Customer Reviews for U-Haul Moving & Storage of Granville Station

1,497 reviews

8626 N Granville Rd   Milwaukee, WI 53224
(S Of 107th and Brown Deer Rd)

(414) 365-6464

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm

Services at this Location:

Contact Us

(414) 365-6464

8626 N Granville Rd
Milwaukee, WI 53224
(S Of 107th and Brown Deer Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 11/25/2021: 7:00 am - 3:00 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very, clean and friendly. Move-in process was very convenient. Completed everything online, I was able to pull right up enter my gate Gide and begin moving. I was greeted immediately upon arrival by my name so that was a plus. The couple that lives on site are excellent. I will always recommend.

Tequila H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KERWIN R. 
Rating:
5.0

The owner of this location is outstanding and a wonderful help in trying times for my son & I!

Julie P. 
Rating:
5.0

Joe was amazing and really goes above and beyond for his customers

QUINETTA R.  |  Overall Experience 
Rating:
5.0

Nothing the attendant was awesome and it really wasn't a good day for me and I appreciate his help.

QUENTIN G. 
Rating:
5.0

Customer did not leave a comment.

Ricky F. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Joe was great. Truck was ready and met my needs. Thanks!

Gary H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DWAYNA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Z. 
Rating:
5.0

If I every need this storages again I will alway come back I love them / Jon to death

Lartine J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

TAISHA W.  |  Overall Experience 
Rating:
5.0

Joe is amazing and really go’s above and beyond for his customers.

QUINETTA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER G. 
Rating:
5.0

Customer did not leave a comment.

Shannon R. 
Rating:
5.0

Customer did not leave a comment.

AVIS T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Joe and Sandy are very nice people there the best. The place is safe and secure and very clean.

Nancy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David K.  |  Overall Experience 
Rating:
5.0

The owners are wonderful and super kind people! We loved working with them. The storage facilities are very well maintained.

Robert R.  |  Overall Experience 
Rating:
5.0

Joe was excellent at making a rough situation for us, more manageable!! Thank you Joe!! We will be back!!

Julie P. 
Rating:
5.0

Desk person was friendly and helpful Storage unit was very clean

CAROLYN D.  |  First Impressions 
Rating:
5.0

Great customer service!!

Darnell T. 
Rating:
5.0

They two representatives were very nice, were able to assist me with my auto transport quickly and overall dropoff was very easy.

Anas S. 
Rating:
5.0

Very easy in and out and great customer service!

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Joe was a pleasure. He “wanted” to make sure everything was good to go for me….as opposed to just dealing with another person. Honestly there are other Uhauls closer to me but I do prefer going to this one because of Joe. To prove my point, I just rented and returned the truck today and already reserved another one with Joe for next week.

John K. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

Debra R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wende R. 
Rating:
5.0

Customer did not leave a comment.

Pleshette C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

D B. 
Rating:
5.0

Joe did a great job!!! Super knowledgeable, friendly and bd helpful.

Gary T. 
Rating:
2.0

I was over charged for my rental and my charge card is now over the credit limit.

Jeanine K. 
Rating:
5.0

Joseph and Sandy do a great job at maintaining the storage facilities/grounds

JORGE F.  |  Overall Experience 
Rating:
2.0

Rentals should be on a first come first serve basis. We reserved at another Uhaul located a month in advance so that we would have a trailer. They then assigned us to the Granville one the day before even though people reserving trailers after us got their trailer at our desired location. So instead of driving 10 minutes roundtrip, we had to drive an hour round trip. Worse experience and will never use Uhaul in the future.

Tyler H. 
Rating:
5.0

Customer did not leave a comment.

Gregory K. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

The two folks that helped us, a woman when we picked up the cargo van, and a gentleman that was there when we dropped it off were wonderful and helpful. Also the person who helped me on the phone initially to find the vehicle was also kind, helpful, and efficient with creating the reservation. Happy customers. Please extend our thanks to theses folks if you can.

Jennifer J. 
Rating:
5.0

hard working, accommodating franchise owner

Christopher B. 
Rating:
5.0

Joe was very helpful. Thank you!

David J. 
Rating:
5.0

Customer did not leave a comment.

Daphiney C. 
Rating:
5.0

Equipment was clean and presentable. Only when loaded did the trailer show signs of suspension issues.

CHAD K. 
Rating:
5.0

N/A

Eric H. 
Rating:
4.0

Customer did not leave a comment.

JESSE S.  |  Overall Experience 
Rating:
5.0

Nothing. Everything was great!! Thanks for everything. Will always choose U-Haul!!

Amanda L. 
Rating:
5.0

Your staff on Granville are such great people to work with. They have excellent communication skills. They are understanding and helpful and they have great hearts.

Vera H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE E. 
Rating:
5.0

Joe is exceptional.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

diane M. 
Rating:
5.0

Great service !!!!!

Richard K. 
Rating:
5.0

Awesome people! I will definately be back to rent from them

Brian P. 
Rating:
5.0

Continue the same thing that you're doing. Great job 👍. I'd recommend you to all my friends.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey G. 
Rating:
5.0

Staff great, very helpful.

Francois (Frank) R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

David K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold S. 
Rating:
5.0

Thank you for your customer service

Demetreus R.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Justin J. 
Rating:
5.0

Continue the courtesy and kindness you've shown.

Elizabeth B. 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
5.0

Customer did not leave a comment.

corey m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Articia S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teiana H.  |  First Impressions 
Rating:
5.0

Joe was the best UHaul employee I've ever worked with. He was very friendly and explained things very clearly. The shop was clean as well as the rental truck. He even let us keep the truck half an hour after our scheduled return and gave us a discount when we drove it back early! I would be more than willing to drive out of my way to go to this location again.

HAYLEY J. 
Rating:
5.0

Customer did not leave a comment.

Wil K. 
Rating:
5.0

Customer did not leave a comment.

Keyante G. 
Rating:
5.0

Obviously the management loves what they do! Amazing attention to detail and over the top customer service.

Eric T. 
Rating:
5.0

Joe was awesome, very friendly and outstanding customer service. Kudos to Joe!!!!

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Nothing. The price was great as well as the experience.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

Tiffany S. 
Rating:
3.0

Drop off like some other places would be nice

Catherine Y. 
Rating:
5.0

Joe is an outstanding UHaul rep and my experience was flawless. Give that man a bonus! Really.

Patrick L. 
Rating:
5.0

Joe is super friendly and helpful. Wonderful place to rent.

Robert R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph M. 
Rating:
5.0

Excellent customer service!! A good one to rent from very accommodating. .

Gary R. 
Rating:
5.0

Great service

MYOKA G. 
Rating:
5.0

I have rented from this location several times and have been impressed each and every timem

Kenneth F. 
Rating:
4.0

Wasn't the closest U-Haul location to my house so I was a little irritated when I was first directed to drop-off here but turned out was not that far and Sandy was very friendly and helpful.

STEVEN J. 
Rating:
5.0

Customer service was Great!!!

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Angela G.  |  First Impressions 
Rating:
5.0

I'll always go to U-Haul for my storage needs and it's been a pleasure always.

Randy M.  |  Overall Experience 
Rating:
5.0

Everything was perfect

Fritz N. 
Rating:
5.0

Joe is a very pleasant, happy go guy. I was very happy and pleased with my pick up and dropped off. I will rent from this location again.

Jeffrey K. 
Rating:
5.0

The Manager / owner was very accommodating - I had moved the pickup by a couple of hours and their team was available to receive the truck on Sunday. Appreciate their support - Not a problem wth their delivery and receipt of the vehicle - wish it was as easy to do the actual move :)

Neil G. 
Rating:
5.0

Customer did not leave a comment.

Michael G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

venetta s.  |  First Impressions 
Rating:
4.0

I just don't like you keep raising the storage fees it's been raised twice in the same year.

CLINTON S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
5.0

Rented from this location before. The owner seems like a great guy! Thanks again.

Angela S. 
Rating:
5.0

Granville is my favorite location & will not use another unless critically desperate. The location meets all of the Uhaul expectations but the staff there exceed expectations! Thanks for keeping my things safe during my renovations.

Angela-Marie A.  |  Overall Experience 
Rating:
5.0

Joe and Sandy are the best!!!! They serve all of their customers with excellent professionalism. They always greet with smiles and both have very cordial personalities. World-class U-Haul representation to the utmost!!!!

AVIS T.  |  Overall Experience 
Rating:
5.0

You can not improve on perfection!!!

Alvin C. 
Rating:
5.0

Customer did not leave a comment.

Logan W. 
Rating:
5.0

The facility is very, very clean. They are able to answer questions asap.

Fredrick G.  |  First Impressions 
Rating:
5.0

Very kind & helpful people. I would recommend them every time they are night. Period!

tom C. 
Rating:
5.0

The managers are very nice, customer oriented and helpful!

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

Tonya C. 
Rating:
5.0

This is the only location I go to rent a truck to move etc.keep up what you doing.

Serena S. 
Rating:
5.0

Just keep up the good work. From the time I 1st got my storage unit untill I checked out and renting a trailer, they were awsome. Cannot find a better group of people to work with.

robert B. 
Rating:
4.0

Customer did not leave a comment.

SHARON A. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
5.0

Great customer service, very fast and efficient. Very nice people.

KURT S. 
Rating:
5.0

Customer did not leave a comment.

Alvin C. 
Rating:
5.0

This is the 4th time I have worked with this location in 2 years, 3 of which were to help family/friends move, not even for myself. I can't say enough wonderful things about them. The staff are so friendly & ‘efficient' doesn't do them justice. I have been temporarily displaced while my apartment is renovated so I'll be back in about a month!

Angela-Marie A. 
Rating:
5.0

Amazing top notch service.

jacqueline M. 
Rating:
5.0

Staff was SO helpful for my move which is why I needed to rent Uhaul. It was my first experience doing so and I am very impressed!!!!! 10 Stars ⭐

jacqueline M. 
Rating:
5.0

Great customer service from the owner. Very polite, helpful and made the process super easy. CLEANLINESS was definitely a priority for this locating.from the inside of the store to the trucks. Thank you they made my process smooth and easy.

Courtney H. 
Rating:
5.0

Fair price, great equipment, and Joe accommodated my schedule change without additional cost to me. I appreciated this courtesy; it's the sort of small touch that make it easy to shop local and refer the business. I know these offers cannot always be extended, but it definitely helps build long term customer relationships!

Kevin V. 
Rating:
5.0

I appreciated that the pickup location manager heated up the truck prior to my arrival. He also defrosted the truck door so I didn't have to before using the truck.

Gregory J. 
Rating:
5.0

Great service

Aaron R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Nothing. The person was very helpful and pleasant to deal with.

Timothy G. 
Rating:
5.0

Although moving even a few items can be stressful; my move went extremely well. Very friendly customer service and a spotless truck. Would highly recommend this location!

Russell W. 
Rating:
4.0

Customer did not leave a comment.

Latanya L. 
Rating:
5.0

Great service from good people

Aubra N. 
Rating:
5.0

I loved the experience! On January 27 I went to pick up a truck for moving-out purposes. Sandy (the employee) helped me from the get-go. Very friendly, courteous, and explained everything to me. I had set up the return time as 3pm, and asked if I could have one more hour, and she didn't hesitate and told me I could get the truck until 7pm, free of charge!! I moved my things, returned the truck at 3:58pm, she checked the truck and that was it! Super easy, affordable (I'm Puerto Rican and I'm sure if I had used a moving truck there, I'd be paying a lot more). I highly recommend this place to everyone who wants to move with ease, have someone who isn't your typical “hi, what can I get you?”, and doesn't want to be ripped off price-wise!! Sandy, you're the best! 😊👏🏻🚚

George V. 
Rating:
5.0

In and out fast

Armita H. 
Rating:
5.0

Very help full. Had all the answers I needed. Really like the 1st month free.

robert b.  |  First Impressions 
Rating:
5.0

Daniel was very attentive and made sure my needs were met. His service was genuine and well mannered. Daniel service was awesome.

Terrell W. 
Rating:
4.0

Location services was not working and neither was barcode on door for pick-up. Made several attempts and neither worked.

Courtney O. 
Rating:
5.0

You literally could do nothing to improve the experience we had. Everything went smoothly from phone conversation with Joe to reservation, to answering questions regarding check-in. At pickup time, the van was ready and waiting (AHEAD of our pickup time) and we were in and out in about 5 min or less. Drop-off was much the same...seamless! We WILL be using this location again AND recommending to family and friends. Joe truly is the best, and I'm glad we chose U-Haul (this particular location)!!!!

Sandra H. 
Rating:
4.0

The U-Haul website is difficult to navigate. It often defaults to locations other than the one I prefer without telling me why. In the most recent rental, it continually defaulted to a city in Kansas as the pickup point. I finally called a local location and made a reservation directly. On a previous rental this month, the system directed me to an alternate location due to lack of equipment availability at the location confirmed. I received a text in while in route. The explanation was that the confirmed location does not inventory the trailer I wanted....so why was the rental confirmed then?

Gregory L. 
Rating:
5.0

nothing. The experience exceeded my expectations. The person who helped me (Joe I believe) was very nice and efficient. The van i rented was new- i was in and out in less than 5 minutes. Would highly recommend

Scott T. 
Rating:
5.0

Customer did not leave a comment.

GREGG S. 
Rating:
5.0

Customer did not leave a comment.

Bruce J. 
Rating:
5.0

The rep was the kindest and most helpful person

Deidre H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela L B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LEONARD B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Malcolm M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vanessa P.  |  Online Move In 
Rating:
5.0

I am just happy with the owners of the Granville location.

Yowanda C.  |  First Impressions 
Rating:
5.0

Best customer service around!!! Great guy working the desk, friendly and knowledgeable.

Linda R.  |  First Impressions 
Rating:
5.0

Great understanding

frederick h.  |  First Impressions 
Rating:
5.0

Sandy was very helpful and friendly she did a great job

Suvonia C.  |  First Impressions 
Rating:
5.0

Very nice and informative. Sandy was pleasant to work with.

Chappelle R.  |  First Impressions 
No reviews have been submitted for this location.

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