Customer did not leave a comment.Rory W.
Customer Reviews for U-Haul Moving & Storage of Canton
Canton, NY 13617
(North Of Hwy 68 & 11)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.RONALD H. | Overall Experience
Excellent experienceAmy S.
Customer did not leave a comment.ALEXANDERW W.
Customer did not leave a comment.ZANE MICHAEL A.
We were helped by the most amazing representative by the last name Cabanis. I hope that he is given some kind of reward for the quick speedy wonderful service he delivered. Truly exceptional!AIMEE G.
They were outside waiting for us!! good staff and very helpful. Canton U-haul is terrific!!! Dave, Kyle everyone helpful.JAMESSTEWART S.
Customer did not leave a comment.Harris S.
App gave me some trouble at this location due to bad network issues, but that's not the fault of the employees, more an issue of the location. Very nice and friendly workers, got what we needed fast and easyJOSEPH DANIEL P.
Customer did not leave a comment.Ronda I.
Customer did not leave a comment.Brandon C.
Customer did not leave a comment.William M.
Train your answering service people better.EDGAR C.
Customer did not leave a comment.EDWARDA F.
Customer did not leave a comment.Ronald B.
Very helpful. Very friendly.Matthew M.
Customer did not leave a comment.Matthew M.
I rented a unit for almost 3 years. My items were in the same shape as when placed there. There were no smells, no mildew, no insect infestations, no rodents. I am so appreciative of how Canton U-Haul maintains their property. Thank you for the peace of mind! Donna E.Donna E. | Overall Experience
Matthew was very helpful and welcoming, explaining, patiently, how to operate the unit. I feel confident about the security of my stored items and the convenience of accessing the unit.Alexandra B. | First Impressions
Customer did not leave a comment.Pamela O.
Customer did not leave a comment.Savannah T. | First Impressions
Customer did not leave a comment.Susannah F.
The interior side of the windshield could have been cleaned, and when the defroster on the windshield turned on pet hair flew out and covered the cabJonthan S.
Customer did not leave a comment.KENTONMARK Z.
Customer did not leave a comment.John M. | Overall Experience
Customer did not leave a comment.Stanley B.
Customer did not leave a comment.Allison C. | Overall Experience
Customer did not leave a comment.Stephen C.
Customer did not leave a comment.Walter B. | Overall Experience
Customer did not leave a comment.david S.
Customer did not leave a comment.KATHERINEVAN DE B.
It's all good.DAVIDA S.
Customer did not leave a comment.RICHARD ANDREW E.
My goods arrived kinda safe. The latches on the top and bottom were unhooked. The middle latch was bent down so far we had a hard time getting the lock off. All my stuff was leaning forward and when we finally got the lock off and the door open everything almost fell out. Looks to me like it was not a smooth ride and no care what so ever was taken between Argyle TX and Canton NY. I can say however that the U-Hall Staff in Argyle TX and Canton NY were helpful and friendly and I appreciated that.Celine N.
Keep doing what that team is doing. It's a pleasant atmosphere and very clean and Very respectful group.ERICW M.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.ROYT R.
Customer did not leave a comment.MIKAYLA MARIE T.
e, we rented a utility trailer for two days and got rained out on one of them, I called ahead of my return time and asked if I could rent for one more day and there was no problems on either end. Thank you from the McPherson familyJoseph M.
Rented the enclosed trailer to move my daughter. Staff helped hook up the trailer and unhooked when I returned. Everyone was polite and very professional.ROBERT BENJAMIN P.
Customer did not leave a comment.RICH R.
Customer did not leave a comment.Chelsea S.
staff is cordial, accommodating; vehicle was great. I highly recommendsal C.
Customer did not leave a comment.PAUL STEVEN R.
Customer did not leave a comment.Virginia T.
Easy pick up and return. Personable and attentive staff.A F.
Being able to drop height of seat bc my right leg swelledKelly D.
Free fresh coffee would be nice...PAUL STEVEN R.
Customer did not leave a comment.MAUREEN C.
It's all good!DAVIDA S.
Customer did not leave a comment.Karen T.
Customer did not leave a comment.LESLIEC II H.
Customer did not leave a comment.GLENNC S.
Customer did not leave a comment.Chuck S. | First Impressions
Customer did not leave a comment.Brian W.
Kyle is awesome! Thanks UHaulBrianna S.
How about you pick up or drop the equipment at the customers home within a given radius. Make it a paid service. Maybe just offer it on the smaller trailer options. Could be a nice niche in the market. And would play nice when advertising against the competition. Also found it interesting there were noSTEPHANERNEST JR B.
All goodDAVIDA S.
Kyle was awesome. Happy to have gotten the service because I was in a pinch in between moving. Thanks UHaul!Brianna S. | First Impressions
Customer did not leave a comment.Lawrence K.
Customer did not leave a comment.SANDOR D.
Nice folks. Nice place. Been there a few times.Matthew M.
Have more available sizing.DUSTINJ D.
Customer did not leave a comment.WILLIAMEARL H.
Kyle was great and very helpful. I will recommend them to everyone.LAWRENCEROBERT P.
Customer did not leave a comment.ARTEM M.
Customer did not leave a comment.Trisha L.
Customer did not leave a comment.ROBERTANTHONY S.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.Kevin T.
Customer did not leave a comment.LUISANTONIO M.
Matt is very professional, very friendly, I would rent and or work with him again.CLARK C.
Good the way it is, thanksLAWRENCE OWEN R.
Quick service, easy shopping for supplies, and overall very convenient. Price is a bit high.Kristopher K. | Overall Experience
I would have liked not to have walked all the way to back parking lot to get it and across icy parts of parking lotCherie L.
Staff was polite and attentive. I would definitely recommend this location in the future.Robert S.
I was very happy with the entire rental experience.WILLIAMDALE JR B.
Everything was perfectvicki L.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.RANDALL JOHN G.
Everything was great. Just continue what you are doing.DONALD DAVID T.
Customer did not leave a comment.tina T.
Customer did not leave a comment.John P.
Customer did not leave a comment.Matthew S.
Customer did not leave a comment.AMY G.
Excellent job - I needed a truck last minute and they were able to get me a truck right away, excellent customer service!MARIJO H.
Customer did not leave a comment.RONALDE H.
Customer did not leave a comment.Ward D.
Customer did not leave a comment.THOMAS ERFIELD J T.
Customer did not leave a comment.kathy C.
well doneKEVIN S A.
Because of Covid, the location was set up for absolute minimal interaction with the staff; it worked well, and the return process took less than 10 minutes.Cynthia L.
They were very friendly and helpful. Great experience. Mathew was very accommodating to our needs.LAWRENCE ROBERT P.
Customer did not leave a comment.Miranda F.
Customer did not leave a comment.Shaianne P. | First Impressions
Customer did not leave a comment.Dkota W.
Customer did not leave a comment.WILLIAM JOHN JR H.
Customer did not leave a comment.CHARITY LYNNE D.
Customer did not leave a comment.DEBORAH F.
Clean facility, friendly and professional service. Great experience! Thank you!KEITH JOSEPH Z.
Customer did not leave a comment.Michael V.
Last time I dropped off a trailer it took 3 weeks for place on 1518 in Schertz TX to enter return into system. This caused me to be put on your do not rent list. It took two hours for me to rent a trailer. The system was down and I had to call a center to have my name taken off the do not call list which was not because of me but because of your rep not doing her job as she should. I will never ever go there again.JAMES H.
Upgrade your computer system. I rented a 15 foot box truck and the ENTIRE system nationwide was down for an hour. Along with several other customers, I waited in the store for OVER 60 MINUTES, simply waiting for the system to work so the paperwork could get completed. Matt did a GREAT job during the time everyone was waiting-- but it is a situation that he should never have to be in. I cannot imagine the stress he felt, though he did not show it. Exemplary employee, and a skilled customer service expert. When I had my hitch installed on my Volvo the system crashed for around 20 minutes. Considering that both times I've done business at U-haul the computer system crashed, I must implore you to upgrade your system for your customer's future business with your company, and for your employees who are left in the lurch when the computer system goes down.Diana T.
Your answering system is annoying. I never spoke to an employee due to long wait times. Play elevator music and cut out the advertising.Ronald L.
Customer did not leave a comment.stan S.
Customer did not leave a comment.ROBERT D B.
Great and affordable service and Pleasant staff -Thank you for making my trip possible!SARAH IRENE RACH P.
Customer did not leave a comment.Deborah F.
Customer did not leave a comment.Jon L. | Online Move In
Truck ran well and was shockingly clean. Employees at this location were very friendly and helpful.Justin G.
Customer did not leave a comment.RONALD H.
Quick, responsive, and helpful. Would recommend.Daniel N.
Two weaknesses: 1) The alarm goes off every time I open my unit. 2) There is no response to #1. In other words, there is no security.michael g. | First Impressions
it is always pleasant working with staff at the Canton U-Haul, they are very helpful and knowledgeableED M. | First Impressions
The staff was friendly and knowledgeable. I will be returning again to use this facility.Tasha D. | Overall Experience
My only issue was a bird pooped on some stuff 🤷🏻♀️ Other than that it was perfect. I’m not sure how the bird got in there.Kristin B. | Overall Experience
Customer did not leave a comment.Michelle C. | Overall Experience
Customer did not leave a comment.Michele V. | Overall Experience
very convenientSavion B. | First Impressions
Customer did not leave a comment.randy a. | Overall Experience
Amazing is all I can say. This was last min and they were so helpful and I’m greatful 💕Kristin B. | First Impressions
Customer did not leave a comment.Elda M. | First Impressions
Customer did not leave a comment.Michele V. | First Impressions
Doreen and Dave are excellent Uhaul customer service representatives. They made the whole experience seamless.Sherry T. | First Impressions
Everyone was pleasant and very easy to work with.Ryan C. | Overall Experience
The folks were extremely helpful. However, I think they should sell rodent/pest control items as well for the storage units. We had quite a bit of mouse feces scattered about on our boxes.Joanna S. | Overall Experience
Thanks for going out of your way to help me!KEVIN M. | First Impressions
Excellent serviceSTEPHANIE S. | Overall Experience
New York Uhaul is on point Virginia is NOT Sorry not sorryRoma B. | Overall Experience
The staff was very busy upon my arrival but took their time and gave excellent one on one service. Extremely courteous and worked with me in renting a storage unit. thank you to the staff.RONALD H. | First Impressions
Our items were stored in U-Box containers very securely for more than 4 months. Kudos to General Manager Matt DePier and his crew!MERT K. | First Impressions
Just need to get 24 hours access to the buildings and units up and working properly.amy p. | Overall Experience
The only negative comment I could say about the facility is that the internal storage units were not asseseable as well as outside, 24x7.Kyle B. | Overall Experience
Your customer relationship is beyond words courteous and professional . Thank you ! see you next year.Carol A. | Overall Experience
Facility is clean and I would recommend to a friend staff was friendlysophia A. | Overall Experience
Matt was so helpful and courteous!Morgan R. | Overall Experience
Not happy that I paid for another month lended up moving my stuff out & got NO REFUND 3 days into month & was told he was going to renting that unit out they are getting paid twice ABSURD.John L. | Overall Experience
Extremely helpful staff.Michael R. | Overall Experience
thank you all very much for your sevices you all very helpfullJames C. | Overall Experience
The staff there have always been courteous and helpful. The storage locker and its surroundings were always very clean.SANDRA S. | Overall Experience
Matt was extremely helpful in setting me up with storage space -- calling back to follow up, and answering all of my questions fully.Arun B. | First Impressions
Excellent Accommodationstracey v. | First Impressions
Friendly, welcoming and respectful establishment! Pleasant staff. Clean location!Caprice Y. | First Impressions
The person I spoke with was very patient and kind.Liyah J. | First Impressions
Excellent service and advice!Michael R. | First Impressions
Was very helpful and patientjasmine s. | First Impressions
The representative who helped us was very professional and courteous.Ruth F. | First Impressions
They did an excellent job keeping everything clean and accessible, even in snow.Kyle B. | Overall Experience
have just begun my connection with the U-Haul in Canton and so far I am very pleased .lynn m. | First Impressions
The staff are great!!William B. | First Impressions
Customer service was perfecttyriq b. | First Impressions
Matt was extremely helpful and very pleasant to speak with. He explained the whole process of renting a unit. I would definitely recommend this location to anyone who is looking for a storage unit.amy p. | First Impressions
I've used UHaul several times and regardless which state I travel, they've made the moves smoother. 💪👍💖Roma B. | First Impressions
Very friendly staff and helpfuljordon c. | Overall Experience
Patrick is a pleasure to work with! Everything is pristine at his facility. I cannot recommend enough!ERICA B. | Overall Experience
Great staff!sinead m. | Overall Experience
Friendly and efficient serviceJamie A. | Overall Experience
My order was cancelled prior to use. The staff was courteous, kind.Donna E. | Reservation
Harrassed me for money saying I did not pay and threatened to sell my clothes at a public auction even though I payed in full back in May. Would never come back again.tamia j. | Overall Experience
naChitrani G. | Overall Experience
My daughter and I are very pleased with your facility we’ve been renting from you for almost 3 yrs nowtracey v. | Overall Experience
In May, it was a disaster with the computers down. Then came an email of rates going up in the middle of students belongings in storage. Pick-up day - No one was near the counter to check us out.carolea h. | Overall Experience
When my box was dropped off, they forgot to take the screws out, thus I could not open the box, after a very frustrating ordeal of getting it to my house in the first place.hannah m. | Overall Experience
Eger to please great people ThanksBryant C. | Overall Experience
What was booked was not even an option at this location and charged more for larger unit. Staff did not care, as it was last unit in college town. Uhaul CS told me to contact MGR at location. JOKE!Ray C. | Overall Experience
Great experiencePaul R. | Overall Experience
Clean secure facility.Vincent F. | Overall Experience
Great service and on-time delivery.Kamal H. | Overall Experience
Very nice and helpful staff. I will definitely use the same facility again!Briann V. | Overall Experience
Understanding, patient, and very courteous! I will definitely recommend and return to this location for services! Thank you!Caprice Y. | Overall Experience
Nice staffwilliam d. | Overall Experience
The only problem I have had is the fact that I have not used the unit for the full month and I'm still being charged a full $100 for the month. I will not be back there to rent from them again.GILBERT M. | Overall Experience
A couple of the boxes didn’t have very good locks but we made it work. Also you should advertise the size of the interior of box not the outsideShari G. | Overall Experience
I placed my stuff in storage for two months. Luckly you get a month of storage for free when you us a uhaul vehicle. The uhaul people answered all my questions. I am so glad I used them. It was easy.Ann r. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!