Customer did not leave a comment.Ronald G.
Customer Reviews for U-Haul Moving & Storage of Enterprise
Las Vegas, NV 89123
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overall it is a decent place to store your stuff if it isn’t long term. The building itself is very hot considering it’s advertised as air controlled. It is more expensive per sq. ft. then other storage units around the area. But like I said before if you just need a place to store your stuff for a few months this will do the job.Hannah C. | Overall Experience
Customer did not leave a comment.ERIC B.
Customer did not leave a comment.SUKOJI K.
Really nice guys. Very polite and professional. Great crew at this location.Gary B.
Customer did not leave a comment.HANS M.
Customer did not leave a comment.SHANE DANIEL S.
Customer did not leave a comment.LAQUETTA N. | First Impressions
Customer did not leave a comment.John R.
Customer did not leave a comment.joseph b. | First Impressions
The hold times and the accuracy of the information varied per Representative was incorrect. The website was difficult to use and did not have the right information. DO NOT Support Elite Movers of Las Vegas, NV; they were horrible packed my stuff incorrectly that caused damage to my belongings. This was a horrible experience on both ends, I should have gone through professionals. This reflects poorly on UHaul; it was a trusted brand in the past but that is not the present. Now I am discovering the insurance is worthless and no one is taking responsibility for this mess. A COMPLETE NIGHTMARE!Kathleen R.
Customer did not leave a comment.MARK R.
They so called telling I own them for almost for yaer I’m just so lost on this how Can say that I called my bank and change the hold year are kideing meTommie P. | Overall Experience
Fast, convenient, plenty of staff to take care of you when you arrive and do a check in very quickly and completely is priceless when you are trying to get to the airport etc.DOUGLAS EARL A.
Customer did not leave a comment.tyler r. | Overall Experience
Customer did not leave a comment.Markie P. | Overall Experience
Customer did not leave a comment.Caleb W.
Customer did not leave a comment.steve b. | Overall Experience
Customer did not leave a comment.RAYMOND G.
Customer did not leave a comment.Frank R. | First Impressions
Customer did not leave a comment.Jordan G.
Customer did not leave a comment.Ileene F.
Rental cost was way to expensive.Casey J.
Customer did not leave a comment.Edward B.
Customer did not leave a comment.DOUGLAS F.
Customer did not leave a comment.timothy n. | First Impressions
Customer did not leave a comment.Jay K.
Customer did not leave a comment.QINHUA W.
89123 is the best to which I have ever been.Todd S.
Customer did not leave a comment.Alphonzo H. | Overall Experience
Customer did not leave a comment.Jason C.
Great customer service all the way around. Saw the store manager on a couple of visit. Always checked to see if everything was going well. Had 24 hour access and didn't use it a lot, store called me and recommended I remove it and save an extra $10.00 a month. Very nice staff and facility.MICHEAL B. | Overall Experience
Customer did not leave a comment.Pete T.
Nice bunch of hard working guys working here. Recommend.Gary B.
Customer did not leave a comment.Dasha M.
Customer did not leave a comment.Caleb W. | First Impressions
The Las Vegas location was nice and understanding but said they could not do anything. I needed to contact Bothell. They waived mile overage.AESHA F.
Customer did not leave a comment.Daniel L.
Customer did not leave a comment.IAN R.
Customer did not leave a comment.Samantha A.
Facility was clean, secure and we'll lit. And the staff were kind, knowledgeable and very helpful.Margaret W. | Overall Experience
Customer did not leave a comment.may w. | Overall Experience
If you made your U box a little larger and charged what you do you would blow away the completion like zippy shell and pods.MAXIMO B.
Customer did not leave a comment.BARBARA B.
Customer did not leave a comment.jessica c. | Overall Experience
Customer did not leave a comment.ANNA L.
Easy acces but securedofelia l. | Overall Experience
Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the areaAndre R. | First Impressions
Needs security for people loitering at night, came in and bathroom was locked and they kept wondering aroundAndre R. | Overall Experience
I am 67 years old. After loading the truck in LA and drving for 5 hours i get to Las Vegas Uhaul on Las Vegas bl they tell me that i had to unhitch it myself. Ive never had to do that. I was dog tired. It was so inconvenientJAMES B.
Customer did not leave a comment.ALDEN A.
I was satisfied with everything but the extremely high monthly price and how fast you will go into lien if not paid. Most everyone has gone thru hard times at some point in their life and a lil human kindness and compassion goes a long way but I'm guessing if that's what you want go to a mom and pops storage facility!CINDY K. | Overall Experience
Customer did not leave a comment.Daniel W.
Customer did not leave a comment.Lauralie W. | Overall Experience
Customer did not leave a comment.DESIREE S.
Customer did not leave a comment.brittany W.
Nothing needed great experience every time.DEANGELO DUBOIS C.
Customer did not leave a comment.Frederick M. | Overall Experience
Customer did not leave a comment.Mary H.
Customer did not leave a comment.Coy E.
Great assistance and very welcoming!Judy C.
The Uhaul employees in Las Vegas were great. The ones in NJ and NY were clueless. Communication was terrible. Wait times on hold were Ridiculous, and every time I did get someone on the phone I got switched to 5 other people and nobody knew anything. I was forced to pay for a hotel room and change my flight because of the stupidity. I will never ship a u box again, or recommend anyone else do it, especially if it includes going to NY or NJ.DENNIS P P.
Staff were helpful and prompt.Sarah E.
Ease! Great rental!SEBERN C.
Fast and easy check in. Great lot personnel to help get the trailer hooked up. I have used this location several times.John M.
The team was excellent very helpful and I appreciate this service and I was met with a smile and everyone was very pleasant keep up the good workBetty S.
Very friendly, quik service, thanks.Etimani M.
Well organized. Easy drop off and never had to go inside.sheila S.
Customer did not leave a comment.Claudio T.
Customer did not leave a comment.pat S.
Customer did not leave a comment.Noma W.
Self-checkout was a little clumsy. I had to walk back and forth from office-truck-then back to office and the distance was enough that it took 15 minutes to get out the door, The return was much simpler and the rep was very clear and professional.Miguel R.
Customer did not leave a comment.STEPHEN B.
Forgot person name but he was very helpful on the gas part I was short on the full up line an he told me what was best .. thank you..VALERIE G.
Customer did not leave a comment.Makinzey M.
Very happy with everyone that works at this location! Ty uhaulIrene S.
Fantastic easy experience! Thanks!!Hailey J.
Customer did not leave a comment.Jason V.
Customer did not leave a comment.WALTER W.
Customer did not leave a comment.JIMMY J A.
Staff was great but they changed the truck on me. Maybe just double check which truck they're giving before printing the paperwork/contract. This experience was MUCH BETTER than my previous experience at another location.Natalie M.
you charged us an extra 6.83 for gas.....REALLY WOW !!!!!! Bad business.....STEPHANIE ALICE O.
Customer did not leave a comment.scott G.
Customer did not leave a comment.Rick C.
Customer did not leave a comment.Marlene V. | First Impressions
We dropped off after hours and it was very easy. Great location to drop off a 26 ft truck!MINDY A.
Put bigger sign where to drop the key, it's not easy to find when there are parked trucksMatviy C.
I am very pleased will all of the assistance I've reviewed. I am out of state and there assistance in my needs was outstanding. The team Is outstanding. I look forward to further businesses with U-haul it may not be with the location I've just used but I hope the service at my next location will be as outstanding. Thank you to all of them.Lorri M. | Overall Experience
The overall experience was a relief at this particular location. Many of the other locations we called were fully sold out. So we were thankful this location not only had trucks available but the staff was solid. Good service and thorough. They made the experience better and if we ever need a Uhaul, this is our new go to location.GEORGE M.
Customer did not leave a comment.STEPHEN B.
Customer did not leave a comment.RYAN GRAHAM M.
When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.Randall B. | First Impressions
Agents were extremely attentive and greeted us by name. They knew we were there to drop off part of the rental and they had a dolly waiting for us with our name. Very efficient location with no delays! Great service!!NECOLA K.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Randy H.
Customer did not leave a comment.GREGORY JOSEPH M.
Customer did not leave a comment.ROBERT WILLIAM B.
Always a great experience at this uhaul.Chandra S.
Customer did not leave a comment.Zina S.
Nice guys.Valerie S.
Customer did not leave a comment.MICHAEL H.
Our Favorite U-Haul, rent there all the time. Love the location and everyone is very nice!LAWRENCE WILLIAM M.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.JAMAL C.
Better signs for customer parking.Donald B.
Customer did not leave a comment.Lawrence G.
Customer did not leave a comment.Allan A.
Customer did not leave a comment.Lauralie W. | First Impressions
Could not get hold of anyone on the phone.Stacey W.
Very efficient and good serviceJERRY E.
Customer did not leave a comment.Tiffany P.
Customer did not leave a comment.STEPHANIE ANN H.
On line check in process and your chat agents should all be terminated! It a bunch of BS! The process does not even work on your own app or any other way. Your reps are idiots and don't know shit either!Franziska S.
The mileage was not correct so I qas over charged .I only went 20 miles. I am not to computer saby and I'm old. Thank youLETICIA M.
Determine an obvious â€œ for sure location in close proximity to my destination â€œ I spent almost 2 hours trying to get a location confirmed on Sunday where I could drop my truckâ€” this was ridiculous and I was given five different locations one of which still was not even a U-Haul location but rather a Penske location now. It was absolutely ridiculous to make me wait that long and be on the phone trying to run down the location to drop this vehicle and my wife waiting in the car to pick me up and to drive to the location for the same amount of time was absolutely inexcusable. The drop offs are always always always a problem.DOUGLAS EARL A.
Not enough parking for storage customers.Joe A. | First Impressions
Customer did not leave a comment.VICTOR RUSSELL S.
Customer did not leave a comment.GARY F. | Overall Experience
Customer did not leave a comment.Jo R.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.pat S.
Customer did not leave a comment.Dayna A.
Customer did not leave a comment.STEPHEN B.
Customer did not leave a comment.Irving W. | First Impressions
Customer did not leave a comment.Allan T.
Customer did not leave a comment.CHRISTOPHER C. | First Impressions
Customer did not leave a comment.Thanh L.
Customer did not leave a comment.MARIO C.
I appreciate the extended help, the agents was very helpful. Thank youELLEN M. | First Impressions
Customer did not leave a comment.CHARLES M. | First Impressions
Customer did not leave a comment.HELGA B. | First Impressions
Customer did not leave a comment.FRANKIE C. | First Impressions
Customer did not leave a comment.GAIL C. | First Impressions
Customer did not leave a comment.RALPH DARNICE F. | First Impressions
Customer did not leave a comment.thomas t. | Overall Experience
Customer did not leave a comment.Thomas T. | First Impressions
The complete staff was outstanding. Thank you so much.Ebonie M. | Overall Experience
Customer did not leave a comment.Meaghan G. | Online Move In
The only thing that would make this a totally perfect experience would be for more places to park when picking up and dropping off more stuff. There are 3 spots for trucks which makes sense but nowhere to park without walking pretty far carrying stuff.Patty S. | Overall Experience
Arick did a great job assisting my needs and showing me the unit.KADY B. | First Impressions
Thank you so much!!!Lynette S. | Overall Experience
The female staff with blonde hair is not friendly. I was waiting in line while she was having a personal conversation with a customer. She didn't tell me about not having to return the access card while checking out. I drove back to give it to her and she said no big deal you didn't have to drive back. She doesn't smile and make you feel welcome.CHIQUITA P. | Overall Experience
The people at uhaul south Las Vegas Blvd went above and beyond to make sure everything I needed I got. I will only go there again when I need to rent a storage. Thanks guys really appreciate you all.jason b. | Overall Experience
Customer did not leave a comment.MARC S. | Overall Experience
Customer did not leave a comment.Charles H. | Overall Experience
Customer did not leave a comment.alex m. | First Impressions
Customer did not leave a comment.HOWARD H. | Overall Experience
Customer did not leave a comment.MARC S. | First Impressions
You guys are so helpful, thanks for everything!LAURI B. | Overall Experience
Better security since there are many men looking for work who always approach customers for work. Having a security guard and visible security cameras would help.roger c. | Overall Experience
Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!Julie L. | First Impressions
Customer did not leave a comment.PETER M. | Overall Experience
Customer did not leave a comment.HERMAN R. | Overall Experience
Customer did not leave a comment.Tramel S. | First Impressions
Customer did not leave a comment.tiah h. | Overall Experience
Customer did not leave a comment.john w. | Overall Experience
Many thanks to Anthony......gordon g. | Overall Experience
Customer did not leave a comment.Iara N. | Overall Experience
Good storage facilitypatrick g. | Overall Experience
Customer did not leave a comment.Lisa W. | Overall Experience
Customer did not leave a comment.STANLEY AVILA O. | First Impressions
Customer did not leave a comment.Gordon B. | Overall Experience
very friendly and helpful.john w. | First Impressions
My storage unit was broken into and everything I own was stolen.Carl L. | Overall Experience
Customer did not leave a comment.Darlene A. | Overall Experience
Having been a storage customer at this facility for quite some time, I have seen employees a come and employees go. Your employees inside seem generally rude, abrupt, overworked, harassed and impatient. My most recent experience with an employee at the desk was poor, at best. She was upset with me because I left my phone in my car "you don't even have a PHONE?" no, ma'am, I don't. "Can you go back and get it?" No, ma'am I am currently carrying a 50lb sleeping child and have NO desire to walk 50 yards back to my car in 108° heat. To be honest, the use of my phone to check in should be a convenient OPTION, not a necessity. She then said, "well I guess I'll have to use MY phone." Okay, please do, and I handed her my driver's license. She then used her pen to flick it back at me, through the air, in the most impatient way possible. I called her on her behavior, which I found exceptionally rude and unprofessional. The remainder of the interaction was how it should have started; at least she became semi professional instead of abrupt and rude. People are coming to your facility for a service. Instead of acting as if you are our last resort in times that can/could be turbulent, how about teaching your people how to act with even a modicum of compassion and human decency? Or, maybe you could hire people like that, instead of having to train it into them? I have repeatedly emailed the manager Dan Ferre regarding a credit that was supposed to happen two months ago. I've decided to file that credit under the "never do business with Uhaul again" and let it go. All that having been said, however, regardless of the half dozen unpleasant interactions I have had inside Uhaul over the years, I have literally NEVER had an unpleasant interaction with the people working outside. I don't know which way the ladder of success moves in your facility, but the people outside seem happier.JILL R. | Overall Experience
Customer did not leave a comment.Darrick T. | Overall Experience
Customer did not leave a comment.hazel o. | First Impressions
Customer did not leave a comment.matthew b. | Overall Experience
Staff was very courteous and helpful.ronald h. | First Impressions
U-Haul Las Vegas Blvd S has been there for me during my toughest adventures. I appreciate the immediate responses regarding items needed to make my transitions easier and smoother. Thank you U-Haul and Staff members, until we meet again. C. Glovercaroline g. | Overall Experience
Customer did not leave a comment.MAX H. | Overall Experience
Customer did not leave a comment.Shirley W. | Overall Experience
Customer did not leave a comment.lillie a. | Overall Experience
I was there for over a year. It was wonderful to have a beautiful facility with carts always available. Security alarms and air controlled and perfect! My record albums were safe and not melted.. The staff is honest and perfectly helpful.theresa k. | Overall Experience
I stored my belongings there for 5 years, I am very pleased that my things were safe and just as happy that they were very clean. Some had thought everything would be dusty and dirty, it’s amazing how clean the boxes and furniture remained. This morning I began wiping things down with disinfectant because of the current Virus situation, some items leather and some wood also the boxes, there was only a little dust on the sofa and love seat, it’s absolutely amazing. During my rental on several occasions, I had to call in for something and I would request to speak to Arick, I think he may be the Assistant Manager, he is a wonderful person, kind, helpful, professional with a smile that will keep Customers coming back. A couple of times I spoke with a young lady that was rude; I don’t think she’s there anymore, however, Arick’s customer service skills made up for any diversity that did occur. I appreciate that all the staff kept my belongs safe.CAROL B. | Overall Experience
Customer did not leave a comment.Paul T. | Overall Experience
Great Staff!!!!Steve D. | Overall Experience
Always very clean and always someone there to help you. Would recommend to everyone.rosemary m. | Overall Experience
Customer did not leave a comment.chris s. | First Impressions
Customer did not leave a comment.DOMINIQUE D. | Overall Experience
Customer did not leave a comment.WENDY H. | Overall Experience
Customer did not leave a comment.FRANCES B. | Overall Experience
Best Uhaul yet.JOCELYN R. | First Impressions
This location will still your money an Rob you blind something illegal is going on. I was moved out of my storage an had to bro g proof it was mine in order to get it back.Sandra C. | First Impressions
Goid experience thank you so much Ruth and Tonyruth h. | Overall Experience
Nice Manager-great locationdanielle l. | Overall Experience
The rent is very high,Edgar P. | Overall Experience
Super clean and efficient facility. 5 starsJohn M. | Overall Experience
The sheer amount of rules, fines and notices posted around this place makes it seem like customers are their least favorite part of their business. Not impressed at all. Not friendly feeling at all.Jonathan H. | First Impressions
Awesome service! Thanks!davey G. | Overall Experience
I was very pleased with how smoothly it was to get into my storage unit. The staff was very helpfulMichael D. | First Impressions
What a most wonderful experience I had with excellent customer service from Antonio ! He got everything taken care of without a hitch . Best part ? First month FREE ! Highly recommend this facility.evangeline l. | First Impressions
I feel like I was ripped off because I moved in the middle of the month and they would not prorate the rent. The had me in a 5 by 10 and there was a pole in the storage unit that took up a lot of spacAlicia L. | Overall Experience
Arick was really nice, I forgot the name of the lady who was giving me a attitude because I didn’t know how to add my mom to the account.lamont b. | Overall Experience
Way to expensive for the las vegas location. Staff is mean and rude.EMILIO C. | Overall Experience
Staff was friendly and helpful.Dion S. | Overall Experience
Charles and Tony were great .Cheri the storage management is horrible! Every time myself and sons were there, she would come take the big trash can so we could not throw anything away.Steven H. | Overall Experience
The lady with black hair and talons was rude every time I came here. My moving experience was terrible and the manager of the original facility never called me back. I hate uhaul.XAVIER H. | Overall Experience
A very secure locationCharles G. | Overall Experience
Anthony was outstanding. Thanks again.Thug R. | First Impressions
The staff is extremely arguementive and rude. The parking is horrific and the staff consistently park there equipment in a matter that inhibit storage patrons from loading n unloading. A lot of issueanne-melinda m. | Overall Experience
To expansiveGordana W. | Overall Experience
Overall a great experience!michael j. | Overall Experience
Facility is extremely but understandably crowded. Only wish for more space to access the storage area.Dillon B. | Overall Experience
Great teamwenceslao s. | First Impressions
Tony is most helpful and accommodating!Troy c. | Overall Experience
I appreciate the office staying open until 7pm, the storage is secure and clean.Shalonda S. | Overall Experience
Very clean. Always were available by phone when I called during their business hours.MICHAEL A. | Overall Experience
I had to resort to obtaining a storage unit in an emergency situation. The overall experience I had starting with the gentleman who helped me set up my account was excellent!Victoria W. | Overall Experience
nice people, fast and accurateKenneth M. | Overall Experience
GreatAldrin W. | First Impressions
All went well. I prefer the type of facility that you can back vehicle right up to door of unit. In this one you had to take a cart up an elevator to load and unloadCynthia S. | Overall Experience
The two grills you have in the front offers are very rude to people outside or nice and HelpfulMARTIN O. | Overall Experience
Thank you for securing! My property! I appreciate that you were there for me! In the time that I needed! To place my belongings! Thanks again!! Claude BryantCLAUDE B. | Overall Experience
My Mother’s belongings came up missing out of the uhaul that was in their possession because she lost the keys to the uhaul truck. When confronted about the $4,000 valued items. Manager got nasty.pamela j. | Overall Experience
The staff are great, patient and knowledgeableJhakarra A. | First Impressions
Very helpfulDonald M. | Overall Experience
Very friendly and professional staffGary B. | First Impressions
Drove cross country with no problems. Truck very reliable.MARIELLEN M. | First Impressions
The male who helped me (dont remember his name but his badge did say owner) was very short and slightly rude. I will most likely be looking for another storage facility for this reason.brandi h. | First Impressions
The girl who checked me in was very sweet and kind. She was very patient as well.EILEEN C. | First Impressions
Everyone has been professional, courteous and friendly... Highly recommendTammy B. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!