Customer Reviews for U-Haul Moving & Storage at UAH Campus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at UAH Campus

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STEPHEN B. on

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Willow at this location is amazing. She goes above and beyond not only for customers, but her employees as well. Uhaul is lucky to have her!

Matthew B. on

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Great service if needed again I would use the facility again.

lametrie h. on

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Thank you for excellent customer service.

alexander b. on

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They owner was great .The staff Willa was very on point and helpful. They were helpful during a stressful time. The exact opposite of where I picked the vehicle up from.

Nancy M. on

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Very good customer service I will send anybody there to get a truck.

Destiny C. on

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Willow and her team did an excellent job. Thanks y’all!

Matthew B. on

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Great set of people, very helpful.

walter b. on

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Service was just very good

Jimmy C. on

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I was very much pleased with U-Haul over my 3 years experience with them!

Israel S. on

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Everything about my experience with U-Haul was great. If I need you all again, I'll DEFINITELY come back!!!! Thank you so much!!!!

SHARON S. on

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I got locked out after hours and could not reach anyone at the emergency number. I also could not get through at the local number during working hours. Otherwise, everything was great.

Jan W. on

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Thank you for your great help and assistance!

Mark S. on

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Willow was awesome. Very helpful and turned a rough day into a great experience.

Asia F. on

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Quick & Easy

Louise C. on

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U haul is the only moving company that I will deal with. They make sure you are taken care of. They offer you services that you might need before the customer ask. To me that's top service.

billy p. on

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Exceptional service from employee David Wolf. Very dedicated, energetic and willingness to help which is rarely found in business today.

Gary T. on

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Taylor from the Decatur U-Haul Moving and Storage help us with finding the closes U-Haul Storage places for us She was VERY HELPFUL

Kelli R. on

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Willow was so accommodating and helpful......So thankful for her willingness to help.

Michael L. on

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Everything was great! Nice and quiet property up in the storage facility. Only ever saw 2 other people up there. Very peaceful. The price was right where I needed it to be. Willow was great!

Catherine D. on

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Would recommend.

Marylin S. on

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All was good.

Jessica S. on

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From the beginning to the end of my time with Uhaul, I have been very pleased with the service!

Jerlila B. on

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Great service

Robert T. on

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Very courteous and very helpful great attitude, also, even in the pouring down rain the man was respectful and helpful.

MALCOLM C. on

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I would definitely rent space there again

brenda w. on

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Thanks

Aeshah B. on

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The office workers (including the janitor) were really cool. They've answered & fixed every answer I've ever had. For my first time having & paying my own storage bills--I'd recommend to ANYone.

Lucy W. on

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If I need storage space again I will definitely use Uhaul!

Amanda G. on

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Corey was wonderful! It was a very stressful situation for me and he made things go very smoothly.

Marylin S. on

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Willow was extremely helpful.

willie r. on

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Great customer service, your manager Mrs. Willow made my experience very pleasant and very informative. UHAUL will be my first choice in the future. Thank you for being where I need you. Mr. Riddle

NATRICIA R. on

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Everyone I worked with was kind and super helpful. The entire staff was always pleasant and knowledgeable no matter when I came in. Very good atmosphere.

Lynetta H. on

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The entire staff was great. And the facility was immaculate.. Fast easy drop off of the truck and even faster checkin of the storage unit A+++

WANDA S. on

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The only drawback is that the rent is not prorated if you move out before your contract date.

Nisha H. on

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Will never use UHAUL again!!!

Patrick F. on

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Was locked out after i got a new credit card anf auto paid failed (this is ok and understandable), upon paying though, 4 days later it wad still locked. Were prompt in unlocking when I called. Minor.

Mathew S. on

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I cancelled my unit on time and I'm still getting emails saying I owe them like three months rent.

Chelsea R. on

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My only thing is that I did no feel safe but that it not the facilities fault. The location as bad for me. People were walking around in the facility that you could tell did not have a unit there.

LAKEISHA H. on

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Staff was accommodating , professional, and friendly! Could not have asked for a better experience utilizing ihauknfkr more than 4 years. Thank you

Donald C. on

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Safe, clean.

Susan B. on

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RESERVED online, ahead of our arrival. On day of check in found out that 1 unit was left , with two reservations. Had to take a bigger one but uhaul wouldn't give me the original price. NOT OK

PAMELA G. on

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Excellent

Regan G. on

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Manager was nice and helpful.

Sydney W. on

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Would be better if you could get your money back from unused days like at other storage places.

Susan H. on

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After one year, I moved out because there was high heat and humidity. NOT Climate Controlled because a/c vents had been removed from each unit. I was denied a refund. Rear entrance broken for weeks.

Ferletia S. on

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Thanks to all the ppl helping me through this time in my life where Im moving alot .

Doug D. on

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Staff was great!

Doug D. on

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Staff were great!

JACQUELINE S. on

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Thanking you very much. All your employees were always helpful and cheerful. I really enjoy dealing with Mr Hall.

Marlene C. on

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Everything went well, and your staff are polite, helpful and knowledgeable.

Andrew L. on

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Excellent Storage Facility. This is my second time using this particular facility and I have never had a bad experience. I will continue to use this facility for storage as long as I am in Huntsville.

Paris S. on

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Everything went nice and easy.