Customer Reviews for U-Haul Moving & Storage of Evergreen

2322 reviews

1150 US Hwy 2 E   Kalispell, MT 59901

(406) 752-2218

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(406) 752-2218

1150 US Hwy 2 E
Kalispell, MT 59901

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The employees at this location are awesome. I had no problems at all.

LINDA E. 
Rating:
4.0

Customer did not leave a comment.

CHRISTY T. 
Rating:
5.0

The staff at this location are amazing. We needed a truck for a time sensitive use and they did everything in their power to make it happen. Great team!

WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY B. 
Rating:
5.0

Wonderful customer service! Didn't make me back up when I was uncomfortable lol.

DONALD B. 
Rating:
4.0

Our new Furniture was scratched up and broken. We had people U-haul recommend pack for us. Very disappointing and had to make a claim.

GERALD S. 
Rating:
5.0

Customer did not leave a comment.

CAROL M. 
Rating:
5.0

Customer did not leave a comment.

RANDALL J. 
Rating:
5.0

Everyone at the facility was helpful.

Mark R.  |  First Impressions 
Rating:
3.0

The manager and her mom who was also an employee there were mostly helpful but the women who helped us (who was the managers mom) gave us the wrong information- that we could be refunded money towards fuel if we brought it back over the fuel amount that we picked it up. Even though the contract states that uhaul does not provide that service, the staff shouldn't tell people that they do because then we weren't intentional about not putting too much gas in it. Thankfully, a very helpful customer service rep from the corporate office by the name of Emerald Onate did refund us the fuel money but if it is not policy, it shouldn't be said.

TORI H. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
1.0

I was once again over charged for the daily rental of a 15' truck, 8 gallons of gas and still have not been refunded. The three invoices I have make no sense and it appears that your trucks can use 8 gallons of gas to go 15 miles. I've been ripped off at this location almost every time I've used it. I was forced to use it this time as the storage location I was using offered a free moving truck and so I had to pick it up at this location. The owner/ manager is a con artist. I will never use this location again under any circumstance.

HEATHER K. 
Rating:
5.0

Great service and efficient.

MARISA M. 
Rating:
5.0

Customer did not leave a comment.

MELISSA K. 
Rating:
5.0

Customer did not leave a comment.

BARBARA C. 
Rating:
4.0

my box arrived on time, however it was not loaded onto a trailer for me on time; the location only had 1 person qualified to do so, has the weekends off, and did not get to it before leaving on Friday - even on Monday when we came to pick it up it was still not ready (late afternoon) and we had to wait for it to be prepared. Not really happy with this part, but the staff was friendly and apologetic about it.

ABRAM S. 
Rating:
5.0

Great place with helpful people. Will use again and again.

MELVIN H. 
Rating:
5.0

Customer did not leave a comment.

CHANDEL B. 
Rating:
5.0

Customer did not leave a comment.

ALBERT H. 
Rating:
1.0

They gave us the wrong truck and asked us to bring it back after we already reached our destination and started loading up our belongings. We said we could t and they said to have it back by 2 and they would credit us the mileage. We drove a total of 60 miles and they only comped 20 miles and charged us full price for the rental even though we were only allowed to keep it for 5 hours. Ridiculous

DANIEL L. 
Rating:
5.0

Customer did not leave a comment.

william S. 
Rating:
5.0

Customer did not leave a comment.

Toni P.  |  Online Move In 
Rating:
3.0

The GM Kimmy was spectacular when I called to discuss how the final bill was incorrect. She listened, and just took care of the problem without any hassle. She restored my faith in customer service. Wonderful person. Thank you

KIMBERLY S. 
Rating:
5.0

Kimi and her crew have always given me great service - I wouldn't go anywhere else.

ALBERT H. 
Rating:
1.0

Staff were under trained. Could not get computer to work. Printer not working so no paper receipt. The trailer I used was assigned to another customer.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

KURT F. 
Rating:
4.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Great people. Nice & friendly. Keep up the good work.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
4.0

Better computer training for staff.

DAVID KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMS H. 
Rating:
4.0

If someone is renting a trailer, show him how to lock and unlock the trailer to the car!

JUERGEN G. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Man who checked me in was wonderfully polite, pleasant and professional.

CATHY R. 
Rating:
5.0

Thank you very much for help making our move a positive experience!

STEPHEN M. 
Rating:
4.0

Customer did not leave a comment.

JULIE W. 
Rating:
5.0

easiest return ever

PATRICK B. 
Rating:
5.0

Good service. Only used ubox in facility temporarily while storage unit became available.

ALFRED P. 
Rating:
5.0

Customer did not leave a comment.

GARY W. 
Rating:
3.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

It was super easy returning the uhaul! She was nice!

Sara S. 
Rating:
5.0

They need someone to answer the phone. Waited 20 minutes and I hung up. Called back an hour later, same thing, except the phone forwarded to a corporate line.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

ALBERT H. 
Rating:
5.0

Always good service

JOAN M. 
Rating:
4.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

best u-haul facility in the country...

EDWIN M. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA O. 
Rating:
5.0

great professional customer service!!

EDWIN M. 
Rating:
5.0

Customer did not leave a comment.

Clay C. 
Rating:
5.0

Customer did not leave a comment.

BRUCE R. 
Rating:
5.0

Thank you Kimi for a quick and wonderful experience.

Cyndi C.  |  First Impressions 
Rating:
5.0

Nothing to improve. Excellent service and equipments.

PATRICIA R. 
Rating:
5.0

This location is pretty squares away. Well Done

ROBIN P. 
Rating:
1.0

Customer did not leave a comment.

Julian G. 
Rating:
5.0

Customer did not leave a comment.

Aaron J. 
Rating:
5.0

Customer did not leave a comment.

robbie H. 
Rating:
3.0

I think they had plenty of car haulers to where I should have been able to drop it off at a closer U-Haul location to my home rather than having to return it to where i rented it. Looks like they are hording them from other U-haul dealers in the area. The metal ratchets on the front of those trailers need better maintenance like lubrication.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
3.0

Definitely love how safe and secure the unit is. However, I wasn’t really explained how the check in/out works etc and even though the website said I’d get a free disc lock with unit but ended up buying one.

Johnathan D.  |  Online Move In 
Rating:
5.0

Dropped off at a corporate U-Haul location and received awesome customer service. We were told that they were going to charge us to clean the truck because of the condition of the cab, but when we explained to him that's how we received it, they waived the cleaning charge.

Eugenia R. 
Rating:
3.0

Disappointed to see staff not wearing masks. Although it is no longer a state mandate, protecting your employees and customers should be a priority of your business until everyone in Montana who wants a vaccine can get vaccinated. Staff unwilling to walk me down to look a the units for rent.

debra m.  |  First Impressions 
Rating:
5.0

Staff always helpful good customer service

Diana D.  |  Overall Experience 
Rating:
5.0

Jill was fantastic! Very helpful and knowledgeable. From moving boxes to truck and trailer...great experience. Recommend Jake that does local moving. The worst experience ever. He forgot to schedule my move, showed up 3 hours later. Jam packed the trailer and didn't use provided blankets. All my furniture was scratched and damaged. Went from a great experience to total frustration for someone who bragged having 22 years of moving experience. Do not use these movers.

Tara T. 
Rating:
4.0

Truck was bone dry on oil when we received it. Added 4 qts of our OWN motor oil to truck. Manager only credited $1.50 per quart.... we were not compensated for any inconvenienve nor for SAVING their motor..... ridiculous!!!!

SOPHIA S. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
5.0

Evergreen Uhaul is the place to go in the flathead valley ! They have friendly staff and quality gear. Rented here twice now.

DOUG G M. 
Rating:
5.0

No answer at this time.

DAVID CRAIG M. 
Rating:
3.0

The mileage from store to store wars quoted at 309. When I arrived they said it was 6.4 miles over. This was your quote and you charged me for the over. Quote with some leeway or do a small plus minus. Was I going to get money back if I was 6.4 miles under.

Trevor B. 
Rating:
4.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

The employee that helped us was very caring, he too the time to help us through the process and saw us on our way. Customer service like this is really rare these days. Thank you!

TAMARA G. 
Rating:
3.0

Use a mask🤦‍♂️

DEREK BENTON S. 
Rating:
5.0

Customer did not leave a comment.

Clay C. 
Rating:
5.0

Fast, smooth, efficient and friendly.

BRUCE R. 
Rating:
4.0

Fast and Friendly services at this Location

ROBERT M. 
Rating:
5.0

Really easy process. Loved the convenient carts and the car pull in. Had some trouble figuring out how to sign in but eventually did. Seems super clean and secure. Really good price. Helpful staff.

Devyn Gabriella C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CARL C. 
Rating:
5.0

The service was great. Fast and efficient! Very friendly staff!

RAY ALAN F. 
Rating:
3.0

Customer did not leave a comment.

Tara D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

I have no idea? I'm so absolutely satisfied with the friendly service and great equipment!! I am impressed by how simple it is.

ZACHARIAH RUDD H. 
Rating:
5.0

Fast and easy as always

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

JERUSHA J. 
Rating:
3.0

Customer did not leave a comment.

Justin C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patti b.  |  First Impressions 
Rating:
3.0

Some of the staff are nice and some are downright hostile. When we checked in, we worked with Jill and she was great then we came back and she was extremely rude to my husband. He was having trouble gaining access and asked for help and she screamed at him, "oh ok! Let me just drop everything and help YOU!" in front of several other customers. We even did electronic check out because we didn't want to go inside. They are also VERY slow with every transaction.

Rhian Y.  |  Overall Experience 
Rating:
5.0

Nice staff, helpful. Quick to get in and out.

Jason M. 
Rating:
3.0

personnel were quite helpful, but the process of checking out was *so* inefficient.

PETER F. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

For a long haul move I would have expected the equipment to be more current. No 12v lacceaory working, brakes were not great, vibration between 50-60 mph. Cab not very clean, loud, sounded like exhaust leaks, headlights not very good for highway driveway.

Robbie P. 
Rating:
5.0

Great experience, hopefully we aren't moving for a while but, the guy working this morning was very friendly, helpful and we would definitely come back. We dropped off 1/17/21. Morning! Very helpful.

William Q. 
Rating:
5.0

Great Service!!!!!!!!

Mark M. 
Rating:
1.0

The price is way too high and there is zero flexibility w people who r struggling. I was about to lose everything and I rented a truck from I guys which means a month free and u guys wouldn’t apply it because it had to be a new unit which is horrible because ur loyal customers should be somewhat of a priority.

Kristina F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
4.0

Customer did not leave a comment.

ARNOLD H. 
Rating:
2.0

The last 2 times I rented a truck without any special equipment, it takes 3 people at the front counter to ring me up and get the truck. I already have a reservation every time but there is always confusion that leads to a long wait time. Why?? My experience with the front counter staff was very frustrating.

COLIN M. 
Rating:
1.0

Extremely rude Assistant Manager. I would not recommend them.

LISA HELLENE G. 
Rating:
5.0

Customer did not leave a comment.

Geoff T. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL K. 
Rating:
5.0

Customer did not leave a comment.

AUDREY H. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
3.0

When the trailer was dropped off the customer service representative said they were unable to help with the complaint about the equipment being broken disappointing they weren't able to help at all.

Amber H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

The BEST staff! This Crew is Exceptional and Superior at Service and Performance!

MELANIE M. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Audra D. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

Need to have a truck or two that have studded snow tires (for added cost) that are used up in the mountains during the winter. I could not make it up snow covered hills.

VICTOR F. 
Rating:
4.0

The storage is good and secure. I have been renting storage since 2016, currently have one unit and added another. The only glitch was the display on the outdoor card reader was inoperable. You couldn't tell if the card had been read, and you were checked in or out. We set off the alarm twice because of that. First time that has ever happened. I hope it is fixed before I have to go back later in the week.

ALLEN C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steve L.  |  First Impressions 
Rating:
5.0

I can't express how terrific the staff is here. After a long road trip, I was treated like royalty, and with every contact I've had since. Thank you U-Haul! 5 STARS!!!

Stephen C.  |  Overall Experience 
Rating:
5.0

Easy access, easy online payment system, friendly staff and well priced for temp controlled space. We will definitely come back when needed! Tx!

JENNIFER B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zachariah K.  |  First Impressions 
Rating:
5.0

Cleanest facility I have dealt with. Would suggest you pro-rate the dates left on the month if days are left in the month. You pro rate when we rent. If I need storage again I will most likely find one that pro-rates when i no longer need it.

Gregg J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  First Impressions 
Rating:
5.0

A pleasure doing business here.

Kevin D.  |  Overall Experience 
Rating:
5.0

Staff and facility are great

SCOTT L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jillian H.  |  Overall Experience 
Rating:
4.0

Appreciated the security and temp regulation! Great job. Thank you

meagan m.  |  Overall Experience 
Rating:
2.0

NOT HAPPY!! NOT at all crazy about the trailer and tire issues and few other things we had the entire way from PA To MT super disappointed !!!! and not happy at all that there was no storage available in the size we needed, my suv is full and still full, we had to leave a few items there outside the storage and pray no one takes them. Your mainline of communications SUCKS! and no one got the messages from your calling center at 2:30 am and the the next morning when we call as we had been told they would make sure the store received the message and they would call us asap :( NO ONE CALLED!.I called again and finally someone from the actual store picked up. NOT HAPPY WITH UHAUL AT ALL!!!! The ppl in the facility were very nice . THATS it.

Bill J.  |  First Impressions 
Rating:
5.0

I always had issues with Uhaul in the past, but this operation was excellent. Good employees.

Timothy N.  |  Overall Experience 
Rating:
4.0

Often the bay doors were locked when we'd try to get in so we'd have to get them to open the doors. It was super annoying. The alarm going off if you were in there for any prolonged period was ridiculous.

Shannon C.  |  Overall Experience 
Rating:
1.0

I do not have a complaint with the facility, itself, or any of the staff. My complaint is 100% with the ridiculous reservation that was assured to me, but when I arrived, I was informed that the reservation is not an actual reservation, but it places you on a waiting list! I tried to call, but never received an answer...and was sent directly to the national number. I had driven from NYC to Kalispell, and had to find another place to store my things. REALLY NOT COOL.

Angela H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAURIE O.  |  Overall Experience 
Rating:
5.0

Wonderful staff! Wishing that I wasn't moving away else I'd keep using them.

Jonathon D.  |  Overall Experience 
Rating:
5.0

The store-front/office was crawling with customers when I arrived. Every employee I encountered over the phone and in person were accommodating in every way. They were knowledgeable, helpful and nice. When I was there in person, I noticed how well they prioritized customers. For example, one gentleman helped me and I'm fairly certain he is not assigned to work in the office. The way I saw it, he observed how many customers were at the front desk and came in from somewhere in back to help out. He wasn't as quick navigating the computer as the women who are in the office all the time. He was pleasant and patient and persistent but a regular office worker came along to take over before he could complete my reservation. The best thing was that he didn't get nervous or crabby; he just plugged along, giving a lot of effort, and kept a pleasant tone. I witnessed impressive teamwork and positive attitudes. I could tell the employees like each other, are happy working with each other, and are good at tag-teaming to get the job done; at least that's how they seemed in front of me, Both the hiring process and training program appear thorough and must be working as intended (either that OR an excellent labor pool exists at this location). The inside office offers every moving supply you can possibly need. The coolest, most helpful feature for me was the model unit(s) inside so a renter can experience the exact size of available units. Supplying customers with identification cards for authorized users is a nice addition for security; I have yet to experience how it works and the implementation. Importantly, the outside facility is well-designed to account for excellent water run-off. This is convenient location and egress is much safer now with the traffic light. The only improvement I can think of is the toll-free number. The menu options could be made a little more clear; I found myself frustrated with figuring out what number to select a few times.

Mary G.  |  First Impressions 
Rating:
5.0

Go here first

DUSTIN B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIK WILLIAM L.  |  Overall Experience 
Rating:
5.0

New, in great shape, secure.

Leon W.  |  Overall Experience 
Rating:
5.0

SIMPLY THE BEST UHAUL DEALERSHIP I HAVE EVER ENCOUNTERED!!! AMAZING and restored my faith in this chain, which I had previously lost all hope for.

Mike H.  |  First Impressions 
Rating:
5.0

Need more outside lights for unloading and loading

Matthew H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sara p.  |  Overall Experience 
Rating:
5.0

Every questioned we had was answered, and we got a complete walk through! Jill was an absolute superstar!

Chandler P.  |  First Impressions 
Rating:
5.0

Seen so many uhaul's on our 2000 mile trip I lost count. UHAUL is definitely the way to go!

Carla D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie S.  |  Overall Experience 
Rating:
5.0

Felt safe going there during off hours, facility was very secure and clean

Elizabeth W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIM W.  |  Overall Experience 
Rating:
5.0

Awesome staff, very nice people would rate 10+ stars if I could!

Christine M.  |  Overall Experience 
Rating:
5.0

The facility was spotless and well maintained and the staff was exceptional. Very personable and professional which was refreshing!

Wayne A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erik L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce H.  |  Overall Experience 
Rating:
5.0

Wish more stores where like this one!

Christine M.  |  First Impressions 
Rating:
5.0

Outstanding Customer Service.. I have used Uhaul all over the country.. this location was by far the BEST!

VERONICA Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ted H.  |  Overall Experience 
Rating:
5.0

Everytime I come here and rent from them they are all so friendly and helpful. I will not go any where else for my u-haul and storage needs. They are all truly so helpful and kind and I highly recommend them.

Loni M.  |  Overall Experience 
Rating:
5.0

Jill was extremely professional, personable and helpful! She took the time to work with me on my truck rate and thoroughly explained my storage options, including a personal tour of the indoor storage facilities. I could not have been more happy with the service provided.

Wayne A.  |  First Impressions 
Rating:
5.0

Great place, people friendly and helpful. Would definitely recommend.

Ronald P.  |  Overall Experience 
Rating:
5.0

Very customer friendly

Smoky G.  |  First Impressions 
Rating:
5.0

Everyone is friendly and helpful! Highly highly recommend! The units are nice, clean and you can feel comfortable storing your possessions here!

Jessica E.  |  First Impressions 
Rating:
5.0

Very helpful and kind! Awesome experience after being tired from a two day trip of a move!

Jessica E.  |  First Impressions 
Rating:
5.0

Thanks Kimi.

jon t.  |  Overall Experience 
Rating:
5.0

Whitfird was very kind and helpful 😁

Andrea W.  |  First Impressions 
Rating:
4.0

I was treated very well, Thank you

Loretta N.  |  First Impressions 
Rating:
5.0

Everything was just great

Brandon S.  |  Overall Experience 
Rating:
4.0

I was happy with u haul

Silvia J.  |  Overall Experience 
Rating:
2.0

There are two reasons I wouldn't recommend this facility to a friend: 1. It is very difficult to get someone on the phone 2. They charged my credit card for an additional month's rent.

derek h.  |  Overall Experience 
Rating:
5.0

my association with you was by long distance and I was actually not in your facility. My caretaker took care of moving the items into storage and my family moving them out. Emails and phone.

Joan G.  |  Overall Experience 
Rating:
4.0

Facility is huge and clean. Location easy to get to. Both ladies very efficient

JO LINDA M.  |  First Impressions 
Rating:
4.0

Side large door seldom worked. Otherwise nice.

Janet K.  |  Overall Experience 
Rating:
5.0

The staff, primarily Kim ,Mother’s manager and the other desk person were extremely helpful. Unfortunately they need a lot more help.

Joan E.  |  First Impressions 
Rating:
5.0

Great place

Michael R.  |  Overall Experience 
Rating:
5.0

Clean, gave me what I needed, and great people.

Jeremiah J.  |  Overall Experience 
Rating:
5.0

Nice facility, good storage units

Darin H.  |  First Impressions 
Rating:
5.0

This U-Haul is a well-organized operation. I appreciate one month of storage at no charge after renting a U-Haul trailer to move my office.

Leo K.  |  First Impressions 
Rating:
5.0

Highly recommended

Joe G.  |  Overall Experience 
Rating:
5.0

I have utilized U Haul many times moving my children in and out of college apartments and storing their belongings. This UnHaul was the best I have ever experienced. Give the manager a raise!

Daniel S.  |  Overall Experience 
Rating:
5.0

very secure and clean

CHRIS M.  |  Overall Experience 
Rating:
4.0

Super friendly helpful staff thanks

Stephnie V.  |  First Impressions 
Rating:
5.0

The person helping me was more than patient with me. There was mix up in the size of the storage unit on my part, and the man was very kind and helpful.

karen z.  |  First Impressions 
Rating:
5.0

The workers here we're very friendly and my unit was very safe and clean.thank u U-Haul....

David E.  |  Overall Experience 
Rating:
5.0

Easy and convienient location. Very clean and safe storage builidng. Price is very reasonable for the added benefit of inside climate control. I definitely recommend UHaul storage!

Tammy S.  |  Overall Experience 
Rating:
5.0

Brand new truck, clean.

Emily D.  |  First Impressions 
Rating:
5.0

Please fix the broken floor strip along the bottom of the automatica cargo entry on the west facing door near our storage (1050). It has been broken for at least two months and impedes use.

Tracy S.  |  Overall Experience 
Rating:
4.0

It was on the higher end of the price range for a storage unit in the valley but it was worth it. Being indoors and secure was a huge plus. Also the carts were a huge convenience.

Kelsey G.  |  Overall Experience 
Rating:
5.0

Both people that showed me around the girl at the counter were helpful and polite.

Brent E.  |  First Impressions 
Rating:
5.0

They were great to work with

Larry H.  |  Overall Experience 
Rating:
5.0

best uhaul I have been in

John L.  |  First Impressions 
Rating:
5.0

The facility was fantastic and I really appreciated having the carts available to help with moving things in and out of the storage unit!

Emily H.  |  Overall Experience 
Rating:
5.0

They were very helpful at all times, particularly the manager.

Lisa B.  |  Overall Experience 
Rating:
5.0

Michelle was great. Nice young lady. Should make an excellent manager

Gregg J.  |  First Impressions 
Rating:
5.0

Very helpful and friendly staff, any issues we had were always resolved quickly and professionally

rachel b.  |  Overall Experience 
Rating:
5.0

Given Montana's dry climate it was very nice to have a climate controlled environment for our wood furniture and household items.

david s.  |  Overall Experience 
Rating:
5.0

this facility always goes the extra mile.

Robert W.  |  Overall Experience 
Rating:
3.0

Should prorate at check-out. Expensive. Staff not overly friendly.

Lynn Marie A.  |  Overall Experience 
Rating:
5.0

Very friendly and great service. Kim was great to deal and talk to. Thank you for everything. Karin

Karin M.  |  Overall Experience 
Rating:
5.0

The manager I believe his name is Zac. was wonderful to work with. Excellent choice for a manager. Polite, respectful and very good to work with.

kelli o.  |  Overall Experience 
Rating:
3.0

I canceled my storage service at the end of February and have still been getting bills and letters that I’m late and I’ve talk to him twice about it and still not taken care of.

Coleen F.  |  Overall Experience 
Rating:
2.0

Only reason i rate it below average is because i was charged for two months plus late fees even though i did get it refunded eventually zach havens did not close out my unit. Kim did.

leon s.  |  Overall Experience 
Rating:
5.0

The very best haul facility that I have been to.

JAMES L.  |  Overall Experience 
Rating:
5.0

Helpful and drama free. I took advantage of the free month in conjunction with a truck rental. That is a nice perk; thank you.

Tim G.  |  First Impressions 
Rating:
5.0

I can't say enough good things about the Evergreen facility. The whole property, inside and outside units are clean and the lighting is superb. The staff is friendly and very helpful. 5-Stars *****

Jeff D.  |  Overall Experience 
Rating:
5.0

Staff was great to work with, VERY helpful and indoor climate controlled storage was great. Great facility and great people!

Pete B.  |  Overall Experience 
Rating:
1.0

staff were rude, manger promised certain options and failed to do so. Crappy experience for sure. Will not recommend to others anymore.

luke f.  |  First Impressions 
Rating:
5.0

Great customer service.

Allp E.  |  Overall Experience 
Rating:
5.0

Coolio

Bob H.  |  Overall Experience 
Rating:
5.0

Zack and the team at U-Haul of Evergreen were Great! Due to a recent move to the Kalispell area, I had the opportunity to interact with the staff many times - each time was excellent. I Recommend!

Jim C.  |  Overall Experience 
Rating:
5.0

Awesome facility and staff!

Dottie G.  |  Overall Experience 
Rating:
5.0

Saul Goodman!!!

Bob H.  |  Overall Experience 
Rating:
5.0

I have no otger comments

Jeri H.  |  Overall Experience 
Rating:
5.0

Zach and his team were always most helpful! We loved the facility!

Kay O.  |  Overall Experience 
Rating:
4.0

The inability to close out the account upsets me. I had closed the account in person approximately 2-3 weeks ago. I was informed that it was closed at that time.

Harold S.  |  Overall Experience 
Rating:
5.0

Your facility was excellent for my needs. My one issue, which is not a very big issue, was that often when I visited, the garage doors were not turned on. This was a tad inconvenient, but do able.

Jennifer M.  |  Overall Experience 
Rating:
5.0

Great staff very helpful and friendly! The storage prices are a little higher than other places but uhaul units a very clean

Byron D.  |  Overall Experience 
Rating:
5.0

Evergreen U-Haul is a great facility with very accommodating staff. The inside and outside storage units are nice, clean and secure. Carts are provided to help move your gear.

Jeff D.  |  Reservation 
Rating:
5.0

Friendly staff always went above and beyond for us! We appreciated their help throughout our time using the UHaul storage facilities. Would definitely use this facility again!

BREANNE P.  |  Overall Experience 
Rating:
5.0

Amy, the maintenance worker was especially friendly and helpful. I appreciated her help and thoughtfulness. A few times the lights went out when I was working in the units but came on if I moved.

cheryl m.  |  Overall Experience 
Rating:
1.0

The manger of this store is a crook and an unreal liar. I will be filing a formal complaint with corporate and contacting my lawyer.

Heather K.  |  Overall Experience 
Rating:
5.0

Great service.

Ted H.  |  Reservation 
Rating:
4.0

The facility and staff were excellent - however, it took 2 phone calls and an on-site visit to correct my account to show that I had in fact closed out my storage site.

vicki b.  |  Overall Experience 
Rating:
4.0

Very informative patient and friendly

Michelle C.  |  Reservation 
Rating:
5.0

We drove a 26 foot U Haul from Glendive to Kalispell MT in one day. The air conditioning and cruise control worked great. It ran perfectly even in the 100 degree weather.

CAROL O.  |  Reservation 
Rating:
5.0

I highly recommend this facility for their helpfulness and efficiency.

Brian M.  |  Overall Experience 
Rating:
5.0

I rented a storage space along with multiple trucks in the past couple months & the experience has been incredible. The staff have always been helpful & accommodating.

Christopher M.  |  Overall Experience 
Rating:
5.0

I love you all God bless you all and thank you for working with me and being patient.

Joshua J.  |  Overall Experience 
Rating:
5.0

Superb facility and customer service!

BILL R.  |  Overall Experience 
Rating:
5.0

Heated units, security cards so no one can get in but you, heavy secure doors on the outside of the building, lots of parking, 24hr access, friendly knowledgable staff secure clean units 100%win!

crystal p.  |  Overall Experience 
Rating:
5.0

I would have appreciated being offered a 2-Ubox trailer rather than having to make two roundtrips. I did not realize it was an option.

Erik R.  |  Overall Experience 
Rating:
1.0

I left the storage facility on May 26th I waited for a half an hour to check out and Zack told me that he would do it later as he was too busy. They are still billing me for their incompetence

stacee c.  |  Overall Experience 
Rating:
5.0

Everyone that works here is great.

Thomas L.  |  Overall Experience 
No reviews have been submitted for this location.

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