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Customer Reviews for U-Haul Moving & Storage of Green Mt
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Green Mt
The staff is super friendly and helpful
Great place to go for all moving/storage.
good job...
Overall, the people were very nice and easy to work with. However upon needing to check out, I called over 20 times and there was no response via phone. Very difficult to get a hold of, which caused a lot of time wasted and stress on the back end.
We rented a truck and got a free months storage. We needed to extend that storage 1 week, and they told us they’d charge us for the whole month. $174 for 1 week of storage is bad business. You’ve lost our business. We canceled the uhaul truck to get our stuff out of storage and went with another company. We also move to a different company for storage.
I did not like the idea that I had to purchase a special lock from U-Haul because my regular pad lock was not allowed. Felt like a last minute grab for more money.
All good!
Got kicked out early due to theft, lost all hours access
Devin and Isaiah were very respectful and helpful and did their jobs excellently!!
Your employee screwed a piece of our furniture to the Ubox by using entirely way too big of screws to fix something on the outside of the box. There was no consideration as to what was inside!
Pretty to the point. Reserved a storage unit and everything went as planned. Quick in and out. Easy to work with people.
The manager, Steve in my opinion, is truly a great asset to your company. As well as a good person to know. He has the staff there well trained and ready to help. This has to be one of your best store
The guys there are all Amazing. Customer Sevice is way above average! Thanks to / Steve, Devon, Issac, and Alan! Y’all ROCK!
Devon was very helpful and courteous. He professionally managed the store while the computers were down. We'll look forward to our next visit, employees like him make U-Haul a great company.
The two guys were amazing- they went above and beyond during a stressful move for me!!
Fast, friendly and helpful. I had a Ubox sent there from San Diego and had to rent a truck to unload and haul. They made the process so easy.
Friendly staff and great service.
understaffed. Never answer phone but insist I call them or tell me they'll call me back.
My boxes were scheduled for pick up 3 days in advance were not ready & movers lost 2+ hrs. Even then the boxes were improperly loaded, the door was faced away from the lording ramp.
Excellent customer service.
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