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RONALD HAWKCustomer Reviews for U-Haul Moving & Storage of Casa Grande
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Answer the phone at the store level not everybody can use the app based on disability and or lack of basic phone or computer skills I was on hold for 30 minutes after I discussed my situation with someone who is not a store level could not help me and reconnected me to the store finally after 40 minutes I gave up hung up after I received a call from U-Haul trying to switch from my line to a U-Haul location calling me on another line and was unable to connect and they hung up finally I received a message then my account had been closed with a total charge to my credit card it was an awful experience except the amount that they charged me was a few dollars less than what was expected
GUILLLERMO BLANCOThanks
TONY WOODSONFriendly employees, facilities well kept.
Elwood Grabenbauer | Overall ExperienceLucy was the only agent there and did a great job with customers. She had no system to work with but got the job done. Did not get frazzled over asking customers to wait or with phone calls. Very polite and friendly.
MARY FRANKSNothing
conrad ochoaEasy in and out with motorhome.
MICHAEL RUCKER | First ImpressionsEverything was great. Lucy was extremely helpful, friendly, and professional. I would certainly recommend U-Haul to others. Thank you.
TED EDWIN BIGGS | Overall Experienceeveryone was so helpful there--made our trip back home very easy
geral christiemSlow, no acknowledgement that I had come in. Would suggest you give some training on interpersonal and customer service skills
Beverly SekasWe store our RV for multiple years. Each year we came back after a summer storage we were so pleased with the condition of the RV. No sun wear, no bug, or vermin and very minimal dust. Reservation and billing service was also excellant.
JOHN DENTICE | Overall ExperienceProfessional, polite & attentive personal on site. Retain good people.
Jim BostonFor the next customer I would say keep doing what you are doing. The staff was very friendly and knowledgeable. I have used this location in the past and I will use it again.
Rellie LawyerThis was our second experience with U-Haul in Casa Grande and they proved to us once again why we came back for a second rental. From start to finish extremely well done. Thank you.
Will HabingAlways has been a please!
Bernadette Dameron | Online Move InI will always enjoy U-Haul service
Shellie Felix | First ImpressionsNot a thing everyone was great , Lucy the Stores Manager was the best !! This is a well run store !!
william jurczakThe late fees are crazy
Teri Hawkins | Overall ExperienceHave more than one person working the front desk.
Forrest HutchinsonI've always had a very good experience at all locations. I can't remember her name, but your morning staff are incredible friendly. I wish I could remember her name. Their young girl keeps her word. She deserves a raise. Thank you.
JORGE MOLINA | First ImpressionsVery pleased with our U-Haul experience. We would not hesitate the least to use them again.
Will HabingCool staff
Michael AllenI have been a very loyal customer for over 12 Years of which the first 9 were great. The facility is just fine with some Black windows spiders. Welcome to the desert. Lucy came as a new manager and that's when I started having trouble getting ahold of her, on hold for huge waits to find out she put me on hold then went to fill people's propane. My Grandfather clause somehow ended and then payment was required 20 months in advance. In January this year they wanted me to pay for next year even though I was paid up to October of 2024. From that day on I decided not to further help there company as they would not listen to what I thought would be an easy fix. Sorry it ended this way after so much loyalty, I guess the customer doesn't really matter to them.
MARVIN RICHTER | Overall ExperienceThis is an excellent, clean facility with friendly and helpful employees.
Steven Englert | Overall ExperienceNo much everything was as needed friendly staff and both at pick up and delivery, attendees were attentive.and gave us prompt service.
Irven HartsfieldI have had both an RV stored at U-Haul as well as a storage unit . I have been very impressed with the staff at this facility. The facility is very clean and secure. I would very much recommend this facility for your storage needs.
Wade Miller | Overall ExperienceMake certain that the equipment has all of the necessary snaps/latches (i.e. door latch)
Jeff HarperThanks Lucy and staff! Very satisfied!!
James Huggins | Overall ExperienceTrailer was kept in dirt area with no pavement and had been rained on previously making mud that later dried and got stuck into tires making them thump until dirt was spun out on road.
Andrew GoeserHave used the facility for many years and recently needed additional storage unit. Have always received excellent assistance from staff at this site. Current staff very professional and helpful in meeting my needs.
DAVID ANDERSON | First ImpressionsGreat experience.
David Standfast | Overall ExperienceI reserved everything online, uploaded my picture and ID because I needed to pick up the truck before UHaul opened. Arrived at 8 am, got on the app to get my access codes for the keys to the truck. It required me to upload all my info, pictures, CC info and such again and reception wasn't great. Fortunately, the employee was there early cleaning and was able to assist me. When we returned with the truck to unload the items into our storage unit, the gate was up. I didn't realize that I would still need to enter my code for an open gate so access was denied to get into the building. I had to walk back and enter my code. Another customer was the one that told me why it wasn't working. It's also very inconvenient to have to keep punching in the door code to the building when youre carrying furniture. When it was time to return the truck, we had to wait a while because only one employee was working. He was having to handle propane refills, truck checkin and return, storage unit questions-everything. To top it off, the receipt left in my storage unit had prices listed on it and the price for the 10x5 unit we rented was listed as $84.95 but online I had to pay $94.95.
Amanda Newman | Online Move InI love casa Grande
malvetta jones | Overall ExperienceStaff was great, as always.
Nathan HuntGreat Service and Truck
Jerzy Zawisza-Illakowicz:reservation was fine. :pick-up with Lucy was good. :when i returned the truck, the guy ask me "howdit go evrtin ok?" i responded, "You want the list?" he continued walking out to the truck. i proceeded to tell him the list. 1: truck was badly out of alignment, (wandered a lot) 2: i thought the truck had a transmission problem because it was not shifting gears like it should. After a few minutes i saw a light on the dash (tow/incline?) and then saw the label telling me to push the overdrive button. then it started shifting properly. but every time you restart the truck, it goes back to tow mode! i don't think it is supposed to do that. 3: then when filling the tank, the gas pump nozzle kept shutting off about every 4 or 5 seconds. i tried sticking the nozzle further in, and pulling it back-so it was barely in. nether one helped. 4: and i will bet that your guy never wrote down any of the issues! 5: after sitting the truck for about 5 minutes, he said "ok yow totel gona be $208.40" " You good ta go" I said ok thank you. and left. 6: I never got a final receipt or e-mail. 7: my bank account was charged the $208.40 and then a pending charge of $9.16
STEVEN DEWITTRV sites include 30 amp electric
BEVERLY PRATT | First ImpressionsTwo tires went bad on me you need better tires. My wage is $ 60.00 a hour i need you to pay me for at a hour of my time for your bad tires.
Anthony WauerAll around great experience
Richard JohnsonMore reps at the desk
Charles JacksonI rented from a girl in the office that wa great to deal with. Very knowledgeable about what to rent Keep this girl, make her a manger.
DENISE ECHEVERRIAGood people to service people’s needs.
Elwood GrabenbauerDon’t like the rate hike after only being there 2 or 3 months. Tried to get a smaller unit but was told nothing was available
DAVID MITCHELL | Overall ExperienceHad very good service, even considering there was only one staff member available to look after all of the various business items. We have booked and yet to move our RV in.
Ken Davis | First ImpressionsThe Casa Grande folks were great!!
Jeff OsgoodCool people Great customer service… friendly staff. Made me laugh I’ll be back to this location
JOSE SERNAExcelent servixe
FRANCISCO MARTINEZThe employees here have always been gracious, helpful, and go the extra mile to help. Even when it's been crowded and super busy, the employees maintained their friendliness. I appreciate them in the too many understaffed businesses everywhere.
Michelle Aguilar-WellsEverything was great, amazing help..
Karen AlfordEveryone was kind and helpful, and listened to the concerns I had without judging. I would definitely recommend this location to anyone needing to rent in the area.
Jodi DoaneThe only problem was they must have never had the power on for any time like they said they were going to. They turned the power on for 10 minutes and my jacks started to work. A little upset about that , I just hope my batteries are not screwed.
Gary Pomeroy | Overall ExperienceGreat experience!
Denise LovellVery busy location and the one person who was seen working there could have used some help.
Andy StaverDon't say something is available when it isn't, and have me drive 60 extra miles back and forth to get my uhaul. Also, don't charge for 2 extra days when that wasn't the case.
anthony campanellaI want to recognize Synorris for Outstanding service. His service sets the bar high. Because of his service I will use this location for my future needs.
Andrea LynchKeep up the great work!!
David FaustAwesome customer service! 5 STARS!!!!!
Andre TompkinsExcellent Service and convenience. Made the move so much better. Thank you
debora waldronUhual is making money off of customers by not giving a credit for the amount of gas left in the truck.
Joshua PruettThe young lady who checked us out was perfect…personable, efficient, and friendly
Mark ShelbyEverything is perfect.
Silpa AyonThe Gentleman that helped me was awesome!
CHRIS ALLENinstructions were slim as to how to get in and out of the gates
Richard Kirby | First ImpressionsExcellent, professional and courteous customer service both picking up and dropping. Thank you
Jay BilderI have never had such a turbo experience I've driven trucks for over 13 years but this one almost took us into other vehicles and off of the cliff several times. We then called for service and was told someone installed a brand new steering box with no bolts. We were terrified due to the instability and ask for a refund but was told by several employees including Lucy from casa grande that all they could provide was 20% off of the bill for that terrifying experience and neglect of their mechanic U-Haul is no longer someone I would call for safely moving from state to state I was also told that a marketing president would contact me but never did so everyone involved needs to be fired
TYRONE nealNice and clean facilities
Teddy Mebane | Overall ExperienceExceptional customer service!
Jerry LoweHelpful staff. They went above & beyond to assist.
STACY ANN DUTTON | Overall ExperienceMy storage unit had a leak and ruined all my furniture, and also had mice!
HEATHER SCOTT | Overall Experiencesome difficulty with the ap trying to check in online.since it was after hours.we had already put the key in the box then the ap wanted to know the odometer reading.which we couldn't get because we already turned the key in.so could not complete check in
KATHY MOSERStill waiting on drop off receipt that was to be emailed to me.
Michael SuttThe experience with this location was excellent. The experience prior to getting to this location was horrific. I am thankful I finally got to work with Lucy and her team as opposed to all of the other locations and corporate office I've had to deal with. The casa grande location was great!
CHRISTINA RICHHARTThis would rate as an excellent facility if all the outdoor RV storage streets and areas were paved.
Richard Hunter | Overall ExperienceFirst time I used a storage facility. Very good communication hours access and the app works very well. Thanks.
SHELLEY MILLER | Overall ExperienceAwsome!
Mary CunninghamKeep up the good work!
Juan FloresWe have used this location over the last 5 years. We have had an RV site and storage spaces. We have had outstanding customer service from the management and staff, over the phone and in person. I would recommend this UHAUL site,,, and would use this location again if needed. We loved out of State, or we would still be using this location.
garry james | Overall ExperienceThe facility is super clean. When we removed our goods from the storage locker there was no dust. Thank you for an excellent customer experience.
Darla HAMPSHIRE | Overall ExperienceExceptional service, secure and safe facilities. Thank you.
LINDA LOPEZ | Overall Experienceenjoyed working with Lucy! She does an excellent job!!!!
Native Technology Solutions | Overall ExperienceSometimes there was long waits in the office
Julie Woodburry | Overall ExperienceGood
james zemar | Overall ExperienceFriendliest staff I’ve ever met
Jesus Campos | Overall ExperienceWe have had this climate control storage unit for many years there. Lucy and staff do a wonderful job of taking care of the entire property and customers. Thanks everyone!
RALPH WARREN | Overall Experienceeasy and helpful attendant.
ARVIN VAN RY | First ImpressionsLucy was very helpful!
PETER DAHL | First ImpressionsEveryone was helpful and friendly. The facility was clean and very nice.
Anne Woods | Overall ExperienceSecurity need improvement.
William Stepp | First ImpressionsSonoris helped me with my rv storage space. He was friendly, professional and helpful. Thank you for your help.
Mike Price | First ImpressionsTook 45 minutes to get someone to wait on me
Philip Wright | First ImpressionsFast service and very nice!
FLORINA RAMIREZ | First ImpressionsI don’t want to rent a storage unit anywhere else! Staff is helpful and friendly. Storage area is always clean.
Karen Tolmasoff | Online Move InLucy was excellent Great employee
Rick Hill | Overall ExperienceN/A
Syara martinez | Overall ExperienceThis is not a secure facility. Our motor home was broken into and suffered over $4000 dollars in damage. Uhaul did nothing for us. We’ve been a customer for over 10 years and uhaul offered nothing after we discovered someone may have been living in our RV. I would never recommend uhaul for storage.
CAROL REED | Overall ExperienceThank you to all the team for keeping our Van safe during the lengthy period of time we have been unable to visit and utilize our RV in the Usa . ( over 3 years ..) Also the facility of being able to rent a vehicle on site was useful until we could get things up and running once again . Wishing you continuing good business .
John Barrie | Overall ExperienceOur rent was paid up till July 12, we took the RV out on June 20. Will we get a refund for the overpayment.
KENNETH FERGUSON | Overall ExperienceU-Haul provided me with excellent service and will be my first choice for any future storage and other rental needs.
Allen jackson | Overall ExperienceIf in need of storage again, I will come back to U haul with confidence.
Cindy Moran | Overall ExperienceLucy was a wonderful help!! Very pleasant and friendly.. Efficient and answered all questions. Nice employee!
Bernadette Dameron | First ImpressionsNot being able to make a reservation for rv space in advance of more than 7 days is a big negative and causes undue frustration and stress
Jeff Chittick | Overall ExperienceBird nesting issues need to be dealt with. Some of the rV’s even had pigeon spikes on them.. Rices are not competitive even with their next door neighbors
Rosie Wilkins | Overall ExperienceNice friendly respectful 🙏 helpful all around nice place in my eyes.
malvetta jones | First ImpressionsNice people working there. Very helpful.
Mike Sutt | First ImpressionsGreat service thanks Paul
PAUL SAMSON | First ImpressionsI wanted to rent a covered parking space for my RV a week in advance, and could not do so.
Donn Fink | Overall Experiencei received at least 6 emails demanding I fill out this survey. Real pain in the butt. Facility is nice though.
Clarence Peckham | First ImpressionsEasy in and easy out with our 40’ motor home and they have a dump station also.
Donna Therriault | Overall ExperienceVery pleased with everyone I interacted with. Very professional and courteous.
linda rohs | Overall ExperienceThe only reason I made a negative comment was due to my car trailer getting broke into.no camera was watching that area. All areas should have camera s
Monty Grabner | Overall ExperienceI have picked up the TV after storing it for a month. They have taken payment for a second month. Have called they said they would tell the manager who would call me. He has not called back or to my knowledge fixed the automatic payment.
CATHERINE HAMBLIN | Overall ExperienceGuys at the counter were fantastic and extremely helpful. Got a quick drive around before I sign the paperwork to see the proposed trailer storage location and understand the ins and outs of the property.
STEPHEN RYDER | First ImpressionsLucy was great!
JAMES GREEN | First ImpressionsEveryone was ver helpful and accommodating.
Guenter Eckardt | Overall ExperienceOur experience with this company was one of the best. The employees were very helpful and the paperwork was very easy to fill out. I would recommend this U Haul to anyone looking for a place to store there things. Very clean too.
Carolyn Thomas | First ImpressionsStaff was very helpful and courteous!!
HAROLD MCDOWELL | First ImpressionsGreat staff and location!!!!. Prices are a little high but for a secure facility this may be the norm
Philip Hastings | First ImpressionsAll the employees are very friendly and helpful.
Scott Stein | First ImpressionsThe manager passed me of to a different person because she didn’t want to help, she was to busy sitting at her desk doing nothing,
Michael Main | Overall ExperienceNa
nicholas madrid | Overall ExperienceThankyou for your friendly service
DOUGLAS DYER | Overall ExperienceExcellent facility.
Teddy Mebane | Overall ExperienceDefinitely recommend this facility to those with the highest of standards. Clean, easy accessible , and great location. The staff is exceptional and helpful at every detail. I can’t be happier with a storage facility.
Shenetta Osei | Overall ExperienceManager was wonderful, helpful pleasant
TONY GREGOVICH | First ImpressionsAll employees were friendly and helpful
BILL DAWES | Overall ExperienceRaised rate
Michael Fields | Overall ExperienceLuci did a great job for me.
LARRY BRANSON | Overall ExperienceBest around
LARRY BRANSON | First Impressionsour unit leaked and ruined clothing and expensive mirror. bugs were horrible. Not happy that I was two days over and they do not prorate the unit when i checked out. it’s funny how they prorate to check in but not out!!
Mary Wilson | Overall ExperienceThe staff was very friendly and helpful.
Teddy Mebane | First ImpressionsEverything was super great except the trickle charge did not work. We had it looked into by management and they said it was working however we went through 3 new batteries in a year without even moving our camper so there is no way it was working. Everything else was great.
Carol Schirr | Overall ExperienceThank you Lucy ...your the best ..
Patrick D Santa Cruz | Overall ExperienceVery nice everyone there! Thank you! Patricia C.
PATRICIA CROW | First ImpressionsNothing but computer problems while attempting to register while at the office. Had to come back a day later. Fix your slow server or computers.
James Dahlager | First ImpressionsKeep up the good work team.
MICHELLE WILSON | Overall ExperienceStaff was great when I forgot my password on more than one occasion and they had to look it up for me.
Theresa Koppel | Overall ExperienceOnly problem storage unit green lock was not taken off right away when I rented had to call store to see if anyone could come remove the green lock
MICHELLE WILSON | First ImpressionsLiked the total experience.
Terry McMeekin | Overall ExperienceU-haul should save information at check in to save time. I rented trailer 4 times in 2 weeks. I had to give same information each time?
Tom Ebert | Overall ExperienceStored my 2016 Ford F-150 truck there for the summer. Safe place to store vehicles.
Robert Alstrom | Overall ExperienceLucy was very friendly
BILL DAWES | First ImpressionsThe ladies were very helpful and friendly
LORIE VILLANUEVA | Overall ExperienceClean and well maintained, staff is always friendly!
Jessica Mejia | Overall ExperienceAlways had good service from this uhaul facility and storage.
Lisa Middleton | First ImpressionsDidn’t have any problems
HENRY JAMAN | Overall ExperienceWas told unit was open with lock inside. There was a lock outside causing me to go in the office to have removed and no lock was provided inside. The lady there was very helpful and resolved both matters in minutes
James Fortune | Online Move InThe staff were exceptional they did everything they could to make sure that we found a storage unit it was excellent
WENDELL BELL | Overall ExperienceLucy Huerta was very nice and helpful ! She answered all our questions and walked us to our rental space! Everything was quick and efficient !
MICHAEL DAVIS | First ImpressionsLucey has been great to work with. Positive and professional. Great location and great storage spot.
WILLIAM OCAMPO | Overall ExperienceMy experience was excellent. Lucy the manager was very kind, she knew what she was doing when reserving out the trailer to me. Upon pick up the gentleman Sonoris I believe his name was hitched the trailer up made sure everything was secure and safe for me. He even made sure my lights worked. When I returned it; it was a smooth return. Time efficient. Thank you Uhaul Casa Grande.
Marcela Potter | Overall ExperienceStill waiting for our contract to sighn
Steven Schultz | First ImpressionsVery happy and will rent again.
Lyndsay Beck | Overall ExperienceStaff are very very nice and very helpful
CELESTINO ROSCA | Overall ExperienceThe entrance gate a lot of times wasn't working
Richard Glover | First ImpressionsLucy is great very helpful & courteous!!
Frank Garcia | First ImpressionsThe storage unit we occupied had a 2 x 4 foot chase in one corner reducing the square footage, yet we still had to pay full price for a 10 x 10 space.
fred allard | Overall ExperienceWe have used this u-haul location for several year with great success.
Linden Hammond | Overall ExperienceThank you!
ERNEST HERNANDEZ | Overall ExperienceLucy is so kind, efficient and effective. She’s a huge plus to your organization.
Mark Posvistak | First ImpressionsWe are well pleased with the units and service that we received. Thanks, Gail and Dan
Gail Goddard | Overall ExperienceRented trailers, stored household items in climate controlled storage, stored my RV at this facility, filled propane tanks here. Always a pleasant experience. Friendly, helpful staff, No complaints whatsoever.
Ron Heymann | Overall ExperienceGreat people to work with.
James Willie | Overall ExperienceEverything went well. Except for the final error in not having the records updated timely.
diana neukircher | Overall ExperienceThe gal at the front desk was wonderful and explained everything to me! So happy to get into this storage space!
NOLA UNSWORTH | First ImpressionsNice to be able to plug in so the RV batteries are maintained.
Lyndsay Beck | First ImpressionsHave been renting here for past 3 yrs, Always a good experience. So much better than I had experienced at another Casa Grande facility
Butch Cutrell | First ImpressionsBecause of declining health we had to sell our RV. We are grateful for the outstanding service U-Haul provided to us since we moved here in 2016. The previous store manager, Nancy, provided us with superior service. We did not get to meet the current manager. We are pleased to provide the U-Haul facility and staff our highest recommendation.
Paul Ragains | Overall ExperienceJonathon was just a nice guy and provided excellent customer service.
Robert Elder | First ImpressionsWe were very happy with our two year+ relationship with this UHaul dealership. We never worried about our belongings and our needs were handled efficiently and in a timely manner.
Lou Russo | Overall ExperienceWe have always received friendly and helpful service. Thanks
MARY SAVAGE | First ImpressionsPolite and helpful
Rene Brodeur | First ImpressionsSure miss Nancy!!!
MARK POWELL | Overall ExperienceManager Nancy was always helpful
John Juarez | Overall ExperienceDidn't interact with Uhaul staff often but when I did everything was taken care of.
vicky knowles | Overall ExperienceLucy and her staff are absolutely awesome!! Lucy was an absolute pleasure to do business with!
Nancy Zabawa | Overall ExperienceI kept my items in this storage facility for 7 years, unfortunately with the price increase I had to vacate. Aside from some termite damage on some of my boxes (did not affect items in boxes). Some dust accumulation (it's in the desert so that's bound to happen). Everything seems to be in decent condition.
JOAQUIN MENDIOLA | Overall ExperienceThe staff was helpful and very knowledgeable. As a team they work well together. They made me fell welcome and appreciated. I like that. Thanks team Casa Grande, you are awesome!
Robyn Davis | First ImpressionsWow it's a shock to find such well managed store. It's rare to find a storage place this clean organized. The Manager offered to walk around the lot and point out the available spaces and gave me a map with prices on it to compare. Needless to say I rented a covered space. So nice. I'm happy to find this spot so close to my home. Tia the Manager had me signed up in a jiffy.
robert fusco | First ImpressionsYour staff is professional, pleasant and very helpful. I will recommend this location to anyone.
JIM BLAIR | First ImpressionsThe staff facilitated my move-out and then move-in with friendly and competent service. I really appreciated the way they worked to secure the site I needed in a timely fashion. Jean
jean jasmine | First ImpressionsThe office manager, Tiania Triplett, was excellent. Would highly recommend this location.
Patricia Rulli | First ImpressionsStaff very friendly and efficient, we just moved it closer to home.
edwin harris | Overall ExperienceWe have stored here for many years, the staff has always been excellent
Donald Drollinger | Overall ExperienceGreat place
Lila Parkerson | First ImpressionsThanks Lucy for making it all work out easy.
SHAR ANDERSEN | First ImpressionsNancy Buck has been a stellar manager for UHaul and all her customers.
ROBERT FROMM | First ImpressionsNone
roger manuel | First ImpressionsNancy and the crew have always been great very professional. We have been at this location for 8 years. Del
Del Huber | Overall ExperienceA very friendly and helpful staff. The facility was easy to move around in with our 41' motorhome and has covered RV parking. The whole facility, office, storage and roads were nice and clean. I would absolutely recommend this U-Haul facility to anyone.
James Whitescarver | First ImpressionsThe help at this facility is lacking, just my observation. The only issue i had was the wait, every time i would call i was put on hold, for 20 minutes and more (i do not exaggerate. no fish "stories from me) it was, sad to say it was every time. Also when i would physically go in, the employees were sitting and when there was movement, it was just a mosey along pace. The personnel may have all day to be there but a customer is usually on a time schedule and wants to get er done. i don't know of anyone who really "enjoys" moving and are in a hurry to finish and when there are employees doing basically doing nothing it's kind of an attitude breaker! Overall this has been an accomplished experience for me, o.k. but not so great. Thank You for asking.
Bruce Young | Overall ExperienceNancy and her husband are so helpful and kind. The business is run extremely well and the customer service exceeds expectations. I would highly recommend the Casa Grande U -haul to every one for there storage and moving needs. The facility is immaculate and there is always someone there to help.
Jill Frizzell | Overall ExperienceSuper nice employees.
Rita Baker | Overall ExperienceThe employee on duty Sunday (Luz) was very pleasant and helpful. She went above and beyond.
Katherine Wilson | First ImpressionsNancy and staff are great!
Frannie Metcalfe | Overall ExperienceNancy Buck has always been a great person to deal with in my years with U-Haul in Casa Grande and has always been very helpful and considerate in my dealings with her. Thanks and best wishes to Nancy.
RICHARD HARRIS | Overall ExperienceYou guy have always been there for me
Arnie Edwards | First ImpressionsVery friendly and professional staff
doug dyer | Overall ExperienceNancy is a great manager
Issac Tollison | Overall ExperienceWe have been renting from this facility since at least 2018 and dealt with at least two other management teams. Nancy Buck has been the best manager of any facility I have ever rented. I have had a storage unit for cars, tools, and household items since 2003 at various locations including UHaul facilities. Nancy and her husband Richard keep the facility clean with any maintenance issues being taken care of immediately Renting at this facility was an amazing experience Thank you Nancy and her team of selected workers
CHARLES BURNETT | Overall Experiencenancy at casa granda was wonderful
Lewis Halpern | Overall ExperienceOnly thing that could use improvement, the pigeons made a mess of my roof. Also the dirt that accumulated,
Richard Anderson | Overall ExperienceGreat location, friendly and extremely helpful staff.
JessicaAnn Carson | First ImpressionsNancy in Casa Grande is the best. She's a sweetheart and very helpful really like her! Claudia DalMolin
Claudia Dalmolin | First ImpressionsNancy you have gone above and beyond to be helpful to me and I want to thank you.
jim matheny | First ImpressionsGreat facility. Staff were very friendly & helpful. It is also the cleanest RV storage yard I have ever used.
Adam Vetter | Overall ExperienceThis facilty, Nancy Buck and all her staff are amazing. They are helpful, friendly, professional and wonderful to deal with. If we had stayed in AZ we never would have left the facility.
Brenda King | Overall ExperienceThe manager Nancy Buck ,is awesome she helped me with everything that I needed!
Rodney Tipping | First ImpressionsWe were very satisfied customers. They have always bend over backwards to give us a good spot for our RV storage while we are in Casa Grande. Would highly recommend them.
CAROLYN LUNSFORD | Overall ExperienceNancy was always helpful and went out of her way to to provide excellent care for us. We stored our motorhone for Over a years and would highly recommend U Haul in Casa Grande Az
Barbara Polzin | Overall ExperienceVery nice, clean and modern
hal sessions | First ImpressionsThanks!
Allen Rogers | First ImpressionsNo complaints. Nancey is supper person and runs a tight ship.
AL ANDREOTTI | Overall ExperienceNancy is a doll, so helpful
Sue Belding | Overall ExperienceBig NO
Omar Quasmieh | Overall ExperienceVery customer friendly and professional service with a smile. Very satisfied customer.
doug dyer | First ImpressionsNancy was very friendly. Complex was very full and she did a great job of getting us in the first day our unit opened up. No problems and everything was as promised. Good access for semi also..
mark byrd | Overall ExperienceCan’t say enough good things about the Buck’s!!!! Great site managers, they definitely go the extra mile for their customers!!
Elizabeth Baldwin-Gregson | Overall ExperienceAlways had great help with my storage needs
lee wheeler | First ImpressionsVery very great experience definitely recommend
Kellye Bonilla | First ImpressionsGreat facility with very helpful and knowledgeable staff!
Cliff Shoemaker | Overall ExperienceConvenient with the swipe card for easy entry and exit. The unit came just in time for me which was great. Staff that I have dealt with has always been pleasant.
vicky knowles | First ImpressionsUsed storage from day one. Left for a year and then returned. Perfect for us and our motor home. Will return in future and hope for an open slot again. Nancy has been great. Friendly and personal all in one. Thanks
Larry Branson | Overall ExperienceThis storage facility has a lot going for it but if picking one main thing it would be the manager, Nancy Buck. She runs a tight ship. We have stored an RV here (off/on) since 2015 and never worry about security for our rig after leaving it for months on end. Nancy is very prompt at answering questions, emails or voicemails. The facility is easy access off I-10 and just a 40 minute shuttle ride from SkyHarbor/Phoenix airport.
Nancy Hull | Overall ExperienceNancy is the best you have !!! The covered storage is the best in the area . The only reason for leaving is the loss of our motorhome. Keep up the good work!!!
mark samuelson | Overall ExperienceNancy is a great site manager. Nancy has been there a number of years and assisted with a move to and from Arizona. Uhaul is impressive overall.
Eric Johnson | Overall ExperienceI moved out 2 weeks before get it right
Kevin Doran | Overall ExperienceNancy is the BEST !!!!!!!!!!!
Dale Gastaldin | Overall ExperienceNancy is a great manager
dard price | Overall ExperienceNancy, Rich and everyone were totally helpful and professional !
JOHN DEBARBIERI | Overall ExperienceI have used this uhaul facility on and off for almost eight years. Nancy and her husband along with all staff have been consistent. I have had several hiccups in this journey, never have I been in good hands.
Vicki Middleton | Overall ExperienceNancy was very helpful. This is a very busy location and she was able to help us quickly and efficiently. Facility appears clean and secure.
mark byrd | First ImpressionsVery easy and efficient check-in.
Richard Minor | First ImpressionsNancy and the crew were great! Always a clean and well maintained facility.
Brian ROBERTSON | Overall ExperienceThank you for a job well done!!
Allen Taylor | Overall ExperienceWhen I rented my space, another RV was encroaching into my space. The staff was less than helpful in getting the encroached RV moved. It ultimately required a call to corporate to get the RV moved. Emails to Nancy Buck seem to be mostly ignored.
Ross Dunfee | Overall ExperienceI have been at u hauls long time. They have always been very helpful. Never any issues. Nancy buck , the manager was always excellent in all things needed.
Dennis Florek | Overall ExperienceNancy Buck and all the office staff were very friendly.
Kathleen Bahamonde | Overall ExperienceThe staff are AMAZING! Always friendly and helpful!
COURTNEY KAZAROFF | Overall ExperienceNancy was an exceptional manager for this uhaul facility. Great customer service.
Linda Krueger | Overall ExperienceNice facility for storing RVs. Like the covered spaces to protect the RVs from the Arizona sun. Like the on site dump station and on site propane tank refills. Also like the on site trickle charging. Would love it if the spaces were paved instead of dirt/gravel. Also would love it if the spaces were slightly wider, but 12' spaces are pretty much the standard, so I really cannot complain.
Richard Kokes | First ImpressionsHappy that I am now storing there, very close and convient to home. Nancy & her team are the best very clean facilities. Will be here for a long time.
Jenilee Buck | First ImpressionsMoving can be stressful. It’s good to have someone like Nancy to work with and make the transition hassle-free.
Charles Philpot | First ImpressionsNancy made me feel very welcomed, and did extra work to fit me into her totally full covered RV storage. She quickly cleared up a mix-up in payment, and her cheerful and personable manner made me very happy with my choice of UHaul.
Jean Jasmine | First ImpressionsBest overall storage facility and experience we've had. No complaints.
James Allen | First ImpressionsStaff friendly and responsive. Facility secure. Structures oriented to provide maximum shade for my RV. Overall an excellent experience.
Carl Butler | Overall ExperienceI loved working with Nancy-- Never saw the facility because I haven't brought my RV there, but marked good anyway. I expect it will be --
Rita Scott-Kezar | First ImpressionsThe staff was VERY helpful and knowledgeable. Will use the facility again.
Tod Miller | Overall ExperienceGreat location! Close to home base
David Mann | Overall ExperienceNancy is the sweetest and very helpful! Always a smile on her face!
Deanna Hackney | First ImpressionsBeen there eight years
RICHARD BERKON | First ImpressionsHad a reservation with confirmation number, but the space was sold same morning. Nancy managed to find another space!
Brian Younge | First ImpressionsNancy is absolutely the best!
Bill sturgeon | Overall ExperienceNancy Buck and her staff are very friendly and professional. If anyone ever needs any type of assistance they are willing to take steps to help. The facility and grounds are kept clean.
CHARLES BURNETT | First ImpressionsThe management and staff at this location has the best customer service. They are friendly, helpful and courteous. Thank you.
NENITA SMITH | First ImpressionsStaff is very professional and courteous.
George Smith | First ImpressionsI will be back.excellent service clean dacility
Leticia Mollers | Overall ExperienceGreat customer service!
Bob Kehoe | Overall ExperienceExcellent service, clean facilities, staff friendly and always there to help. Will use again I the future.
maryln hagen | Overall ExperienceBoth Nancy Buck and her husband are great! - they both were extremely helpful.
Charles Chapman | Overall ExperienceIt was awesome doing business with you guys! Always helpful and friendly.
ROBERT ROHR | Overall ExperienceNancy was so very helpful. She, Richard, and Hank were very friendly and eager to answer our questions and help with finding the right size storage unit for us. Nancy made it seem effortless to get the application completed and get us on our way. We have already recommended this their services to our family and friends. Thank you Nancy!!!! Gail & Dan- Maricopa, Az
Gail Goddard | First ImpressionsThe facility was clean and managed well. My experience was great.
CANDACE HARMER | Overall ExperienceVery helpful and friendly staff going to miss seeing them on a regular basis 😔
Trinity hansen | Overall ExperienceThe Buck family went above and beyond in taking good care of us at the storage unit, very pleased with the service and professionalism!
Lany Martell | Overall ExperienceYou need to take care of the pigeon infestation. The pigeon poop destroys our RV roofs. Also, the electric for 2 hours is not sufficient time for trickle charging our RV batteries. For the amount of rent that we pay each month we should be able to have the electric on for at least 4 hours per day in order to keep our batteries charged. These are the reasons we have left this facility.
Jeff Johnson | Overall ExperienceNancy is AWSOME. Always freindly and super helpful. Worth driving to CG to store. More than just the price, the service brought me back and will keep me coming back for my storage needs.
Arnie Edwards | First ImpressionsStaff is very helpful and professional.
Colby Hunter | First ImpressionsRediculous
John Miller | Overall ExperienceNancy is the best. She is so very helpful.
Sandee Hill | Overall ExperienceManagement of facility was very helpful, I would definitely return to this location
Glenn Wohldmann | Overall ExperienceNancy Buck is a wonderful and caring manager. Thank you Nancy
David Jinks | Overall ExperienceFriendly staff. Very clean facility.
Wendy Brown | First ImpressionsAll your employees at this location are top notch! They are a pleasure to do business with! Thank you for your service.
Madeline Pallanes | Overall ExperienceNancy and Rich, couldn’t be more helpful. Very nice people, including their staff!
TOM SABATINO | Overall ExperienceNancy & her husband have been most accommodating for the last 8 years while my 'house' was stored with them...always polite and concerned when they couldn't reach me to remind me of past due rent. My son and I were packing U-haul until late...Nancys husband came to check on us to make sure we were doing ok...very nice people...
CATHERINE HUGHES | Overall ExperienceThe manager and staff were top rate! Always there to provide information and support! I can’t say enough about their incredible customer service .
Randy diehl | Overall ExperienceStaff was exceptionally friendly and accommodating.
Lonnie Nuss | Overall ExperienceLove this place
Mary Hockett | Overall ExperienceIt was the best facility I have every rented. Well kept and maintained. The staff is very friendly and helpful to our needs every time we had to visit. If I every need another unit they would be my first choice, great people and facility.
James Bunyea | Overall ExperienceFolks were very kind and helpful at a very stressful time. Thank you !
Anna Koenigsberg | Overall ExperienceLadies in the office are first rate!
Cliff Shoemaker | First ImpressionsThe staff and the facilities could not have been better !!! A great place and great employees !!!
Thomas Williams | Overall ExperienceNancy the office manager was great!
Gary Stotts | Overall ExperienceNancy and Richard are outstanding host and operators. They were always ready to help with any issue and it was a pleasure to work with them. We consider them personal friends now. We left because we sold our motorhome and no longer needed the facilities. Thank you Nancy and Richard for loving our babies Daisy and Duke.
Rosie Wilkins | Overall ExperienceCould not have had a better experience with a storage company. Well maintained property operated by a professional and extremely helpful staff. Would recommend this facility to anyone looking a safe and well run storage company.
JAMES HOPPE | Overall ExperienceVery nice and helpful
Jason Fresse | First ImpressionsVery clean and well maintained. Staff was very friendly and professional.
Kevin Stipp | First ImpressionsNone
Anthony LeVatino | Overall ExperienceA pleasure doing business with you!
Ken Hansen | Overall ExperienceProfessional...helpful..friendliness... all deserve a 5 star rating.. beginning with manager Nancy and her 2 staff members we meet.
Ruth Rossi | First ImpressionsFlawless. Originating Store mgr.- Extremely helpful w/reservation. Car transport tire mishap. Fixed. Roadside assistance, Cesar, fast/polite, checked all tire/straps. Destination easy/storage great
Glenda Singleton | First Impressionsall good
Russell Heffner | First ImpressionsProfessional, friendly staff who works to accommodate your storage needs.
Thomas Monk | First ImpressionsEveryone was very friendly and helpful.
Richard Kurtz | First ImpressionsEverything went smoothly and the unit was clean, thanks to all.
James Bunyea | First ImpressionsNancy and her staff were great to deal with.
SHAWN MAGUIRE | Overall ExperienceStaff was very helpful and courteous. Facility was very clean and tidy.
CANDACE HARMER | First ImpressionsThe only issue I had was the brochure stated a price for a 10x10 but when I purchased they stayed it would be 10 dollars more because it was on the first floor. This was not stated on the brochure.
Gary Stotts | First ImpressionsNone
Barbara Morris | Overall Experiencegood clean trailer. helpful people.
Jim Aguilera | First ImpressionsNancy was very efficient, friendly and courteous!
CAROLYN LUNSFORD | First ImpressionsQuick and easy as usual.
lee wheeler | First ImpressionsNancy and the team is friendly and responsive. The facility is large and clean. The internal storage temperatures are as stated.
Brian Donaldson | Overall ExperienceOur space was clean and very accessible!
Susan Gibbs | Overall ExperienceYour reservation agent and facility agent were very helpful and friendly. The facility is clean and very suitable for my needs.
Gary Castleman | First ImpressionsWe can't begin to say, "Thank you enough." Nancy, the manager, always went out of her way to help us. Her professionalism was first class. She epitomizes the U-Haul values and is a great asset.
Richard Kutzner | Overall ExperienceVery convenient
DAVE LARSON | Overall ExperienceNancy was very sweet and always ready to help in any way she could. I was very pleased with my service!
Shaina Lopez | Overall ExperienceWe appreciated them being there when we needed them.
margaret roberts | Overall ExperienceGreat customer service from all employees lace is extremely clean
Annette Sweeney | Overall ExperienceNA
Sharon Anderson | First ImpressionsMy cross country move with U Haul was a plesant experience!! The staff was always eager to help with any questions I might have had! Plus I got 1 months free storage to boot! What a great experience
Helen Strayer | Overall ExperienceRates increased every year. I only used power 6 months of the year but paid for 12 months and still got yearly increases. Found comparable space at lower cost
Warren Lamb | Overall ExperienceAlways friendly and helpful. Will use again.
Lauri Ventrelli | Overall ExperienceThe staff was very responsive to are needs. Would recomend your facility to all of our friends.
Tom Beshore | Overall ExperienceNancy, Richard, Jenna, Hank, Marcela and Abby make me feel so welcome!! A++ Only complaint I have is that despite constantly being sold out of rooms in the a/c bldg, UHaul has yet to begin 4th floo
Chris Liebhart | Overall ExperienceVery very busy facility, but always friendly and efficiently taken care of. Very clean inside storage unit.
Selena Nelson | Overall ExperienceService was good and area is well maintained
PHILLIP VASQUEZ | Overall ExperienceMy only complaint was the broken and sticking main entry door to the building our storage unit was in. I notified Nancy and she told me it would be replaced in the future by a better system.
MIKE STRACHAN | Overall ExperienceBeen there since 2007 and have been very satisfied with facility. Nancy buck has been awesome in handling any issues.
DENNIS FLOREK | Overall ExperienceGreat staff, very friendly, had everything we needed. Recommend a moving company to help load up trailer. Would recommend the moving company to anyone
Kelly MCGONGAL | Overall ExperienceThe manager and staff were some of the best I have ever expected. Thank you for all you did for me and my family! When we return to Casa Grande we will be at your front gate.
RICHARD WHITE | Overall ExperienceNancy really stepped up to help me get my space Exceptional manager.
Larry Branson | First ImpressionsGreat service and staff
ZEAN CARNEY | Overall ExperienceStored our camper for 3 months. Had 2 issues with electricity, which were dealt with promptly and professionally. Thanks for the protection while we were away from our "home" and kindness shown.
Carol Lebs | Overall ExperienceExcellent staff and facility!
Bob Kehoe | First ImpressionsFast and efficient
Stanley Pace | First ImpressionsNancy runs a great facility.......
Mark Soulek | Overall ExperienceI appreciate all the service given at the Casa Grande location, and especially Nancy's help.
Sandee Hill | First ImpressionsThe whole staff are exceptionally helpful and the facilities are immaculate!
Lany Martell | First ImpressionsThanks to, Nancy, Richard and especially Little Richie for all your help.
Timothy Camden | Overall ExperienceGreat place for storage. The staff are very good.
WENDELL BELL | Overall ExperienceThank you for your understanding and dealing with my problem.
Timothy Douglas | First ImpressionsDon’t ask me to write comments if you are not compensating me for my time.
cynthia ayala | Overall ExperienceNancy was extremely accommodating & professional, & sorted out our needs regarding security and storage of our Rv & car efficiently & speedily. Thank you to all at Casa Grande.
John Barrie | First ImpressionsEveryone was very nice to me I give a 5star rating with only one complaint. I believe the U-Haul company has a big problem with pricing. I think prices are a bit extreme for valued customers.
DIXIE BOYER | Overall ExperienceEveryone was pleasing to work with and very costumer oriented. Thank you
Tom Beshore | First ImpressionsGreat customer service
Kathleen Bahamonde | First ImpressionsVery helpful with my RV storage needs. Probably the nicest U-Haul location I have ever been in, and I have been in at least six.
Mark Mickelson | First ImpressionsNancy went above and beyond in every aspect.
andrew BEFANO | Overall ExperienceMiss NANCY and staff are great people ... thank you so much for everything....
Paulo Alves | Overall ExperienceThanks
DAVID JINKS | Overall ExperienceNancy is the best!
David Jinks | First ImpressionsManager, Nancy Buck, provided excellent service.
Gale Lammers | Overall ExperienceNancy Buck was great to work with setting up my new account.
Joseph Sobol | First ImpressionsNancy is very friendly and helpful. It was a pleasure to do business with her.
Catherine Hayes | First ImpressionsNancy Buck is a great manager & is very customer service oriented. She is so nice & helpful. We really appreciate everything she did for us. Awesome & thank you.
william haynes | Overall ExperienceVery friendly and easy to work with!
Richard Anderson | First ImpressionsEveryone at this faculty was very helpful when we needed to switch to a smaller unit. Nancy was great and we would use them again if the time arose that we needed a place to store things.
Oasis Community Church | Overall ExperienceThese ladies were so kind and helpful in solving a problem regarding storage. I highly recommend U-Haul Moving & Storage of Casa Grande to anyone who would need their services.
stephen fitzhugh | First ImpressionsExcellent in all ways.
jon faulkner | Overall ExperienceThis is the best facility I have seen!! All the employees were so helpful and friendly, and the buildings were immaculate. Easy check-in and out as well. Tremendous experience!
Patricia Hartzell | Overall ExperienceThe people and service were great! We especially appreciated the air conditioning. Our movers came to get our furniture from UHaul on a 100 degree June day. Movers liked air conditioning.
Don Dunshee | Overall ExperienceNancy was very helpful & accommodating while maintaining professionalism.
Angela Fernandez | First ImpressionsNancy is the best..!!!!
James Prieto | Overall ExperienceThe staff was very helpful and friendly. We would recommend this facility just because of the staff. Nancy and Richard Buck has could not have been more accommodating.
Doti Borgen | Overall ExperienceNancy and Richard took care of me. They go way beyond the normal means to accommodate their customers. I just love them.
Vicki Middleton | First ImpressionsStaff was friendly knowledgeable and efficient. I was in and out quickly. I was very satisfied with my reservation and follow up.
maryln hagen | First ImpressionsThey were extremely helpful in a very emotional and devastating time for me. All the staff were sympathetic and helpful to me. I felt that the facility was secure and lifted a major concern for the.
Leroy Plourd | Overall ExperienceExcellent people made it easy to find storage for our coach.
Edward Skinner | First ImpressionsVery secure and friendly place. I loved my storage unit.
Lacreita Ware | Overall ExperienceNancy was so helpful and gave us great care!!!
Thayne Karren | First ImpressionsNancy was very helpful and pleasant to work with, getting us the right storage spot for our Motor Coach
Danny Hawthorne | First ImpressionsThis is the absolute best U-Haul facility I’ve ever used! The staff went above and beyond to take care of us, and the storage facility itself was immaculate and had a restroom!! Excellent!
Patricia Hartzell | First ImpressionsBye
STANLEY PACE | Overall ExperienceThanks Nancy and your staff gor coming through on finding a unit for us. Moving cross country is a stressful time and you made our worries a less stressful.
Timothy Camden | First ImpressionsNancy is a joy to work with and the facility is top notch
Randy Cox | Overall ExperienceExcellent service and very friendly and fun people to associate with under a stressful time of moving. I will recommend them to the world. Thank you guys so much for being who you are and what you do.
Bob Jamison | Overall ExperienceCannot get any better!!
robert schick | Overall Experiencewent out of their way to help with last minute changes when the U-Haul & storage facility we had chosen to us failed to tell us their only open on weekends. The one in Casa Grande was outstanding
andrew BEFANO | First ImpressionsThe manager Nancy and her staff were always the friendliest crew I have the experience of dealing with consistently. I will always recommend this storage facility over ones that are even closer.
Mike Sullivan | Overall ExperienceNancy went above and beyond expectations to make this smooth transition!!! Although she was very busy, Nancy took the time to explain the hours, gate codes, etc . A wonderful storage
mark samuelson | First ImpressionsNone
ROBERT HAAKENSON | Overall ExperienceSee you this fall I hope.
lee wheeler | Overall ExperienceWe were treated in a very professional and friendly manner.
Lynn Silagy | First Impressionswas accompany in getting a storage unit whn there was a waiting list. Needed a unit this week.
Marjorie JOE | First ImpressionsNancy is a very good directer and always there to help.
Jacques Vachon | Overall Experienceexcellent facility and management
WILLIAM HEARN | Overall ExperienceAlways great to do business with.
lee wheeler | First ImpressionsThank you Nancy, for all your help.
Nyla Watkins | First ImpressionsStaff was knowledgable and friendly, answered all my questions patiently
nichole voris | First ImpressionsVery friendly and helpful
char molstad | First ImpressionsUhaul was a very clean and secure place to store our belongings .
Jane Dickenson | Overall ExperienceThe staff was helpful and the facilities inside the building were sparkling.
Judy Tawney | Overall ExperienceVery helpful
Joseph Judge | Overall ExperienceGreat customer service attentive, professional, & helpful.
Ruben Delgado | First ImpressionsVery nice
Felisa Phillips | Overall ExperienceGreat experience
Beverly Van Dusen | Overall ExperienceThey made a very difficult situation easier to deal with.
Leroy Plourd | First ImpressionsRestricting electricity and raising rates cost you this customer.
JOHN RUFF | Overall ExperienceMy experience could not have been any better. The staff was extremely efficient, helpful, and friendly, and the facility was very nice. Thank you very much.
Diane Aamoth | Overall ExperienceI never know when I will need Nancy Buck's services at Casa Grande U-haul. But i always receive top-notch service and she is always ready for a returning customer. Thanks.
Nancy Gibson | First ImpressionsGood value for covered storage, I appreciated electric cycling on to keep my batteries fresh.
Blake Douglas | Overall ExperienceVery pleased. Nancy very helpful.
ernest davis | Overall Experiencevery friendly staff and helpful
Gaspar Luna | Overall ExperienceVery honest and knowledgeable service, We will definitely use this storage facility again.
Kathy Bignell | Overall Experienceno comment
Paul Lintner | Overall ExperienceEveryone at this location was very helpful and friendly.
Linda Cooper | Overall ExperienceGreat Bargain
elsie pirkel | Overall ExperienceI have recommended to a golfing buddy and now he has 2 spots
frank loyst | Overall ExperienceWe trust UHaul to take care of our furniture etc. Nancy Buck has been very helpful and easy to work with. She responds promptly and follows up with what she says.
Don Dunshee | First ImpressionsI've stored my RV at this facility for a number of years but this last year the facility installed timers for the electrical hookup. When I returned my batteries were dead. This is NOT acceptable.
COLIN CALDWELL | Overall Experiencestaff was very helpful, even on waiting list a call was made to let us know
DUANE WALLIN | Overall ExperienceNancy is exceptionally accommodating & highly professional.
Angela Fernandez | Overall Experiencevery satisfied
Al Rudd | Overall ExperienceNancy and Richard were very friendly and helpful
Kevin Root | Overall ExperienceNancy Buck at u-haul Casa Grande, Arizona is one of the most amicable persons we have ever met. She goes out of her way to accommodate your needs. Best u-haul dealership we have ever dealt with.
dwight cross | Overall ExperienceLove it here. So happy I decided to go with this facility :) Great management and staff. Very clean and I feel safe.
Christine Hasbrouck | First ImpressionsNancy Buck was very helpful & accommodating.
KC Yuzon | First ImpressionsNancy Buck is a tremendous asset to uhaul!
Robert Scigliano | Overall ExperienceNancy is wonderful to work with.
Maria Rascon | First ImpressionsGreat place.
Corry Cookingham | Overall ExperienceNancy and Richard do a very good job. They have a very well run operation.
DEAN MALLBERG | Overall ExperienceNancy Buck is a gem and she is a valuable asset to the uhaul organization. Nancy has been extremely accomodating to us for the past few years under tough circumstances.
Harold Ekman | Overall ExperienceNancy Buck did an outstanding job with our storage needs! I look forward to dealing with U haul with our storage needs next summer..
Bob Copes | Overall ExperienceI was so grateful!
susan laursen | Overall ExperienceGreat staff. Very friendly.
David Scott | Overall ExperienceGood experience.
LARRY BRANSON | Overall ExperienceThanks for being there. It was such a great help to know that the motor home was in a covered facility and safe. We were a 1000 miles away and we knew that it would be watched and safe. Karen Webster
Karen Webster | Overall Experiencevery satisfied, we relocated from Illinois had our things in storage for 5 months while our home was being built.
rose marie samos | Overall ExperienceNancy and Richard are the best. They bent over backward and exceeded our storage needs. The best compliment ever...…..we'll be back if we ever need their services again!!!!
Stu Vendeland | Overall ExperienceExcellent storage unit. In a good location. Manager does an excellent job.
Walt Woodrow | Overall ExperienceNancy is the BEST.
sarah kay zuber | Overall ExperienceManager really did great job resolving a problem where an individual parked his motor home into my parking space.
Richard Kutzner | Overall ExperienceI didn’t actually see the facility as we hired movers to pick up our belongings. I did talk to them on the phone a couple times and the customer service and communication was wonderful.
Nancy Dienes | Overall ExperienceI have used covered RV storage and 10x10 inside storage. A well run facility and great place for storage boxes of every size.
STUART TETARENKO | Overall ExperienceIt has been a very, very good relationship/experience. Thanks to Nancy Buck.
Dwight Johnson | Overall ExperienceNancy Buck and her assistants were just great!
Brian Younge | Overall Experiencecannot comment on office and facility as all contact was over the phone but everything went well.
Rich Lind | Overall ExperienceNancy and the staff are fantastic, a great place to do business.
CONRAD BERTRAND | Overall ExperienceIn spite a mix-up where I started, the U-Haul facility here was great! I dealt mostly with Nancy, and she was extremely helpful and pleasant to talk to.
Donna Bowen | Overall ExperienceYou all were great over the years, thank you very much.
VIRGINIA GARCIA | Overall ExperienceWonderfully maintained facility with friendly staff!
Taylor Kersey | Overall ExperienceNancy was exceptionally helpful and a delight to work with.
Lucille Way | Overall ExperienceEveryone was very helpful and friendly. there were even carts available at the storage facility to make loading easier!
Rene Vogt | Overall ExperienceI’d like to thank Nancy at the Casa Grande location for all her help...she’s an angel in disguise! The whole staff was great! I will definitely refer all my family and friends to them. ❤️
DIANA Baeza | Overall ExperienceThanks great group of people
Don Harvey | Overall ExperienceHave been at U-Haul for many years. Staff are knowledgeable and courteous. Always felt that our rig was safe and secure.
WILLIAM BERKSHIRE | Overall ExperienceExcellent facility and staff. So happy it was there when we needed it!
DONALD TAYLOR | Overall ExperienceVery nice and helpful staff
sharon roy | Overall ExperienceNancy &her staff are the best anywhere.
Everett Huddleson | Overall ExperienceThe temperature controlled unit that I rented was perfect!
BRENNEVA PARRIS | Overall ExperienceNever do surveys but for you guys, I will take the time. Service was above and beyond expectations. I will most certainly chose this facility if/when the need arises in the future.
Arnie Edwards | Overall ExperienceLove Nancy and her husband ... Most kind pplq
Lauren Baker | Overall ExperienceNancy and her husband were always veey kind and helpful.good people.
Steve Carter | Overall ExperienceThank you for your service
Gladys Wagner | Overall ExperienceOutstanding staff friendly and professional. Highly recommended..
MICHAEL SCOTT | Overall Experience👍👌
Richard Boyer | Overall Experiencevery nice facility and excellent management and customer service. Thank You.
wayne ries | Overall ExperienceNancy the manager is very professional, super nice and I was always greeted with a smile. I used the RV covered storage and love the convenience of propane and rv dump site. Will definitely return.
Patricia Gordon | Overall ExperienceHad a hitch on our RV stolen
Roy Sandra | Overall ExperienceMost of all the staff was very customer friendly and a pleasure to work with.
doug dyer | Overall ExperienceWe were very pleased with all aspects of our dealings with UH Casa Grande Az
Doug Hardham | Overall Experience