Customer Reviews for U-Haul Moving & Storage at W Lake Mead Blvd

826 reviews

3083 W Lake Mead Blvd   North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

(702) 895-8885

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 895-8885

3083 W Lake Mead Blvd
North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Thank you for making the process fast and easy, my move was less stressful because of it. Great friendly service at this location.

Angel C. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
Rating:
5.0

Everything is good

MICHAEL S. 
Rating:
5.0

This location is always clean and everyone is polite and friendly.

Cherie N. 
Rating:
5.0

Fast and friendly

mayola C. 
Rating:
5.0

The ladies are so nice. There service is wonderful.

Shannon E. 
Rating:
5.0

Customer did not leave a comment.

FRANKIE J.  |  Overall Experience 
Rating:
5.0

The people are wonderful, and we will miss Sharon a bunch.

DAVID WAYNE S.  |  Overall Experience 
Rating:
5.0

Everything went very smooth.

Gerald J. 
Rating:
5.0

A pleasant and easy experience.

Mayra C. 
Rating:
5.0

Thank you for being there to help

helen n.  |  First Impressions 
Rating:
5.0

The storage was clean and convenient. The staff was kind and helpful they were amazing and they did a great job keeping us abreast on what's going on around the property.

Regina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ennis Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly E. 
Rating:
5.0

Sharon was a great help! I wish I can say the same thing for the movers.

Gerald R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carey R. 
Rating:
1.0

Manager very rude and doesn't really want our business even though we rent a van every week

Kathleen K. 
Rating:
5.0

Very helpful when getting to our destination. Enjoy our ride in the truck. Comfortable. Thank you for your employees was very knowledgeable about their equipment and was very friendly.

Gary l.  |  First Impressions 
Rating:
5.0

This locations team took customer service to a new level. Their consideration for botched plans proved that U-HAUL provides stellar staff and customer service. I personally called this location to thank them again for helping me out. All the best, KW

Keith W. 
Rating:
4.0

Customer did not leave a comment.

Vickie B.  |  First Impressions 
Rating:
5.0

They are always very helpful, honest and respond quickly.

Verilynn L. 
Rating:
5.0

Customer did not leave a comment.

Melvin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Melvin M.  |  First Impressions 
Rating:
5.0

Very friendly as well as professional

terry L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEVENRAL C.  |  First Impressions 
Rating:
5.0

Staff is always friendly and available. Thank you!

MAYRA C.  |  Overall Experience 
Rating:
5.0

I love uhaul

Monica Z.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn T. 
Rating:
5.0

Great customer service by the manager Sharon. I know there are two, but there was only one that I ever interacted with.

Aaron B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kianna Y. 
Rating:
5.0

My only complaint is I reserved a 10x18 however that was not available when I arrived. Ended up with a 19x10 and a 5x8.

Helen W.  |  First Impressions 
Rating:
5.0

Great customer service

ivan L. 
Rating:
5.0

Customer did not leave a comment.

Jose B.  |  Online Move In 
Rating:
5.0

Early morning. Made it Happen. Using this location soon. Awesome

Ronald M. 
Rating:
4.0

Customer did not leave a comment.

TATIANA N.  |  First Impressions 
Rating:
5.0

The staff made the experience painless.

kenneth r.  |  First Impressions 
Rating:
5.0

Sharon I believe is her name was amazing and really worked with me on accommodating my needs with my work schedule. 5 stars!

Christina D. 
Rating:
5.0

As usual I was going to only store my items for a little while,yet I stayed much longer than I expected. I am very satisfied with u haul storage on lake Mead at Simon's.Thanks again for taking care of me and my stuff

Timothy T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherie N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha M. 
Rating:
5.0

The staff is amazing, everyone was very helpful and professional.

TERRY DEAN J.  |  Overall Experience 
Rating:
5.0

Very nice place to rent from

Latonya w.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charlene T. 
Rating:
5.0

Customer did not leave a comment.

Valerie V. 
Rating:
5.0

Customer did not leave a comment.

CHERYL J. 
Rating:
5.0

Sharon Smith and the staff were simply wonderful. They were always fast with an answer to questions and helped me with getting items that would be helpful with storage. Their knowledge and professionalism made my experience one of the best I have ever had.

BRITNEY J.  |  Overall Experience 
Rating:
5.0

I had so many issues with other locations especially Uhaul off Fremont St. as they were supposed to have a cargo van rental saved for me. Called it in and confirmed but when I showed up (on-time) they said rentals were double-booked and mine was nowhere to be found. I received the $50 rental guarantee but $50 is nothing to replace the inconvenience and time lost waiting for this mistake while in-line and being late to work. The $50 credit didn't even last when I had to Uber across town to 2 separate locations which the other still didn't have a van, finally a 3rd spot was found 2 hours later with Uber transportation costing over $60! I'm a retail business owner/ repeat vehicle renter and need a box truck every few months. I decided to try a new location off Lake Mead, this one I give major appreciation to Sharon R. as she helped me with my exact equipment I needed just under 10 minutes! I was very impressed with this service I already booked another van rental as well as rented out a storage unit. I've made this officially my go to location and recently upgraded my storage locker to their biggest one 10'x30'! They see so much they already remember my name! I feel very comfortable here and see my business being long term with the majority of their moving & storage needs. Thanks again Sharon R.!

charles M. 
Rating:
5.0

Thank you very much! God bless

hosvaldo s.  |  Overall Experience 
Rating:
5.0

Sharon was so helpful and so sweet..can't get better than her..

Irene C. 
Rating:
5.0

Thank you for all the help. You rock!

ruth r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carrie R.  |  First Impressions 
Rating:
5.0

Nothing they are very nice, equipment always clean and they are quick to get you in and out.

Kathleen K. 
Rating:
5.0

Used storage almost two years had no problems at all. Great office staff!! Will use again if needed.

Annette L.  |  Overall Experience 
Rating:
5.0

Explain to the next customer that there is no extra miles given to local only out-of-state miles coverage a percentage.

Tamara B. 
Rating:
5.0

Love everything about this location and Sharon Rodriguez was amazing. She was pleasant and helpful.

tammy S. 
Rating:
5.0

The employees and manager on site was wonderful very friendly and very helpful the best I’ve seen and I’ve been using U-HAUL storage for a while now

Tracy B.  |  First Impressions 
Rating:
5.0

Great customer service. Kudos to the manager for stepping up and understanding my situation and resolving the issue at hand!

SHERRY S. 
Rating:
5.0

Customer did not leave a comment.

Derrick R.  |  First Impressions 
Rating:
5.0

Sharon was great,wonderful customer service,prompt service

Derrick R. 
Rating:
5.0

No complaints, never had a problem at this facility

Ernesto R.  |  Overall Experience 
Rating:
5.0

Extremely helpful and courteous. Booking online is so fast and convenient.

Alex W. 
Rating:
5.0

Customer did not leave a comment.

howard c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robin A. 
Rating:
5.0

The Manager (Sharon), is very professional in every way. I am very pleased with everything and have no complaints what-so-ever. It's been a pleasure. Thanks.

joseph c.  |  Overall Experience 
Rating:
5.0

Nothing. It worked out great and employee was extremely helpful and friendly.

Kathleen K. 
Rating:
5.0

Sharon is great I just moved here and she literally made my experience really welcome. I worked with Matt today as well and he was also really great!

Lorrie G. 
Rating:
3.0

Customer did not leave a comment.

Christal S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Second time renting a vehicle from this location. Friendly staff.

DIETER S. 
Rating:
5.0

The office staff was phenomenal.

Jane C.  |  Overall Experience 
Rating:
5.0

It's great dealing directly with the branch, so helpful, and booking directly with the account online. No more hassles of waiting on the phone.

Mike A. 
Rating:
5.0

Prices are stupid high.. in a time when most are struggling the worst thing is everything increasingly going up. But overall the staff was AWESOME!

Tracie S. 
Rating:
5.0

Thank you to both the Sharron's for your amazing service !! Definitely recommend this location !

leona V. 
Rating:
5.0

Except Cash

Florance hall K. 
Rating:
5.0

The agent who assisted me went out of her way. I will recommend this I-haul to others . I am a Realtor who helps folks find Rental homes along with being a Buyers Agent. Thank you

WALTER WILLIAM F. 
Rating:
1.0

Keep your word with reservations..Had to go to different locations to pick up the damn truck you promised.,.

MICKEL ANDY P. 
Rating:
5.0

I RECOMMEND THIS LOCATION TO ANYONE AND EVERYONE WHO NEED A UHAUL TRUCK SUPER FRIENDLY AND DOWN TO EARTH NOT TO MENTION “SHARON FLORES RODRIGUEZ” DOPEST CUSTOMER SERVICE EVER!!!!! 💯💯

faye S. 
Rating:
4.0

Customer did not leave a comment.

Saeed M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank m.  |  Overall Experience 
Rating:
5.0

We were on a wait list. When a unit became available, we were able to do the whole transaction over the phone. Easy Peasy! Definitely worth the wait.

RoseAnn P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHERYL J. 
Rating:
5.0

Excellent customer service.

James D. 
Rating:
5.0

The lady that took care of me was knowledgeable and helpful showing me where to go helping me find unit. Thanks

lorrie a.  |  First Impressions 
Rating:
4.0

The truck smelled like cigarettes...

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Alisha G. 
Rating:
5.0

Sharon and her staff are a blessing to know. They are very helpful and full of resources. I tell everyone I know who needs a storage to go to them. I give them 1,000 stars.

CLEO M.  |  Overall Experience 
Rating:
5.0

Please let your customers know that if they return after hours/online they'll need to take and upload pictures before locking up the vehicle and dropping the keys in the box. This was not explained to us prior. Fortunately the clerk was very understanding and we were able to conclude our transaction.

Rose Ann P. 
Rating:
5.0

A+++++++

Todd J. 
Rating:
5.0

Great job!

Kylie Z.  |  First Impressions 
Rating:
5.0

Pleasant experience .quick process. Courteous owner/staff.

DURRAN DARRELL S. 
Rating:
5.0

Customer did not leave a comment.

Sally L.  |  Overall Experience 
Rating:
5.0

the person the help me with rental change he was very helpful he needs a rise

Rodrigo G. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO C. 
Rating:
5.0

Very Nice and helpful Staff

Joann S.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

ANTHONY A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Farrell W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Freddie Jr h.  |  Overall Experience 
Rating:
5.0

Service was great quick service

robert B. 
Rating:
5.0

Customer did not leave a comment.

Doris W. 
Rating:
5.0

The staff are friendly and the facilities are clean.

marylouise o.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda B.  |  Overall Experience 
Rating:
5.0

Alonzo was very helpful, had a positive attitude. Was patient and he represents your company very well. He deserves accolades.

Vicki B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOLLY S.  |  Overall Experience 
Rating:
5.0

Sharon Garcia was the best thing they could have happened to me. I love this woman so much. She is a wonderful employee for U-Haul don't ever let her go. I have found kindness in this world because of her thank you U-Haul.

Levena M.  |  Overall Experience 
Rating:
5.0

Great job

Alfred R.  |  Overall Experience 
Rating:
5.0

It's very clean and well maintained

Cherie N. 
Rating:
5.0

This is the Go-To U-Haul location for the greater Las Vegas area! I had the best customer service experience with Sharon Rodriguez, Steve and the owner, Sharon Smith. A stressful move was complicated with a check engine light that came on in the U-Haul van, but this amazing team at W Lake Mead in N. Las Vegas went above & beyond to rectify everything. Yes, they're 10 miles away from the strip, but the level of professionalism, the courtesy and hassle-free interaction with all of them is absolutely well worth the trip. I couldn't have asked for a better experience with them and I'm grateful that I selected them as my U-Haul provider!!! Great job Sharon!

SHAUN B. 
Rating:
5.0

Sharon is the best employee you have in the nation! Promote her right away!

James C.  |  Overall Experience 
Rating:
4.0

The door was clearly broken, the cable on one side was off it's track. This caused numerous issues in opening the door during the course of my rental. There were no other trucks available at this location.

Daniel K. 
Rating:
2.0

My storage unit was broken into 4hrs later after I left and about $5,000 worth of my valuables was stolen and they got into my bank account to me it was a slap in my face to put my stuff In STORAGE were your belongings suppose too be safe

brenda t.  |  Overall Experience 
Rating:
5.0

Sharon and Sharon were amazing. They were so helpful and nice. I would definitely recommend to anyone needed to utilize the services offered to use this location.

dallas c.  |  Overall Experience 
Rating:
5.0

There is no improvement, these ladies and the office has been absolutely exceptionally perfect each and every time I have time and I have been dealing with them for 3 years. I am absolutely satisfied with the service of each and every member of staff at this location.

Tonya E. 
Rating:
5.0

Customer did not leave a comment.

Darchelle C. 
Rating:
5.0

Customer did not leave a comment.

LINDA K.  |  First Impressions 
Rating:
5.0

Accident service

THEADORE R. 
Rating:
5.0

Muchas gracias Sharon

hosvaldo s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shalondria G. 
Rating:
5.0

just satisfied with pick up and drop off. thank you!

ian M. 
Rating:
5.0

The facility on West Lake Mead was extraordinarily clean, the personnel exceptionally friendly and helpful. I could not have found a better place to unload my truck, Sharon was polite, caring and concerned that I understood everything you should be proud of this location and make sure all of your rentals take advantage of this exceptional location

Richard J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Sharon has Superior Customer Service.

Hope F.  |  First Impressions 
Rating:
2.0

You greasy scumbags, charged me $26 days after I already paid my $66 dollar bill. I will be reporting you and telling everyone about your shady tactics and actions, make no mistake this isn't over.

Andrew G. 
Rating:
5.0

Great job

Alfred R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerry K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rosie h.  |  Overall Experience 
Rating:
5.0

Excellent service ...

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Donna C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon S.  |  First Impressions 
Rating:
5.0

Awesome customer service from Sharon the GM 100% professional in all aspects of the rental process Thank You so much Sincerely Ricardo Zamudio

Ricardo Z. 
Rating:
5.0

The owner was friendly and explained everything very well. Great run business.

GONZALO C. 
Rating:
4.0

Customer did not leave a comment.

tashawonna m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arsalan R. 
Rating:
5.0

Great feeling and customer friendly.

hilton r.  |  First Impressions 
Rating:
5.0

Never had an issue and Sharon was a blessing when I needed help. Thank you!!

judy c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLANDO DERRITT B.  |  First Impressions 
Rating:
4.0

Thank you

Dwayne D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tony w.  |  Overall Experience 
Rating:
5.0

Sharon R was very helpful and kind would recommend this location to anyone moving and/or need storage.

Dominique S. 
Rating:
5.0

Customer did not leave a comment.

Charles Y.  |  First Impressions 
Rating:
1.0

I will not recommend UHAUL due to the employees stealing items from my unit. The reason I say that it was the employees is because I am the only person that have the key to the unit. The lock was a UHAUL lock. My TV and some electronics were taken as well as some other items. The unit was always locked and closed. My items are gone and the unit was closed and locked. My conclusion is that they have a key that fit all Uhaul’s locks and they skim items from the units. This is not unheard of and is quite common with storage facilities. I will not do any future storage, vehicle or any business with Uhaul. I have told people of this experience and I hope they take their hard earned money elsewhere

Scheryl R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILLIP G.  |  First Impressions 
Rating:
5.0

Everything went well. The service from Sharon Rodriguez was exceptional.

Carol P. 
Rating:
5.0

Make sure Alphonso gets promotedwith a raise. He has great customer service.

Patricia S. 
Rating:
5.0

Hello Sharon was very nice.on helping me out with renting.. I think she need a Rise..super good customer service.

MILDRED L A. 
Rating:
5.0

Great trip everything worked well returned it in 1 day thanks very much Vegas Uhaul Sharon and the boys

Sandra F. 
Rating:
3.0

They call you like crazy they every day since you rent the truck just to remind you of the return time

Johan V. 
Rating:
5.0

easy access, clean, secure, friendly and professional service... A+++++

Andrew P.  |  Overall Experience 
Rating:
5.0

Sharon and the guy did a awesome job

Aquilla P.  |  First Impressions 
Rating:
5.0

It would be nice if you mop the floor of the truck after each return. The dolly and appliance dolly were not good. The tires should be inflatable for better ease of use. It was a waste of money for me.

Reza H. 
Rating:
5.0

The customer service was amazing. I was very comfortable

Tawanda L. 
Rating:
5.0

Customer did not leave a comment.

Hector C. 
Rating:
5.0

Shannon is amazing!! She took really good care of me and was very informative!

CHRISTIAN O. 
Rating:
4.0

Counter person was very nice

Quentin A. 
Rating:
5.0

Customer did not leave a comment.

NATHAN B. 
Rating:
5.0

Stored my belongings at the facility for the better part of two years. Co- managers are both named Sharon! Referred to them as "Sharon to the first and second power." Felt as though they were my friends.

philip l.  |  Overall Experience 
Rating:
5.0

Your employees are very knowledgeable, had us in and out in no time.

Darlene S. 
Rating:
5.0

Sharon Rodriguez was very kind and friendly. Very helpful and knowled

cary H. 
Rating:
5.0

Thank You so very much. U haul you were there for me when I needed you the most. Please keep up the Great Work! 🥰

charlene S. 
Rating:
5.0

I loved Sharon. She was helpful and kind. Very professional environment.

DEENAH H.  |  Overall Experience 
Rating:
5.0

The staff at this location are excellent. They greeted me with a smile and were helpful. Thanks you!

TAMMY LYNN S. 
Rating:
5.0

Always happy with this location. I actually work for U-Haul in customer service. The GM made sure to give me extra days and miles to help make sure I didn't accrue too much additional cost on my rental. That was appreciated. The truck was clean and performed well. Everything was done timely and efficiently. Good job!

Frederick A. 
Rating:
5.0

I am so delighted with the U-Haul railer and storage, and with the excellent service I received from Sharon and all the staff. I felt like I was part of their family. They went out of their way to ensure that all details of my move were perfect, and that's exactly what happened! How wonderful! I would happily recommend the West Lake Mead U-Haul and Storage to anyone in my family, circle of friends, or casual acquaintances, No question I will always make this location my home U-Haul dealership. No doubt I will be renting more trailers during my stay here for in-town furniture pickup, etc. I am planning another move out of state within the next year or so - and guess who my dealership is going to be? Yes, it will ONLY be the West Lake Mead U-Haul and storage run by Sharon. Wouldn't dream of going anywhere else!!!!!

BARBARA P.  |  Overall Experience 
Rating:
5.0

Very great customer service

Glenda S.  |  Overall Experience 
Rating:
5.0

Perfect Experience

Jeannette H. 
Rating:
5.0

N/A I was given excellent customer service thank you u haul

janette D. 
Rating:
5.0

Ms. Sharon was so helpful!!! This locations staff is amazing!! Definitely would recommend!

Tonisha S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emily W.  |  Overall Experience 
Rating:
5.0

I can't remember the uhaul employees name who helped me but he was very nice and professional

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

janine C.  |  Overall Experience 
Rating:
5.0

This is the nicest U-Haul dealership I've been to. Very clean, knowledgable, professional and friendly staff. I could not be happier with the service, and my favorite thing is the free storage. Really helps since Im seeking a condo home and currently staying in a suite by the week until I find it. without storage, I'd have been stressed! The general manager is fantastic. I've always used U-Haul and I will always use U-Haul. This recent move was by far my absolute best experience.

BARBARA P.  |  First Impressions 
Rating:
5.0

Excellent staff! I've always used U-Haul and I will always use U-Haul. The free 30-day storage is a blessing since I'm looking for housing. One les worry and expense. Thank you.

BARBARA P. 
Rating:
5.0

Customer did not leave a comment.

deandre t.  |  Online Move In 
Rating:
5.0

The staff, both Sharron's are always helpful and go out of their way to assist and resolve any issues. Unlike the corporate side, which does not answer the phones and seem to always have issues.

Verilynn L. 
Rating:
5.0

The manger there was very helpful. Friendly staff, Always clean. I had no problems. Yes, I will rent again from this storage facility." Go uhaul".

Mariesa J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvette J. 
Rating:
5.0

Nothing everything is running smooth and Sharon Rodriguez is very knowledgeable and friendly I will definitely go there again

Nestor M. 
Rating:
5.0

Customer did not leave a comment.

Ty A. 
Rating:
5.0

Your doing great. Keep up with the great service.

Tony H. 
Rating:
5.0

Very great customer service from the entire team. They all were very helpful and professional. Thank you to both Sharons' in management and Alonzo! I appreciate you all!

Brandon A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billy W. 
Rating:
5.0

Customer did not leave a comment.

Diane S.  |  Overall Experience 
Rating:
5.0

The problem lies with the corporate offices. To book over the phone takes hours upon hours. No one answers the phone and when they do you get cut off. Then after hours on the phone you do manage to make a booking, it doesn't work when you try to pick up the truck. NIGHTMARE

Mike A. 
Rating:
5.0

Sharon was so freakin excellent!!

TANISHA R. 
Rating:
5.0

Excellent customer service. If I ever need storage service again in the future, I would definitely be a returning customer.

cherry f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony J.  |  Overall Experience 
Rating:
5.0

The best in the Valley😎

oaujar w.  |  Overall Experience 
Rating:
2.0

Sharon was friendly and helpful, a pleasure to work with. But I reserved a 10x15 room about a month in advance, and when I showed up with a full truck I was told I could only get a 10x10 space. I would have happily paid for an extra month to lock in the 10x15 space. The 10x10 space is packed so tight that I have no isle to get to my stuff in the back. It's bad. I wish U-Haul had contacted me weeks in advance about this. I didn't request 10x15 as a joke or a suggestion; I expected to have that 10x15 space ready and waiting for me. I would have chosen a different storage facility if time permitted.

Bryan K.  |  First Impressions 
Rating:
5.0

Being my first stop in a new state, my encounter with the manager, Sharon (I think that’s her name) she was really nice. She helped me even though I arrived a few minutes after closing time. I appreciate that! Talking to her made me feel like I was family and not just a customer! ~The Dennis Family

Ricky D.  |  First Impressions 
Rating:
5.0

Customer service was A-1. Sharon Flores Rodriguez went above and beyond. Very professional as well as personable. I really enjoyed the experience. 5 ⭐⭐⭐⭐⭐..and then some. Kudos to Sharon!!!

doris p.  |  First Impressions 
Rating:
5.0

Dear Sharons, hope all is well w/the both of you, Thank you so much for keeping my Mother's stuff safe all these years and for being so kind and understanding....... You'll are the best!! I wish you both Good health and stay safe😊💖👌👍 Patricia

PATRICIA R.  |  Overall Experience 
Rating:
5.0

everything was great here ...

philip c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julie r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice P. 
Rating:
5.0

Great service...Sharon is awesome!

Jacqueline L. 
Rating:
5.0

Sharon and the staff was very respectful and helpful I will definitely go back. Thank you

nestor M. 
Rating:
5.0

I have rented from this location several times this year, I have encountered each and every staff member that's there and I have nothing but positive things to say about each and every one of them they are doing an awesome job keep up the good work.

Tonya E. 
Rating:
5.0

Customer did not leave a comment.

amada w.  |  First Impressions 
Rating:
5.0

perfect for us... convenient, clean, well run, affordable

Andrew P.  |  First Impressions 
Rating:
5.0

Thank you Sharon,Sharon, and staff. Always so helpful and Always a service w a smile !

donna k.  |  Overall Experience 
Rating:
5.0

I appreciate MS. Sharon she was God sent and a wonderful woman to work with thanks again.

Jacqueline F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bodie c.  |  Overall Experience 
Rating:
5.0

All the employees are wonderful.

DENICE T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carolyn b.  |  First Impressions 
Rating:
5.0

Very good ppl always helpful will call you if ur lock is off .. I will come back here

latonya w.  |  Overall Experience 
Rating:
5.0

The staff is the best. If you need storage this is the place to go. Thank you so much

Micheal R.  |  Overall Experience 
Rating:
5.0

No Comment

tony w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon S.  |  Overall Experience 
Rating:
5.0

Sharon and Sharon at this location have always taken care ❤ of our needs whether rental of truck. Storage or just being a friend in our time of need. Appreciate them both so much. Thank you gals for helping us especially most stressful times.

Vivian L.  |  Overall Experience 
Rating:
1.0

I had the storage unit for about 6 weeks and my storage unit was ransacked. Staff were courteous but U-haul gave no assistance with my stolen items. Storage units are easy to get access of for anyone as there is only a gate to get through.

ALBERT L.  |  Overall Experience 
Rating:
5.0

Ms. Sharon is excellent and deal with you on a personal friendly level and is always pleasant wether in person or over the telephone. She knows her customers. She has been great and is courtesy at all times.

Ernest F.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Neyia W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

caryetta b.  |  Overall Experience 
Rating:
5.0

Love you guys very much.

Diane S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas O.  |  Overall Experience 
Rating:
5.0

Sharon Rodriguez is by far the best human being in the world. She went up and beyond to help me with my needs like no other person has ever done. U-Haul is so lucky to have her as an employee as I am in finding her so she could help me reach my goals and my needs

Micheal R.  |  First Impressions 
Rating:
5.0

Queen Sharon with the purple hair rocks !she took great care of my husband & I .😃

Regina B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Y.  |  Overall Experience 
Rating:
5.0

I really love the staff there. The two Sharon's are so kind, helpful this is my second time renting. The whole staff is great. Pleasant and friendly. Thank you so much I appreciate you all.

Rochelle C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Eddie B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allen P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nevada Black p.  |  First Impressions 
Rating:
5.0

The manager Sharon was always very kind and helpful always!! I had this unit since 2014 very happy with the safety and AC in the units!

SHARON F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne B.  |  First Impressions 
Rating:
4.0

VERY PROFESSIONAL AND ACCOMMODATING..

Bart F.  |  Overall Experience 
Rating:
5.0

Great customer service.

Lance D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel J.  |  First Impressions 
Rating:
5.0

Check out was easy and simple the rep eas beyond professional

Carolyn S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ceasar r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tykeishia R.  |  First Impressions 
Rating:
5.0

I will always come back to this storage when needed.

Chad C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan E.  |  First Impressions 
Rating:
5.0

Sharon Flores Rodriguez is the best assistant manager there she should be bumped up to manager so that way she can get paid more. She has helped me out so much she was so great she has no idea how much I appreciate everything that she did and provided me with the best service the best service that I've ever had renting from U-Haul. Also with the storage and everything she helped me out so much. Last month was the worst that I've ever had and she was able to help me get through the whole thing without any hiccups without any issues. Thank you so much Sharon Flores Rodriguez I appreciate everything that you did to help me

Tyann S.  |  Overall Experience 
Rating:
5.0

Thank you!!

Airica P.  |  Overall Experience 
Rating:
5.0

The lady’s are the best. They really want to work with you all any they funny they kept it real

ileen l.  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff.

Elizabeth B.  |  First Impressions 
Rating:
5.0

SHARON IS AMAZING! She really is awesome! U-HAUL YOU TRULY HAVE A GEM WITH HER! Thank you Sharon for being you!

Ellen I.  |  First Impressions 
Rating:
5.0

Sharon was absolutely awesome, she knows her business very sharp at what she does.

Kim N.  |  First Impressions 
Rating:
5.0

If we ever need that sirvice again, that will be the one that we will sellect! If you ever need music or a theme song for Uhaul please consider using uis. The Las Vegas Music Association. We produce

las vegas m.  |  Overall Experience 
Rating:
3.0

Horrible Rental Experience

Joseph A.  |  Overall Experience 
Rating:
5.0

Nice place to rent truck or storage unit

Kevin C.  |  Overall Experience 
Rating:
5.0

Sharon was a great help. Very knowledgeable and a pleasure to work with.

charles s.  |  First Impressions 
Rating:
5.0

Every single thing was great.

CHARLES S.  |  First Impressions 
Rating:
5.0

Great service from Sharon and her helpers. Well recommend

Joanne V.  |  First Impressions 
Rating:
5.0

Both Sharons were super helpful and extremely nice.

LEANDRO P.  |  Overall Experience 
Rating:
5.0

Sharon and Sharon were awesome. Really appreciate all these gals do. Makes life easier on stressful times with moving. thank you both.

Vivian L.  |  First Impressions 
Rating:
5.0

Tall Sharon was incredibly conscientious and attentive, friendly and very competent. She deserves a raise.

douglas j.  |  First Impressions 
Rating:
5.0

Handy use of dolly carts, indoor air conditioning great in cool comfortable temperature

Cheryl S.  |  Overall Experience 
Rating:
5.0

The crew, especially, Ms Sharon Rodriguez, gave awesome customer service over the last 15 months. From a truck return, to rental of several different sized storage units, to the closing of my account.

Myrtle D.  |  Overall Experience 
Rating:
5.0

Great service. Excellent location for my needs. I would use them again when the need arises.

MONTE R.  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and kind. I will recommend them to all my friends

ruth w.  |  First Impressions 
Rating:
5.0

Very Helpful !

rainbow dream a.  |  First Impressions 
Rating:
5.0

I LOVE SHARON THE MANAGER AND ALFONSO !!!!

LATOYA R.  |  First Impressions 
Rating:
5.0

👌👍👏🙌

Johnny A.  |  Overall Experience 
Rating:
5.0

Great service

Melinda W.  |  First Impressions 
Rating:
5.0

***** star. EVERYONE was very nice, helpful, fun, knowledgeable and a true delight when i was there...like a dozen times. From purchasing over $250 in supplies to rental of 20 foot truck.

Cheryl S.  |  First Impressions 
Rating:
5.0

Thank you for 3 to 4 years of storage

clifford m.  |  Overall Experience 
Rating:
5.0

👍🏽

Jacciah B.  |  Overall Experience 
Rating:
5.0

Sharon Rodriguez was VERY helpful to me and my family needs. She didn't hesitate to handle any concerns with may have had. She should be rewarded for her consistency and awesome customer service.

Krystal O.  |  Overall Experience 
Rating:
5.0

Sharon went about and beyond to help on her lunch break very respectful and helpful

Jeron R.  |  First Impressions 
Rating:
5.0

Alonzo was very friendly and helpful. I highly recommend this location.

Melinda T.  |  First Impressions 
Rating:
5.0

GREAT CUSTOMER SERVICE!! Sharon and Alonzo made our experience very smooth and we appreciate all of their help.

Daryl C.  |  First Impressions 
Rating:
4.0

no comments.

Marion B.  |  First Impressions 
Rating:
5.0

Staff was very helpful and answered questions.

donald s.  |  Overall Experience 
Rating:
5.0

Office staff always great... I sometimes wave as I drive by. ; )

Doris r.  |  Overall Experience 
Rating:
5.0

Great friendly

julie r.  |  First Impressions 
Rating:
4.0

Good

Joan G.  |  First Impressions 
Rating:
5.0

I made phone reservation &rep was helpful & efficient. She quickly narrowed down my needs &provided options.I arrived late w/just 15 mins. to close & was concerned but they were quick & had no issues

Becky R.  |  First Impressions 
Rating:
5.0

Best Uhaul in vegas

marlon b.  |  Overall Experience 
Rating:
5.0

Both Shannon's were very friendly. Their crew members are very friendly as well. I would definitely be a customer forever. I would also recommend this facility to all my friends and family.

Christina S.  |  Overall Experience 
Rating:
5.0

They're doing a great job

al e.  |  Overall Experience 
Rating:
5.0

Excellent

Julie S.  |  Overall Experience 
Rating:
5.0

I appreciate the Sharons they are awesome people.

Tangerine B.  |  Overall Experience 
Rating:
5.0

Staff was more than just a little helpful in unload nightmare in getting us some help from outside. Thanks to Sharon’s recomendations it went better than expected.

Dennis F.  |  Reservation 
Rating:
5.0

I only have one issue. I was in need of storage space and there was a special for $20.00 but i wasn't qualified because I'm a resident

willena j.  |  Overall Experience 
Rating:
5.0

SHARON..was great!! All the staff are super friendly and helpful. I really appreicated everyone's courtesy towards me. I would DEFINITELY reccomend this facility ! One of the nicest staff in VEGAS

Michelle L.  |  Overall Experience 
Rating:
4.0

None

Yesenia H.  |  Overall Experience 
Rating:
5.0

Storage was safe and secure. Never let any unauthorized access. I recommend this site to anyone.

David S.  |  Overall Experience 
Rating:
5.0

I had a great experience. Sharon was very nice and helpful. She even found a ride for me back to my hotel, which I considered "above and beyond the call of duty". I would definitely recommend.

Thomas O.  |  Reservation 
Rating:
5.0

I felt my stuff was save there

RUBY E.  |  Overall Experience 
Rating:
5.0

This was an excellent experience with all aspects (management, move-in, move-out, accessibility, security, assistance, cleanliness). I highly recommend them and would definitely use them again.

Marie S.  |  Overall Experience 
Rating:
5.0

Staff were helpful & answered/explained our questions & concerns.

Estelita C.  |  Overall Experience 
Rating:
5.0

Everyone had been great

darren c.  |  Reservation 
Rating:
5.0

Sharon was very helpful and friendly.

Anthony W.  |  Reservation 
Rating:
5.0

It was nice and clean. And you employee Sharon Rodriguez was very nice and helpful to me and my family. We were stressed and her being nice and her encouraging words really helped me and family.

laura e.  |  Overall Experience 
Rating:
5.0

Sharon was wonderful fantastic and terrific, we moved from California to Las Vegas and needed to store some of our property when we first moved in. Everyone was very helpful I've been very satisfied.

GARY L.  |  Overall Experience 
Rating:
5.0

Sharon is fantastic. We just moved to Las Vegas from Cincinnati, Ohio, and she has been very helpful, She is a jewel.

Denise G.  |  Reservation 
Rating:
5.0

The staff was great exception for Tommy who was always rudeall of the time. After he started yelling at me for requesting that he not talk to me in a disrespectful manner, I went when he was off!

PHYLLIS T.  |  Overall Experience 
Rating:
5.0

Sharoni Rodriguez was very informative, professional and courteous.

Myrtle D.  |  Overall Experience 
Rating:
5.0

This was the most exceptionally incredible experiences all around. Literally drove there after a nightmare with all my belongings and your facility and employee were a god send! So professional! Ty!!

Sean H.  |  Overall Experience 
Rating:
4.0

All I can say is thanks for working with me to provide the size storage building I needed.

Anthony S.  |  Overall Experience 
Rating:
4.0

I really appreciated the staff here, they always were friendly and helped me out in any time of need. Both Ms. Sharon's were great!

TANESHA J.  |  Overall Experience 
Rating:
4.0

Convenient location

BRANDY B.  |  Overall Experience 
Rating:
5.0

The staff at this location was AWESOME. No matter what type of problem I had or how bad my day was, they always found a way to turn my darkness into light. Need more locations like this one.

ZERLINE R.  |  Overall Experience 
Rating:
5.0

Stafff was so nice and so professional, A+ for the team!

ronny l.  |  Overall Experience 
Rating:
3.0

One of the staff was very rude and had a very bad attitude . I have a son with special needs and he was not treated with insult for looking a certain way.

SHELLEY O.  |  Overall Experience 
Rating:
5.0

Love your excellent service always willing to be helpful

Rhonda H.  |  Overall Experience 
Rating:
5.0

Appreciated the service!

wilbur n.  |  Overall Experience 
Rating:
2.0

The staff and manager were rude and had poor professional skills.

julia f.  |  Overall Experience 
Rating:
5.0

Thank you

Michelle M.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top