Customer did not leave a comment.Troy A.
U-Haul Moving & Storage at Sparkman Dr
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly. Professional, timely, courteous and caring!Adolphus G.
Customer did not leave a comment.DEODIS A.
Over priced! I definitely got played! They charged me almost $90 and I didn't even drive 5 miles in it.. will not use that location againSHAMIKA S.
Everything was goodcedrick S.
Customer did not leave a comment.laron C.
Customer did not leave a comment.STETSON K. | Overall Experience
Customer did not leave a comment.STEVEN H.
More parking spaces. I pulled my 15 ft truck in and there was very little room for other customers to get by. The staff was professional and I was in and out in a very short period of timeanthony C.
Customer did not leave a comment.CYNTHIA F.
Customer did not leave a comment.Timothy S.
Customer did not leave a comment.HALLEY M.
I'm proud to say the customer service was everything to me and only the system was down he made a way to still rent the uhaul because I had to get all my stuff out this apartment that day I was bout in tears but God knew what I was going through and he sent me to the right place at the right time thanks for everythingLATOYA B. | First Impressions
Theae units are too high priced, 76$ dollars for a unit the size if my closet is kinda ridiculous, i only purchased it because my WEALTHY friend has a unit there and it would be easy to transfer things from hers to mine, NIT MY FIRST CHOICE, AT ALL!!Latissa M. | Online Move In
Customer did not leave a comment.ERWIN K. | First Impressions
Customer did not leave a comment.George C.
Very friendly staff great experiencewilliam J.
Rod was helpful, professional and I had a great customer service experience! Awesome!DEBORAH S.
Being a truck driver, I know the importance of maintaining maintenance. The vehicle I used needs maintenance on the shock absorbers or maybe rack and pinion care.Michael A.
They need to fire the young man that was working and the general manager.JULIE S.
Customer did not leave a comment.RACHEL K.
Easy in and out. No waiting so impressed with the customer service.STEPHEN A.
Rob gives excellent customer service every time I visit this location. This is the best location in town by far. I rent a U-Haul once to twice a week. I will always choose this location if they have the equipment I need.NATHANAEL B.
Customer did not leave a comment.Davud K.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.KARMA G.
Very helpful and friendly, even after I realized I needed a larger trailer while he was hooking the trailer I had reserved up to my truck. The original reservation was cancelled and larger trailer was booked without issue. I'll be a returning customer to this store.Gordon C.
Rob was excellent! Needed a truck right away and he delivered. Couldn't be more satisfied. He made sure I had everything I needed and was very flexible with me throughout the entire process.justin A.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.ALANA W. | Overall Experience
This location is the best in Huntsville. Mr Davenport always goes above and beyond to ensure you have a great experience. I really appreciate everything he does. I'm a business owner and have to rent trucks almost weekly. I will continue to drive a little farther to his location. Great job!Nathanael B.
Customer did not leave a comment.TERESA R. | First Impressions
Enlarge the parking for arriving customers. Barely enough room for two cars to park while visiting the locationCarlos F.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.BREANNA W.
Customer did not leave a comment.VERSHANDA J. | First Impressions
Customer did not leave a comment.IAN W. | Overall Experience
Location could use more parking but personnel there are very nice and helpful.Charles B.
Very Professional. Amicable staff/ manager on duty.Stephanie W. | Online Move In
I had the change my reservation as I picked up and returned some equipment early. The store clerk was amazingly helpful and accommodating.Ann D.
Just backing in a 26' uhaul is a little hard especially off a main road to return it.laura W.
Customer did not leave a comment.Marcus W.
Thankyou so much for making this a good experience for my family, and I!LANE M. | First Impressions
Fix whatever so final receipt/bill can be printed on site.Joseph M.
Ron is a pleasure to work with. He is knowledgeable, helpful, professional, and knows how to treat his customers well, especially in the taxing times of moving and storing personal items. I will definitely choose to do business with him again when the need arises. Thank you Ron and to your staff as well.Roger S. | Overall Experience
Not wide enough to drive and unload.ALONZO B.
The customer service was outstanding. A little tight getting in off the street, but overall a great experience...RICARDO ALEJANDR M.
Excellent Customer Service at Pick up location. EXCELLENT!Bernitta J.
Rob and Carolyn Davenport was such a great help to me. I really appreciated their kind and helpful manor it meant more to me than they would ever know God bless them both. 🙏Again I say thank you ever so much❤☺AVALES A. | First Impressions
Customer did not leave a comment.Army D.
Customer did not leave a comment.Martha M.
1) got text I could not pick up till 9am, then they gave me truck away 2) charged for a dolly I did not order or use Will not use againdavid S.
Robert Davenport provided excellent customer support. 26 foot U-Haul in great shape and worked fine. The bathroom at the facility is exceptional because it is sparkling clean and has a very welcoming ambiance. We really appreciated this and complimented Robert Davenport on the bathroom. Excellent experience and would come back to this facility when we need another U-Haul.William B.
Customer did not leave a comment.karen M.
Customer did not leave a comment.gwen t. | Overall Experience
Not knowledgeable on inventory. I needed rent a truck; they said all were rented! When I was crossing the street I saw a Uhaul pickup truck parked on the side of the building, I went back and asked about it and they said Oh I forgot about that and I rented it! Would have lost business if I wasn’t aware and persistent!ALONZO B. | First Impressions
Rob the manager of the storage unit was the nicest and most helpful. Rob went way above and beyond to accommodate me after my reservation for my storage unit was rented to someone else, Rob went out of his way to help me return my truck to his location saving me both time and money. I highly recommend this location if you want excellent customer service.Shannon D.
Rob Davenport was most helpful and knowledgeable. He helped me through everything and made the process a breeze in a very difficult situation . You don’t get service like that in Alabama from ANYBODY . He went above and beyond. Be proud you have this guy working here .JOHN M. | First Impressions
Customer did not leave a comment.NATASHA NICOLE R.
Customer did not leave a comment.Kevin M.
Rob and his staff do a great job. We need trucks from time to time for our business. There are other U-Haul locations closer to us, but we choose Rob because of his excellent service.CLYDE G.
Customer did not leave a comment.CYNTHIA W. | First Impressions
I received the best customer service ever. The lady at the front desk was exceptional.Lenin H.
Customer did not leave a comment.cynthia W.
Service is always terrific at this location.CLYDE G.
Great experience. Straightforward service!Tiffany N.
Absolutely nothing. Thanks so much.JERRY H.
Just keep up the great job your doingRICHARD ALFONZO F.
The unit could have used a good sweep. We had to sweep debris from the floor, spider webs from the corners, and there was a broken lock on the floor of the unit. The person who checked us in didn't have a mask on.Cindy L.
Customer did not leave a comment.NATHANIEL R.
No complaints. Excellent service.CLYDE G.
Customer did not leave a comment.ALBINES B.
We were very pleased. Very clean organized truck and equipment. Gas in the truck. In and out fast and efficient. Spotless clean bathroom. Very nice and helpful people. Great place compared to the location we used in the past with U-haul. This location deserves an Award! Great Customer Service and Friendly. Highly recommend. Thank you U-Haul!BRADLEY P.
Customer did not leave a comment.Robert A. | Overall Experience
Customer did not leave a comment.Quinton M. | First Impressions
Price could have been better.TREVOR J.
Customer did not leave a comment.Katori W. | Overall Experience
Customer did not leave a comment.Robert W. | Overall Experience
Customer did not leave a comment.BERNITTA J.
The representative said I would have a place to park because she knew I was returning after 6 PM. I ended up parking the vehicle in a handicapped spot because I would've blocked the entrance or exit otherwise. I tried to use the U-Haul.com/share and it would not let me take a picture. So I was unable to check the vehicle in last night. Oh and it was 97Â° here yesterday, and I received a U-Haul that did not have air-conditioning.Heather Y.
Very busy but the gentleman working was professional and friendly!GINA W.
Super niceNANCY G.
Customer did not leave a comment.WAYMOND S.
the manager was great! He really helped us save money by coordinating with another location to allow us to drop off the truck at his location without charging us an additional fee for changing drop-off locations.Christina M. | First Impressions
Customer did not leave a comment.Ashlee B.
Customer did not leave a comment.Robert A. | First Impressions
Sparkman Uhaul and storage was the best thes far. Mr. Rob goes beyond to make sure all my needs was met. I felt my personal belongings was safe there as long as he was there. Everytime I went to get a Uhaul its like he knew just what we needed. He made the move for my family stress free. I'm grateful I had the opportunity to meet him and was able to work with him. THANKS FOR EVERYTHINGTAMEKA C. | Overall Experience
excellent customer service. Neighborhood friendly and professionalKIMBERLEE H.
Customer did not leave a comment.JAIME M.
Customer did not leave a comment.PAUL S.
Very friendly and helpful.KIT G. | First Impressions
Customer did not leave a comment.BRANDY C. | First Impressions
Customer did not leave a comment.PAUL M.
I have been storing by stuff here for three years, and I never had a problem. I just recently emptied it out. It was time, but besides that, this U-haul is really a good one.JOANNE G.
Customer did not leave a comment.GARLAND Y.
Well run, attentive, very customer friendly and helpfulStephen H.
Customer did not leave a comment.KIMBERLY H.
Brittany is Amazing!Paul M.
Customer did not leave a comment.DAMIAN DANNIELLE S.
Customer did not leave a comment.Brandon F.
Customer did not leave a comment.Paul M.
Carolyn and Rob go above and beyond to take care of every customer! If you need storage space or a moving truck go see them!!!STEVEN G.
Customer did not leave a comment.ESTHER H.
Very friendly and Helpful representatives, Clean property but lots of spiders in my belongings, and trailers blocking unit at times.TAMIKA G. | Overall Experience
Customer did not leave a comment.Rashelle D.
Customer did not leave a comment.Rayce B.
Customer did not leave a comment.Wesley S.
Carolyn is a sweetheart and she always goes above and beyond for her customers!!!STEVEN G.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.ebony S.
Location was busy, but the associates were friendly, helpful and efficient. Great job.Matthew R.
System was down for hours. Needs better system or a way to work around the situation if it were to happen again.Anthony W.
Customer did not leave a comment.Jack S.
Customer did not leave a comment.Roderick D. | First Impressions
Customer did not leave a comment.CHASITY S. | Overall Experience
Customer did not leave a comment.Bessie W.
Customer did not leave a comment.Alfonzo G.
Customer did not leave a comment.William M.
Fast turn around, good help at the desk, clean place. Great experience over all.Matthew F.
Customer did not leave a comment.Shaniah C.
Customer did not leave a comment.Joseph B.
Customer did not leave a comment.Alan R.
#1 location in the Game!Paul M.
Facility was to hard to get in and out. The staff was great. Just the locationkeith D.
BEST Customer Service around!!!!Paul M.
Customer did not leave a comment.MATT K. | First Impressions
Brittney was very patient and helpful. Explaining what’s available and telling us about the free month for college students leaving because of the virus.MILES J. | First Impressions
Customer did not leave a comment.JEAN G. | Overall Experience
Carolyn and Ron Davenport are the nicest people that I have ever met and I would recommend the Sparkman Dr Uhaul storage to anyone they are the best in my opinion.Clifford B. | Overall Experience
Customer did not leave a comment.WILLIAM T. | Overall Experience
After 3 years, there was no sign of rodent activity, which is a big difference from another storage company I have dealt with. My things were safe and undamaged. Thank you for helping me!WANDA L. | Overall Experience
A great place to have a storage binTiffany A. | First Impressions
great jobKiyomi B. | First Impressions
I live a distance away, but I would use no other location in the area, no matter where I live! They went above and beyond for customer service and I felt that I and my things were extremely safe!Nicholas P. | Overall Experience
Very nice, very professional. Friendly, kind and helpful.NYIA P. | First Impressions
They were always very kind and helpful with everything and yes I would recommend this place to all my friends and FamilyAris H. | Overall Experience
Carolyn and Rod are awesome!TAMMY N. | Overall Experience
Customer service was awesome and easy to process.KAREN L. | First Impressions
Thank you for always being professional and keeping my belongings secure.KRESLYN G. | Overall Experience
Didn't like when someone called me about my bill when it wasn't late, just on the last day to pay before being late. I paid my bill every month and was never late. Didn't appreciate the call.PRISCILLA P. | Overall Experience
Very Satisfied! Thank You!Juliette N. | Overall Experience
Very good service. Thanks Brittany!!!!!Shirley C. | Overall Experience
Very friendly professional service. I would recommend this facility to everyone.Kimberely B. | Overall Experience
The guy at the counter gave superb customer serviceJOHNNY M. | First Impressions
Customers should be let known about the bugs in the facility before hand.Evan H. | Overall Experience
Very friendly and helpful. Thank you so much.ANGELA S. | First Impressions
Great ownersTANIA D. | Overall Experience
When I arrived at location, I was told different information than what I was told over the phone when I placed my order for services. I had to pay additional costs.GENEVA B. | First Impressions
Very respectfulNakeisha P. | First Impressions
Everything was all good.Latoya M. | Overall Experience
I needed a truck and storage immediately and Ron was able to assist me with both within minutes. Great customer service and friendly as well. I would highly recommend this U-haul to family and friendsKUTRINA H. | First Impressions
Mr D was a nice and pleasant man to rent from but his wife should work on her people skillsAngel R. | Overall Experience
Purchased a large unit, but downgraded to a smaller sq ft before move in. The cash difference has been held hostage and I still havent been given my money back even after I left the unit. 0/10KAYLEE L. | Overall Experience
NoneLESLIE H. | Overall Experience
My only issue were the bugs and pollen that were on my belongings, particularly the ones on the ground. There were many spiders, so I didn't consider the poison trap effective.TIMOTHY A. | Overall Experience
Excellent service very polite and helpful staffDantrell T. | First Impressions
Great service and friendly staff with clean, well kept facilities! Would return and HIGHLY recommend to others!Nicholas P. | First Impressions
Awesome and smooth experience.SHIRLEY H. | First Impressions
Fantastic customer service and the rates were very affordableDYLAN H. | Overall Experience
Great service!Shaniah C. | First Impressions
Great!Lanny W. | Overall Experience
it was convenientTADEIJA D. | Overall Experience
Great Business! Great People! Very Professional! Thank YouPARISEA S. | Overall Experience
Best customer service for my s me call bg across the country!!RANDAL T. | Overall Experience
Rob and Carolyn are the BEST! They go above and beyond for every customer. Customer Service is what they are about! Go see them :)PAUL M. | First Impressions
The staff showed great customer service!!!Latoya M. | First Impressions
I did not get a copy of my closeout receipt.Brenda H. | Overall Experience
Good service:)DANIEL A. | Overall Experience
Staff very Friendly and Helpful, always. :)CONSUELO D. | Overall Experience
Excellent customer serviceSusan G. | Reservation
Too bad there is no parking there.MIKE B. | Overall Experience
Thank you for everything.CASSANDRA M. | Overall Experience
You all need to spray begore people move inSEAN H. | Overall Experience
Thank you...Paula A. | Overall Experience
HelpfulMELISSA M. | Overall Experience
You gave me excellent service most of my transaction was done by phone and email. I will highly recommend this location to others that I know it's still in the Huntsville area.BRENT B. | Overall Experience
I will not need the storage unit. EXCELLENT serviceMARK S. | Reservation
The people in the office were completely professional. They went out of their way to make sure we were set up. We set it all up from out of state and everything was lined up when we got here.JERRY D. | Overall Experience
Thank youALLISON M. | Overall Experience
Stored items became moldy. Was never notified of leaks in my storage building.JERRY L. | Overall Experience
Great serviceCARLIS G. | Overall Experience