Customer Reviews for U-Haul Moving & Storage of Casa Grande

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Casa Grande

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Charles P. | First Impressions |
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Moving can be stressful. It’s good to have someone like Nancy to work with and make the transition hassle-free.

Amanda S. | Overall Experience |
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Customer did not leave a comment.

Jean J. | First Impressions |
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Nancy made me feel very welcomed, and did extra work to fit me into her totally full covered RV storage. She quickly cleared up a mix-up in payment, and her cheerful and personable manner made me very happy with my choice of UHaul.

James A. | First Impressions |
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Best overall storage facility and experience we've had. No complaints.

DALE A.
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Customer did not leave a comment.

Pat S. | Overall Experience |
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Customer did not leave a comment.

Ashley P. | Overall Experience |
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Customer did not leave a comment.

LINDA W.
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Was charged $30 for fuel was not told I had to go one line to let them know i dropped off the truck no one was there was told it would be open at 7 and now that no one was there to go over with me and check me in I'm being charged for fuel and that's not right it had the same amount even a little more .

Patricia S.
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Customer did not leave a comment.

Carl B. | Overall Experience |
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Staff friendly and responsive. Facility secure. Structures oriented to provide maximum shade for my RV. Overall an excellent experience.

Laurie I. | Overall Experience |
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Customer did not leave a comment.

Robert K.
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The entire experience was friendly, professional and quick.

Dorothy F.
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Customer did not leave a comment.

BRIAN L.
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It all went very well.

ESTELLA S.
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The "Bucks"; Mr. & Mrs. Buck are simply the best! They ROCK! Friendly, Professional, Prompt, Kind and Exceptional. This is the U-Haul everyone needs to find to do business with... What else is there to say... The End!

Ronald F.
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Customer did not leave a comment.

DAVID T.
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WILLIAM D.
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Customer did not leave a comment.

Rita S. | First Impressions |
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I loved working with Nancy-- Never saw the facility because I haven't brought my RV there, but marked good anyway. I expect it will be --

Tod M. | Overall Experience |
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The staff was VERY helpful and knowledgeable. Will use the facility again.

RONALD C.
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Customer did not leave a comment.

David M. | Overall Experience |
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Great location! Close to home base

STEVEN D.
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Customer did not leave a comment.

Deanna H. | First Impressions |
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Nancy is the sweetest and very helpful! Always a smile on her face!

MICHAEL W.
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Customer did not leave a comment.

Jennifer D. | Overall Experience |
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Customer did not leave a comment.

RICHARD B. | First Impressions |
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Been there eight years

ROBERT B.
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Customer did not leave a comment.

george W.
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Nancy Buck was extremely friendly and knowledgeable.

RICHARD S.
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THE REST OF YOUR STORES SUCKED.

Gary C.
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Everything ready, easy to work with, equipment in great shape.

Glady S. | Overall Experience |
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Customer did not leave a comment.

Kurt W.
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Customer did not leave a comment.

Brian Y. | First Impressions |
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Had a reservation with confirmation number, but the space was sold same morning. Nancy managed to find another space!

lavern M.
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When a customer makes a reservation well in advance honor it. don't give it to someone who shows up when the truck is turned in. Dealing with UHaul was the worst nightmare.

Joseph J.
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Customer did not leave a comment.

Joanne B.
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The first location our reservation was at did not have our truck we had reserved. They did not call us to notify us. When I came to turn in the truck at this location, the reservation was not in my U-haul account so I could not check in the vehicle and had to stand alone in the dark in a scary neighborhood for 30 minutes.

Bill s. | Overall Experience |
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Nancy is absolutely the best!

CHARLES B. | First Impressions |
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Nancy Buck and her staff are very friendly and professional. If anyone ever needs any type of assistance they are willing to take steps to help. The facility and grounds are kept clean.

GORDON C.
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Customer did not leave a comment.

CHARLES H.
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Customer did not leave a comment.

GUNNAR T.
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The young man was quick and efficient got me in and out fast and very nice guy

Julie E.
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Customer did not leave a comment.

Anro M.
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Customer did not leave a comment.

Ronald M.
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Customer did not leave a comment.

Allen j. | First Impressions |
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Customer did not leave a comment.

Robert C.
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Louis L.
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SUSAN H.
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Don't believe a word they say. I was insured a 20 ft truck would work,promised a tow behind trailer for $5.00 and was charged 400.00!!!!! The worst moving experience of my life!! Never again!!

Jimmie J.
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Customer did not leave a comment.

Albert L.
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Customer did not leave a comment.

Monte S.
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Maybe newer equipment.

NENITA S. | First Impressions |
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The management and staff at this location has the best customer service. They are friendly, helpful and courteous. Thank you.

Larry T.
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Literally pulled up, got out and handed the keys to the guy. He said I was good to go! Never looked in the truck or checked the mileage.

David B. | Overall Experience |
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Customer did not leave a comment.

MARY KATHERINE S.
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Excellent service, quick and easy check in and check out.

James W.
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Customer did not leave a comment.

Thomas G.
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Customer did not leave a comment.

robert T.
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Just keep doing what you are doing now. Providing excellent service to your customers. That is often hard to find nowadays.

ZAN ALAN K.
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Excellent service and professionalism. Very cordial. Will use this location aga

TRISHA C.
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Customer did not leave a comment.

Robert M.
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Very easy to use the mobile app if you desire to do so. Felt very safe since they used COVID precautions.Very efficient check-out and check-in process.

Shayla F.
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This store in Casa Grande is extremely busy. That is good for Business! Though, they didn't have enough of a supply on demand. We didn't reserve a truck before we needed it. We had to rent another truck from Coolidge. Come back to load/unload items into/out of U Box. Thank You U-Haul for being there for our moving and storage needs!

ROBERT S.
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Customer did not leave a comment.

KIMBERLY J.
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Customer did not leave a comment.

KEN J.
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Customer did not leave a comment.

Verna M. | Overall Experience |
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Customer did not leave a comment.

Lewis J.
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Customer did not leave a comment.

Timothy S.
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We had such a pleasant and friendly Experience with Nana y. And Richard. I would recommend this unhale likda x

Timothy B.
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smooth operation

HENRY H.
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Customer did not leave a comment.

ROGER M.
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Customer did not leave a comment.

John P.
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Customer did not leave a comment.

FRANKLIN W.
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Sorry, don't have any improvement comments I was completely satisfied with the people, service and vehicle.

Byron B.
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Customer did not leave a comment.

Jon L.
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Customer did not leave a comment.

George S. | First Impressions |
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Staff is very professional and courteous.

Shayla F.
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Customer did not leave a comment.

STUART V.
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Customer did not leave a comment.

GARY C.
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The service was incredible. Friendly and fast.

ALBERT L.
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Was perfect. Supposed to pick up Sunday morning but changed plans and the truck was available Saturday afternoon

Roland O.
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Customer did not leave a comment.

Theodore F.
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Friendly fast and effective.

Jeff K.
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Customer did not leave a comment.

Wayne H.
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LEROY M.
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Customer did not leave a comment.

Leticia M. | Overall Experience |
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I will be back.excellent service clean dacility

starr P.
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Customer did not leave a comment.

THOMAS F.
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Customer did not leave a comment.

steven B.
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easy drop off

starr P.
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Customer did not leave a comment.

Andrew H.
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Nancy was very polite and helpful

Traci S.
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super fast service and very friendly

Robert H.
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All was good

DANNY G.
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We use this U-Haul location for all our moving and storage needs. They are very courteous and helpful. Thank you Nancy and crew! Gail and Dan

JEFFREY D.
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Customer did not leave a comment.

Trevor K.
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Had a very good experience with U-haul. This was my first time using there service and it was very quick and easy. Definitely would recommend to my friends for when they move.

LEE JACOB F.
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Customer did not leave a comment.

Judith N.
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William W.
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Bruce B.
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Friendly people who were helpful upon turn in of truck and trailer.

JESUS G.
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Customer did not leave a comment.

Laura B.
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Always the best customer service.

Patricia M.
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Nancy & her staff are friendly and helpful. I highly recommend this location.

Robert C. | First Impressions |
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Customer did not leave a comment.

Bob K. | Overall Experience |
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Great customer service!

KENNETH B.
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Customer did not leave a comment.

Molly H.
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Follow through, don't lie to me, and don't charge me three days for a one day rental and get upset when I call you on it.

maryln h. | Overall Experience |
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Excellent service, clean facilities, staff friendly and always there to help. Will use again I the future.

Ray B.
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Customer service was excellent.

DONALD W.
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Thanks much!

PHILLIP G.
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Customer did not leave a comment.

John A.
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James S.
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Customer did not leave a comment.

Lawrence S.
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The bed of the truck was slightly dirty. I could see my foot prints as I walked across it. Also the front window was dirty outside and inside and the dash was dirty.

rebecca A.
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Customer did not leave a comment.

Blaine G.
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Customer did not leave a comment.

mark S.
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Nancy did an excellent job with getting us in and out of there on short notice!!! Nancy so pleasant and friendly to her customers and team !!!

Araceli C.
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The whole process was quick and simple. I appreciate the sense of urgency.

Kenneth K.
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Customer did not leave a comment.

Cecil W.
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They were great

Jeffrey O.
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Customer did not leave a comment.

SANTIAGO D.
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Was called and told by regional manager that if I picked up from another town (34 miles to and from house) that he would give us a 75 dollar discount (this was after he how's it because I explained having to gas up my personal truck to drive there and back, plus the uhaul truck one way, 40 miles more (which barley covered the trip) and a free upgrade to have insurance added. Well, when I got there, there was no notes about the insurance upgrade, they said it wasn't in writing, and when they called to ask, that regional manager just said “oh no, I meant the 75 dollar discount could go towards adding insurance. What a bunch of crock! On top of that, I asked him to change my pickup time from 1pm to 4:30, and he didn't, got a call at 1:20 asking if I was still coming to pick up the truck. 🙄 on top of all, I told him he lacked in customer service and he replied customer service was not part of his job! Wow!!

CLAY A.
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Customer did not leave a comment.

SUSAN J.
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People friendly. Explained everything. Hours are great

ROBERT D.
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Customer did not leave a comment.

Charles C. | Overall Experience |
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Both Nancy Buck and her husband are great! - they both were extremely helpful.

SALVADOR D. | First Impressions |
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Customer did not leave a comment.

ROBERT R. | Overall Experience |
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It was awesome doing business with you guys! Always helpful and friendly.

JAMES H.
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Customer did not leave a comment.

Gail G. | First Impressions |
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Nancy was so very helpful. She, Richard, and Hank were very friendly and eager to answer our questions and help with finding the right size storage unit for us. Nancy made it seem effortless to get the application completed and get us on our way. We have already recommended this their services to our family and friends. Thank you Nancy!!!! Gail & Dan- Maricopa, Az

CANDACE H. | Overall Experience |
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The facility was clean and managed well. My experience was great.

Patty D. | Overall Experience |
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Customer did not leave a comment.

Michael M. | Overall Experience |
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Customer did not leave a comment.

George H. | Overall Experience |
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Customer did not leave a comment.

Linda K. | First Impressions |
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Customer did not leave a comment.

Trinity h. | Overall Experience |
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Very helpful and friendly staff going to miss seeing them on a regular basis 😔

Lany M. | Overall Experience |
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The Buck family went above and beyond in taking good care of us at the storage unit, very pleased with the service and professionalism!

Jean W. | Overall Experience |
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Customer did not leave a comment.

Jeff J. | Overall Experience |
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You need to take care of the pigeon infestation. The pigeon poop destroys our RV roofs. Also, the electric for 2 hours is not sufficient time for trickle charging our RV batteries. For the amount of rent that we pay each month we should be able to have the electric on for at least 4 hours per day in order to keep our batteries charged. These are the reasons we have left this facility.

Arnie E. | First Impressions |
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Nancy is AWSOME. Always freindly and super helpful. Worth driving to CG to store. More than just the price, the service brought me back and will keep me coming back for my storage needs.

Colby H. | First Impressions |
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Staff is very helpful and professional.

John M. | Overall Experience |
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Rediculous

Sandee H. | Overall Experience |
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Nancy is the best. She is so very helpful.

Glenn W. | Overall Experience |
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Management of facility was very helpful, I would definitely return to this location

ron W. | First Impressions |
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Customer did not leave a comment.

Verna M. | First Impressions |
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Customer did not leave a comment.

David J. | Overall Experience |
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Nancy Buck is a wonderful and caring manager. Thank you Nancy

Wendy B. | First Impressions |
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Friendly staff. Very clean facility.

Madeline P. | Overall Experience |
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All your employees at this location are top notch! They are a pleasure to do business with! Thank you for your service.

TOM S. | Overall Experience |
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Nancy and Rich, couldn’t be more helpful. Very nice people, including their staff!

CATHERINE H. | Overall Experience |
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Nancy & her husband have been most accommodating for the last 8 years while my 'house' was stored with them...always polite and concerned when they couldn't reach me to remind me of past due rent. My son and I were packing U-haul until late...Nancys husband came to check on us to make sure we were doing ok...very nice people...

Randy d. | Overall Experience |
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The manager and staff were top rate! Always there to provide information and support! I can’t say enough about their incredible customer service .

Lonnie N. | Overall Experience |
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Staff was exceptionally friendly and accommodating.

Mary H. | Overall Experience |
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Love this place

ROBERT S. | Overall Experience |
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Customer did not leave a comment.

Greg H. | Overall Experience |
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Customer did not leave a comment.

Gary C. | Overall Experience |
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Customer did not leave a comment.

James B. | Overall Experience |
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It was the best facility I have every rented. Well kept and maintained. The staff is very friendly and helpful to our needs every time we had to visit. If I every need another unit they would be my first choice, great people and facility.

Anna K. | Overall Experience |
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Folks were very kind and helpful at a very stressful time. Thank you !

Pat S. | First Impressions |
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Customer did not leave a comment.

ROBERT S. | First Impressions |
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Customer did not leave a comment.

Cliff S. | First Impressions |
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Ladies in the office are first rate!

Thomas W. | Overall Experience |
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The staff and the facilities could not have been better !!! A great place and great employees !!!

Gary S. | Overall Experience |
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Nancy the office manager was great!

Rosie W. | Overall Experience |
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Nancy and Richard are outstanding host and operators. They were always ready to help with any issue and it was a pleasure to work with them. We consider them personal friends now. We left because we sold our motorhome and no longer needed the facilities. Thank you Nancy and Richard for loving our babies Daisy and Duke.

JAMES H. | Overall Experience |
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Could not have had a better experience with a storage company. Well maintained property operated by a professional and extremely helpful staff. Would recommend this facility to anyone looking a safe and well run storage company.

Jason F. | First Impressions |
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Very nice and helpful

Kevin S. | First Impressions |
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Very clean and well maintained. Staff was very friendly and professional.

Anthony L. | Overall Experience |
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None

Ken H. | Overall Experience |
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A pleasure doing business with you!

Ruth R. | First Impressions |
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Professional...helpful..friendliness... all deserve a 5 star rating.. beginning with manager Nancy and her 2 staff members we meet.

Glenda S. | First Impressions |
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Flawless. Originating Store mgr.- Extremely helpful w/reservation. Car transport tire mishap. Fixed. Roadside assistance, Cesar, fast/polite, checked all tire/straps. Destination easy/storage great

Russ H. | First Impressions |
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all good

Thomas M. | First Impressions |
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Professional, friendly staff who works to accommodate your storage needs.

Richard K. | First Impressions |
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Everyone was very friendly and helpful.

James B. | First Impressions |
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Everything went smoothly and the unit was clean, thanks to all.

SHAWN M. | Overall Experience |
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Nancy and her staff were great to deal with.

CANDACE H. | First Impressions |
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Staff was very helpful and courteous. Facility was very clean and tidy.

Gary S. | First Impressions |
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The only issue I had was the brochure stated a price for a 10x10 but when I purchased they stayed it would be 10 dollars more because it was on the first floor. This was not stated on the brochure.

Barbara M. | Overall Experience |
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None

Jim A. | First Impressions |
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good clean trailer. helpful people.

CAROLYN L. | First Impressions |
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Nancy was very efficient, friendly and courteous!

lee w. | First Impressions |
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Quick and easy as usual.

Brian D. | Overall Experience |
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Nancy and the team is friendly and responsive. The facility is large and clean. The internal storage temperatures are as stated.

Susan G. | Overall Experience |
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Our space was clean and very accessible!

Gary C. | First Impressions |
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Your reservation agent and facility agent were very helpful and friendly. The facility is clean and very suitable for my needs.

Richard K. | Overall Experience |
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We can't begin to say, "Thank you enough." Nancy, the manager, always went out of her way to help us. Her professionalism was first class. She epitomizes the U-Haul values and is a great asset.

DAVE L. | Overall Experience |
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Very convenient

Shaina L. | Overall Experience |
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Nancy was very sweet and always ready to help in any way she could. I was very pleased with my service!

margaret r. | Overall Experience |
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We appreciated them being there when we needed them.

Annette S. | Overall Experience |
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Great customer service from all employees lace is extremely clean

Sharon A. | First Impressions |
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NA

Helen S. | Overall Experience |
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My cross country move with U Haul was a plesant experience!! The staff was always eager to help with any questions I might have had! Plus I got 1 months free storage to boot! What a great experience

Warren L. | Overall Experience |
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Rates increased every year. I only used power 6 months of the year but paid for 12 months and still got yearly increases. Found comparable space at lower cost

Lauri V. | Overall Experience |
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Always friendly and helpful. Will use again.

Tom B. | Overall Experience |
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The staff was very responsive to are needs. Would recomend your facility to all of our friends.

Chris L. | Overall Experience |
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Nancy, Richard, Jenna, Hank, Marcela and Abby make me feel so welcome!! A++ Only complaint I have is that despite constantly being sold out of rooms in the a/c bldg, UHaul has yet to begin 4th floo

Selena N. | Overall Experience |
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Very very busy facility, but always friendly and efficiently taken care of. Very clean inside storage unit.

PHILLIP V. | Overall Experience |
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Service was good and area is well maintained

MIKE S. | Overall Experience |
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My only complaint was the broken and sticking main entry door to the building our storage unit was in. I notified Nancy and she told me it would be replaced in the future by a better system.

DENNIS F. | Overall Experience |
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Been there since 2007 and have been very satisfied with facility. Nancy buck has been awesome in handling any issues.

Kelly M. | Overall Experience |
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Great staff, very friendly, had everything we needed. Recommend a moving company to help load up trailer. Would recommend the moving company to anyone

RICHARD W. | Overall Experience |
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The manager and staff were some of the best I have ever expected. Thank you for all you did for me and my family! When we return to Casa Grande we will be at your front gate.

Larry B. | First Impressions |
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Nancy really stepped up to help me get my space Exceptional manager.

ZEAN C. | Overall Experience |
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Great service and staff

Carol L. | Overall Experience |
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Stored our camper for 3 months. Had 2 issues with electricity, which were dealt with promptly and professionally. Thanks for the protection while we were away from our "home" and kindness shown.

Bob K. | First Impressions |
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Excellent staff and facility!

Stanley P. | First Impressions |
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Fast and efficient

Mark S. | Overall Experience |
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Nancy runs a great facility.......

Sandee H. | First Impressions |
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I appreciate all the service given at the Casa Grande location, and especially Nancy's help.

Lany M. | First Impressions |
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The whole staff are exceptionally helpful and the facilities are immaculate!

Timothy C. | Overall Experience |
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Thanks to, Nancy, Richard and especially Little Richie for all your help.

WENDELL B. | Overall Experience |
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Great place for storage. The staff are very good.

Timothy D. | First Impressions |
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Thank you for your understanding and dealing with my problem.

cynthia a. | Overall Experience |
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Don’t ask me to write comments if you are not compensating me for my time.

John B. | First Impressions |
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Nancy was extremely accommodating & professional, & sorted out our needs regarding security and storage of our Rv & car efficiently & speedily. Thank you to all at Casa Grande.

DIXIE B. | Overall Experience |
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Everyone was very nice to me I give a 5star rating with only one complaint. I believe the U-Haul company has a big problem with pricing. I think prices are a bit extreme for valued customers.

Tom B. | First Impressions |
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Everyone was pleasing to work with and very costumer oriented. Thank you

Kathleen B. | First Impressions |
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Great customer service

Mark M. | First Impressions |
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Very helpful with my RV storage needs. Probably the nicest U-Haul location I have ever been in, and I have been in at least six.

andrew B. | Overall Experience |
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Nancy went above and beyond in every aspect.

Paulo A. | Overall Experience |
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Miss NANCY and staff are great people ... thank you so much for everything....

DAVID J. | Overall Experience |
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Thanks

David J. | First Impressions |
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Nancy is the best!

Gale L. | Overall Experience |
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Manager, Nancy Buck, provided excellent service.

Joseph S. | First Impressions |
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Nancy Buck was great to work with setting up my new account.

Catherine H. | First Impressions |
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Nancy is very friendly and helpful. It was a pleasure to do business with her.

william h. | Overall Experience |
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Nancy Buck is a great manager & is very customer service oriented. She is so nice & helpful. We really appreciate everything she did for us. Awesome & thank you.

Richard A. | First Impressions |
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Very friendly and easy to work with!

Oasis Community C. | Overall Experience |
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Everyone at this faculty was very helpful when we needed to switch to a smaller unit. Nancy was great and we would use them again if the time arose that we needed a place to store things.

stephen f. | First Impressions |
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These ladies were so kind and helpful in solving a problem regarding storage. I highly recommend U-Haul Moving & Storage of Casa Grande to anyone who would need their services.

jon f. | Overall Experience |
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Excellent in all ways.

Patricia H. | Overall Experience |
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This is the best facility I have seen!! All the employees were so helpful and friendly, and the buildings were immaculate. Easy check-in and out as well. Tremendous experience!

Don D. | Overall Experience |
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The people and service were great! We especially appreciated the air conditioning. Our movers came to get our furniture from UHaul on a 100 degree June day. Movers liked air conditioning.

Angela F. | First Impressions |
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Nancy was very helpful & accommodating while maintaining professionalism.

James P. | Overall Experience |
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Nancy is the best..!!!!

Doti B. | Overall Experience |
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The staff was very helpful and friendly. We would recommend this facility just because of the staff. Nancy and Richard Buck has could not have been more accommodating.

Vicki M. | First Impressions |
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Nancy and Richard took care of me. They go way beyond the normal means to accommodate their customers. I just love them.

maryln h. | First Impressions |
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Staff was friendly knowledgeable and efficient. I was in and out quickly. I was very satisfied with my reservation and follow up.

Leroy P. | Overall Experience |
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They were extremely helpful in a very emotional and devastating time for me. All the staff were sympathetic and helpful to me. I felt that the facility was secure and lifted a major concern for the.

Edward S. | First Impressions |
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Excellent people made it easy to find storage for our coach.

Lacreita W. | Overall Experience |
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Very secure and friendly place. I loved my storage unit.

Thayne K. | First Impressions |
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Nancy was so helpful and gave us great care!!!

Danny H. | First Impressions |
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Nancy was very helpful and pleasant to work with, getting us the right storage spot for our Motor Coach

Patricia H. | First Impressions |
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This is the absolute best U-Haul facility I’ve ever used! The staff went above and beyond to take care of us, and the storage facility itself was immaculate and had a restroom!! Excellent!

STANLEY P. | Overall Experience |
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Bye

Timothy C. | First Impressions |
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Thanks Nancy and your staff gor coming through on finding a unit for us. Moving cross country is a stressful time and you made our worries a less stressful.

Randy C. | Overall Experience |
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Nancy is a joy to work with and the facility is top notch

Bob J. | Overall Experience |
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Excellent service and very friendly and fun people to associate with under a stressful time of moving. I will recommend them to the world. Thank you guys so much for being who you are and what you do.

robert s. | Overall Experience |
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Cannot get any better!!

andrew B. | First Impressions |
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went out of their way to help with last minute changes when the U-Haul & storage facility we had chosen to us failed to tell us their only open on weekends. The one in Casa Grande was outstanding

Mike S. | Overall Experience |
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The manager Nancy and her staff were always the friendliest crew I have the experience of dealing with consistently. I will always recommend this storage facility over ones that are even closer.

mark s. | First Impressions |
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Nancy went above and beyond expectations to make this smooth transition!!! Although she was very busy, Nancy took the time to explain the hours, gate codes, etc . A wonderful storage

ROBERT H. | Overall Experience |
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None

lee w. | Overall Experience |
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See you this fall I hope.

Lynn S. | First Impressions |
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We were treated in a very professional and friendly manner.

Marjorie J. | First Impressions |
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was accompany in getting a storage unit whn there was a waiting list. Needed a unit this week.

Jacques V. | Overall Experience |
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Nancy is a very good directer and always there to help.

WILLIAM H. | Overall Experience |
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excellent facility and management

lee w. | First Impressions |
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Always great to do business with.

Nyla W. | First Impressions |
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Thank you Nancy, for all your help.

nichole v. | First Impressions |
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Staff was knowledgable and friendly, answered all my questions patiently

char m. | First Impressions |
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Very friendly and helpful

Jane D. | Overall Experience |
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Uhaul was a very clean and secure place to store our belongings .

Judy T. | Overall Experience |
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The staff was helpful and the facilities inside the building were sparkling.

Joseph J. | Overall Experience |
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Very helpful

Ruben D. | First Impressions |
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Great customer service attentive, professional, & helpful.

Felisa P. | Overall Experience |
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Very nice

Beverly V. | Overall Experience |
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Great experience

Leroy P. | First Impressions |
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They made a very difficult situation easier to deal with.

JOHN R. | Overall Experience |
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Restricting electricity and raising rates cost you this customer.

Diane A. | Overall Experience |
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My experience could not have been any better. The staff was extremely efficient, helpful, and friendly, and the facility was very nice. Thank you very much.

Nancy G. | First Impressions |
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I never know when I will need Nancy Buck's services at Casa Grande U-haul. But i always receive top-notch service and she is always ready for a returning customer. Thanks.

Blake D. | Overall Experience |
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Good value for covered storage, I appreciated electric cycling on to keep my batteries fresh.

ernest d. | Overall Experience |
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Very pleased. Nancy very helpful.

Gaspar L. | Overall Experience |
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very friendly staff and helpful

Kathy B. | Overall Experience |
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Very honest and knowledgeable service, We will definitely use this storage facility again.

Paul L. | Overall Experience |
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no comment

Linda C. | Overall Experience |
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Everyone at this location was very helpful and friendly.

elsie p. | Overall Experience |
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Great Bargain

frank l. | Overall Experience |
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I have recommended to a golfing buddy and now he has 2 spots

Don D. | First Impressions |
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We trust UHaul to take care of our furniture etc. Nancy Buck has been very helpful and easy to work with. She responds promptly and follows up with what she says.

COLIN C. | Overall Experience |
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I've stored my RV at this facility for a number of years but this last year the facility installed timers for the electrical hookup. When I returned my batteries were dead. This is NOT acceptable.

DUANE W. | Overall Experience |
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staff was very helpful, even on waiting list a call was made to let us know

Angela F. | Overall Experience |
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Nancy is exceptionally accommodating & highly professional.

Al R. | Overall Experience |
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very satisfied

Kevin R. | Overall Experience |
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Nancy and Richard were very friendly and helpful

dwight c. | Overall Experience |
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Nancy Buck at u-haul Casa Grande, Arizona is one of the most amicable persons we have ever met. She goes out of her way to accommodate your needs. Best u-haul dealership we have ever dealt with.

Christine H. | First Impressions |
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Love it here. So happy I decided to go with this facility :) Great management and staff. Very clean and I feel safe.

KC Y. | First Impressions |
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Nancy Buck was very helpful & accommodating.

Robert S. | Overall Experience |
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Nancy Buck is a tremendous asset to uhaul!

Maria R. | First Impressions |
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Nancy is wonderful to work with.

Corry C. | Overall Experience |
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Great place.

DEAN M. | Overall Experience |
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Nancy and Richard do a very good job. They have a very well run operation.

Harold E. | Overall Experience |
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Nancy Buck is a gem and she is a valuable asset to the uhaul organization. Nancy has been extremely accomodating to us for the past few years under tough circumstances.

Bob C. | Overall Experience |
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Nancy Buck did an outstanding job with our storage needs! I look forward to dealing with U haul with our storage needs next summer..

susan l. | Overall Experience |
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I was so grateful!

David S. | Overall Experience |
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Great staff. Very friendly.

LARRY B. | Overall Experience |
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Good experience.

Karen W. | Overall Experience |
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Thanks for being there. It was such a great help to know that the motor home was in a covered facility and safe. We were a 1000 miles away and we knew that it would be watched and safe. Karen Webster

rose marie s. | Overall Experience |
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very satisfied, we relocated from Illinois had our things in storage for 5 months while our home was being built.

Stu V. | Overall Experience |
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Nancy and Richard are the best. They bent over backward and exceeded our storage needs. The best compliment ever...…..we'll be back if we ever need their services again!!!!

Walt W. | Overall Experience |
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Excellent storage unit. In a good location. Manager does an excellent job.

sarah kay z. | Overall Experience |
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Nancy is the BEST.

Richard K. | Overall Experience |
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Manager really did great job resolving a problem where an individual parked his motor home into my parking space.

Nancy D. | Overall Experience |
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I didn’t actually see the facility as we hired movers to pick up our belongings. I did talk to them on the phone a couple times and the customer service and communication was wonderful.

STUART T. | Overall Experience |
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I have used covered RV storage and 10x10 inside storage. A well run facility and great place for storage boxes of every size.

Dwight J. | Overall Experience |
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It has been a very, very good relationship/experience. Thanks to Nancy Buck.

Brian Y. | Overall Experience |
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Nancy Buck and her assistants were just great!

Rich L. | Overall Experience |
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cannot comment on office and facility as all contact was over the phone but everything went well.

CONRAD B. | Overall Experience |
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Nancy and the staff are fantastic, a great place to do business.

Donna B. | Overall Experience |
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In spite a mix-up where I started, the U-Haul facility here was great! I dealt mostly with Nancy, and she was extremely helpful and pleasant to talk to.

VIRGINIA G. | Overall Experience |
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You all were great over the years, thank you very much.

Taylor K. | Overall Experience |
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Wonderfully maintained facility with friendly staff!

Lucille W. | Overall Experience |
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Nancy was exceptionally helpful and a delight to work with.

Rene V. | Overall Experience |
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Everyone was very helpful and friendly. there were even carts available at the storage facility to make loading easier!

DIANA B. | Overall Experience |
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I’d like to thank Nancy at the Casa Grande location for all her help...she’s an angel in disguise! The whole staff was great! I will definitely refer all my family and friends to them. ❤️

Don H. | Overall Experience |
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Thanks great group of people

WILLIAM B. | Overall Experience |
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Have been at U-Haul for many years. Staff are knowledgeable and courteous. Always felt that our rig was safe and secure.

DONALD T. | Overall Experience |
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Excellent facility and staff. So happy it was there when we needed it!

sharon r. | Overall Experience |
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Very nice and helpful staff

Everett H. | Overall Experience |
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Nancy &her staff are the best anywhere.

BRENNEVA P. | Overall Experience |
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The temperature controlled unit that I rented was perfect!

Arnie E. | Overall Experience |
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Never do surveys but for you guys, I will take the time. Service was above and beyond expectations. I will most certainly chose this facility if/when the need arises in the future.

Lauren B. | Overall Experience |
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Love Nancy and her husband ... Most kind pplq

Steve C. | Overall Experience |
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Nancy and her husband were always veey kind and helpful.good people.

Gladys W. | Overall Experience |
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Thank you for your service

MICHAEL S. | Overall Experience |
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Outstanding staff friendly and professional. Highly recommended..

Richard B. | Overall Experience |
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👍👌

wayne r. | Overall Experience |
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very nice facility and excellent management and customer service. Thank You.

Patricia G. | Overall Experience |
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Nancy the manager is very professional, super nice and I was always greeted with a smile. I used the RV covered storage and love the convenience of propane and rv dump site. Will definitely return.

Roy S. | Overall Experience |
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Had a hitch on our RV stolen

doug d. | Overall Experience |
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Most of all the staff was very customer friendly and a pleasure to work with.

Doug H. | Overall Experience |
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We were very pleased with all aspects of our dealings with UH Casa Grande Az

No reviews have been submitted for this location.

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