Customer Reviews for U-Haul Moving & Storage at W Kingsley Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at W Kingsley Rd

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Jennifer W. on

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Customer did not leave a comment.

NIC S. on

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my property was stolen due to your lack of security, and then Uhaul took no liability for and even claimed they were not negligent in anyway like it was my fault and I did try to resolve my issues!

Anthony R. on

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Customer did not leave a comment.

KAREN A. on

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I want to thank all the managers I have ever dealt with at Amanda Ln location. They all worked with me during my time there. Thanks again

Kimberly G. on

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This is my second time renting from your facility and your employees have been nothing but courteous, friendly and helpful. Thank You

Mark H. on

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Could not have been better. Great experience and staff.

Shirley M. on

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Customer did not leave a comment.

Tanisha S. on

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Only thing I didn't like is if you have something refunded it has to be put on a card even if you paid with cash.

Tracey R. on

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Ron was very patient and professional. His customer service is excellent. Uhaul should pair other associates with him so they can see how it’s done. The company would definitely benefit. When I have another need for truck rental, I will be contacting him first.

Melba R. on

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Rachelle l. on

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It was a great

James M. on

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Same as this time

Matthew H. on

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Customer did not leave a comment.

Danny M. on

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Mr Ugo and Mr Ron is the best

Esther M. on

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The truck smiled like poop on top of that the work told me that I did not put Gass in the truck. I swear if I too am picture before I took this truck for the Gass meter I would not have a bad morning like I had that day. Now. After talking the truck back filled the Gass now my card gets charged $88 instead of $50 something. I am not happy at all.

Doris C. on

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No problems. Maybe one more rep to assist customers. Overall great professional staff member , clean facility and equipment. Thanks U haul.

Lynda C. on

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Customer did not leave a comment.

Rosalind M. on

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Service reps are friendly and professional. Location is clean and safe.

amir k. on

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PROMISE G. on

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Senaida c. on

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Very nice gentleman I got treated with a lot of courtesy and respect there should be more attendents like at this location that was always smiling more people should get training from this gentleman.

james p. on

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My overall experience with u haul was absolutely miserable. Every single time I tried to call a local uhaul store I was rerouted to a centralized office. The operators were rude and quickly dismissive. This whole process although may be seen by corporate as efficient depersonalizes everything and makes contacting the local store with a question or concern or to tell them know they installed your hitch wiring wrong, impossible. I was very disappointed and disenchanted with uhaul after this experience.

Lynda C. on

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Superior!!

Stephen E. on

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Customer did not leave a comment.

ROBERT L. on

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I attempted to drop of my first at this location but they advised me that they wouldn't be able to accept it because there wasn't any room of it. But after I contacted the U haul main company and I was sent back to this location, I was then able to drop of. Now this was after they had sent me to the wrong address of another U haul company to drop off but couldn't drop because there wasn't a U Haul company found by me at 12215 Garland Street in Dallas, Tx.

candace t. on

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This was our first time using a storage facility and we were very pleased with the level of customer service, cleanliness and structure of the facility. Thank you Ron, for a smooth experience.

Barbara S. on

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Truck was very nice and clean.

Lashira B. on

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Customer did not leave a comment.

Nancy C. on

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The App was very handy and walked me through each step easily. The service staff was also helpful in getting me started with the app.

Melinda E. on

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The employee at this facility Is very rude and very manipulative and a liar. The African guy that was there at first was very helpful and very nice.

Sarfraz A. on

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Customer did not leave a comment.

Christiana B. on

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The issue I have with all the employees is that the pricing system was never fully explained to me by anyone which resulted in my card being invalid at the gate and a bit more hassle than necessary.

Kelly K. on

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Customer did not leave a comment.

Richard S. on

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Keep being innovative on your customer support The Dallas agent was extremely helpful and pleasant.

JOE M. on

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purchased storage and store forgot to take the lock off it..meh. i was in a hurry tbh

Rob N. on

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U-Haul app and website not functional. Unable to properly return rental. Given incorrect information when booking rental, causing a higher than expected rate.

Anthonio H. on

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Mark W. on

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Deborah K. on

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Very nice employees

Lisa J. on

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Staff is very friendly, made renting less stressful than I remember in the past!

Vladimir Z. on

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No issues. Everything went great.

Joseph F. on

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Very helpful staff. Easy access to the storage unit.

Candy B. on

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Very helpful and loved how the employee help us

KIMBERLEY M. on

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I want to express a heartfelt thank you to store manager, Dawn. I had made a PTP and was set to pay when my family suffered a huge tragedy. Never have I ever experienced such kindness.♡♡

Jamarcus K. on

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The staff were very friendly an would tell other people about you lady an will use yall storage facitly again an thanks you guys

Rosa E. on

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Relatives helped move items from the unit. Rat droppings were sighted; they should have taken photos and reported this to the U-Haul office. Please fumigate your place. I stored rat-free items. Now?

Carron W. on

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Best storage in Dallas

George C. on

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I'm a lifelong customer

Felisha B. on

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The supervisor that was their on Saturday to help me was very respectful an I will tell anybody about her service an look forward to using them in the future also.

Eternity A. on

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Very good customer service

Elizabeth H. on

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Sales Rep was very kind

GREGORY H. on

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I am a very satisfied customer of about 3 years. The facility was always clean, climate and pest control were always in order and every employee I've met there were always nice and friendly!

shatara h. on

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I loved the staff so much. They were so helpful and friendly

WILLIE M. on

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I would recommend a friend to us U-Haul moving and storage.

Leigh Ann P. on

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I truly enjoyed the whole experience from the owner,staff and facility they went above and beyond the call of duty for me. I would recommend this facility to everyone who inquires about a storage.

Travis B. on

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Good place

Mike C. on

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This experience with U-Haul was amazing they were so helpful in the moving experience! The staff was accommodating with all my family needs to store our things until we could move into our house!