Customer Reviews for U-Haul Moving & Storage at W Lake Mead Blvd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at W Lake Mead Blvd

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Jazmin J. on

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Candace C. on

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Both women here are very cold hearted and scam artists. I asked for a 19.95 van for an overnite couple of trips to my home and storage and back. She said she upgraded me to a truck?! Me not being a uhaul employee, I didn’t know this meant mileage wasn’t included in this so they charged me 107.00 instead of 19.95. Go anywhere in vegas but this place. They are thieves.

lindaq T. on

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DARRIN Y. on

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charles S. on

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Very helpful and professional. Extremely knowledgeable and quick at her job

Kevin C. on

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Nice place to rent truck or storage unit

charles s. on

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Sharon was a great help. Very knowledgeable and a pleasure to work with.

Wendi C. on

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TYRONE P. on

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Nothing! Everything was perfect and the staff is amazing ????

Charles S. on

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Great

CHARLES S. on

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Every single thing was great.

cary H. on

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Top notch service. Excellent equipment and Sharon Rodriguez was outstanding.

Chris S. on

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Sharon is an angel and goes above and beyond to help her customers! Best Uhaul location in the world!

Joanne V. on

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Great service from Sharon and her helpers. Well recommend

Joanne V. on

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Nothing.. The representative Sharon was awesome. She showed the best customer service and she was efficient. Everything was clean and together. Love this location. Will recommend others and I will be back.

Sandra H. on

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Excellent customer service My second consecutive time using this UHaul.

LEANDRO P. on

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Both Sharons were super helpful and extremely nice.

keyvan J. on

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Sharon Smith, is above and beyond what it means to be a wonderful person first of all. Her personality and happy vibe makes renting from U-Haul a great experience. She is the bomb ?? !!!

RICK P. on

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Vivian L. on

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Sharon and Sharon were awesome. Really appreciate all these gals do. Makes life easier on stressful times with moving. thank you both.

douglas j. on

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Tall Sharon was incredibly conscientious and attentive, friendly and very competent. She deserves a raise.

Cheryl S. on

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Handy use of dolly carts, indoor air conditioning great in cool comfortable temperature

Myrtle D. on

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The crew, especially, Ms Sharon Rodriguez, gave awesome customer service over the last 15 months. From a truck return, to rental of several different sized storage units, to the closing of my account.

Javier D. on

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There was a little mix-up with the utility cart charge but it was immediately fixed once we brought it up. Received a call to confirm the refund...great service and quick follow-up! Thanks!

MONTE R. on

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Great service. Excellent location for my needs. I would use them again when the need arises.

MONTE R. on

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The location was clean, close to my destination, and the management was terrific. I had some negative encounters with one of the employees, which is why I couldn't rate my experience excellent.

William B. on

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ruth w. on

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Everyone was so helpful and kind. I will recommend them to all my friends

Jenessa R. on

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rainbow dreams A. on

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Chris S. on

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rainbow dream a. on

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Very Helpful !

SHANDREIKA loude A. on

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Thank u for been very nice and she do her job great

LATOYA R. on

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I LOVE SHARON THE MANAGER AND ALFONSO !!!!

Katherine B. on

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Sharon was extra, extra helpful.l

Marcia F. on

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Johnny A. on

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👌👍👏🙌

Shari L. on

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Melinda W. on

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Great service

MICHELLE F. on

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Cheryl S. on

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***** star. EVERYONE was very nice, helpful, fun, knowledgeable and a true delight when i was there...like a dozen times. From purchasing over $250 in supplies to rental of 20 foot truck.

clifford m. on

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Thank you for 3 to 4 years of storage

Nadine D. on

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Nothing, staff was excellent!

Joyce H. on

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william R. on

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Howell T. on

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bania A. on

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Jacciah B. on

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👍🏽

Krystal O. on

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Sharon Rodriguez was VERY helpful to me and my family needs. She didn't hesitate to handle any concerns with may have had. She should be rewarded for her consistency and awesome customer service.

Jeron R. on

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Sharon went about and beyond to help on her lunch break very respectful and helpful

Melinda T. on

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Alonzo was very friendly and helpful. I highly recommend this location.

Daryl C. on

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GREAT CUSTOMER SERVICE!! Sharon and Alonzo made our experience very smooth and we appreciate all of their help.

Marion B. on

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no comments.

donald s. on

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Staff was very helpful and answered questions.

Doris r. on

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Office staff always great... I sometimes wave as I drive by. ; )

julie r. on

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Great friendly

Joan G. on

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Good

Becky R. on

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I made phone reservation &rep was helpful & efficient. She quickly narrowed down my needs &provided options.I arrived late w/just 15 mins. to close & was concerned but they were quick & had no issues

marlon b. on

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Best Uhaul in vegas

Christina S. on

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Both Shannon's were very friendly. Their crew members are very friendly as well. I would definitely be a customer forever. I would also recommend this facility to all my friends and family.

al e. on

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They're doing a great job

Julie S. on

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Excellent

Tangerine B. on

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I appreciate the Sharons they are awesome people.

Dennis F. on

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Staff was more than just a little helpful in unload nightmare in getting us some help from outside. Thanks to Sharon’s recomendations it went better than expected.

willena j. on

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I only have one issue. I was in need of storage space and there was a special for $20.00 but i wasn't qualified because I'm a resident

Michelle L. on

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SHARON..was great!! All the staff are super friendly and helpful. I really appreicated everyone's courtesy towards me. I would DEFINITELY reccomend this facility ! One of the nicest staff in VEGAS

Yesenia H. on

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David S. on

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Storage was safe and secure. Never let any unauthorized access. I recommend this site to anyone.

Thomas O. on

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I had a great experience. Sharon was very nice and helpful. She even found a ride for me back to my hotel, which I considered "above and beyond the call of duty". I would definitely recommend.

RUBY E. on

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I felt my stuff was save there

Marie S. on

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This was an excellent experience with all aspects (management, move-in, move-out, accessibility, security, assistance, cleanliness). I highly recommend them and would definitely use them again.

Estelita C. on

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Staff were helpful & answered/explained our questions & concerns.

darren c. on

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Everyone had been great

Anthony W. on

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Sharon was very helpful and friendly.

laura e. on

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It was nice and clean. And you employee Sharon Rodriguez was very nice and helpful to me and my family. We were stressed and her being nice and her encouraging words really helped me and family.

GARY L. on

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Sharon was wonderful fantastic and terrific, we moved from California to Las Vegas and needed to store some of our property when we first moved in. Everyone was very helpful I've been very satisfied.

Denise G. on

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Sharon is fantastic. We just moved to Las Vegas from Cincinnati, Ohio, and she has been very helpful, She is a jewel.

PHYLLIS T. on

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The staff was great exception for Tommy who was always rudeall of the time. After he started yelling at me for requesting that he not talk to me in a disrespectful manner, I went when he was off!

Myrtle D. on

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Sharoni Rodriguez was very informative, professional and courteous.

Sean H. on

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This was the most exceptionally incredible experiences all around. Literally drove there after a nightmare with all my belongings and your facility and employee were a god send! So professional! Ty!!

Anthony S. on

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All I can say is thanks for working with me to provide the size storage building I needed.

TANESHA J. on

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I really appreciated the staff here, they always were friendly and helped me out in any time of need. Both Ms. Sharon's were great!

BRANDY B. on

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Convenient location

ZERLINE R. on

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The staff at this location was AWESOME. No matter what type of problem I had or how bad my day was, they always found a way to turn my darkness into light. Need more locations like this one.

ronny l. on

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Stafff was so nice and so professional, A+ for the team!

SHELLEY O. on

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One of the staff was very rude and had a very bad attitude . I have a son with special needs and he was not treated with insult for looking a certain way.

janette d. on

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Love your excellent service always willing to be helpful

wilbur n. on

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Appreciated the service!

julia f. on

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The staff and manager were rude and had poor professional skills.

Michelle M. on

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Thank you