Needs some work on the roads inside the gate
ROBERT B | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Elberta
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would first like to thank Ms. Shiver for maintaining such clean and accessible facilities. MOST importantly I want to thank Bridget in the Elberta AL office for being so kind and caring when she leased my unit to me. When I first contacted her I got sick and forgot to call her and let her know. When she had the opportunity to rent it to someone else she called to check if I still wanted it. As a disabled person it meant the world to me that she thought of me and called. I will ALWAYS recommend U-haul of Foley and Elberta AL. These are the best most caring people that I have had the pleasure to deal with. I want to Thank them with ALL of my heart ❤️. Again thank you Ms Mary and most of all, thank you Bridget
Willie P | First ImpressionsThe lady who helped us was very helpful and kind. We enjoyed our experience very much.
Shawn O | First ImpressionsStaff was excellent and went well above expectations.
Anthony H | Overall ExperienceGreat secure facility and the office staff was very knowledgeable and friendly.
Ken H | Overall ExperienceKnowledgeable and friendly people. Happy I made this choice. As a real estate agent, I will recommend this uhaul facility to my clients. The customer service is five star for sure.
JOHANNA P | First ImpressionsElla was so kind and helpful.
Lisa J | First ImpressionsVery friendly and helpful staff
TIM H | Overall ExperienceLady gave excellent service
JOHN W | First ImpressionsThis location was the reason I chose this storage facility. The great staff was a bonus! Thank you for all your help!
AMY B | Overall ExperienceOnly thing I didn’t like is having to get out of vehicle to key gate code in both going in and coming out!
TARA K | Overall ExperienceJust as I finished moving in the roll up door was stuck I reached inside the bottom edge inside and found a copper head snake that almost got my hand I would recommend putting some snake treatment around the premises Other than that the service was really good
JEFFREY R | First ImpressionsYou folks have not owned the property long enough for me to make further evaluation at this point in time.
ROBERT H | First ImpressionsI RECEIVED AN EMAIL STATING YOU HAD BOUGHT WOLF BAY STORAGE IN ELBERTA, ALABAMA. UNFORTUNATELY, THAT EMAIL ARRIVED AFTER MY PAYMENT TO WOLF BAY STORAGE WAS ALREADY BEING PROCESSING AND COULD NOT BE REDIRECTED TO U-HAUL. I HAVE TRIED SEVERAL TIMES TO CALL THE NUMBER LISTED WITH NON RESPONSE. THE FIRST CALL WAS ANSWERED AND THE YOUNG LADY SAID SHE WOULD HAVE MARY SHIVER CALL ME, THAT WAS 2 DAYS AGO, AND I STILL HAVE NOT HEARD BACK FROM HER.
CLIMATEMP H | First ImpressionsVery good customer service
Maria U | First ImpressionsUhaul just took over and I had already cleared my unit. Very nice when I went to close my account. I am planning to move up north soon and will use their services. Hope they’ll offer the uhaul pod things!!!!
DOREEN B | Overall ExperienceGreat staff. I was on the fence till she helped me.
Glenn F | First ImpressionsSierra was quite friendly and helpful. Much better than the past counter attendant. Had a very pleasant interaction.
MARTY M | First Impressions