1027 William Flynn Hwy
Glenshaw,
PA
15116
(2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's, After hours key-drop is straight ahead of return lane on the building)
1027 William Flynn Hwy
Glenshaw,
PA
15116
(2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's, After hours key-drop is straight ahead of return lane on the building)
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy process and friendly service at this location!
Sue C
Rating:
1.0
Hank is rude and very disrespectful he left a horrible voicemail on my phone all lies I called and extended my rental every week they had my card on file never charged me until it was a thousand dollars
LAQUISHA G
Rating:
5.0
Customer did not leave a comment.
CHINYERE O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERT S
Rating:
5.0
Customer did not leave a comment.
Farid K
Rating:
5.0
Customer did not leave a comment.
MATTHEW K
Rating:
5.0
Customer did not leave a comment.
KEVIN D
Rating:
5.0
U-haul Etna was a great experience. This is my first time renting a unit. The staff was extremely helpful, informative, and kind.
ASHLEY K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIAM D
Rating:
4.0
The software/ App .
The procedure to return the equipment, it was very buggy and wouldnt let me take photos of the equipment and was just overall giving me a really hard time. It needs work
Michael S
Rating:
5.0
Customer did not leave a comment.
Gregory L
Rating:
5.0
Customer did not leave a comment.
KURT R
Rating:
5.0
Everything went smoothly, from the time I picked up the trailer to the time I returned it. The staff was courteous and professional. When I rent again, I will be sure to go to the Glenshaw location.
DONALD S
Rating:
5.0
Excellent staff! If you have any questions, Thomas has an answer. Very helpful!
Michael K
Rating:
5.0
Customer did not leave a comment.
Alisandra M
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
5.0
Keep doing what yinz are doing!
TYLER R
Rating:
5.0
Customer did not leave a comment.
LARRY D
Rating:
5.0
Customer did not leave a comment.
Raymond R
Rating:
5.0
Nothing. Experience was great. People were professional and equipment was great
GEORGE B
Rating:
5.0
Keep being kind and helpful. Thank you!
LISA A
Rating:
5.0
Hank is the best.
ROBERT S
|
Overall Experience
Rating:
5.0
Excellent experience at this Uhaul location
RONALD S
Rating:
5.0
Customer did not leave a comment.
WILLIAM D
Rating:
5.0
Customer did not leave a comment.
JONATHAN R
Rating:
5.0
The u-hual on Rt 8 in shaler is my go to u-hual. Excellent people. Always knowledgeable and polite. I highly recommend them.
STEWART P
Rating:
5.0
Hank was great! Really made the process as easy as could be! Very helpful! We will be back!
PAUL D
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
5.0
Always great service at this location!
ROBERT R
Rating:
5.0
Customer did not leave a comment.
Joseph V
Rating:
5.0
Customer did not leave a comment.
JAMES G
Rating:
5.0
Customer did not leave a comment.
NICOLE H
Rating:
5.0
Customer did not leave a comment.
BRIANNE M
Rating:
5.0
Customer did not leave a comment.
SANJIT D
Rating:
5.0
Very easy process. The truck was ready when we got there and was clean and ready to go. Return of the vehicle was simple we just pulled in and got our receipt by email. Great experience.
GREGORY B
Rating:
5.0
Customer did not leave a comment.
Gregory F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
THOMAS K
Rating:
3.0
Customer did not leave a comment.
SEAN F
Rating:
5.0
I have been renting from UHaul for about 40 years, and this was the best experience I can ever remember. Of special note was the knowledge and professionalism of Randy, the Customer Service Representative at this location. For many businesses on Sundays, you get what I call the "Junior Varsity", the less experienced and less committed employees. However, Randy was exceedingly professional and knowledgeable. In addition, he was very thorough and looked out after the customer's needs and expectations, answering questions before they were even asked. Most of all, Randy was very personable, making the process smooth and pleasant. I commend his handling of our transaction, and give him my fullest recommendation.
Joseph B
Rating:
5.0
nothing
MATTHEW K
Rating:
5.0
Customer did not leave a comment.
JAMES G
Rating:
5.0
Customer did not leave a comment.
BRENT S
Rating:
5.0
This location, and specifically Hank, is amazing. Friendly, knowledgable and informative.
FRANCINE P
Rating:
5.0
The u haul on rt. 8 in pittsburgh hank and Kevin are 2 of the most hard working gentleman in your business they both tkeep their srore the best in the business
TIMOTHY M
Rating:
5.0
Customer did not leave a comment.
WILLIAM N
Rating:
5.0
Always a good experience renting from this location. Thank you!
JENNIFER L
Rating:
4.0
Rent pick up trucks. Had to go to Enterprise to rent pickup truck (it was a very nice RAM 2500) and then go to U-Haul to rent trailer. Made our day longer. (14 hrs).
BRIAN C
Rating:
5.0
Staff were concise and professional.
JACOB B
Rating:
5.0
Customer did not leave a comment.
ROBERT H
Rating:
5.0
Customer did not leave a comment.
TIMOTHY W
Rating:
4.0
Customer did not leave a comment.
JOHN L
Rating:
5.0
We always rent from this location. they do a nice job.
TIMOTHY L
Rating:
5.0
Customer did not leave a comment.
NICHOLAS B
Rating:
5.0
Customer did not leave a comment.
RICHARD C
Rating:
5.0
None
SEVERINO D
Rating:
4.0
Dropoff was after hours so there wasn't any personnel interaction
Amzie P
Rating:
5.0
Nothing. Staff is very friendly and helpful
Susan B
Rating:
5.0
Customer did not leave a comment.
Jeffrey K
|
First Impressions
Rating:
5.0
good customer service
JOEL S
Rating:
5.0
Great Service! Hank and Kevin have the ppace running like a well oiled machine👍
gary s
|
Overall Experience
Rating:
5.0
Customer service at the Etna UHaul center is excellent
DOUGLAS G
Rating:
5.0
Everything is always great at this location every time we rent a trailer. Very satisfied with customer service!
LUCA F
Rating:
5.0
Customer did not leave a comment.
Megan S
Rating:
5.0
As expected. Stress free.
MARK R
Rating:
5.0
Customer did not leave a comment.
DOUGLAS G
Rating:
5.0
Hank and Kevin are the best! They work so hard to make sure things flow as smoothly as possible when doing business there. Highly recommend!
DENNIS E
Rating:
5.0
The two men working there, Hank and I did not catch the other nam, were very polite and kind. They were wonderful to deal with.
ELIZABETH F
Rating:
5.0
Nothing I can think of 👍🏻
Renee W
Rating:
5.0
Customer did not leave a comment.
JESSICA S
Rating:
5.0
Customer did not leave a comment.
PAULINE S
Rating:
5.0
Customer did not leave a comment.
JOHN B
Rating:
5.0
Great experience. Very clean and professional
Vito F
Rating:
5.0
Customer did not leave a comment.
MICHAEL M
Rating:
5.0
Customer did not leave a comment.
RICHARD D
Rating:
5.0
Customer did not leave a comment.
EMILY K
Rating:
5.0
Always great service here! The two gentleman working there are always very helpful and quick and help hook up/ detach trailers. Highly recommend this location for your uhaul needs!
LUCA F
Rating:
5.0
Customer did not leave a comment.
MARK W
Rating:
5.0
Customer did not leave a comment.
DAVID A
Rating:
5.0
Customer did not leave a comment.
BREYA P
|
Overall Experience
Rating:
5.0
They were awesome. They were super fast moving my furniture. I had a very narrow doorway in both locations and worked it out so I can get my couch through! I will definitely go through this company again! I would recommend them to anyone who is moving!
RUDI A
Rating:
5.0
(78)
Reviews
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trailers4
boxes3
storage facility3
stars3
+6
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Libby Burris
6 reviews·6 photos
Amazing staff and service!! I'm moving
out of state this week and originally booked a 26 foot truck from Budget, and it ended up being a total disaster! Budget told me the day of my scheduled pickup … More
Benjamin Leskowat
8 reviews
5 months ago
The guy who checked me into my truck was great, professional, and friendly. But the truck itself…oh boy. Please don’t rent trucks out that have severely bad alignment issues and bad headlights. I had to hold the wheel at 45 degrees to just … More
Elizabeth McMonigal
3 reviews·4 photos
2 years ago
0 stars. I got there at 7:30am and was told my hitch didn’t arrive even though I had an appointment. No one called to tell me. Additionally, Hank told me he would call if a hitch came in and he never did, I had to call at 5:30pm and ask if … More
Photo 1 in review by Elizabeth McMonigal
Photo 2 in review by Elizabeth McMonigal
Photo 3 in review by Elizabeth McMonigal
Mojo Mobile Guitar Repair
1 review
2 months ago
I've rented moving trucks at the Etna location several times over the past few years, and it's been a positive experience every time. I'll be back again next time! Thanks!
U-Haul Moving & Storage of Etna (Owner)
2 months ago
Thank you for choosing U-Haul! We strive to provide the best service, so we love to hear that you had a five-star experience at our U-Haul location.
U-Haul
https://www.uhaul.com › ... › 15116
U-Haul Moving & Storage of Etna
U-Haul Moving & Storage of Etna. 2,566 reviews. 1027 William Flynn Hwy Glenshaw, PA 15116 (2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and ...
5.0(2,566)
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Self Storage Units in Glenshaw, PA, 15116
I absolutely loved storing my things at this Uhaul location (Uhaul Moving &Storage of Etna). Everyone was extremely kind and professional. Sarah B | Overall ...
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U-Haul Moving & Storage of Etna. Distance: 1.5 Miles. 2,543 reviews · 1027 William Flynn Hwy Glenshaw, PA 15116 1027 William Flynn Hwy Glenshaw, PA 15116. Rate ...
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U-Haul Moving & Storage of Etna. Location details. View Photos. 1027 William Flynn Hwy Glenshaw, PA 15116. (412) 486-9050; Open today 7 am–7 pm; (2 miles North ...
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U-Haul Moving & Storage of Etna · (412) 486-9050 · Open today 7 am–7 pm · (2 miles North of Rt 28 on Rt 8 just past Shop 'n' Save and McDonald's, After hours key- ...
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Libby Burris
6 reviews·6 photos
5 days ago
New
Amazing staff and service!! I'm moving
out of state this week and originally booked a 26 foot truck from Budget, and it ended up being a total disaster! Budget told me the day of my scheduled pickup that the truck I ordered was "delivered to the wrong location". I was down and out, not knowing what to do. I only had Saturday and Sunday to pack and Budget played games until 12:30pm Saturday before finally telling me they didn't actually have the truck I needed and had scheduled for over a week in advance! I called U-Haul Moving & Storage of Etna and they helped me right away. Kevin was super nice and so helpful! He got me booked right away with just a few quick questions over the phone, told me he would go get the truck swept and ready for me, and literally 30 minutes later when I showed up everything was ready to go! Kevin and his coworker were so efficient, got me set up with everything I needed, and literally saved the day!! They got me on my way as quickly as possible so I didn't waste anymore time and could get to packing. They were both very professional and extremely helpful, and I am very grateful for all their help!! I would absolutely recommend this place a thousand times over!!
RICHARD B
Rating:
5.0
Customer did not leave a comment.
SEVERINO D
Rating:
5.0
Before I could get out of the car he was there to unload and get the trailer returned. Very fast and professional. They do need a light at the entrance of the vehicle return since it is hidden and the sign is so small
MICHAEL M
Rating:
5.0
Customer did not leave a comment.
RAYMOND M
Rating:
5.0
Customer did not leave a comment.
Chris S
Rating:
4.0
Customer did not leave a comment.
Georgetta P
Rating:
5.0
Customer did not leave a comment.
ROBERT G
Rating:
5.0
Hank is fantastic to work with.
ALEXANDER H
Rating:
5.0
Customer did not leave a comment.
JOSEPH C
|
First Impressions
Rating:
5.0
Henry was amazing. Hid was very professional and super super helpful. Rare to find employees that care about their job like he does.
Laurent R
Rating:
5.0
Hank always does a fantastic job getting the truck ready.
VINCENT N
Rating:
5.0
Customer did not leave a comment.
THOMAS D
Rating:
5.0
None
SEVERINO D
Rating:
4.0
Customer did not leave a comment.
ANDREW H
Rating:
5.0
Customer did not leave a comment.
Kealsey B
|
Overall Experience
Rating:
5.0
From initial contact with service rep through move and return, excellent experience.
ANTHONY D
Rating:
5.0
The representative was kind, knowledgeable and took a genuine interest in making sure my trailer was attached safely. He was a class act. The store is always clean and well kept.
JAMES B
Rating:
5.0
I always use the Etna location. Not only is it conveniently located, but the staff goes out of their way to make sure everything is good to go for the rental. Highly Recommend!
ERIKA S
Rating:
5.0
Price per mile is kind of steep.
David L
Rating:
5.0
Recently rented a trailer twice at the Glenshaw location and everything went smooth. Very quick friendly. Have used in the past and will certainly continue to use and absolutely recommend. Have never had an issue. Ty
DAVID S
Rating:
5.0
Customer did not leave a comment.
Sandra W
Rating:
5.0
no changes, maybe just increase staff
DAVID H
Rating:
5.0
Customer did not leave a comment.
JOHN W
Rating:
5.0
Customer did not leave a comment.
PAULINE S
Rating:
5.0
Customer did not leave a comment.
PAULINE S
Rating:
4.0
Customer did not leave a comment.
GORDON S
Rating:
5.0
Kevin handled everything in a professional manner/
JAMES G
Rating:
4.0
Customer did not leave a comment.
SCOTT S
Rating:
5.0
Customer did not leave a comment.
fred m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian K
|
First Impressions
Rating:
5.0
Very professional and helpful staff. Excellent experience with storage and vehicle rental!
MANSOOR R
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
brennon w
|
Overall Experience
Rating:
5.0
Hank was really great help us getting situated.
Thanks
Felipe T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRIAN D
|
Overall Experience
Rating:
5.0
I love how friendly and helpful the staffs
Marielle R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
peter n
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Rebecca T
|
Overall Experience
Rating:
5.0
Expect the beginning of a very enjoyable working relationship
GLENNON K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Glenn H
|
First Impressions
Rating:
4.0
Only thing that should be improved is the card reader stations especially for checking in and out.
Lyle D
|
Overall Experience
Rating:
5.0
Hank and his staff were always most friendly and professional. This was the cleanest and best maintained storage area I have ever used! And never any pest problems like in other storage locker buildings. Do yourself a favor and store your treasured items here!
Nicholas V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRIAN D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ally M
|
Overall Experience
Rating:
2.0
Clothes I placed in the unit got ruined because somehow water got into my unit and soaked a lot of my items
Jamal K
|
Overall Experience
Rating:
5.0
Nice place, nice people
ROBERT F
|
Overall Experience
Rating:
5.0
Clean, fast, safe and efficient in storing my son's furniture as he moves from college to his first job.
ROBERT S
|
First Impressions
Rating:
5.0
I absolutely loved storing my things at this Uhaul location (Uhaul Moving &Storage of Etna). Everyone was extremely kind and professional.
Sarah B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diane M
|
Overall Experience
Rating:
5.0
Great place and staff. Have been dealing with them
For years. Very professional.
Tom B
|
Overall Experience
Rating:
5.0
Great storage place. Easy to access. Friendly helpful staff.
MICHELLE P
|
First Impressions
Rating:
5.0
I am very happy with my experience at UHaul on Rt. 8 in Glenshaw. Back in 2018, I moved suddenly to help my family and had to put most of my possessions into storage. Despite a lot of chaos and difficulties over the past 5 years, at least I never had to worry about my furniture and possessions. :) I do feel lucky to have selected this storage facility. The environment is well-kept/clean, the staff helpful, and I always felt comfortable and secure, even when by myself. My things were all in fine shape when I unpacked. Getting in and out as needed over the years was easy. I really appreciated the free dollies and how super-easy and reasonable it was to rent a van. I also really liked the neighborhood green "donation area," where I could easily leave a few things behind. Last but not least, a thank-you shout out to Hank who worked there the entire time I stored there; he was always helpful and friendly, and that was appreciated.
beth s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Deanna W
|
First Impressions
Rating:
5.0
The staff are respectful, helpful and understanding
CARMELLA Z
|
Overall Experience
Rating:
5.0
Hank was great at helping me pick the right size and showing me how to access. He was informative and patient, answering all my questions.
amy m
|
First Impressions
Rating:
5.0
The U-Haul Moving & Storage Of Etna 1027 William Flynn Hwy is the ABSOLUTE BEST!! Hank and Kevin are the MOST HELPFUL people I have ever worked with. U-Haul is very customer friendly and do everything they can to make everything as easy as possible! Everything at U-Haul was PERFECT! Thank you!!
ANN P
|
First Impressions
Rating:
4.0
manager was very inconvenienced by helping me. very unprofessional. other than that, storage was great.
Daniel L
|
Overall Experience
Rating:
5.0
Clean well-lit facility with lots of carts. Manager very friendly, knowledgeable and efficient.
Tom B
|
First Impressions
Rating:
5.0
Was met upon arrival by an employee ( I cannot remember his name). Extremely nice and helpful. Showed me to my unit, provided access to moving carts, extremely friendly.
Pamela G
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
JERRY N
|
Overall Experience
Rating:
5.0
The gentlemen who helped were helpful , kind and respectful
CARMELLA Z
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eugene S
|
Overall Experience
Rating:
5.0
Very helpful staff, explained everything about the facility. Very nice employees a credit to your company.
JERRY N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
susanna f
|
Overall Experience
Rating:
5.0
Always have a good experience with personnel at the Rt. 8 U-Haul. Been a customer for over 10 years and I highly recommend this location. Not only do I continue to rent the storage facility, I have had 2 trailer hitches installed in the past on different cars for my bikes. Staff is always friendly and personable.
CLIFFORD M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JOHN C
|
First Impressions
Rating:
5.0
I've done storage services before and this experience was absolutely great, especially with the help for trailer rental and staging my move. Thanks.
elaine d
|
Overall Experience
Rating:
5.0
I chose the Etna property even though there were other storage places closer to my home. The indoor storage was very clean, dry, and temperature controlled to safeguard my property. Hank and his Staff were always available and reliable for help. I'd recommend this U-Haul property to anyone!
christopher e
|
Overall Experience
Rating:
5.0
Very glad about the extensive office hours on weekends
elaine d
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Daniel L
|
First Impressions
Rating:
5.0
The staff was so helpful and made the experience a pleasure. A great location to rent a trailer or store. the unit was very clean and climate controlled.
James L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
nelson s
|
Overall Experience
Rating:
5.0
Great customer service and very secure place.
BONNIE M
|
Overall Experience
Rating:
5.0
Hank & Kevin from the Glenshaw Uhaul always were Friendly as well as did an EXCELLENT job assisting with any problems . They are a great team and they always treated me with respect. I would consider them as Family !
Kevin S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Natalie M
|
First Impressions
Rating:
5.0
Great staff. Very friendly. Very clean.
JOAN M
|
Overall Experience
Rating:
5.0
Process was easy and efficient. The staff member present when I checked in was super helpful.
John G
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
MELISSA I
|
Overall Experience
Rating:
5.0
Hank is a pleasure to deal with.
Robert S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
ELI W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LESLIE R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert F
|
Overall Experience
Rating:
5.0
I had a last minute emergency and they were able to accomodate me.
john h
|
First Impressions
Rating:
5.0
Fantastic service - great communication - all around wonderful experience!
Susan S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Francine P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Frank C
|
Overall Experience
Rating:
5.0
Although it was the hottest stickiest day in Pittsburgh for quite some time ,Kevin Knapp the manager on duty was friendly courteous and very helpful despite being overheated on this miserable day. Kudos to him for his grit, perseverance and professionalism sincerely Steve Cook
steven c
|
First Impressions
Rating:
5.0
Very professional and will be using if needed again!
tom s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
william d
|
First Impressions
Rating:
5.0
Management and staff were great, helpful and considerate. Would recommend highly
BRIAN B
|
Overall Experience
Rating:
5.0
Kevin, the owner, was incredibly helpful. He and the assistant manager Hank really went above and beyond to help me with the unit rental and the return of my rental truck!! Highly recommend this location!!!
suzanne r
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jessica T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
jo a
|
First Impressions
Rating:
5.0
best location in the US!!!
craig h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
joseph y
|
Overall Experience
Rating:
5.0
Thanks to Hank for his knowledge, help and compassion
tom s
|
First Impressions
Rating:
5.0
Facility was very convenient and well-maintained. Staff was extremely helpful and friendly.
Khris M
|
Overall Experience
Rating:
5.0
The customer service I have received at this location has been excellent! I highly recommend them!
JOHN C
|
Overall Experience
Rating:
5.0
I was quite disappointed to have my account debited after I had closed my unit because the paperwork was not processed correctly when I closed my unit on October 30th and my account was debited on November 20th. I had to call and get the money refunded only to find out my unit was never closed out on the 30th of October as it was supposed to be when I was in the office and spoke directly with Hank.
Carla L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CANCER T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
louis s
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
RICK W
|
First Impressions
Rating:
5.0
They were great! This storage was a temporary solution only, until we got our basement organized. It was ideally located and convenient. Hank and his team do an excellent job.
Patrick M
|
Overall Experience
Rating:
5.0
Kevin was absolutely amazing. Very friendly and knowledgeable. First time using storage and he made it very easy and pleasant. Thank you 10x over.
Christopher G
|
Overall Experience
Rating:
5.0
Hank, Kevin, and the rest of the staff are friendly and knowledgeable. Been to this location about a half dozen times and have always had a positive experience. This facility is exceptionally well run and maintained.
Anthony Z
|
First Impressions
Rating:
5.0
The best service!!!
Sandra F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard T
|
Overall Experience
Rating:
5.0
Staff went out of their way to help us .
bob s
|
Overall Experience
Rating:
5.0
The two fellows were more than helpful and very pleasant.
bob s
|
First Impressions
Rating:
5.0
Great indoor facility. Easy to pickup and drop off items. No complaints.
michael l
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Paula M
|
Overall Experience
Rating:
5.0
Always great to deal with. Convenient location.
JOAN M
|
First Impressions
Rating:
5.0
The facility was safe and well maintained. The staff was patient, excellent availability, and well just exceptional!
janis h
|
Overall Experience
Rating:
4.0
I never rate 100% because there is always room for improvement.
Jessica T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Brian B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lesley C
|
Overall Experience
Rating:
5.0
Exceptionally clean and organized. Convenient sharing area.
WILLIAM K
|
Overall Experience
Rating:
5.0
The staff here is always friendly and helpful. I would rent a unit here again.
CARRIE S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Francine P
|
First Impressions
Rating:
5.0
Nice to work with.
Karen L
|
First Impressions
Rating:
4.0
I wish the unit ceilings were taller. I had to rent multiple units because I could not stack my items like in other facilities.
Kimberly C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEFF C
|
Overall Experience
Rating:
5.0
Would definitely recommend using this storage facility. Staff, managers and assistant managers were always helpful and pleasant. There was always someone available to answer questions and/or help, if help was needed. I definitely will rent a storage locker from this location if I ever move back to the area. Thanks for the great atmosphere. Keep up the good work everyone!
roberta w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Thomas B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
sean G
|
Overall Experience
Rating:
5.0
Very professional and helpful, that is the folks at this location
Carolyn D
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
lisa l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
tracy w
|
Overall Experience
Rating:
5.0
Hank and Kevin and everyone was so helpful and knowledgeable and friendly. The storage unit was perfect. Thanks.
John g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jennifer m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHRIS J
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
brian h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer S
|
Overall Experience
Rating:
5.0
Great job by all, very courteous and friendly team can't do enough for ya ! Thx
Mike P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joseph T
|
Online Move In
Rating:
5.0
I left this facility immediately calling my husband to say: I can’t believe how much I’ve underestimated the UHaul company! I love so much about everything this company does.
This facility is impeccable—I would sleep on the floors (and I’m a neat freak!) Top notch service, fantastic facility and incredibly secure and convenient!!
Natalie A
|
First Impressions
Rating:
5.0
The process could not have been easier! We had an emergency need for storage and within a few minutes we were able to rent a unit and have access to it in the early morning. The location was great to be able to back the trailer we rented the day before just back in and unload. Everything was perfect!
Jeffrey L
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jeffrey K
|
Overall Experience
Rating:
5.0
The manager was helpful and provided great information.
GINA B
|
First Impressions
Rating:
5.0
Everything was fine and you were very considerate
william w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JENNIFER R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Janet N
|
First Impressions
Rating:
5.0
No problem
william w
|
First Impressions
Rating:
5.0
Hank and Kevin did an amazing job, they always were available to assist with any questions or concerns. Very friendly guys. I will definitely return to them if I need storage in the future.
DENNIS E
|
Overall Experience
Rating:
5.0
Very nice facility and people😀
Georgeann M
|
Overall Experience
Rating:
5.0
The gents down at the Rt.8 location were very accommodating and helpful. Will be back to use them for the next move for sure.
Micheal A
|
First Impressions
Rating:
5.0
Great guys and facility
Zack W
|
Overall Experience
Rating:
5.0
Hank is great! Hooked me up w/ 2 side by side indoor units. Carts r a life saver for movin items. Secure, well maintained facility tryout!
Highly recommend!
CPO SEAL Retired Ted L Traver.
ted t
|
Overall Experience
Rating:
5.0
Great facility. (A water fountain would have been nice). Helpful, friendly, caring staff.
mark p
|
Overall Experience
Rating:
5.0
I appreciate the friendly and helpful staff at storage of Etna. I had my stuffs there for two months and everything was very good. I recommend U-Haul for everyone.
Jordan R
|
Overall Experience
Rating:
5.0
great guidance on choosing a storage unit
James K
|
Overall Experience
Rating:
5.0
Very kind
Donna D
|
First Impressions
Rating:
5.0
Staff was very friendly. They were also fast—had us in and out. Answered all our questions. All around great experience. I would recommend this location to other looking to move or store items.
Nina M
|
First Impressions
Rating:
5.0
Thanks,and everything was good.
Gene S
|
Overall Experience
Rating:
5.0
Very friendly stuff.
Jordan R
|
First Impressions
Rating:
5.0
The guys here made a long and stressful day much less stressful! Friendly, knowledgeable, efficient, and HELPFUL!
Michael P
|
Overall Experience
Rating:
5.0
All employees at this location are great. Kevin has been super helpful and patient with all my questions and offers some great advice when requested.
jeff p
|
Overall Experience
Rating:
5.0
Hank. Takes care of you.
Louis A
|
First Impressions
Rating:
5.0
Your location covers all moving and storage aspects great. You make it very easy. Your service is greatly appreciated.
MELISSA M
|
Overall Experience
Rating:
5.0
The facility was well maintained and the two guys that waited on me were very friendly and very helpful. Would certainly use a storage unit here again.
Gina C
|
Overall Experience
Rating:
5.0
Exstremly helpful, accommodation - staff went above & beyond to help me with my storage & moving needs. Thank you,
Carol Tillotson
Carol T
|
Overall Experience
Rating:
5.0
Kevin Knapp who waited on us did an excellent job of explaining all the options and how everything works. It was a pleasure working with him.
mary g
|
First Impressions
Rating:
5.0
I had great service they directed me in right direction. Recomend uhaul on route 8 to every body
LAWRENCE g
|
First Impressions
Rating:
5.0
Everyone was always super friendly and nice
BECKY K
|
Overall Experience
Rating:
5.0
I had Storage there 3 years ago.And just got another one..I would drive a hour out of my way to go here.He remembered my storage number from that long ago..Going to get a truck tonight. Great crew
tim c
|
First Impressions
Rating:
5.0
Helped get me in & utilize my movers time wisely... thank you
Carol T
|
Overall Experience
Rating:
5.0
Excellent service, accommodated all my needs during a stressful time. Thank you
Carol T
|
First Impressions
Rating:
5.0
Knowledgeable, and helpful with suggestions! I wouldn't go anywhere else!
Robert O
|
First Impressions
Rating:
4.0
The guys were really helpful in making sure I had everything I needed to ensure my units were safe
tamara c
|
Overall Experience
Rating:
5.0
Would definitely rent here again
ANTHONY S
|
Overall Experience
Rating:
5.0
This facility really was amazing. I knew my stuff was safe.
angel s
|
Overall Experience
Rating:
5.0
The employees were very helpful,
michele h
|
Overall Experience
Rating:
5.0
Best customer support in Pittsburgh region
Michael M
|
Overall Experience
Rating:
5.0
Hank Henry was great to work with. He is certainly a wonderful asset to the UHaul team and we really appreciate his assistance during our move.
Gary H
|
Overall Experience
Rating:
4.0
Unrestricted after hours access would be helpful, as in the Gurdian Storage I used before
Anirban J
|
Overall Experience
Rating:
5.0
The customer service at this location is outstanding! I never had a feeling of neglect and this is the only one I will go to for future storage needs.
Brian H
|
Overall Experience
Rating:
5.0
Mr. Henry and his crew are terrific and helpful. I would use them again in a heartbeat.
DAPHNE K
|
Overall Experience
Rating:
5.0
Hank and Kevin were excellent!!!!!!!!!!!!!!
MELISSA P
|
Overall Experience
Rating:
3.0
The garage bays are not easily accessible as equipment is in the way for backing a trailer. Luckily my trailer was small. Any bigger and it might not have been possible to get into the garage.
nathan t
|
Overall Experience
Rating:
5.0
Nicest people, secure clean storage. Takes the stress out of moving. Highly recommended!
Patricia B
|
Overall Experience
Rating:
5.0
Kevin is knowledgeable and efficient
kevin g
|
Reservation
Rating:
5.0
Working with Kevin is always a great experience!
larry m
|
Reservation
Rating:
5.0
The staff at this UHaul facility were quick, courteous, and friendly despite having the phone ringing off the hook and a line of people. Very impressed!!
