These "mistakes" cost me a $10.90 overcharge. Additionally, the onboard dolly had a broken seal so they wanted to charge me a dolly rental fee, I had my own dolly and did not use theirs. Another $7.00 overcharge. After i complained and showed before and after photos of fuel and odometer, they refunded me $15.00. I will verify everything if i rent from them again.James C.
Customer Reviews for U-Haul Moving & Storage at Southside
Oklahoma City, OK 73119
(@ I-44 and 29th St)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience at this location was above and beyond my expectations. I had a blown fuse in my truck that kept trailer lights from working. The uhaul rep replaced the fuse for me and got me on my way. You don't get customer service like that much anymore.Nathan H.
Customer did not leave a comment.JOSEPH W.
Customer did not leave a comment.Sam T.
Horrible customer service. Will use another truck service next time.TANNER W.
Customer did not leave a comment.Tracy M.
Nothing at this location. Very clean facility, adequately stocked supplies for equipment use. Staff was extremely friendly courteous and attached the trailer to our vehicle. My rating is an over all excellent!!James H.
Customer did not leave a comment.Chang Z.
Customer did not leave a comment.Maple Z.
I feel that using a tow dolly for less than a 24hr period for the cost of $89.00 is a bit excessive.FRANKLIN F.
Nothing great set of people operating the location wouldn't ask for any better.DELANO M.
This is the second time we have rented a trailer from Uhaul and the tire blew while my employee was driving. You have endangered by employee and my company will not use Uhaul again. This is unacceptableCrandell T.
Customer did not leave a comment.JOSE M.
The old man running the place was EXTREMELY RUDE AND VERY UNPROFESSIONAL!!!Shirika B.
Customer did not leave a comment.RENE M.
Good serviceJUAN F.
Customer did not leave a comment.Raphael W.
Very helpful older gentleman got me safely going on my trip.JAMES S.
Customer did not leave a comment.Patricia M.
Customer did not leave a comment.Thomas L.
Customer did not leave a comment.Steve L.
I am so pleased with my entire experience, wish I could give more ***stars*** This move was sudden and totally unexpected. Less than a week to be back to OKC after almost 3 yrs in illinois! Everything that could go wrong in a 13hr drive with a 87 lb dog, went WRONG!! I was exhausted stressed and running late. When I contacted them to let them know I was working fast as possible to unload and get it in , they nicely interrupted my explanation and gave me a 24hr extension with no late fee then told me I had free storage for a month since I was coming from out of state I could not believe after all my worrying that I could not only could just stop and rest awhile before unloadin but I would have a much more convenient and safe place to store my things while I figured out my next step in relocating. And the friendly people and service proved a constant the entire 3 months that I rented the unit... Absolutely top notch service All around!!Valorie B. | Overall Experience
Customer did not leave a comment.GREGORY W.
Customer did not leave a comment.Wyatt N.
Nothing I've used you for years and service has always been awesome above and beyond.ANGELICA R.
Customer did not leave a comment.Bryant M.
Customer did not leave a comment.john L.
They did clear snow/ice out of the equipment after being asked which is appreciated.KONRAD B.
This was no fault of the company branch in Oklahoma City, but the lights on that particular trailer liked to flicker whenever bumps were hit. You would never know by just hooking up the lights to check them. Maybe take things out for a short drive to make sure everything is working might be something to consider.Daniel David H.
why am i receiving an email with a receipt to something i never have rentedDavid H.
Bob was accommodating when we needed it.Aziz K.
Customer did not leave a comment.BRENDA C.
Horrible unsafe weather and was still charged to return after the storm passed! How do you expect me to drive that truck in ice while it's pouring more ice/snow?? Shouldn't be charged double triple even for a couple hours to keep everyone safe and prevent a truck wreck or hurting myself/my children/someone elseArlene R.
Customer did not leave a comment.Ailey W.
Jasmine was very helpful, kind and accomodating with our trailer rental. Bob was very nice and helpful when we returned the trailer. Would rent from this location again.CHARLES O.
Customer did not leave a comment.Jason D.
Customer did not leave a comment.John B.
The truck had squeaky brakes, but was overall a good fit for our needs.Viviana T.
Customer did not leave a comment.Eugene W.
I returned the tow dolly to the kings inn uhaul in Elk City Ok then several days later I get charged and sent another receipt from these jack wagons. I have the receipt from when I turned it in here in town. Refund my money immediately and I will not ever do business with Uhaul again.Richie P.
Customer did not leave a comment.Josh H.
Customer did not leave a comment.Khanh V.
Absolutely the best rental experience I've ever had.OWEN S.
Customer did not leave a comment.CHRISTOPHER P.
Corporate sent my reservation to the wrong location. Glad BOB had the knowledge to help me.David S.
Customer did not leave a comment.ADAM C.
Customer did not leave a comment.Amy W.
Nothing. Best service all the time. I rented from this location multiple times and would recommend it.cassandra G.
Customer did not leave a comment.Joseph W.
Bob is amazing! He's so down to earth and friendly. I'll definitely be going back when I move again. Thanks Bob for all your help!Sarah S.
Customer did not leave a comment.Albert C.
Customer did not leave a comment.Oshandra H.
Customer did not leave a comment.JOHN W.
Everything was good, am glad you helped me with your service, thank youJoseph G.
Customer did not leave a comment.Ricketa C. | Overall Experience
Outstanding, truck and equipment was ready as scheduled for pick up. Referral to Hire a Helper for help loading worked perfect!!!EMMET R.
Excellent customer service!...the truck was very clean inside, Thank you!Terry W.
Great service no need to improve. Bob is great guy.Delano M.
Customer did not leave a comment.Letonia S. | Overall Experience
Good, friendly customer service can't be beat.WILLIAM B.
Customer did not leave a comment.WARREN B.
Customer did not leave a comment.okwa o. | Overall Experience
Customer did not leave a comment.Gregory M.
this location is the best!!!!!! Bob is professional, knowledge, always smiling, courteous, helpful and makes sure the driver of the vehicle rented has knowledge about the vehicle. He checks the mirrors before they drive off and makes sure they can see. I dropped the truck off and a young lady helped me, sorry i didn't get her name. she was just as friendly, knowledgeable and helpful. GREAT LOCATION TO RENT A UHAUL!!!!! Thank you very much.lucy R.
Customer did not leave a comment.Son V.
Bob is outstanding.Freddy H.
Customer did not leave a comment.PATRICK A.
Customer did not leave a comment.AARON C.
Customer did not leave a comment.VERLA T.
Great customer serviceJean W.
Customer did not leave a comment.AARON C.
Customer did not leave a comment.James B.
The girl was very nice and friendlynancy i. | First Impressions
Customer did not leave a comment.Joe J.
Overall experience was excellent.Joe J.
I was alone in the store while the agent went to check the truck. The older man came in and did not acknowledge me (good morning, hello). It was awkward/ rude. The young female was fantastic! Nice, polite and respectful.Margaret C.
The truck was miss firing or it felt like the transmission didn't want to shift at times. Time to get a new truck for sure because that "gental ride van" really wasn't all that gental.Anthony M.
Bob is super helpful and even gave us tips to save on our next trip since we a repeat customers! We will definitely be back and will always appreciate Bob and his customer service!SARA E.
Bob n his staff are great.Shirley B.
Great service thank you....gilbert D.
Truck had a lot of red mud. Not a huge deal. Just dirty. New Chevrolet, well maintained. Drove great.Larry D.
I wouldn't ever use anywhere else but this location. They always give me excellent service every time. Not only do I rent U-Hauls I always have a storage there never had one problemCindy J.
Everything is great the way it is. The customer guy that we dealt with which was Bob was very polite and already knew what we needed.KIM T.
Customer did not leave a comment.PHILLIP S.
Customer did not leave a comment.Tammy A.
Customer did not leave a comment.Jay A.
Customer did not leave a comment.PERRY B.
Customer did not leave a comment.terry R.
Clerk was extremely helpful. Very concienceJerry C.
Keep up the great smile. Great experience with Bob and the other ladies name, I forgot, I apologize. They were very helpful and patient, with customers.Tommy M.
Bob Crahan is one of the very best people at U-Haul! He's perfect! Also, UV3593A did a great job too. It was our travelling companion for six days and 1735 miles. It had our back the whole trip.EDWARD WARREN S.
Customer did not leave a comment.JERRY O.
Jazmine was fantastic!Noah R.
Customer did not leave a comment.Laura C.
Intermittent lights are a pain, but she traded trailers, so it worked out. It would have been nice to have been able to return trailer to your Mustang outlet, which seems to need the unit, WITHOUT an outrageous penalty! degDANNY G.
Customer did not leave a comment.Robert A.
Great customer service, vehicles very clean, but prices are to high thats why i give it 4 starts.juan R.
I arrived at the location and they informed me my trailer wasnt available so they sent me to a different location. Would have been nice if someone called me to tell me i would have to go to a new location before i arrived. Other than that it was ightStephen H.
No problems. Had the equipment I needed to get the job done.Dana B.
Customer did not leave a comment.wendell s. | Overall Experience
I would rent here again without a doubt.ANTHONY P.
Customer did not leave a comment.Brent F.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.Luis P.
We will only use this Uhaul location! Bob is the best!Joetta G. | First Impressions
Bob is a rock star! He provides amazing customer service, ethics and is helpful in so many ways!Joetta G.
Customer did not leave a comment.latisha s. | Overall Experience
Customer did not leave a comment.Mark S. | First Impressions
Great customer service!!Qasim A. | Overall Experience
Thank youdonnie e. | First Impressions
Customer did not leave a comment.linda k. | Overall Experience
Customer did not leave a comment.Cynthia D. | Overall Experience
I have been to many storage units over the years and this is by far the very bestEDWARD E. S. | Overall Experience
everything was excellentdonna d. | First Impressions
all around excellent serviceShirley o. | Overall Experience
Very friendly and helpful. Got it all done fast, and it's convenient. Less stress is always best!Garry B. | First Impressions
Bob was very helpfulFrankie B. | First Impressions
Ty for all your help and your staff were pleasant and helpful I would highly recommend this facility God bless thank you Shelly MerwinSHELLY M. | Overall Experience
They couldn't be anymore helpful. Great experience!!!john b. | First Impressions
The staff at this location was wonderful I will definitely return to your location 😘😘🤔🤔🤔💯💯💯💯💯vernessa c. | Overall Experience
Outstanding service personnel I couldn’t have had a better experience.Thomas C. | First Impressions
Very helpfuljohnny b. | Overall Experience
The staff was friendly, the manager Bob most helpful and thoughtful. The place was clean and welll lit. When I ran out of supplies (tape etc) they were all availale in the office.susan e. | Overall Experience
This branch was more than helpful with any need we had, they did go above and beyond any storage company I have previously rented from.Christopher K. | Overall Experience
kind, courteous service - exceeded expectations - awesome customer serviceKaren P. | Reservation
Your staff was amazingvernessa c. | Overall Experience
Great staffROSEMARY R. | Overall Experience
I have moved every year for 3 years and have used uhaul for everything and loved it. This was the worst experience. Lady made me lift and move my own trailer and was very rude and demanding.Kaci C. | Overall Experience
Great place !!!! Bob is excellent!!!!GREGORY G. | Overall Experience
Very nice peopleElla R. | Overall Experience
Bob and crew were probably one of the nicest U hauls facilities and people did I've dealt with in a long time. Thanks to Bob and crew Should I need one in the future I wouldn't hesitate to. CBCYNTHIA DENISE B. | Overall Experience
Okjesse a. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!