Customer Reviews for U-Haul Moving & Storage of Bethany

820 reviews

2425 N MacArthur Blvd   Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

(405) 787-2450

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(405) 787-2450

2425 N MacArthur Blvd
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

nice service

JOSE H.  |  Overall Experience 
Rating:
4.0

Unfortunately there was just one person in the store and a few people waiting on him. He did remain very nice and professional though.

Sondra P. 
Rating:
5.0

Quinton was a pleasure to talk to and very knowledgeable he helped me through the whole process. I will definitely recommend them to my friends and family. Clean storage unit clean property and very professional.

DARREL K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Shanquillia V. 
Rating:
3.0

The staff were very friendly but they did not know where they were going I had to find my own little storage unit the two they chose for me had locks on them and it was cold and walking around looking for a storage unit that didn't have a lock on it not good other than that U-Haul storage is all right place so far

Shenna W.  |  First Impressions 
Rating:
5.0

Staff was great and helpful

adrien b.  |  First Impressions 
Rating:
5.0

will use this location again for rentals.

janis R. 
Rating:
5.0

On arrival the phone wouldn't stop ringing but the person helping me kept calm and working with me and maintaining the calls very well super professional. Very pleased with the entire experience!

Joseph G.  |  First Impressions 
Rating:
3.0

Phone call service was poor. No one answers the phone.

David S. 
Rating:
1.0

Men that helped us when we pick up the uhaul we're fantastic but the men the was there when we returned it was horrible. 0% recommend

Raymundo M. 
Rating:
5.0

Continue what you are already doing

Faye H. 
Rating:
3.0

It was all satisfactory

BRENEAN E. 
Rating:
5.0

This is my favorite location in Oklahoma City these guys are great.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

falesha o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyler D. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
1.0

Very unprofessional very dismissive

MichaelRoy E. 
Rating:
3.0

Average rating is just because of rate. It is on the high end I have another space at council an south west 15th I only pay 50.00 for 8x10 . Otherwise good facility in this area!

Lori R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Thanks for letting my family store our stuff here. The storage was well maintained for the whole time we used it.

stephanie s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Very helpful employees. Plenty of inventory available. Explanation of everything as it was happening, answered my questions thoroughly.

CHRISTINA B. 
Rating:
5.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Customer did not leave a comment.

Dian C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marcia J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASZUER J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

Doug D. 
Rating:
5.0

Everything was awesome.

gwendolyn A. 
Rating:
5.0

Customer did not leave a comment.

Shayla g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony J.  |  First Impressions 
Rating:
3.0

There needs to be a light on the side of the lot where the trucks are actually parked. It's very dark there. Feels unsafe. And also it means we aren't able to evaluate the truck before picking up after hours.

Alissa G. 
Rating:
5.0

Everything is awesome

gwendolyn a.  |  First Impressions 
Rating:
3.0

There was broken wood pieces outside my unit upon arrival to move out in which I never went to my unit until the day of move out the entire yrs my store was placed in there

tamika j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARACELY O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela A. 
Rating:
5.0

Love using the mobile app to check-in. Process was very clear. I notice you on the U-Haul app you offer contracted local movers which I think was a fantastic service. I did not use the mover this time but next time.

Julie N. 
Rating:
5.0

Though they were busy (because it was the weekend), they got us "in and out" quickly and efficiently.

CHRISTOPHER A C. 
Rating:
1.0

Location was dishonest about my fuel usage. Math and science do not even add up for it to be even close. I drove a 15ft truck 21 miles. According to uhaul website those trucks get 10 miles to the gallon which would mean I used about 2 gallons. The manager is trying to say I used at least 10 gallons so they are charging me 10 gallons in addition to the $30 for it being under 1/4 of a tank. My usage would not have even dropped it under that. Even if I would have left the vehicle idle for the 3 hours I had it, which I did not, this wouldn't be possible. He is trying to say I used a quarter of a tank of gas for 20 miles. One quarter of a tank a the equivalent of 100 miles which is 80 miles more than what I did. An idle truck uses about 0.8 miles a gallon so IF it sat idle for the 2-2.5 hours is wasn't being driven , which it wasn't cause I turned it off, then it still would only use an additional 2 gallons making my total around 4 gallons used which would not drop me down to under 1/4 of a tank. The mileage is on my receipts and it is mathematically impossible for me to have used a quarter tank of gas with those miles and that time. He is being dishonest. When I called t dispute it he claims that's what I returned it at and it cost $52 in gas which cannot be accurate because that's 10 gallons at $5/gallon. He then yelled at me about how I have consequences for not putting gas in before return. So little was used I didn't mind paying the convenience which is an option per the contract. I should have been charged roughly $10 for about 2 gallons. Not 10 gallons plus an additional $30. Incredibly rude and dishonest. I am disputing with uhaul, my bank, and filing a police report as it's theft of my money.

Amy J. 
Rating:
5.0

Customer did not leave a comment.

Brent S. 
Rating:
5.0

Can't think of a thing.

Gail P. 
Rating:
5.0

Customer did not leave a comment.

cristal b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amie U. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Julie L.  |  Overall Experience 
Rating:
5.0

I love this spot. I try to go here every time I need a Uhaul. They rock.

Hillary S. 
Rating:
3.0

Asset management needs improvement. I made a reservation a month in advance at the Midwest city location but had to drive to Bethany to get my trailer, which altered the reservation pricing, drop-off date and location.

Damon B. 
Rating:
5.0

Customer did not leave a comment.

Jamesetta F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONYA H. 
Rating:
5.0

Gas prices

Kimberly L. 
Rating:
4.0

Customer did not leave a comment.

Floyd B. 
Rating:
5.0

The current manager of this location, I wish I could remember his name, is the best you've had there since we started using your equipment in late 2008. Service is quick and professional. Trucks are always clean and in good operating condition. U-Haul would be wise to keep this man.

John B. 
Rating:
5.0

I had no issues other than the website not working when returning the equipment.

Kathryn S. 
Rating:
5.0

Laquanda was professional and friendly. This location was excellent. Our experience was very easy… just what we needed for the long day of moving.

Misty N. 
Rating:
5.0

Good man running the operation. Just keep letting him do what he does well.

John B. 
Rating:
1.0

I reserved a moving dolly and an appliance dolly but they were not available when I arrived. This caused my move to take twice as long and I was not able to move the washer and dryer. Consequently, will have to rent the trailer for another day to get the washer and dryer. I feel like this should be free to me since it is Uhaul's fault for not having the dollies and also failing to notify me of thw issue.

James W. 
Rating:
5.0

This is my favorite UHaul location. I come here every chance I get. Thank you for always taking great care of me!

Hillary S. 
Rating:
5.0

Very kind staff.

JAMES N.  |  First Impressions 
Rating:
1.0

Get a new battery for the truck and don't let trucks die on customers during a move will not use again and do not and will not recommend.

elijah T. 
Rating:
5.0

Service was topnotch. We needed a truck in a hurry and that's what we got. Serviced, fueled and ready to go.

Tom K. 
Rating:
5.0

Customer did not leave a comment.

Willie P. 
Rating:
1.0

Get new management who knows how to talk to customers. Instead of a Gremace, backpack built, slob who abuses his authority by degrading, undermining, and humiliating customers. Uhaul you have to do better than this. His behavior is disgusting!!!

Crystal W. 
Rating:
5.0

The ladies took care of our needs very efficiently

Velva t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah C. 
Rating:
1.0

When checking out, make sure the customer is aware of the truck is unavailable. Don't allow a customer to book a truck if there isn't one available. That's what happened to me and the woman who called said it was my fault that I didn't notice. It said “available” online and then it wasn't. I had to pick up a different truck over an hour away.

Dillon L. 
Rating:
1.0

After I first move in to U-Haul I was put in a unit that had a bad leak and was told I had insurance because about 900.00 ofmy belongings gotrunied due to the fact that it rained my unit leaked and fluded on one side ..a claim was put in and pictures were taken. Both by me and a lady worker ..that was 6 months ago. Never got moved or rembursed..they lie and lie some more don't make anything right I want rembursedfor the personal item that got ruined from no fault of my own

patrick h.  |  Overall Experience 
Rating:
2.0

I booked a truck at one location and wound up having to drive 16 miles out of my way to pick up the truck I booked.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Reginald M. 
Rating:
4.0

I really wanted a Pickup but if they keep steeling them, I can see why you don't have them. The van worked wonderfully.

Sam M. 
Rating:
1.0

When I reserved truck online, I declined Safe Move. When I picked up the truck in person, the clerk asked if I wanted Safe Move. I said no, stating my auto insurance extends to a rental truck. I was emailed a contract instead of receiving a hardcopy.I don't have access to my email away from my home, which didn't matter since it was packed up anyway,so I had no access to review my contract .Uhaul emailed me potential charges a few days later.I asked for a call to explain why Safe Move was on the invoice.I received call from Uhaul rep.I explained I declined Safe Move twice, once in writing online & once verbally with Uhaul clerk.The rep said,"You walked away with a contract." I tried to explain I wasn't offered a hardcopy contract & didn't have access to the email copy for almost a week. He repeated,"You walked away with a contract." I said I thought since I declined coverage twice & a Uhaul rep was calling me back on a disputed charge, Uhaul would try to do the right thing instead of scamming me.He kept repeating,"You walked away with a contract." I am moving again next month & my daughter is moving a couple weeks after that.Neither of us will use Uhaul since they intentionally disregarded my 2 declinations of Safe Move & refused to rectify their error. I work in insurance & will make sure to steer my customers who are moving to a different moving van company. I will file with the Better Business Bureau, do Google, Yelp & other reviews to let others know how Uhaul does business these days.

Heather N. 
Rating:
5.0

In the future pleawse check the lights of the vehicles before renting them out.

MABEL O. 
Rating:
1.0

Young lady was so rude I took my belongings out of the storage unit and found a different company to go with. I explain to the young lady that I needed an extra day to pay for the unit which was the next day which I got paid but she advise me that my belongings will be up for auction and that was her final answer. No empathy no ok we can help you with that. Just Rude. I will not be using any other Uhaul facility due to this matter.

ishob t.  |  Overall Experience 
Rating:
1.0

Gary was dismissive and unhelpful. Disappointing.

MELISSA L. 
Rating:
5.0

Customer did not leave a comment.

VINCENT I.  |  Overall Experience 
Rating:
4.0

I was surprised at how small the 10X10 storage. I had moved out of a 10x10 a month earlier and it was much larger. Other than that it was all good and easy except renting the truck to move out when the apartment was finally ready.

Beverly C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Syed H. 
Rating:
1.0

Stop scamming people with fine print. Charge 80 bucks for less that 1/8 tank of gas. Said 39.99 for local and charged 100! Never using uhaul again

Levi D. 
Rating:
5.0

Very friendly and accommodating

MICHAEL K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL H.  |  First Impressions 
Rating:
2.0

Personnel was rude and unpleasant. Simple drop-off made complicated.

Corbin L. 
Rating:
5.0

Great staff, always helpful & polite.

STEPHEN F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
4.0

Customer did not leave a comment.

Cherry R.  |  Overall Experience 
Rating:
5.0

Was very pleased with the services offered.

Beverly C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jordan T. 
Rating:
5.0

Customer did not leave a comment.

Sandra L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONA L.  |  First Impressions 
Rating:
1.0

I rented a uhual van online and an hour before I was to go pick it up I received a call saying that they did n ot have the one I reserved. They then transfered me to another location and they also did not have the one i needed. I was then retransfered back to the original location where they did indeed have the one I need at that location. It was a huge runaround and waste of my time and gas, plus made me late to my appointment.

sheenah C. 
Rating:
2.0

Several of my items were water damaged. Staff was unfriendly and unhelpful. Staff service was mediocre. Will not be back. Would not recommend

IMANI D.  |  Overall Experience 
Rating:
1.0

Inform customers of all fees upfront. Have all equipment ready for the customer.

Franco M. 
Rating:
5.0

Customer did not leave a comment.

Dylan G. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

Bayzsha W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

diana c.  |  Overall Experience 
Rating:
3.0

When you charge per mile for in town rates make it a certain price instead of someone driving across okc 1 time and it costing almost $300. That is ridiculous

Misty H. 
Rating:
5.0

Smooth transaction and completely personable and professional

darin P. 
Rating:
5.0

May favorite location. Staff is great!

STEVEN S. 
Rating:
5.0

Nothing it's not broken no fix its all good

ROBIN L. 
Rating:
5.0

Very affordable compared to many others and a great value. Staffed with friendly, helpful people.

Devorah A.  |  Overall Experience 
Rating:
1.0

My Van Is Still Sitting There, Need To Pick Up When I Can Get A Ride? At 4050 n Oklahoma City, OK. Please, Do Not Tow Away? My Phone # 740-409-3982. Thanks.

Frankie C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Queena J.  |  Overall Experience 
Rating:
5.0

Great customer service

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Antanique W. 
Rating:
5.0

Vida was great, very informative and polite. She made my overall experience a pleasant one.

Kevin B. 
Rating:
4.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Keep doing what your doing. Awesome

DENISE M. 
Rating:
4.0

Customer did not leave a comment.

Gregory R. 
Rating:
2.0

The ladies at counter was rude

MAGDALENA H. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
1.0

It was great at this location. The last location on nw expressway, was horrible, the truck was awful drank gas and went down the road sideways because the frame was bent bad shook bad. That one was awful and I won't return the nw expressway one at all. We really enjoyed the one on 2425 N Macarthur Blvd okc ok they were awesome

Debra S. 
Rating:
5.0

Customer did not leave a comment.

liliana H. 
Rating:
3.0

Computer training skills for visiting nanagers. I

Kimberly L. 
Rating:
5.0

The 2 ladies working there were extremely professional and friendly. I'd highly recommend anyone who needs a uhaul to visit them and rent from this location!

Sherri O. 
Rating:
5.0

Customer did not leave a comment.

Jayne C. 
Rating:
4.0

Customer did not leave a comment.

Deborah P. 
Rating:
2.0

Customer did not leave a comment.

Jasmine M. 
Rating:
3.0

Customer did not leave a comment.

Nadine N. 
Rating:
5.0

The two people that helped me out were very nice and helpful.

Will S. 
Rating:
4.0

Customer did not leave a comment.

ROB H. 
Rating:
4.0

Customer did not leave a comment.

Susan T. 
Rating:
1.0

This was the worst experience I've ever had with uhaul. The truck I got had trash from the people previous. The brakes barely worked and they grinded really badly. The steering wheel had to be turned almost sideways to go straight because the alignment was so bad off. If your driving with the window up the wind still comes through the door and is extremely loud. And on the way back to the facility to return the truck the oil light came on. When I returned the truck, I told the guy about everything and he acted like it was an everyday complaint. I will never use uhaul again after this experience.

Marsha B. 
Rating:
1.0

Make customer service #1 priority Happy customer = word of mouth / more business/more revenue

Moncheri M. 
Rating:
5.0

The general manager was so nice and efficient!!

DELISA H. 
Rating:
4.0

Customer did not leave a comment.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

Brody J. 
Rating:
5.0

Customer did not leave a comment.

JASON I. 
Rating:
5.0

Rep was helpful and it was a speedy check out. Thank you

Kimberly S. 
Rating:
5.0

The gentlemen who helped me was AWESOME! Professional, courteous, and went out of his Way to help me Please give him a raise

John D. 
Rating:
5.0

Customer did not leave a comment.

Hector M. 
Rating:
5.0

Customer did not leave a comment.

Queena J.  |  First Impressions 
Rating:
5.0

Friendly staff, easy to work with.

MATTHEW C.  |  Overall Experience 
Rating:
5.0

I would like to thank everyone for the great customer service 🙂

tanalya w.  |  Overall Experience 
Rating:
4.0

This uhaul store unlike others was very helpful and polite. The store was clean. The manager went out of his way to make sure we had a unit(he thought he was full but walked outside and verified that he did have one left).

Charles M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

Shea A. 
Rating:
5.0

Customer did not leave a comment.

DAVE S. 
Rating:
5.0

I particularly like the location I'm using. They're always happy they're always willing to help me and they've always gone the extra mile for me. I have been through many managers and staff over the years and it just hasn't changed your people are very good to me

DEBRA W.  |  First Impressions 
Rating:
5.0

No further comments.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Matthew C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Willie M. 
Rating:
5.0

Customer did not leave a comment.

Veronica L.  |  Overall Experience 
Rating:
1.0

The person working was awful and rude.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Angela M.  |  Overall Experience 
Rating:
5.0

Since day one every staff has been kind and friendly. Very help. Also was very helpful to find me and truck. Thank to all your staff.Thank you

Shelia J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIAH D.  |  First Impressions 
Rating:
5.0

Very nice job good attention good service that guy was very professional, thanks for everything, and I will keep business with you guys

ADRIAN R. 
Rating:
5.0

Customer did not leave a comment.

christopher s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin K.  |  Overall Experience 
Rating:
5.0

Always available, even Sundays and evenings.

Linda A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James & Deetra C.  |  First Impressions 
Rating:
3.0

Everything was fine. My unit was dirty.

Kimberly L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kashanna B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

lusha h.  |  Overall Experience 
Rating:
5.0

I've had the absolute pleasure of having Quintin May at two separate locations when needing a UHaul truck, trailer and storage space. He has been the most professional, helpful, friendly and courteous individual ever! I wish he could be cloned for all other businesses!! Give this man a raise and don't let him go!

Kimberlee C.  |  Overall Experience 
Rating:
4.0

Need to be open longer hours . Other than that everything, especially the gentleman in office was great.

Michelle H.  |  First Impressions 
Rating:
5.0

Storage unit wasn’t well lit, meaning there were no lights inside and it was always dark in the back half of the storage even when the sun was out. There should definitely be a light or lights added, especially during winter when the sun goes down at 5:15pm. Other than that, it was all good. Thanks

Skylar L.  |  Overall Experience 
Rating:
5.0

Keep up the good work

Sharon P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ramona T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDOL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCIA H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James V.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KENDRA R.  |  First Impressions 
Rating:
5.0

THE MAN WAS NICE AND HELPFUL

Carl D.  |  First Impressions 
Rating:
4.0

The unit is a lot smaller than we need so we will have to find another one later on

cristal b.  |  First Impressions 
Rating:
5.0

Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!

Kim R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kim H.  |  Overall Experience 
Rating:
5.0

Best service I have received in a very long time . The personnel were great.

JAMES K.  |  First Impressions 
Rating:
5.0

The staff there is the best I've ever dealt with.

veronica k.  |  First Impressions 
Rating:
5.0

The manager on site as of 9/24/21 was an amazing help in every way. I appreciate his abilities to accommodate my situation. I would highly recommend there business.

Anthony L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivas J.  |  Overall Experience 
Rating:
4.0

Good experience, would use again

Kylie H.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jesse P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

yvonne s.  |  Overall Experience 
Rating:
5.0

Only comment is that the row of units didn't have any electrical power for lighting. When i asked about it, they said they wouldn't fix it. They said if I'm in there after dark, that I'd have use a flashlight. I told them I was paying for a unit with lighting, they were not interested in fixing the problem.

MARK S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lovely H.  |  First Impressions 
Rating:
1.0

La verdad nos toco vivir una muy desagradable experiencia, hicimos contrato de mes por mes a la hora de firmar nos ofrecieron una garantia una, desafortunadamente era la primera vez q yo necesita de estos servicios y pir mi poca experiencia, nos paso lo q nunca crei, se metio el agua a el contenedor perdimos 1 recamara la mesa del comedor, 1 television lo mas desagradable q a la hora del reclamo, nos comentan q hay 2 tipos de garantias q por 10 o 17 dolares mas hubiera cubierto hasta 15 mil dolares, desafortunadamente yo no lo sabia, asi como no sabia q se nos hiban a dañar los muebles y lo peor q la respuesta fue q fue mi culpa por no haber preguntado, y yo creo q quiza no estan capacitados correctamente, me hubiesen informado q existian diferentes garantias, por supuesto hubiese optado por pagar 17 dolares mas y asi no hubiese perdido la mitad de mis muebles, desafortunadamente llegamos a buscar casa, trabajo, y lo peor pagamos camion para traer todos nuestros muebles y nos salen con q ni son seguros los storages, y q no estan capacitados sus empleados... Cero recomendables

Hugo B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felica B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wilda s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi J.  |  First Impressions 
Rating:
5.0

The workers at front desk were so nice and kind and helpful.

WILLIAM R.  |  First Impressions 
Rating:
5.0

Thanks for helping our troops USA.

CHARLES A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer J.  |  First Impressions 
Rating:
5.0

Thanks Quintin you were extremely helpful

Daya D.  |  First Impressions 
Rating:
5.0

The office staff is amazing! So friendly and extremely helpful! Because of them, I will use U Haul always for moving and storage needs! The best customer service I have had in a long time!!

Kelly C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivas J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RACHELLE Y.  |  Overall Experience 
Rating:
5.0

Staff was extremely friendly and knowledgeable.

Rosie C.  |  First Impressions 
Rating:
5.0

Great Experience!!! And Friendly Staff!!!

George B.  |  First Impressions