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WILLIAM SCustomer Reviews for U-Haul Moving and Storage of Downtown Prescott
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee was ex ellant. I used your website to rent a trailer to go from Prescott to buy a 64" wide ATV in Utah. Your website said- 6'x12' gated utility trailer with 5' opening, which is too narrow. So i reserved a 6x12 NON-GATED unit that claimed to have a full width opening that i could drive the ATV into. IT ALSO HAS A 5' OPENING. Luckily your employee fixed your problem and gave me the car-hauler. Fix you ad information.
DARRELL SIt was great. Compliments to the young men who checked me in and out. They were awesome. Thank you.
MICHELLE WIt was a very smooth & easy process. Quinton B was awesome and very helpful.
Keith HGreat employees
DEREK BSuper convenient
CHRISTOPHER HI've rented from uhaul countless times. This location is phenomenal. It's a fairly new location and the staff is very professional and efficient. I actually accidentally showed up to the wrong location. David was very positive and upbeat and had me squared away regardless.. it's always nice when customer service actually serves the customer -- imagine that. Thank you for all the help!
Dimitri YQuick and efficient. New hire Dimitri nailed it!!
DAVID CThey were extemely helpful. Gave me the confidence i needed It can be intimidating at times. I left feeling much calmer
WENDOLYN BEasy friendly and efficient
CHARLES DExcellent customer service. I would recommend this location.
THOMAS RVery professional.
TERRY MDrop off location got switched from the one I selected to a different location farther away. I had to drive by two Uhaul locations on my 35 minute trek to return this trailer.
JOHN K