Customer Reviews for U-Haul Moving & Storage of Canterbury

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Canterbury

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Herbert T.
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Everything was extremely excellent both gentlemen were very professional

Crystal T.
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Everyone was friendly and professional.

Andrea P.
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Thanks to Aaron my experience was great.

Marcell C.
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Improve faster check out.

David O.
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Customer did not leave a comment.

Krystal A.
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Shevonna L.
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Tony N.
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Quintella L.
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Ur great💯

Katherine R. | First Impressions |
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Very convenient and hassle free

jose Z.
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Good job go ahead

Antonio C.
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Nothing great visit

Colette S.
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Customer did not leave a comment.

Chanel D.
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I always have great EXCELLENT customer service at this location ( Canterbury U-haul). The gentlemen here are respectful and helpful.

Victor C.
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Customer did not leave a comment.

Samantha W.
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Suzanne P.
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Marc L.
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Betty P.
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Open on time

Lanika L.
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Have knowledge about payment methods, knowing when to charge the customer and not over charge the customer, (swipping card twice)- unacceptable. Customers shouldn't have to wait more than 5min to be seen.

Peter W.
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Excellent staff, very friendly and good service

Martin M.
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Keep doing what they do good customer service

JAMES T.
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Customer did not leave a comment.

Toriano W.
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Being my first coming to this location I found the customer service from the two young working the front desk to be very friendly and quick to have me in my rental truck and on my way.

Larry G.
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Susan M.
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Marlo A.
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Collette S.
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na

Keith R.
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Everyone was thorough and professional

Theodore W.
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More associates to assist customers.was very understaffed.

Latoya F.
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Davonte was very personable & took very good care of Me.. Keep up the good work..

Ronald S.
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Customer did not leave a comment.

Paul T.
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Customer did not leave a comment.

Robert H.
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vanesha was extremely courteous and the experience was enjoyful. I have come to this location before and every time it has been nothing short of pleasurable.

Michael M.
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herbert K.
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David M.
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Diedra M.
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Carolyn B.
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Vanesha B. delivered EXCELLENT customer service upon receiving. THANK YOU TO HER!!! Devonte B. delivered EXCELLENT customer service upon returning. THANK YOU TO HIM!!!

Micheal A.
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You guys are amazing THERES know need for improvement you guys rock

Alfonso D.
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Customer did not leave a comment.

Renee R.
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Benita S.
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Very poor service!!!!!

Jessica H.
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Customer did not leave a comment.

Benjamin S.
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I was charged a $25 cleaning fee because I said the vehicle was not clean enough for the next family. However, I didn’t feel it was clean enough when I picked it up either, which is why I checked that box. I feel like I was scammed out of that $25. The truck ran ok, but it was not clean. I would appreciate the return of the $25. Thank you.

Jeremy B.
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I think a more clear option on possible late fee drop offs. THere was nothing explaining that i seen about extending equipment drop off.

Dave K.
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Well done the way it is

Carlos B.
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Customer did not leave a comment.

Jelani M.
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Fire the asshole who runs that location. I have been to 10 different uhaul locations in the past few years. That guy is by far the rudest person I've ever dealt with. He tries to charge us for any little dirt, and then has the nerve to rent out broken down and dirty vehicles. Devonte or something like that. He is a terrible person to the establishment. I live close to that uhaul location but would never ever use it again, and would tell everyone to stay away.

Chanel D.
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Aaron was a wonderful helper in deciding which vehicle to use

daemar S.
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The two lady’s at front counter were professional and I was in and out. Their was a small problem with the 1st truck and they quickly assigned me to another truck with no problem. Fast service Definitely 5 star

Major G.
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Nothing. The staff was exceptional. Amber was a pleasure to deal with.

Donald A.
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Professional and friendly! I will be back,

lashone T.
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I accidentally put 45 dollars extra in gas tank and was told it could not be adjusted from my cost in no way , uhaul can take money if you under the gas amount but won't accommodate when you pay too much by mistake

Randall G.
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Customer did not leave a comment.

daemar S.
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Service was fast and professional. 5star

Kimberly J.
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Customer did not leave a comment.

tyler N.
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Thomas F.
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DeLeon M.
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You have outstanding staff and management. They have expert knowledge of the business and people skills which make a pleasant transaction out of what started out to be stressful prior to arrival. Raises, Bonuses and promotion should be in they're near future. Keep up the Great Work!

Terry M.
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Just keep up the good work thanks

Denice J.
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Nothing all was good I have no complaints

ANGELO M.
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Customer did not leave a comment.

Sharmaine W.
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Antoinette A.
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Steven L.
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John L.
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Willie R.
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The employees there were very knowledgeable and very customer oriented. I'm really pleased that I selected this location because they really made our day.

Edwin C.
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The gentleman provided great customer service

Andre D.
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Excellent customer service very friendly n very informative about the whole rental process

James I.
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Customer did not leave a comment.

Willie J.
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Service was above and beyond great!

Michael G.
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Customer did not leave a comment.

Sig Fredo P.
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Get more equipment to go one way, My cost for using the equipment was double the cost of what I needed , only needed a one way ride not DOUBLE THE COST. AMBER WAS VERY HELPFUL

Lu A.
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The truck smelled like cigarette smoke when I got in it. So, I sprayed odor neutralizer throughout the cab. The contract said that the tank was full but it was one tick from being full. To avoid a dispute, I filled the tank prior to returning it.

Harvey P.
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Good job

curtis S.
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The customer service was excellent I use this location all the time. The manager that runs the place is outstanding and has great customer service skills. I will recommend this place to everybody. His employees are great people.

Mary M.
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I was very happy with U Haul in and out in a timely manner.

Chante E.
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Customer did not leave a comment.

patrice W.
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Aaron was very helpful!

Tanisha J.
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I hate uhaul and will never do business ever again with them!!!!

daniel S.
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Customer did not leave a comment.

lasonia J.
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Gerald S.
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Only problem was that the mileage used was not properly deducted from the final billing, costing me more than I should had paid. That lack of attention is costly to customers

Byron W.
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Just wanted to say that the young woman named venicia gave great customer service.

Edmar G.
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Customer did not leave a comment.

Gwendolyn C.
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The seat belt on passenger side broken, truck shifted strong to the left, hard to steer and I drive a 18 wheeler for a liveng

mark G.
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Rick R.
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Dildree I.
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Hey I will b discrepancy the charge of the tire. The agent didn’t point out a spare tire to Me during my walk around nor did I think to look up under the vehicle to see if one was there. Why would I think to do that when I was bring it right back. Therefore I will b discrepancy that charge. How I’m suppose to know if one was there or not. For all I know it was missing all alone and he knew it and decided to put the blame on me. I pick up this rental @8:30aam return @ 12pm. What do I need with an cargo spare tire. And when did I have time to take a spare tire abs for what?? This acquisition Of me taking this tire; I’m not please with. Me Dildree Ivery Administrative Contracting Officer 33 plus years

Katherine Z.
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Bad attitude AND slow service despite being the only customer in the store...would NOT recommend this location...

Jeanette T.
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Customer did not leave a comment.

David B.
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Emloyee was excellent......

Margaret J.
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If you are going to another U haul facility you should be able to return the truck there as well.

Ryan S.
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They were great. Knowledgeable and extremely friendly

Alexander B.
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Customer did not leave a comment.

Jasmine G.
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Pricing

Latonya B.
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The manager Devontae met my expectations and made my experience wonderful my transaction went very smoothly and I was in and out in no time I would recommend this location to all family and friends.

Kimberley B.
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See above.

Richard K.
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The 2 ladies at the counter were wonderful!!!!The best experience I've ever had at U-haul! Would highly recommend using this location.

Regina K.
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Great as always.. and love the store manager

Folie L. | Overall Experience |
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Na

Arlena W. | Overall Experience |
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I never had a problem when dealing with this location. Everyone was helpful.

Michelle M. | Overall Experience |
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Good customer services

Jore M. | Overall Experience |
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My storage has been empty and cancelled since April. Yet I'm still being billed. This company sucks and I will never patronize it again nor will I recommend friends or family.

Shari J. | Overall Experience |
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Don't think I would use uhaul again could not move out when I wanted to main door would not open had paid for my truck did not get a call when door got fixed I should have gotten compensated had no he

Jasmine b. | First Impressions |
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I had the pleasure of being assisted by a very competent young man on yesterday 4/30/19. He had mulit-tasking down to a science. Mr. Blackburn definitely deserves his own site. GOD Bless!

Sherita M. | Overall Experience |
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The only thing that I didn't like is that i only utilized the storage for one week and should have gotten prorated.

Breanna G. | Overall Experience |
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Thanks you guys!

laquandus h. | Overall Experience |
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the representatives need retraining on UBox pick up policy as well as how to call a customer on the phone in a polite and courteous manner and explain CLEARLY the reason for the call. Service was poor

Jessie D. | Overall Experience |
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Great staff

Rachel B. | Overall Experience |
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Kiera handled the delivery and pick up for both my moves and was very nice and professional every time! I was also impressed with Dovante’s customer service and professionalism. They are the best!

Katrina G. | Overall Experience |
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Rude nasty attitude very unprofessional I will never come back!

Todd R. | Overall Experience |
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I am not sure I received one truthful statement from this location regarding the delivery of my U-box.

Lakisha s. | Overall Experience |
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Am very sorry for not being able to stay at the location I wanted to. I was moved last min., To the location on 167th where over night my container was not sucured at all. Next afternoon yes it was fi

Erica L. | Reservation |
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The young man that worked on October 22nd in the evening he continued to work until we got everything done I highly recommend this gentleman for the highest award that you have we need more like you"

Howard T. | Overall Experience |
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I had known problem

Tiffany C. | Reservation |
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Call me 404-379-2632

Trilise E. | Overall Experience |
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Rented Box containers one month. Delivered to me 6/28. I called to end the rental 7/25. They were picked up on the 7/28, but charged me for July. Called 4 times for refund. No has called me back.

Natalie N. | Overall Experience |
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Everything was good.

Tyrone P. | Overall Experience |
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Ashley H. | Overall Experience |
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Staff is friendly but ommunication is poor. Each time I called ahead to set up access our unit staff was not aware or ready on arrival. When account was closed I was still got charged the next month.

No reviews have been submitted for this location.

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