Customer Reviews for U-Haul Moving & Storage of Enterprise

11,656 reviews

8620 Las Vegas Blvd S   Las Vegas, NV 89123
(Ford Ave)

(702) 914-6027

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(702) 914-6027

8620 Las Vegas Blvd S
Las Vegas, NV 89123
(Ford Ave)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff very friendly and helpful

MARCUS G. 
Rating:
5.0

This is a U haul Hub, everything you could ever need from then they have . Even still fill propane

Daniel S. 
Rating:
5.0

The best uhaul dealer in Las Vegas hands down!!

DEANGELO DUBOIS C. 
Rating:
5.0

Customer did not leave a comment.

Tyeashka C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan V. 
Rating:
5.0

Very helpful staff. I didn’t lock my unit properly, and one of your staff called me to inform me. I will certainly recommend Uhaul in the future.

Yoon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilda A.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

The gentleman that received the truck was friendly and professional. Thank you and I will pick this location again in the future.

Mauro G. 
Rating:
4.0

It was really warm in the "climate controlled" storage area

LAQUETTA N.  |  Overall Experience 
Rating:
5.0

The young man we worked with was very attentive, thorough and friendly.

MARY D. 
Rating:
1.0

Very inconsiderate and unfriendly front desk people @ the Las Vegas Blvd shop. Understaff front desk . Pile of throw aways at entrance of units.

Elvia V.  |  Overall Experience 
Rating:
5.0

Easy return. Thank You for your help.

LANCE F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

One of the employees was really rude

Frank R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juana C. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND G. 
Rating:
3.0

I did not like that the price had significantly increased in price for only the last year i stored my belongings. I may have not moved my stuff if the price did t increase significantly.

gloria g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

None, super fast check in.

JOSHUA M. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
1.0

Customer did not leave a comment.

ARIELLE MCGURN P. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

LISA ANNE B. 
Rating:
5.0

One of the best Uhaul locations I've ever used!

Gary G. 
Rating:
1.0

This location is a problem to you, because you will keep continuing getting complaints on this person on how he runs this authorize dealer location

PETER F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Pedro P. 
Rating:
5.0

Customer did not leave a comment.

Mary T.  |  First Impressions 
Rating:
4.0

Move in was easy and quick. Facility was clean and easy to access/ move in.

Lauren K.  |  First Impressions 
Rating:
5.0

Super simple and speedy checkout.

KELLY J. 
Rating:
5.0

Again gentlemen that checked in the truck was friendly and efficient. My son mentioned how quick and easy the drop off was.

Barbara D. 
Rating:
4.0

Customer did not leave a comment.

Eric P. 
Rating:
4.0

Na

Sally T. 
Rating:
5.0

N/A

WILLIAM S. 
Rating:
1.0

Enroute to Las Vegas had a tire blow out . Had to wait hours for roadside assistance. Waited so long that I drove the truck to nearby uhaul l was told l couldn't leave a disabled uhaul truck with a flat tire on the property because parking is a issue and it will be towed !!! Frustrated , l said let me get this straight!!!!! l can't leave a uhaul truck on a uhaul property ??? Yes he said so you would tow your own property l can't and won't drive a unsafe vehicle. And said wow when l returned the next day and the only truck the was blocked in was mine . I would like a phone call from a Regional Manager or customer service representative Thank you

james f.  |  First Impressions 
Rating:
3.0

I was charged for the entire month of August which is not fair when I moved out on 8/8/21. I was not aware that Uhaul does not prorate nor give refunds on storage units but, you give refunds on truck rentals, to me that's an oxymoron. I would not recommend anyone to use Uhaul for storage, the truck rental is good.

Vera K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ONOCHIE A. 
Rating:
5.0

Customer did not leave a comment.

DEANGELO DUBOIS C. 
Rating:
5.0

Customer did not leave a comment.

KEVIN F. 
Rating:
3.0

The whole experience was horrible. Trailer was booked on tip of another booking which i ended up at 3 different locations for a trailer that wasnt available. Tried to send me to one that was 2hrs away in another state.. But finally got one closer of 30 min. Away. Just so unorganized

Andre H. 
Rating:
5.0

We went to another place for the scheduled drop off and they didn't have room. You need to let renters know that they probably won't be able to use other locations.

Mary F. 
Rating:
5.0

Quick and easy return of equipment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

MARK T. 
Rating:
5.0

They helped me get in and out in less than 5 mins. Easy location to drop off the truck.

ANTHONY D. 
Rating:
4.0

Customer did not leave a comment.

Philip R. 
Rating:
5.0

Customer did not leave a comment.

Alexander N. 
Rating:
5.0

Customer did not leave a comment.

Uniece J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Customer did not leave a comment.

ALDEN A. 
Rating:
5.0

Customer did not leave a comment.

KESHIA CYL C R. 
Rating:
4.0

Customer did not leave a comment.

Ronald G. 
Rating:
3.0

Overall it is a decent place to store your stuff if it isn’t long term. The building itself is very hot considering it’s advertised as air controlled. It is more expensive per sq. ft. then other storage units around the area. But like I said before if you just need a place to store your stuff for a few months this will do the job.

Hannah C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
3.0

Customer did not leave a comment.

SUKOJI K. 
Rating:
5.0

Really nice guys. Very polite and professional. Great crew at this location.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

HANS M. 
Rating:
4.0

Customer did not leave a comment.

SHANE DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

LAQUETTA N.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

joseph b.  |  First Impressions 
Rating:
3.0

The hold times and the accuracy of the information varied per Representative was incorrect. The website was difficult to use and did not have the right information. DO NOT Support Elite Movers of Las Vegas, NV; they were horrible packed my stuff incorrectly that caused damage to my belongings. This was a horrible experience on both ends, I should have gone through professionals. This reflects poorly on UHaul; it was a trusted brand in the past but that is not the present. Now I am discovering the insurance is worthless and no one is taking responsibility for this mess. A COMPLETE NIGHTMARE!

Kathleen R. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
1.0

They so called telling I own them for almost for yaer I’m just so lost on this how Can say that I called my bank and change the hold year are kideing me

Tommie P.  |  Overall Experience 
Rating:
5.0

Fast, convenient, plenty of staff to take care of you when you arrive and do a check in very quickly and completely is priceless when you are trying to get to the airport etc.

DOUGLAS EARL A. 
Rating:
5.0

Customer did not leave a comment.

tyler r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caleb W. 
Rating:
5.0

Customer did not leave a comment.

steve b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAYMOND G. 
Rating:
5.0

Customer did not leave a comment.

Frank R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jordan G. 
Rating:
3.0

Customer did not leave a comment.

Ileene F. 
Rating:
1.0

Rental cost was way to expensive.

Casey J. 
Rating:
3.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS F. 
Rating:
4.0

Customer did not leave a comment.

timothy n.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay K. 
Rating:
5.0

Customer did not leave a comment.

QINHUA W. 
Rating:
5.0

89123 is the best to which I have ever been.

Todd S. 
Rating:
4.0

Customer did not leave a comment.

Alphonzo H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Great customer service all the way around. Saw the store manager on a couple of visit. Always checked to see if everything was going well. Had 24 hour access and didn't use it a lot, store called me and recommended I remove it and save an extra $10.00 a month. Very nice staff and facility.

MICHEAL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pete T. 
Rating:
5.0

Nice bunch of hard working guys working here. Recommend.

Gary B. 
Rating:
4.0

Customer did not leave a comment.

Dasha M. 
Rating:
5.0

Customer did not leave a comment.

Caleb W.  |  First Impressions 
Rating:
5.0

The Las Vegas location was nice and understanding but said they could not do anything. I needed to contact Bothell. They waived mile overage.

AESHA F. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
5.0

Customer did not leave a comment.

IAN R. 
Rating:
5.0

Customer did not leave a comment.

Samantha A. 
Rating:
5.0

Facility was clean, secure and we'll lit. And the staff were kind, knowledgeable and very helpful.

Margaret W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

may w.  |  Overall Experience 
Rating:
5.0

If you made your U box a little larger and charged what you do you would blow away the completion like zippy shell and pods.

MAXIMO B. 
Rating:
5.0

Customer did not leave a comment.

BARBARA B. 
Rating:
3.0

Customer did not leave a comment.

jessica c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNA L. 
Rating:
5.0

Easy acces but secured

ofelia l.  |  Overall Experience 
Rating:
5.0

Just need security for loitering, I went one night and it was people sleeping in the facility but overall love the people and the area

Andre R.  |  First Impressions 
Rating:
5.0

Needs security for people loitering at night, came in and bathroom was locked and they kept wondering around

Andre R.  |  Overall Experience 
Rating:
3.0

I am 67 years old. After loading the truck in LA and drving for 5 hours i get to Las Vegas Uhaul on Las Vegas bl they tell me that i had to unhitch it myself. Ive never had to do that. I was dog tired. It was so inconvenient

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

ALDEN A. 
Rating:
2.0

I was satisfied with everything but the extremely high monthly price and how fast you will go into lien if not paid. Most everyone has gone thru hard times at some point in their life and a lil human kindness and compassion goes a long way but I'm guessing if that's what you want go to a mom and pops storage facility!

CINDY K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Lauralie W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DESIREE S. 
Rating:
5.0

Customer did not leave a comment.

brittany W. 
Rating:
5.0

Nothing needed great experience every time.

DEANGELO DUBOIS C. 
Rating:
5.0

Customer did not leave a comment.

Frederick M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Coy E. 
Rating:
5.0

Great assistance and very welcoming!

Judy C. 
Rating:
5.0

The Uhaul employees in Las Vegas were great. The ones in NJ and NY were clueless. Communication was terrible. Wait times on hold were Ridiculous, and every time I did get someone on the phone I got switched to 5 other people and nobody knew anything. I was forced to pay for a hotel room and change my flight because of the stupidity. I will never ship a u box again, or recommend anyone else do it, especially if it includes going to NY or NJ.

DENNIS P P. 
Rating:
5.0

Staff were helpful and prompt.

Sarah E. 
Rating:
5.0

Ease! Great rental!

SEBERN C. 
Rating:
5.0

Fast and easy check in. Great lot personnel to help get the trailer hooked up. I have used this location several times.

John M. 
Rating:
5.0

The team was excellent very helpful and I appreciate this service and I was met with a smile and everyone was very pleasant keep up the good work

Betty S. 
Rating:
5.0

Very friendly, quik service, thanks.

Etimani M. 
Rating:
5.0

Well organized. Easy drop off and never had to go inside.

sheila S. 
Rating:
5.0

Customer did not leave a comment.

Claudio T. 
Rating:
5.0

Customer did not leave a comment.

pat S. 
Rating:
5.0

Customer did not leave a comment.

Noma W. 
Rating:
5.0

Self-checkout was a little clumsy. I had to walk back and forth from office-truck-then back to office and the distance was enough that it took 15 minutes to get out the door, The return was much simpler and the rep was very clear and professional.

Miguel R. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
4.0

Forgot person name but he was very helpful on the gas part I was short on the full up line an he told me what was best .. thank you..

VALERIE G. 
Rating:
5.0

Customer did not leave a comment.

Makinzey M. 
Rating:
5.0

Very happy with everyone that works at this location! Ty uhaul

Irene S. 
Rating:
5.0

Fantastic easy experience! Thanks!!

Hailey J. 
Rating:
4.0

Customer did not leave a comment.

Jason V. 
Rating:
5.0

Customer did not leave a comment.

WALTER W. 
Rating:
5.0

Customer did not leave a comment.

JIMMY J A. 
Rating:
5.0

Staff was great but they changed the truck on me. Maybe just double check which truck they're giving before printing the paperwork/contract. This experience was MUCH BETTER than my previous experience at another location.

Natalie M. 
Rating:
5.0

Customer did not leave a comment.

Marlene V.  |  First Impressions 
Rating:
5.0

I am very pleased will all of the assistance I've reviewed. I am out of state and there assistance in my needs was outstanding. The team Is outstanding. I look forward to further businesses with U-haul it may not be with the location I've just used but I hope the service at my next location will be as outstanding. Thank you to all of them.

Lorri M.  |  Overall Experience 
Rating:
5.0

When we showed up to move our stuff in the room was not available, although the staff and owner worked with us to make room. Instead of one 10x11 room they set us up with two 5x11 rooms. Really impressed with there friendly attitude and professionalism.

Randall B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauralie W.  |  First Impressions 
Rating:
3.0

Not enough parking for storage customers.

Joe A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GARY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Irving W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C.  |  First Impressions 
Rating:
4.0

I appreciate the extended help, the agents was very helpful. Thank you

ELLEN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HELGA B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANKIE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAIL C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RALPH DARNICE F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas T.  |  First Impressions 
Rating:
5.0

The complete staff was outstanding. Thank you so much.

Ebonie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meaghan G.  |  Online Move In 
Rating:
5.0

The only thing that would make this a totally perfect experience would be for more places to park when picking up and dropping off more stuff. There are 3 spots for trucks which makes sense but nowhere to park without walking pretty far carrying stuff.

Patty S.  |  Overall Experience 
Rating:
5.0

Arick did a great job assisting my needs and showing me the unit.

KADY B.  |  First Impressions 
Rating:
5.0

Thank you so much!!!

Lynette S.  |  Overall Experience 
Rating:
3.0

The female staff with blonde hair is not friendly. I was waiting in line while she was having a personal conversation with a customer. She didn't tell me about not having to return the access card while checking out. I drove back to give it to her and she said no big deal you didn't have to drive back. She doesn't smile and make you feel welcome.

CHIQUITA P.  |  Overall Experience 
Rating:
5.0

The people at uhaul south Las Vegas Blvd went above and beyond to make sure everything I needed I got. I will only go there again when I need to rent a storage. Thanks guys really appreciate you all.

jason b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARC S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alex m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOWARD H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARC S.  |  First Impressions 
Rating:
5.0

You guys are so helpful, thanks for everything!

LAURI B.  |  Overall Experience 
Rating:
5.0

Better security since there are many men looking for work who always approach customers for work. Having a security guard and visible security cameras would help.

roger c.  |  Overall Experience 
Rating:
5.0

Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!

Julie L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETER M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

HERMAN R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tramel S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiah h.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

john w.  |  Overall Experience 
Rating:
4.0

Many thanks to Anthony......

gordon g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STANLEY AVILA O.  |  First Impressions 
Rating:
4.0

very friendly and helpful.

john w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

hazel o.  |  First Impressions 
Rating:
5.0

Staff was very courteous and helpful.

ronald h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chris s.  |  First Impressions 
Rating:
5.0

Best Uhaul yet.

JOCELYN R.  |  First Impressions 
Rating:
1.0

This location will still your money an Rob you blind something illegal is going on. I was moved out of my storage an had to bro g proof it was mine in order to get it back.

Sandra C.  |  First Impressions 
Rating:
3.0

The sheer amount of rules, fines and notices posted around this place makes it seem like customers are their least favorite part of their business. Not impressed at all. Not friendly feeling at all.

Jonathan H.  |  First Impressions 
Rating:
4.0

I was very pleased with how smoothly it was to get into my storage unit. The staff was very helpful

Michael D.  |  First Impressions 
Rating:
5.0

Drove cross country with no problems. Truck very reliable.

MARIELLEN M.  |  First Impressions 
No reviews have been submitted for this location.

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