Customer Reviews for U-Haul Moving & Storage of Florissant II
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

139 reviews

1350 N Hwy 67   Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

(314) 266-6747

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(314) 266-6747

1350 N Hwy 67
Florissant, MO 63031
(Next door to Florissant Police Dept on Lindbergh)

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great, access to the dock, cart availability and the conditioned space.

Steven S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENICE S.  |  Overall Experience 
Rating:
4.0

It started off a little rough but it got a lot better.

karen m.  |  Overall Experience 
Rating:
4.0

Thanks for the service

CRYSTAL S.  |  Overall Experience 
Rating:
3.0

Pricing seem a little high for smaller units.

Pamela H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joyce Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa s.  |  First Impressions 
Rating:
3.0

Thank u

caroline d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHAUNAE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latasha J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RICHARD AVERY T.  |  Overall Experience 
Rating:
2.0

The loading area inside the sliding doors has someone's belongings attacked in the hallway. It prevented me from having easier access to my storage unit. I had to continually push the loading cart though the staging area for all the carts which has small barricades that I to go over. It also didn't smell that great neither. My unit was clean and it was a convenient location for me.

Jacob B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tylor V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Murry W.  |  Online Move In 
Rating:
5.0

Nuff said.

EDDIE D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Farshid F.  |  First Impressions 
Rating:
4.0

Just a little pricy for the storage unit

Dasjanee W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ramona M.  |  Overall Experience 
Rating:
5.0

The young lady that helped me was awesome and very informative

Margaret V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donesia N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerica H.  |  Overall Experience 
Rating:
2.0

I no longer needed my storage unit and called to cancel the contract....I continue to be charged and contacted regarding the unit....there clearly seems to be a lack of communication amongst staff....

karmon e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel R.  |  First Impressions 
Rating:
4.0

Keep up the good work. The staff was very pleasant.

CANDYANCE D.  |  First Impressions 
Rating:
5.0

The group at the Florissant location were the best.

LARRY E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THEO O.  |  First Impressions 
Rating:
3.0

Apparently some clients must have been evicted from their unit. Once the Uhaul employee would remove their items, it would block the hallway leading out the door to our vehicles. Very discouraging when I had to move someone's personal items just to get through with my things.

jamie d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chaunae R.  |  First Impressions 
Rating:
5.0

This was a very good experience. Thank you for being so friendly and having great customer service. When we got there, we had to change the size and it was done with no issues. Thank you!

Mardriana M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATIKA J.  |  First Impressions 
Rating:
5.0

Clean, convenient, plenty of carts and secure

Andrea M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TASHEENA S.  |  Overall Experience 
Rating:
5.0

The only complaint is that they didn’t offer a prorated refund when we moved out early of our storage.

Paul H.  |  Overall Experience 
Rating:
4.0

U-Haul is my number 1# place to rent trucks from to get the job done A big Shout Out to U-Haul love you guys💖 and thanks for being supportive

Cheryl W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley S.  |  Overall Experience 
Rating:
5.0

I was impressed by the cleanliness in the friendliness of the staff. I will recommend this storage facility highly

theresa b.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steven M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meagan S.  |  First Impressions 
Rating:
5.0

I had tried to rent from another company but the process left me angry and frustrated. Uhaul made this a breeze and was ready to help when needed and FAST! I was on the property when I rented on line and was in my unit in 10 min. Now thats FAST!

Karin B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Anissha B.  |  Overall Experience 
Rating:
5.0

The staff was so friendly and helpful. From the young lady that I spoke with on the telephone to the gentleman that assisted me when I came to pick up the truck. If I ever have to move again I will definitely choose thia location.

Dezell Y.  |  First Impressions 
Rating:
5.0

My boy plugged me in with a promo deal i peeped while i was walking around noticing how extremely clean the building was. He saved me mad paper, which was point cause IM broke and the reason i got the 5x5 storage unit (which works very well if you know Tetris) was unexpected. I was prepared to pay that low price of 39.95 tho. 41.63 after tax in my city. But ANYWAY my man was SUPERB pulled up to remove my lock and explain yall strict a** security system. Lol i like it tho SECURE MY PROPERTY MANE! LOCKDOWN! 2x! do youfeeeel me. But look i can’t remember his name and it’s 7am i ain’t going to the car rn its cold and I’m cuddling buttttttttt. It WAS NOT the guy with the green hair N the piercings. Fire him. Or not cause they trippin wit that unemployment stuff. But he deserves a thumbs down or a boot . . It was the older white Man who saved the day. Kinda tall skinny some wrinkles. Glasses? Maybe? Looks like he may or may not smoke a cigarette every thirty minutes but HE DESERVES IT cause like he been thru alot and he appreciates working for you all. Which are top 10% best employees. If y’all actually read this imma go back up there today and y’all email me ill tell you but i hope yall know or figure it out BUT it be the right person. Id like to enjoy a lager with that mane. Quick , easy, saved money, and enjoyable conversation, social distanced Greatness. He gone win the U-Haulympics. 10 toes Down don’t look at the ground im out .. peeeeaaaaaaaaaccccceeeee. (Covid aint real its a uncommon cold)

David H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tanya m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

valerie b.  |  Overall Experience 
Rating:
2.0

Roaches were crawling through my unit when i went to pick up my things. I have never ever had bugs. More needs to be done to ensure that bugs are not able to get to other units

JHAQUISHA M.  |  Overall Experience 
Rating:
5.0

Thank you so much! Very convenient. I have no complaints!!!

Veronica T.  |  Overall Experience 
Rating:
5.0

Courtney was very professional and friendly.

Shirley S.  |  First Impressions 
Rating:
5.0

I’ve been in a number of storage facilities and this was the best for ease of pickup and drop off

melvin b.  |  Overall Experience 
Rating:
5.0

Seamless experience. No hiccups. In and out. Courteous and professional.

Katherine P.  |  First Impressions 
Rating:
5.0

Great staff!!

Jerome W.  |  Overall Experience 
Rating:
5.0

I have used storage facilities for years, this was the best. I used a different company and moved my stuff into my apartment along with a family of mice👀🤢, Thank you Andy for going above and beyond during my difficult time🙌🏼🙌🏼

lisa r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve W.  |  Overall Experience 
Rating:
4.0

Better instructions for outside to get in building. It’s to confusing

sherry b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brukelle B.  |  Overall Experience 
Rating:
2.0

Could not get any response on the buzzer at the storage facility at all, and no one answered the phone after multiple calls. I had to drive to storage office, where I waited in line for at least 10 minutes (with one other customer in front of me). I got more upset as I witnessed the employee just let the phone ring, now understanding while I could not get help at the storage facility. No eye contact, no thank you for your patience, or I will be with you in a moment ma’am. It was like I was invisible. I expressed my disappointment in the experience I was having, and received nothing. No sorry, no resolution. I had just paid a hefty fee to remove one item out of storage that my college kid left behind. Another whole month for an ironing board, So I just donated close to 100 bucks to you all and two rental trucks. My daughter is back in dorm and a sophomore. I will need more storage and moving trucks in the future. It won’t be uhaul. Good luck with your business. I won’t patronize again. I try to resolve these in person, but was basically brushed off by staff.

Marquita P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Opie S.  |  Overall Experience 
Rating:
5.0

Kyle made the process smooth and simple. Attention to detail

Steve W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocelyn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paige A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREA C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RONALD C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Morgan B. 
Rating:
5.0

Customer did not leave a comment.

Katherine C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

yolanda m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erika W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

weldon a.  |  Overall Experience 
Rating:
5.0

All the staff members I came in contact by phone and in person were very knowledgeable courteous and friendly. The storage was well maintained and clean also having great security system, in place.

Dorothy D.  |  Overall Experience 
Rating:
5.0

Keep up the good work

Pamela A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlton C.  |  Overall Experience 
Rating:
5.0

Customer services form workers - EXCELLENT!!!!!

MARILYN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles K.  |  Overall Experience 
Rating:
5.0

Service agent was very friendly and knowledgeable and helpful. This was my first experience and I’m very pleased. Highly recommended

Dorothy D.  |  First Impressions 
Rating:
5.0

I considered using PODs but decided on U-haul because the offer was so much better. The first month free was great for the units i used short term and the included pads was better (although there were way too many) because PODs doesn't offer any pads at all. Booking, tracking and contacting U-haul was easy. I would recommend U-haul for anyone doing a long distance move.

Casey D. 
Rating:
5.0

Customer did not leave a comment.

Rhonda S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamryn B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

matthew t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phillip S. 
Rating:
5.0

Customer did not leave a comment.

Phil B.  |  Overall Experience 
Rating:
3.0

Not sure why I am rating U-Haul Moving & Storage of Florissant II 1350 N Hwy 67, Florissant, MO 63031 since my rental was with the Lake St. Louis, MO U-haul which provided OUTSTANDING service, support and even returned phone calls. The delivery driver Franklin was OUTSTANDING did a great job during the delivery, placement, pickup and final delivery to my new location. Very communicative and professional. Florissant location - I don't know what they are doing over there. No phone call returns, minimal interaction and required me to make a personal visit to the Lake St. Louis office when I started to worry about my final delivery. Lake St. Louis, MO met all my needs.

DIEGO M. 
Rating:
5.0

Good service

Nicole A.  |  Overall Experience 
Rating:
5.0

No issues.

Sharon W.  |  Online Move In 
Rating:
5.0

Very good service

paulette p.  |  First Impressions 
Rating:
5.0

Great Job

Michelle M.  |  Overall Experience 
Rating:
1.0

They have charged me twice for a storage unit I never used or seen. I want my money! I also was charged for a truck I never used. Unproffession people work there who are stealing money.

Willie J.  |  Overall Experience 
Rating:
5.0

The facility is one of the cleanest and the bathrooms are clean also. They have moving carts which are very convient and makes the move smoother and faster.

ladonna s.  |  Overall Experience 
Rating:
5.0

Ourtney was great to work with!! She was very informative and very nice!!

MIKE A.  |  First Impressions 
Rating:
4.0

This was my first time using this u-haul I normally use the Hazelwood. The employee that served me was friendly and handled everything great.

MAVIS S.  |  First Impressions 
Rating:
5.0

😊

Quintina H.  |  Overall Experience 
Rating:
5.0

Very fast, easy, and the clerk explained everything well!!

ashley b.  |  First Impressions 
Rating:
4.0

Great staff!

patricia w.  |  First Impressions 
Rating:
5.0

Everyone I worked with helped me out tremendously.

Robert L.  |  First Impressions 
Rating:
3.0

It was a decent move-in experience. The building is clean and the staff was helpful. Nothing stood out as exceptionally good or bad.

elizabeth p.  |  First Impressions 
Rating:
4.0

N/a

Chandra J.  |  First Impressions 
Rating:
5.0

Check out was fast and quick

Quintina H.  |  First Impressions 
Rating:
5.0

Very clean and let my family and friends know

Gwendolyn P.  |  First Impressions 
Rating:
5.0

The whole experience was great Thanks

Phil B.  |  First Impressions 
Rating:
5.0

I loved how easy it was to use the self service and everything is done online the only issue I had was getting stuck on the elevator for an hour and 15 min😂

Rayna S.  |  First Impressions 
Rating:
4.0

none

Evelyn W.  |  First Impressions 
Rating:
5.0

Everything was done right

Martha J.  |  First Impressions 
Rating:
5.0

This location compared to others has always been excellent!

LARRY D.  |  First Impressions 
Rating:
1.0

It wasn't this location, it was the whole U haul experience. It was an absolute shit show of incompetence on your behalf.

Paul D. 
Rating:
5.0

Service with a passion speaks for why I always return to this location; the reps yesterday - best of the best - over the phone and wow in person!

MARILYN W.  |  First Impressions 
Rating:
5.0

I love the storage have good one

peggy m.  |  Overall Experience 
Rating:
3.0

When calling a specific uhaul location, do not redirect call to a national call center that can't help them! We repeatedly had to physically travel to location in Sioux Falls and Florissant to handle simple problems because your system doesn't allow for direct phone contact!

Patricia N. 
Rating:
5.0

the experience started out bad,but the employes very quickly corrected every thing and it was great , the locker was clean and just the right size

FRANK H.  |  First Impressions 
Rating:
5.0

They real good workers

peggy m.  |  First Impressions 
Rating:
4.0

Great in explaining the process

Tawanda P.  |  First Impressions 
Rating:
5.0

Great team!

Sharron C.  |  First Impressions 
No reviews have been submitted for this location.

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