Customer Reviews for U-Haul Moving & Storage of Greece

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Greece

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Vincent M. on

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Kimberly W. on

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I was upset about the length in time everything took. I was told initially on there phone 1 hour, when I dropped it off 2.5 hours, in reality it took 4 which is a big difference.

Gregory E. on

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AMY M. on

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The app. It reserved a van that was in between 3 vans on both ends. The app should get a better detailed of what is readily available. I wouldn't expect the workers to move all the vehicles so I can get the one the app stated. Instead, the gentleman that helped me changed it and helped along with the process.

Shawn M. on

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Shane L. on

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Melinda P. on

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Young clerks were polite and efficient.

Joseph G. on

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This UHaul location has always been very helpful and met all my needs.

Christine M. on

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syedney E. on

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Dawn C. on

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Robert F. on

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Nicholas E. on

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Employee was prompt and helpful. Would definitely come back to this location!!!!

constantine D. on

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Mike F. on

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Just make it clear the time of return, even though it’s written down for the person that handles your rental should walk you through the pick up and return. The more that’s done on line the more room for mistakes or misunderstandings.

David S. on

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Nothing. Keep up the good work!!! The day I picked up my rental the customer line was out the door. The U-Haul staff was remarkable, they moved the line as quick as possible, patiently answered the most obscure questions and did their job by the numbers and no short cuts. As a personnel mgr myself it was a pleasure to watch while I waited my turn. I'll recommend every time!!

Jeanetta D. on

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My recent experience with Uhaul was one of a kind ; it was excellent!!! I had to transfer from Lake Ave to Long Pond Road because I needed a bigger truck. My request/ information was quickly transferred and when I arrived there they were already ready for me. I appreciate you and thank you so much PS. Will definitely recommend "mover' s help.

Daniel V. on

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Lewis P. on

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the workers at the u haul were great and very helpful,, but the trailer had two bald tires one almost had wire coming it was very uncomfortable

Kaleigh S. on

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John G. on

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Great job at both ends of this one way trip. Both agents helpful and friendly

Rowan P. on

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Joan H. on

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Great experience here

James K. on

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The time I had the truck was awesome it was easy to get in and out of enjoying driving the truck, it handles well. I would rent there again.

A S. on

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Christopher S. on

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I recommend this location to everyone. My cargo van was clean and ready for pickup. The pickup and drop-off transactions were smooth and quick.

Jose M. on

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Quick process and was on my way. Rental and return.

Victoria K. on

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To whom it may concern The truck was clean but the smell of the truck was a whole another story. When my friend and I got into the truck in the front seat you got blasted by smoke from cigarettes. so we rode with the windows down all the way from the start of your store round trip to air it out it didn't help. What to my mom's house to use febreze which helped in the front but didn't do anything in the back of the truck cuz it seemed like they were smoking in the back of your truck also quite obnoxiously when you have two people that are not smokers. So I wish you guys would take that into consideration. Again and put the no smoking stickers up in your vehicles. Thank you.

Laura C. on

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When we’re in need of a truck (especially short notice ), the team at : U-Haul 1661 Long Pond Road Greece, NY, has amazingly always come through for us. Thank You All So Very Much. The Cicero Family

Karen J. on

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All good.

Ram R. on

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Overall excellent

Paul S. on

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Eric H. on

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Donald H. on

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you need to get your reservations straight. We were sent to Webster only to find out there were no trailers after being confirmed there and then had to drive to Greece--100 mile to get a UHaul

Joan D. on

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Ed D. on

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Lawrence S. on

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Renee M. on

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I moved out almost 2 weeks ago and the employee who was working never completed my “move out” in the system. This caused for my credit card to be charged another $130 although I had already relocated.

patricia b. on

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Really great customer service!!

Mary Y. on

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Staff was great, manager goes out of her way to help and is very sweet in helping in any way, I will miss seeing my uhaul friends monthly :)

Addie W. on

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Thank you

Amir Bahman R. on

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Na

ANNE R. on

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Checking out was a nightmare! As a military family we had to move before the military packed us up. Two months prior to vacating the storage unit I asked about how to check out and was told to just c