Customer Reviews for U-Haul Moving & Storage at Sparkman Dr

1,641 reviews

1903 Sparkman Dr NW   Huntsville, AL 35816
(ON THE CORNER OF JORDAN AND SPARKMAN ACROSS FROM WOODY ANDERSON FORD)

(256) 830-6464

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(256) 830-6464

1903 Sparkman Dr NW
Huntsville, AL 35816
(ON THE CORNER OF JORDAN AND SPARKMAN ACROSS FROM WOODY ANDERSON FORD)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Megan was very friendly and helpful. A real sweetheart!

Charles T. 
Rating:
2.0

I've been to this location before and had a good experience. But this time when I walked in the office was empty, I called the phone number at the desk and the agent was upstairs and came down. He then seemed to serve me well but as I discovered once I reached my destination the trailer I had did not match the trailer listed in my rental contract. The receiving agent was very helpful in sorting it out. I was fortunate nothing happened otherwise I was traveling with a stolen trailer.

Kurt M. 
Rating:
2.0

Staff lacked sufficient training and experience.

Jeff R.  |  Overall Experience 
Rating:
2.0

Staff did not properly explain when the equipment was due back, and the associated costs of a late return. The equipment was only used for 6 hours, yet I was charged for two days.

Jefferson R. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY C. 
Rating:
2.0

Samantha is is best manager you will ever find. Chad is juvenile, loud, rude to customers and self centered. He has no idea how to handle public relations, he’s a hick.

Jeffrey A.  |  Overall Experience 
Rating:
5.0

The manager was friendly, and so competent! Definitely an excellent experience.

Mattie M. 
Rating:
5.0

The manager did an outstanding job with my check in. She was very courteous and explained everything to me thoroughly.

sidney S. 
Rating:
3.0

If the pickup and drop off location end up changing from the one the customer selected, maybe send a text or email saying that.

Sandra G. 
Rating:
4.0

The staff was awesome, friendly and efficient. There location how ever need more space. I had to park the u-haul truck in the roadway when I returned it for lack of space. I did not feel like this was safe. It was partially my fault because I was there a bit early before they opened. I believe procedures need to be revised so that returning vehicles can be pulled in the gate and safely out of the roadway.

JEFF Q. 
Rating:
3.0

Customer did not leave a comment.

Frederick W. 
Rating:
2.0

The employee needs a raise. She very helpful. The site is too small for returns.

Andre E. 
Rating:
5.0

Customer did not leave a comment.

Ben E. 
Rating:
5.0

Extremely nice. Fast easy service

Jackie H. 
Rating:
3.0

Customer did not leave a comment.

Markcus J. 
Rating:
5.0

Great customer service, very friendly. Well rent from them again

Claudette P. 
Rating:
1.0

Rude customer service. Condescending to me. She should consider another line of work

Marc C. 
Rating:
5.0

Ladies at the front desk are very professional and kind. They deserve a promotion for sure!!

Bradley J. 
Rating:
5.0

all went well

THOMAS S. 
Rating:
1.0

Over Charged me over the price for a late return when I handed them the keys that's not after hours or a late return

Santez H. 
Rating:
3.0

Communicate with the customers I'm inside waiting on him for a receipt he's outside cleaning the truck out

Carolyn D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia E. 
Rating:
5.0

Sammy is the best!

Corissa W.  |  First Impressions 
Rating:
1.0

I was charged an extra 35$ for cleaning fee.. called to check to see why I was charged extra, they told me I left a Lysol spray in the back. I asked for proof and no one showed me proof. I don't understand why the man didn't let me know that I left my spray. He literally told me everything was fine. That's one sneaky way to put money in their pocket. Pretty annoying.

ANTENEH N. 
Rating:
5.0

Customer did not leave a comment.

Joey H. 
Rating:
5.0

We originally made a reservation a week in advance to pick up a 15' truck from the location at 11101 US Hwy 231, Meridianville, AL. When we arrived the ladies informed us that they did not have a 15' truck because it had not been returned yet. The only thing they could offer us was either a 10' truck (too small) or a 26' truck (too big). No one had called us previously to let us know even though when we walked in and gave our name, one of the ladies said 'oh, that's the truck not here, right?' to the other lady. So they knew ahead of time. And we were on a tight schedule to load up, get to a closing on a home and then unload. I had to go out to my car and call the 800 U-Haul number myself to find a 15' truck at a different location. The ladies at the desk did not seem to be concerned at all about how inconvenienced we were. The gentleman at the 1903 Sparkman Drive location was great. He got the truck ready for us very fast. Very big difference between the two locations.

Gena S. 
Rating:
5.0

Customer did not leave a comment.

LENORA P. 
Rating:
5.0

Customer did not leave a comment.

Sadie A. 
Rating:
5.0

The people at this location are great to work with!

KEN E. 
Rating:
5.0

Sammy does a great job running this location. Keep up the good work!

Paul M. 
Rating:
5.0

Every thing was great customer service

JOYCE W. 
Rating:
4.0

The lot to get trailers out of is really tight squeeze. With a long truck and the long tongue on the trailer makes it difficult to get out.

Steven K. 
Rating:
3.0

Management is already aware of the small issue. Thanks

Coronda R.  |  First Impressions 
Rating:
3.0

Just make sure the the door to unit opens easily. There is a slightly bent area on the clasp making it hard to open and for the lock to go on. Management was notified.

Coronda R. 
Rating:
5.0

Customer did not leave a comment.

Akiba C. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE B.  |  First Impressions 
Rating:
1.0

The whole process was so frustrating.

Jeffrey R. 
Rating:
5.0

Add a usb plug to charge cell phone; if one existed, I didn't find it. Maybe spray some freebreeze to freshen the smell; nothing too strong though because it could trigger allergies.

CATHY F. 
Rating:
2.0

I reserved two trailers at one location in Huntsville AL on Tuesday 2/22/22. I have confirmation text messages from the store confirming my two rentals. But yet when I went to pick up the trailers they had moved my pick up location across town and they also canceled one of the trailers. Without a call to me or anything. Good thing the second trailer was not rented when I arrived at the second location. Rest assure I will not recommend U-Haul to anyone unless you can make it right.

ANTHONY G. 
Rating:
3.0

Customer did not leave a comment.

Vurnice J. 
Rating:
5.0

Samantha was a huge help, and so incredibly kind.

Ronald R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

Beverly M.  |  First Impressions 
Rating:
5.0

I really had an awesome experience with u haul. I really miss Rob, but Samantha does a great job solving my concerns and needs.

NAOSHA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

Best location in Huntsville!

MATTHEW T. 
Rating:
5.0

Customer did not leave a comment.

Joyce M.  |  Overall Experience 
Rating:
5.0

Not a thing great service will used again.

MARIA G. 
Rating:
5.0

The truck did have a light on concerning the tire pressure or something like that. Both of the female attendants were perfect and professional. They deserve a raise!

WOODROW V. 
Rating:
5.0

The truck uses a lot of gas

FELICIA R. 
Rating:
5.0

Nothing everything was good

RHONDA J. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE B. 
Rating:
5.0

Customer did not leave a comment.

ERIC C C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANGLIER B.  |  Overall Experience 
Rating:
4.0

Parking and access are almost non-existent. It's almost impossible to turn in from the highway w/large trucks, especially w/car hauler in tow.

dale K. 
Rating:
5.0

Sammy is the best!

MATTHEW T. 
Rating:
5.0

Terry was excellent

Sean D. 
Rating:
5.0

Customer did not leave a comment.

KURT LEE M. 
Rating:
5.0

My only suggestion would be to have the rental truck loaded and ready to go when the customer arrives for pick up.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

CHERRY C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOMMY G. 
Rating:
5.0

NA

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Tracy K.  |  First Impressions 
Rating:
5.0

Truck was clean and the rate was affordable. Great experience.

BRYAN D. 
Rating:
5.0

Customer did not leave a comment.

LOGAN H. 
Rating:
5.0

I really loved the lady that helped me get the truck she was very sweet and helpful she needs a raise best customer service I have had by her and the gentlemen that pulled the truck around for me

MARIE L. 
Rating:
5.0

Customer did not leave a comment.

GARRETT U. 
Rating:
2.0

This was the closest location it would allow me to choose. But I passed at least 3 others on the way to drop off. This location allowed a after hours drop off but basically had zero space. Hardly had enough room to get my car out of the street and definitely couldn't back the trailer in. Had to push it about 20ft, partly up hill, by hand.

JOEL S. 
Rating:
3.0

Service was great. Vehicle was well taken care of. What got me was the amount I had to pay for gas. UÑREAL. EXPECT IT!! I purchased a gorgeous bed frame from a a lady about an hour and a half away from where.I live and by the time I got it back to my house the bed frame cost me about $250 on top of the price of the bed frame. That's just ridiculous

GEORGE M. 
Rating:
5.0

Tell you more when move stuff in. Only negative I seen is hard to get trailer in

Christopher C.  |  First Impressions 
Rating:
4.0

More parking

George W. 
Rating:
1.0

Trailer was not properly secured by uhaul representative during pick up. Trailer lifted from back of hitch when loading contents on trailer. Trailer slide forward and hit my 2019 Lexus GX460 and put a dent in rear of vehicle. Informed uhaul rep when trailer was returned and asked her to check her picture because it will show that the hitch was not properly secured. Uhaul rep should know how to properly secure the trailer if it is the policy of uhaul that it get done. Completely unacceptable.

RAFAEL S. 
Rating:
5.0

no comments.

PERCY B. 
Rating:
2.0

I have to pay you a late charge if payment I late. You should pay me on a prorated basis for days paid for and not used at the close out of account.

Edward M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE F. 
Rating:
3.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Everything went well for me. The young lady there was terrific and giving me directions. And helping me get all set up with my drivers license. I'm not real familiar with taking pictures with my phone.

DANIEL B. 
Rating:
3.0

Customer did not leave a comment.

KRISTINE N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALYCE R. 
Rating:
5.0

excellent location, great service, always my pleasure renting from you.

EMIL J. 
Rating:
5.0

Customer Service was Outstanding ❤❤❤

LENORD F. 
Rating:
4.0

Customer did not leave a comment.

Regina R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
4.0

Storage had a leak. Damaged some belongings

DAVID S.  |  Overall Experience 
Rating:
5.0

Samantha Powers is the absolute best!

DAVID S. 
Rating:
2.0

Review the final invoice for correctness and check the system for notes from other agents. We were overcharged and didn't realize it until we got this request for a review.

TROY R. 
Rating:
5.0

I was supposed to be placed in a 10 x 20 and this facility doesn't have any bigger than a 10 x 10. Still have a trailer full to store somewhere!!!

Floyd M.  |  First Impressions 
Rating:
3.0

The location is too congested to return large trucks. The staff was amazing though.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

STACYE B. 
Rating:
3.0

Overall the vehicle has seen better days. Can smell smoke inside the cab when picked up and exterior is pretty scratched and dented. Why you feel the need to charge to use the dolly is absurd even at 15 bucks. Especially if it's in the way of fully packing it. It just seems like a nickle and dime sceme and it's very shameful.

GEOFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
3.0

Super nice employees, they where very helpful. The location needs a different exit & entrance very dangerous pulling in and out of traffic.

JASON J. 
Rating:
5.0

Customer did not leave a comment.

COBY M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYLER H. 
Rating:
1.0

The customer service is horrible. The staff is very rude and inpatient. They don't like for you to ask questions.

SAVANNAH E. 
Rating:
5.0

Customer did not leave a comment.

Russell P. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
4.0

The young ladies were nice and accommodating for me. They took the time to review what they actually had before telling me anything. I was greatly appreciated.

Angela N.  |  First Impressions 
Rating:
5.0

Good services, but costs to rent spaces are too high.

Handel F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wesley B. 
Rating:
5.0

Customer did not leave a comment.

JEFF M.  |  Overall Experience 
Rating:
5.0

The manager was very friendly and very helpful

HOLLY N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan H. 
Rating:
5.0

Customer did not leave a comment.

Alan H. 
Rating:
1.0

I would echo the sentiments of Joseph W. I had the same issue I picked up the truck with 1/4 a gallon of gas which already was poor service glad I didn't have to travel far. Then when I returned it I was told it was short and there would be a $17 charge. I said just charge it. Then upon consideration I returned to fill it up and was told there was an ADDITIONAL $30 charge meaning $47 if I didn't add gas. Either the employee didn't understand the policies or failed to communicate that with me. Because had I not returned I would have been charged $30 I knew nothing about. Finally I return the vehicle didn't check the miles which was my fault at this point it had taken nearly an hour to return a vehicle and said hill me. On the invoice they said I drove 34 miles. Not a chance. Also no parking they told me to leave my car in adjacent shopping center parking lot I'm sure other businesses are thrilled by the parking overflow. Also the truck was on its last leg. So to summarize I had a truck on its last leg, no parking and at best a questionable bill and an employee who didn't understand policies. Go to Uhaul on Putman much better

JOHN S. 
Rating:
1.0

The parking lot situation was the worse I've ever seen. Not staffed well. Too many people waiting and only one person working. Young man did he best he could to help everyone but it was a big delay because he had so much to do by himself.

ALTON B. 
Rating:
5.0

Customer did not leave a comment.

MICHAELHEINRICH S. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Staff was friendly and informative. Quick and easy access for storage.

Alexander A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

ERIC C C.  |  First Impressions 
Rating:
1.0

The gas mileage was incorrect and I was charged for gas that was never in the car! When i picked up the van the gas was exactly at 7/8! After returning it with the correct amount of gas i was then informed I would have to pay because the gas was not where it was when I picked up the vehicle! I informed the representative that it was at 7/8 and he responded that his boss said no it was between 7/8 and the full line! I said no it was not because if it was I would've filled it back up to that point i dont have any reason to lie about that! What he said next is what really pissed me off and i took offense to! He said well did you take a picture when you got in the car? Otherwise there's nothing we're going to do about it! I replied why should i have to take a picture if im trusting you guys to do your job right not try to rip me off! He then said i sent you a text telling you to take a picture of the gas! I said can you show me the text which of course he couldn't provide a text! The he said well we sent you the contract as well to your email! I then replied can you tell me where in the agreement does it say i need to take a picture of the gas hand before I leave which he also couldn't show me meanwhile on the phone with his boss the whole time that would never speak to me directly as an unsatisfied customer he just kept telling him to tell me it was at 7/8 over and over again and when he couldn't show me where he actually said take a picture of the gas hand he just basically said either you can go put gas in the van or we're gonna charge you period! I dont have a issue with the representative at all because he was just doing what his unprofessional boss told him to do which resulted in me spending 10$ for gas that was never in the van! I can surely say i will never use you guys again or recommend you to anybody after that experience! I definitely felt like as a customer not only did I not matter but stealing money from me wasn't a issue either!

JOSEPH W. 
Rating:
3.0

The customer should be given a picture of the gas when you pick up the truck and not when you return it. I was charged for gasoline for the truck I returned because I parked on a incline and I told him the gauge went down when I parked the truck

VIRDELL L. 
Rating:
5.0

Robert was excellent in his customer service and also the young man not sure of his name when we pulled up with our truck he was also very nice and polite I would definitely recommend this place

CLARISSA B. 
Rating:
1.0

Service was terrible

ODETTA P. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK N. 
Rating:
5.0

Customer did not leave a comment.

JEFF M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexander D. 
Rating:
5.0

Customer did not leave a comment.

Racheal W. 
Rating:
5.0

Customer did not leave a comment.

Dana D. 
Rating:
1.0

Uhaul as a franchise is garbage and your misleading pricing along with nickel and diming customers out of money is a dubious business practice at best. That said, the uhaul truck was pretty hot fire and the representative was cool. Good guy, too bad he works for uhaul tho lmao.

JOHN M. 
Rating:
5.0

The red haired lady upfront was incredibly helpful and fun to talk to! Thanks for all your help

Taylor R. 
Rating:
5.0

Customer did not leave a comment.

TREVOR S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adryann B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
1.0

They couldn't find my info after giving them my name & number & he argued me down saying I don't have anything here under my name & I literally begged him to just let me give him the contract number & after about 15 mins of this he finally finds my online move in storage. I've canceled it obviously bc anybody with that much Idiocracy shouldn't be over any of my belongings nor my card info to charge it monthly.

MaRanda B.  |  Online Move In 
Rating:
5.0

If I ever need to store anything in the area again this location will be my first and only choice. The staff has always been friendly and helpful.

LAQUON U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donell R.  |  First Impressions 
Rating:
5.0

Very nice and helpful staff

ALICIA M.  |  First Impressions 
Rating:
5.0

Davenport accommodated my every need thanks man

Cornelius M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERWIN K.  |  Overall Experience 
Rating:
5.0

The guy that runs it is the best he really is the best 😜

JAMES M.  |  Overall Experience 
Rating:
5.0

The manager there was very nice and helpful. Thank you

Cathy H.  |  Overall Experience 
Rating:
5.0

Very good service. Much appreciated. Thank you.

Charles L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSH P.  |  First Impressions 
Rating:
5.0

Always friendly and helpful!

CYNTHIA W.  |  Overall Experience 
Rating:
5.0

Very very helpful and with concern Thanks Rob

KATRINIA P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KASONYA H.  |  Overall Experience 
Rating:
5.0

I give them 100 % they were nice to talk to help me out very well ..thank you

JAMES B.  |  First Impressions 
Rating:
5.0

Very helpful and accommodating!! Thanks!!

Kathy M.  |  First Impressions 
Rating:
5.0

We had an excellent experience using the storage facilities at Sparkman Drive. The owners were helpful and courteous. We appreciate their services.

Stacey D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAREN S.  |  Overall Experience 
Rating:
5.0

It great place put you things

PATRICIA S.  |  First Impressions 
Rating:
5.0

Staff was very helpful and professional. They even contacted me to let me know I did not properly lock my storage unit and I went over and they showed me how to lock it securely. I consider this first rate customer service and they want the customers property safe and secure. Brenda D.

BRENDA D.  |  Overall Experience 
Rating:
5.0

Rental of storage unit was quick and easy. Rob was so helpful and the facility is well kept and safe. My husband and I appreciate how helpful he was as we were getting our items unloaded from the rental truck as the weather was turning very cold and icy.

Stacey D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TELEAH R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leroy C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STETSON K.  |  Overall Experience 
Rating:
5.0

I'm proud to say the customer service was everything to me and only the system was down he made a way to still rent the uhaul because I had to get all my stuff out this apartment that day I was bout in tears but God knew what I was going through and he sent me to the right place at the right time thanks for everything

LATOYA B.  |  First Impressions 
Rating:
5.0

Theae units are too high priced, 76$ dollars for a unit the size if my closet is kinda ridiculous, i only purchased it because my WEALTHY friend has a unit there and it would be easy to transfer things from hers to mine, NIT MY FIRST CHOICE, AT ALL!!

Latissa M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ERWIN K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALANA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERESA R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VERSHANDA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IAN W.  |  Overall Experience 
Rating:
5.0

Very Professional. Amicable staff/ manager on duty.

Stephanie W.  |  Online Move In 
Rating:
5.0

Thankyou so much for making this a good experience for my family, and I!

LANE M.  |  First Impressions 
Rating:
5.0

Ron is a pleasure to work with. He is knowledgeable, helpful, professional, and knows how to treat his customers well, especially in the taxing times of moving and storing personal items. I will definitely choose to do business with him again when the need arises. Thank you Ron and to your staff as well.

Roger S.  |  Overall Experience 
Rating:
5.0

Rob and Carolyn Davenport was such a great help to me. I really appreciated their kind and helpful manor it meant more to me than they would ever know God bless them both. 🙏Again I say thank you ever so much❤☺

AVALES A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gwen t.  |  Overall Experience 
Rating:
2.0

Not knowledgeable on inventory. I needed rent a truck; they said all were rented! When I was crossing the street I saw a Uhaul pickup truck parked on the side of the building, I went back and asked about it and they said Oh I forgot about that and I rented it! Would have lost business if I wasn’t aware and persistent!

ALONZO B.  |  First Impressions 
Rating:
5.0

Rob Davenport was most helpful and knowledgeable. He helped me through everything and made the process a breeze in a very difficult situation . You don’t get service like that in Alabama from ANYBODY . He went above and beyond. Be proud you have this guy working here .

JOHN M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinton M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katori W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert W.  |  Overall Experience 
Rating:
4.0

the manager was great! He really helped us save money by coordinating with another location to allow us to drop off the truck at his location without charging us an additional fee for changing drop-off locations.

Christina M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert A.  |  First Impressions 
Rating:
5.0

Sparkman Uhaul and storage was the best thes far. Mr. Rob goes beyond to make sure all my needs was met. I felt my personal belongings was safe there as long as he was there. Everytime I went to get a Uhaul its like he knew just what we needed. He made the move for my family stress free. I'm grateful I had the opportunity to meet him and was able to work with him. THANKS FOR EVERYTHING

TAMEKA C.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful.

KIT G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRANDY C.  |  First Impressions 
Rating:
3.0

Very friendly and Helpful representatives, Clean property but lots of spiders in my belongings, and trailers blocking unit at times.

TAMIKA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roderick D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

CHASITY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATT K.  |  First Impressions 
Rating:
5.0

Brittney was very patient and helpful. Explaining what’s available and telling us about the free month for college students leaving because of the virus.

SAMANTHA J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JEAN G.  |  Overall Experience 
Rating:
5.0

Carolyn and Ron Davenport are the nicest people that I have ever met and I would recommend the Sparkman Dr Uhaul storage to anyone they are the best in my opinion.

Clifford B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T.  |  Overall Experience 
Rating:
5.0

After 3 years, there was no sign of rodent activity, which is a big difference from another storage company I have dealt with. My things were safe and undamaged. Thank you for helping me!

WANDA L.  |  Overall Experience 
Rating:
4.0

A great place to have a storage bin

Tiffany A.  |  First Impressions 
Rating:
5.0

great job

Kiyomi B.  |  First Impressions 
Rating:
5.0

I live a distance away, but I would use no other location in the area, no matter where I live! They went above and beyond for customer service and I felt that I and my things were extremely safe!

Nicholas P.  |  Overall Experience 
Rating:
5.0

Very nice, very professional. Friendly, kind and helpful.

NYIA P.  |  First Impressions 
Rating:
5.0

They were always very kind and helpful with everything and yes I would recommend this place to all my friends and Family

Aris H.  |  Overall Experience 
Rating:
5.0

Carolyn and Rod are awesome!

TAMMY N.  |  Overall Experience 
Rating:
5.0

Customer service was awesome and easy to process.

KAREN L.  |  First Impressions 
Rating:
5.0

Thank you for always being professional and keeping my belongings secure.

KRESLYN G.  |  Overall Experience 
Rating:
4.0

Didn't like when someone called me about my bill when it wasn't late, just on the last day to pay before being late. I paid my bill every month and was never late. Didn't appreciate the call.

PRISCILLA P.  |  Overall Experience 
Rating:
5.0

Very Satisfied! Thank You!

Juliette N.  |  Overall Experience 
Rating:
5.0

Very good service. Thanks Brittany!!!!!

Shirley C.  |  Overall Experience 
Rating:
5.0

Very friendly professional service. I would recommend this facility to everyone.

Kimberely B.  |  Overall Experience 
Rating:
5.0

The guy at the counter gave superb customer service

JOHNNY M.  |  First Impressions 
Rating:
3.0