Excellent service!
KATHY SCustomer Reviews for U-Haul Moving & Storage on County Line Road
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process for check-in non counter less was horrible. The gas mileage was not what was in the system and uploading a photo did not work. When I returned my truck I put the gas right back where it was. I was charged for gas I didn’t use at all. I have discovered that this is an ongoing issue. This makes me not happy with U-Haul anymore.
Felicia TI was charged 5 gallons of gas when I drove the truck less than 12 miles and it was never idling. I put in 2 gallons of gas before returning the truck which should have more than compensated for the usage. That gas charge was just to make more money off of me.
ERIC EThe uhaul site to upload photos is hard to use. Try as I may couldn't get it to work with my android phone.
GREGORY CService was excellent! Very professional, very knowledgeable, and van was very clean!
JACQUELINE RVery helpful staff, and quick well stock with trucks and trailers.
ANDREW SI want happy about them charging me $76 to my mom's card I told them to call me if I owed anything. Other than that everything was good
LAUREN A | First ImpressionsNothing, great customer experience, clear instructions, clean lot and vehicle, etc.
JOSEPH DWho help me very knowledgeable of what he was doing good job
JEFFERY HThe young lady who assisted us was pleasant, super friendly and efficient.
Rose LThe truck did not smell good
ISAIAH CAlly Czajkowski was extremely helpful. Great customer service and would rent here again.
MICHAEL MEach time ive dealt with this particular u-haul ive had a great experience. They are great.
ANTHONY C | Overall ExperienceExcellent Service at both locations.
NAPOLEON PAll employees were very helpful and professional. Excellent employees!
DANA G | First ImpressionsWays to adjust side mirrors for proper view.
ALEXIA MCustomer service needs work
KEVIN D | First ImpressionsA good experience
JOAN D | First ImpressionsVery nice!
BRUCE AI tried to reserve a storage unit online and the site would not store my drivers license photo so I was unable to complete my reservation. Two days later when I was at the rental location, the unit had increased $23 and the rep was unable to honor my original price. This was a bit irritating and I had no choice at that point.
JOAN DExcelentes servicios
DARWIN MEveryone I interacted with at this location was very professional. Equipment was all as described, no issues. I also utilized the “Move Help” option within the uhaul booking to hire movers to help me load/unload. I had a company booked, but they canceled on me the morning of the move. I was able to work with the Move Help folks and get another company booked the same day. This pushed my timeline to turn in the truck a little bit later. The employees at this uhaul location understood my situation and did not charge me for turning in the truck a few hours later than scheduled. I highly recommend this location.
PHILIP EVery nice facility. Great customer service. My only complaint is. I was told if I returned the truck early,my bill would be adjusted and it wasn't. Other than that. Great job!
David LSignage for after hours drop off could have been clearer.
EARL WBest experience…
WALDEMAR R