Customer did not leave a comment.bruce a. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Stockton Hill Rd
Kingman, AZ 86409
(Crosstreet is Gordon Ave)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KENNETH H.
Customer did not leave a comment.la donna R.
Customer did not leave a comment.Paul M.
Customer did not leave a comment.Cheri G.
Customer did not leave a comment.JAMES D.
Customer did not leave a comment.JAMES D.
Customer did not leave a comment.Linda P.
Customer did not leave a comment.Richard P.
Customer did not leave a comment.Daniel F.
Staff is Friendly, Knowledgeable and Professional. Best in Town.Brian R. | Overall Experience
Kudos to Nicki and the staff at Liberty Ave UHaul . Everyone was very helpful and courteous! They helped make a very sad part of my life more bearable. ( I lost my husband and had to move back to Pennsylvaniaâ€¦ ) Their assistance make everything a lot easier and less stressful. Many many ThanksJoAnn S.
They took the time to show me how to operate it and had a really great experience thank you would definitely recommend to a friend.Thomas T.
Did have 1 problem. After I closed my contract for my storage locker, I was told I’d get an email claiming that - well, it’s finished. I was afraid they’d auto withdraw another month of use. A week later, even after I called them, I got no email. This is the 1st I’ve heard from uhaulrich b. | Overall Experience
Good customer serviceRicki L.
Customer did not leave a comment.roland C.
Customer did not leave a comment.Trina R.
Outstanding service, prompt and friendly. Thank you. The cargo van performed perfectly, and the storage facilities are very well maintained.SUSAN F.
Not a lot of anything, everything went smoothly.RUSSELL M.
Service was excellent. Check in and check out.MICHAEL DEFORD R.
The staff was very helpful and friendly.KATHRYN C.
Nice location. Great people. Equipment has always been good. However, upon return of the equipment, the team always promises to email our receipt, but never does. Will have to go and pick it up again.Elisabeth N.
Customer did not leave a comment.David T.
the lady who helped us was amazing, I wish she can get this respondMOJGAN K.
Good customer service will definitely rent from this store again.Jerry S.
Customer did not leave a comment.Lindy B.
Customer did not leave a comment.Daniel R.
Customer Service was greatLarry M.
Everything was goodMICHAEL B.
Customer did not leave a comment.Germaine V.
Customer did not leave a comment.ted K.
The only thing I can say they sent me to the Wong address to pick up my U-Haul a lady that work next the the u-haul say it happens all the time I just didn't have a ride to the other one but someone help me out and dropped me off but that it everthing else was a good experienceFRANSISCO C.
Give the girls, and GM a raise, don't lose them. They make you look so goodTHOMAS C.
Jennifer went above and beyond in assisting myself and my husband with securing everything we needed for our cross-country move. Jennifer was always polite, and knowledgable and went out of her way to accommodate us. I wish there were a Jennifer working at every UHaul across the country,NATHAN T.
Excellent location, facilities, and staff. One of the best UHaul locations I have experienced.Elisabeth N.
Customer did not leave a comment.MELODE M.
Excellent customer service. Very nice people and very considerte. Very happy and helpful. Love this location.Carol H.
Refund on three day contract, truck returned to drop off locTion at 1150 pm with gas as agreed on.DOROTHY S.
Excellentemma f. | Overall Experience
Customer did not leave a comment.CHERYL H.
This trailer needs to be retired I took one look at it and I was afraid of breaking down somewhere. It is old and had what looked like old tin tire wheel wells The staff at this facility were great - helpful and friendlyBARBARA L.
Customer did not leave a comment.Antoinette D.
Great customer service and ease of rental and return. Great job!Tyler W.
Service was excellent, and all I can say is 'A little instruction on the Vehicles buttons, would have been nice.'James K.
Customer did not leave a comment.ROBERT K.
Hire competent company to load box. Also, send reply to my email asking for resolution to damaged furniture, as promised, per the driver that picked up the box.Debra T.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.LOUISE M.
The first location refused to accept truck. Or listen to my complaint sent me to this drop off location. My truck was dirty and hard to steer hurt my hands to drive. Pulls to the right bit nobody wanted to hear thatRichard R.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.dalton w. | Overall Experience
Customer did not leave a comment.ALAN B.
The lady that helped with my rental was great, very hard working employee!Danny A.
Customer did not leave a comment.JOSHUA L.
Everything went smoothly. The staff was very friendley. The truck was very clean.WALTER B.
U-Haul. A company you can always trust. Thanks everyone â˜ºOrlando P.
Customer did not leave a comment.RONALD D.
Great adittud. Very helpfulROBERT K.
Efficient, precise, unfriendly, felt like client # 6666666Gerard G.
Customer did not leave a comment.ROBERT R.
Uhaul notified me 2 days before the reservation that they don't have the equipment. This was the most stressful situation that could have happened. I was moving with 3 dogs and a 5mo baby from AZ to TX. My stuff was in storage and I needed the trailer close by. They made me drive 2 hours out of the way and I had to pick of two different trailers from 2 different locations. In my opinion they messed up the reservation and they should have to bring the reserved equipment to the location that it is reserved at, not the customer. The trailers brakes failed and the check engine light came on. I had to pay people to accommodate uhauls mistakes. I will never never never use them again. It was the worst experience and the most stressful experience I ever had with this type of situation and it would have been worth the extra 2k to hire movers to do it for you.Tylor B.
They were very efficient, knowledgeable, and helpful.Cyndee H.
The u haul was so expensive. It was our only option. But we paid almost $500, we only needed one day and that was the lowest they could give us.Rosa R.
Customer did not leave a comment.nancy s. | First Impressions
Not one dang thing, y'all!Jon H.
The inside staff and manager are very rude and do not care about the customer. Only out to for money. And unwilling to comprehend and understand what I was told by uhaul customer service. Way over charged me. I will not be go back as long those two women are working there.TRISTAN G.
Thank youBen G G.
Drop off location above average. Excellent service and pleasant working with everyone I had contact with.Frank J.
Super friendly and very accommodatingJose F.
I probably would have stayed, but you raised the rent 20.00 after a year. Nothing else changed. When times are as hard as they are why is everyone being so greedy? I found another unit same size insulated for 55.00 a month which is what I was paying originally. It only took 1 phone call.Sandra L. | Overall Experience
Staff polite and easy to work withROWLAND H.
Customer did not leave a comment.Beverlee C. | First Impressions
Second time I have used this location to rent a 20ft moving van both times I was treated fairly and in a professional and courteous manner.Allen S.
Customer did not leave a comment.Freeman I.
Always have a great experience using uhaul.DENNIS K.
Excellent experience with moving across state! Great customer service!Ronald D.
Customer did not leave a comment.randy l. | Overall Experience
Customer did not leave a comment.PATRICK K.
The customer service representative did not email our receipt to our email address.John D.
The customer service was great. Super fast service very knowledgeable and safe. Great peopleGINA K.
Customer did not leave a comment.JACK J.
Customer did not leave a comment.TRISHA S.
Customer did not leave a comment.Clark M.
the unit I reserved online was not available, the representative said that since I reserved it the prior evening it had not gone through the process to assign so I had to use a trailer that I really didn't want to use but I was in a pinch and had to. Uhaul should have a 24 hour operation as this is not acceptable, or automate. Not just get me to the pickup location and sell me something else....Bert G.
I don't do commentsHarold H.
Nothing. Truck was ready when we were done checking in.Sharon D.
allow for a 2 day rental on an enclosed trailerBERT G.
The only thing that I could say that would help benefit everyone is having car dollies and auto transport trailers that are able to be lowered for easier loading of vehicles. And possibly having an easy to use winching system so that someone could load a car by themselves and not need the help of someone else and still be safe.Brandon S.
Everything was terrific! Thanks again for an excellent experience!!Derek T.
Very clean and niceCraig S.
Customer did not leave a comment.WILLIAM H. | First Impressions
Customer did not leave a comment.MICHAEL B.
What a beautiful facility. Also where we have our storage. Everyone was helpful in answering our questions.Mitchell G.
Customer did not leave a comment.Elwin K.
Very nice store..and very nice folks to help you out. All details were explained before we got our truck. Very good experience overall. Thank youJoseph L.
Customer did not leave a comment.Joann N.
Yearly increase not appreciated but it’s the cost of doing business.Aracely R. | Overall Experience
I was given false information in the beginning and at the last minute had to adjust my loading location and then the boxes sat for 4 weeks longer then they were supposed to at my house because there was no one to pick them up. Uhaul tried to charge me storage for boxes that were empty sitting in my driveway. The people I delt with were very kind but the experience over all was not.Cerrie G.
Upon arrival, I was informed that the charge for my vehicle would be about $150 MORE than my original reservation. They stated that it was because I had changed pick up locations, BUT when I had to make that adjustment, NO ONE informed me of a change in amount.Lynn E.
Customer did not leave a comment.Sherri V.
Customer did not leave a comment.Amanda W.
Customer did not leave a comment.Wayne C.
I never was able to use the truck, it did not have a ramp and I needed onebeth W.
The ratchet straps for the tires were not functioning properly, had to use WD-40 to loosen up rusted ratchet. Found out where I dropped off that trailer was over a hundred dollars more where I rented it vs where I dropped it off. Shoulda just bought a car trailer would have only cost a little more.John S.
Best experience we have had moving from one house to another ! Thank you for referring the movers Dale Sumner as well & they knew exactly how to pick up the pods & deliver & un-pack them to our home ðŸ˜Š Mary B. KingmanLisa C.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Dewey S. | Overall Experience
Customer did not leave a comment.JOHNNIE H.
The girls working there were extremely knowledgeable and very helpful. Sweet, kind and eager to assist!!! They were simply fantastic!!! Need more like em'Scott S.
My 4th UHaul Rental and the most convenient and easy. Rates/mileage cheaper than PU in CA.Nancy A.
Customer did not leave a comment.KATHY S. | First Impressions
Customer did not leave a comment.Tomas A.
Customer did not leave a comment.Roger C. | Overall Experience
Customer did not leave a comment.Tina Bette L. | Overall Experience
Customer did not leave a comment.JOHN R. | Overall Experience
Customer did not leave a comment.Jessica M. | Overall Experience
Customer did not leave a comment.Bill W. | Overall Experience
Customer did not leave a comment.Helen A. | Overall Experience
Customer did not leave a comment.TED Z. | Overall Experience
Staff was super friendly and incredibly helpful. Went way out their way to get me started right. Really clean and modern facility.Glen N. | First Impressions
I just wish the price wouldn't have kept creeping up on us. That made it difficult to stay there. We found a significantly lower priced unit and double the size right outside of town.cody w. | Overall Experience
All employees were great.james b. | Overall Experience
Couldn't see any reason to raise rents at this time. People out if work, losing houses, etc. bad timing.bennie s. | Overall Experience
Customer did not leave a comment.robert b. | Overall Experience
Everything was great , heads up on card expiration other companies let us now before late fee . Storage was getting to expensive for such a small unitJason J. | Overall Experience
Customer did not leave a comment.BENITO V. | First Impressions
Customer did not leave a comment.leigha c. | Overall Experience
Customer did not leave a comment.chris v. | First Impressions
It's always nice to go into this office. Everyone is very helpful and very enjoyable to be around. The manager, Jim, is great! Thank you!NANCY S. | First Impressions
Awesome Staff, Awesome Facility. We Appreciate you and all you do to support us and provide Excellent and Professional Customer Service ... Thank You!!!!!!Patricia T. | First Impressions
Staff very helpful and knowledgeable. I have had bad experiences with other U-haul but thi one made up for it.TIMOTHY Z. | Overall Experience
Very professional. Strong emphasis on security. GM Jessup runs a tight ship.douglas k. | First Impressions
Despite how busy things currently are with storage units the staff was amazing with helping me find a storage unit for my needs Cameron was extremely helpful and very nice always got back to me whenever she had an available unit for me and Jim and Breanna were amazing with helping me out I would recommend this uhaul in kingman to anyone.Jabber A. | Overall Experience
The reason I would not recommend is I was out of the unit on 3/6/21 at 9am however you charged me for the entire month. My contract started on the 4th of the month and you would not refund any of my rent. You were able to rent the unit again for the month and charge someone else for the same month I paid for. I have used U-Haul before but will not use you again.Deborah B. | Overall Experience
So far so good. Awaiting delivery to my nnew home.Don B. | Overall Experience
Customer did not leave a comment.Neil S. | First Impressions
Customer did not leave a comment.deanna t. | Overall Experience
Staff very friendly and helpful!Juli C. | Overall Experience
Something happened that caused my unit to leak onto my bed that was only about a year old which in turn led to the mattress bag I had it in to fill with water. My bed had black mold all along the bottom where the water pooled.Erika S. | Overall Experience
Customer did not leave a comment.Daniel B. | Overall Experience
I was helped a lot when I mistakenly ordered the wrong size storage unit. My problem was solved and I was able to unload quicklybruce a. | First Impressions
Customer did not leave a comment.susan g. | First Impressions
Always clean & well lit. The unit was always comfortable & easily accessedbarbara s. | Overall Experience
Customer did not leave a comment.Carol P. | First Impressions
Customer did not leave a comment.Deborah B. | First Impressions
Customer did not leave a comment.Olivia G. | Overall Experience
Customer did not leave a comment.JULIE B. | First Impressions
Thanks!gabriel e. | Overall Experience
Customer did not leave a comment.robert c. | Overall Experience
Nice place.Gregory S. | First Impressions
Everyone was extremely pleasant and helpful. Alisha, Allen, Cameron and Brianna were all polite and did a great job. They were very accommodating. Thank you so much! I would highly recommend this facility.judy a. | First Impressions
Customer did not leave a comment.Toni Z. | Overall Experience
Customer did not leave a comment.Krystin M. | Overall Experience
The location is convenient,Clean,and the people there are some of the best we have ever worked with. Very helpful in getting us all taken care of. 5starJoel H. | First Impressions
Customer did not leave a comment.Donald M. | Overall Experience
Customer did not leave a comment.Krystin M. | First Impressions
I appreciate the security and want what's offered but I have an unorthodox schedule and would like all hour access. That said, it seams like the security offsets the inconvenience for me. It's a big business that spans, at least the continent (not sure if it's over seas). I've moved myself, family and friends many times using uhaul trailers and trucks. Those moves have always been good. I've had issues with trailer lights in the middle of the night, during a snow storm, and have had fair prompt help. I expect that using a storage unit will be similar. Getting set up and the service was great! I'm expecting and think that security will be good but as I said earlier, the access hours suck (with my schedule) but I think the security vs 24 HR access is a good trade off. I recommend Uhaul, for trailers and storage.paul E. | First Impressions
To close off the inside climate control units at 5 pm put a strain on me with my schedule.robert p. | Overall Experience
Customer did not leave a comment.Kristen H. | Overall Experience
Customer did not leave a comment.stacia k. | Overall Experience
Customer did not leave a comment.robert p. | First Impressions
The only challenge I experienced was in trying to get a live person on the phone at this facility.cindy m. | Overall Experience
Customer did not leave a comment.ashley r. | Overall Experience
Customer did not leave a comment.Nancy E. | Overall Experience
very helpful staff and we were in and out quicklyNancy E. | First Impressions
Customer did not leave a comment.Ian P. | Overall Experience
The entire time I was there I never had a problem. The employees were very friendly and helpful and I experienced great customer through out the years.REBECCA W. | Overall Experience
need better parking.BETTYE A. | Overall Experience
Customer did not leave a comment.lonnie f. | First Impressions
Customer did not leave a comment.Douglas M. | First Impressions
Excellent, quick and accommodating!! Beautiful facility!!Barbara A. | First Impressions
Customer did not leave a comment.William F. | First Impressions
Friendly and helpful. Unit clean and working well. Price is fair. I give both thumbs up.Cynthia T. | First Impressions
Thanks for your good service.Edwin R. | First Impressions
everyone was nice and very helpfulHeather G. | First Impressions
Very friendly personnel and took time to answer all of my questions.tina m. | First Impressions
Smooth and easy...great customer service.MITCH H. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!