Customer Reviews for U-Haul Moving & Storage of Haltom City E

8,768 reviews

5201 Denton Hwy   Haltom City, TX 76148
(N Of Hwy 820)

(817) 581-4546

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 581-4546

5201 Denton Hwy
Haltom City, TX 76148
(N Of Hwy 820)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great!

Amy F. 
Rating:
2.0

Customer did not leave a comment.

JERREL N. 
Rating:
5.0

Getting in and out of this facility is a nightmare and the lot is pretty crowded. If there was ANY way to fix that, it would be great. If not, that's my only complaint.

Sandi L. 
Rating:
5.0

I had a good experience, no issues with truck. Checking out truck with receptionist did take a while to complete my check out but she was very nice and attentive. Need a speedy way to check out ......

KEITH R. 
Rating:
5.0

Easy drop off. Quick and efficient.

George P. 
Rating:
5.0

Customer did not leave a comment.

Nyosha J. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY T. 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL O. 
Rating:
5.0

Customer did not leave a comment.

JARED G.  |  First Impressions 
Rating:
1.0

What a nightmare. See my review: no staff, disorganized, unprofessional.

JILLIAN V. 
Rating:
3.0

Make sure you have the equipment that the person has rented

Annie E. 
Rating:
5.0

Customer did not leave a comment.

Huy N. 
Rating:
4.0

Make sure that dollies, etc., are available.

DANIEL N. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

SHERI T. 
Rating:
3.0

Customer did not leave a comment.

Gethswemane M.  |  Overall Experience 
Rating:
5.0

Great experience as well. Pulled in to the drop location and the guy guided me in to the location it was to be parked. Only had to get out of the truck once. Very pleasant.

DAVID M. 
Rating:
4.0

Make sure the truck is in the front of the store instead of the back and to make sure the keys are in the truck.

Sharon E. 
Rating:
3.0

We were given a storage that was full of stuff and had to wait for them to empty it so we could store ours. This made attitudes challenging after moving all weekend. Parking lot lot needs more direction or lack of. Staff was friendly!!

Donna A.  |  Overall Experience 
Rating:
5.0

The lady at the front desk and I think the trainee was very very very very friendly, patient and helpful.

Rene Joseph G. 
Rating:
4.0

The truck, 17 ft box, trans.ission was difficult to put in park at times. It was an older truck though with over a 100K miles on it. But it ran like a champ...

Isaiah H. 
Rating:
5.0

Gregg was very helpful and knowledgeable, friendly

Dedrick H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey B.  |  Overall Experience 
Rating:
1.0

Staff at this facility is not customer friendly or customer oriented. Was accused of racial profiling by black employee when I asked him not to copy drivers license, that made no sense. Other UHaul employee rammed hitch into back of my Lexus, said it was no big deal, then refused to give me her name, had to go find manager, who was temporarily at that location. Made reservation online. But it took nearly an hour to get a trailer rented and hitched, on my paid rental time. At first I didn't get the online price, had to show them my reservation with lower price. If I ever rent from UHaul again I will go out of my way to avoid this location. A UHaul employee named Kyle from another facility happened to be there and without asking he expertly hitched the trailer, he was very helpful.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
5.0

I recommend UHaul for all your moving and storage needs. Thanks

Sheila S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATHAN P. 
Rating:
4.0

Customer did not leave a comment.

RUBIN C. 
Rating:
5.0

Customer did not leave a comment.

THERESA P. 
Rating:
5.0

Customer did not leave a comment.

Ricardo P.  |  Overall Experience 
Rating:
5.0

Very easy to check in and very friendly

William T. 
Rating:
2.0

Don't allow me to book a truck at a location that's already been booked and then when I get to my original location move my reservation at another location 20 mins away because y'all double booked. Horrible customer service.

Brenda T. 
Rating:
5.0

Customer did not leave a comment.

tanya l.  |  Overall Experience 
Rating:
5.0

Great customer service.

OLIVER W. 
Rating:
5.0

i was very happy to know this company HIRE the best .....

CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

Claudiu C. 
Rating:
4.0

Sliding doors stopped working even with card. We had to go back the next day to finish and they still did not work. An employee was able to push them open to get in.

Cody R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lana G.  |  Overall Experience 
Rating:
3.0

Store is overwhelmed and usually understaffed.

MARIO R. 
Rating:
5.0

Not enough people working counter but that's the way things are these days

LUTHER L. 
Rating:
3.0

Better vet your moving labor sources.

Douglas N. 
Rating:
3.0

Customer did not leave a comment.

Tammy D. 
Rating:
5.0

Customer did not leave a comment.

EMMANUAL LEE C. 
Rating:
5.0

Efficient

Gary C. 
Rating:
5.0

Customer did not leave a comment.

LORI M. 
Rating:
5.0

Excellent customer service!

Lori M. 
Rating:
5.0

Customer did not leave a comment.

Gloria W. 
Rating:
3.0

The staff were very efficient and courteous. The 20' truck I rented was clean and ran very well, but the driver's door molding and interior panel it held in place were loose and the panel eventually came off while driving. That could have resulted in something bad happening, so please see that it is repaired! The location is difficult to exit due to the regularly heavy traffic with only one entrance/exit at the corner of two busy highways.

VERNE M. 
Rating:
5.0

Customer did not leave a comment.

LEASON S. 
Rating:
5.0

Nothing

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Brittny F. 
Rating:
3.0

Charge a flat rate for your rental.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY G. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Arbury S. 
Rating:
5.0

Customer did not leave a comment.

Rui D.  |  Overall Experience 
Rating:
3.0

When I got the rental it has a warning light for tire pressure monitor, which is a safety issue that unit should not have been loaned out. Then after doing some math I noticed i paid over $60 for the unit when I'm short on money to begin with. I was charged for 25 miles which I'm sure I didnt drive I told the guy exactly where I was going and I'm sure he charged up some extra miles which added another $20 to my bill. They were friendly and accommodating just added some extra money onto my bill and had a unit that should have been benched

PHILLIP B. 
Rating:
5.0

Everything was good, easy transaction

PATTIE B. 
Rating:
5.0

Customer did not leave a comment.

NICOLE T. 
Rating:
4.0

Customer did not leave a comment.

REYMOND I. 
Rating:
5.0

Both movers were professionals who got the job done. I will use them again

FRANKLIN U. 
Rating:
4.0

The location is sometimes hard to get to at certain times of the day. That's not an easy fix, so I would just say Great Job!

Cory S. 
Rating:
1.0

Customer did not leave a comment.

FRANCISCO S. 
Rating:
2.0

No, I don't recommend this location, however it is so close to my home that I just grit my teeth and rent from there anyway. The wait is always long to get checked in, and there is almost never more than one person no matter how many are in line. No, I don't want to download another APP, because I still would have to go wait in line to get my trailer. The trailer had several blue blankets inside which tells me it had not been swept out, the left fender at the front was damaged (with a tag) and the overall condition was one that just barely passes as usable. I have rented from here for probably 20 years, so the Covid excuse doesn't work for you, and in all that time you had one manager that made the place run well. You couldn't be paying them well or you would have better staff.

Darrell C. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Anthony and Tyrone, and everybody=Phenomenal crew.

daniel R. 
Rating:
4.0

Customer did not leave a comment.

ALEX QUAN N. 
Rating:
5.0

Great location. Employees were very helpful. Anthony was great and provided amazing customer support. We went out of his ways to help up and he was very proficient and knowledgeable out avialable products. Will definitely go back to this location.

ROBYN S. 
Rating:
5.0

The guys and ladies there were absolutely amazing .

clinton b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anita P. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

The parking space is too limited for how busy this location is.

DIANA MARIBEL G. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS H. 
Rating:
5.0

Customer did not leave a comment.

Hylde M. 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM J. 
Rating:
4.0

Customer did not leave a comment.

Timothy W. 
Rating:
4.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

Nothing. Very helpful

Brenda S. 
Rating:
5.0

Customer did not leave a comment.

Van L. 
Rating:
5.0

Customer did not leave a comment.

PATTIE B. 
Rating:
5.0

Customer did not leave a comment.

Monessia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lenae H. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

At this time, nothing everyone was very nice and helpful. Awesome guest service skills.

YOLANDA W. 
Rating:
5.0

Customer did not leave a comment.

SANDRA O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
4.0

Customer did not leave a comment.

Dennis K. 
Rating:
4.0

Make sure the requested equipment is loaded in the truck without you having to go fetch it and if a female asks for assistance from a tech to pull the heavy equipment to the truck it should be done instead of telling her you can't do it.

lamaindra S. 
Rating:
5.0

The check in crew was great!!

William T. 
Rating:
5.0

Customer did not leave a comment.

Gerald L. 
Rating:
5.0

Very busy location, but they made sure I was satisfied with my rental and return.

David A. 
Rating:
2.0

Terrible Door kept coming off chain they never fixed it Impossible to get thru to anyone not even main uhaul number!

pam d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA P. 
Rating:
5.0

Nothing! Was perfect experience all around.

PRISCILLA B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Kirk S. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL L. 
Rating:
5.0

It would be hard to say, their customer service is outstanding as well. They installed try he new hitch on my new car. So, doing business with them has always been outstanding. Great service Everytime.

Lenae H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Experience there was good. Easy to pick up equipment and to drop off.

BRIAN F. 
Rating:
5.0

Great place great people second time using them

Daphne F.  |  Overall Experience 
Rating:
4.0

Retire trucks when the drivers teeth fall out when driving

NORRIS R. 
Rating:
4.0

Customer did not leave a comment.

CONNOR T. 
Rating:
3.0

Customer did not leave a comment.

LORI S. 
Rating:
5.0

Customer did not leave a comment.

BONIFACE O. 
Rating:
5.0

Very helpful and friendly

monikia R. 
Rating:
3.0

Customer did not leave a comment.

Yael O. 
Rating:
1.0

Took me over an hour and a half to get my truck and trailer had to refuse the first truck and trailer to try to give me due to no turn signals which created another 45 minute wait if they would have just done their job properly the first time I missed my appointment at the dealership so how to have to rent another truck and trailer again tomorrow plus motel fee my whole rental today when I explain to the manager what happened and how it went down she pretty much told me what do you want for free and that it wasn't her fault

MYRLE P. 
Rating:
5.0

The pick up time was a little lengthy, but the drop off time was excellent. Good customer service all around.

MARC B. 
Rating:
5.0

Extremely smooth experience.

James S. 
Rating:
2.0

Customer service was not so attentive did not like their vibes

Sonia R. 
Rating:
3.0

The app was a fight to get to work. It killed my phone battery because it kept locking up and shutting down. Finally just went through the website on my husband's phone and was able to get the return done.

Christina G. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
4.0

The only comment that I would give you is that I was very disappointed because, even though I made the reservation for a 10x20 storage since July 13, when I got there the attendant told me there were no storage available of that size and he told me the only one available it was a 5x8 or something like that. I was insisting that I was coming from another state and that I needed a storage to leave my stuff, so he started looking for some availability on the system and finally he gave me 2 storages 10x10 and paying more than expected. Totally disappointed !

MARTIN B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOUVONNE W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christina e.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jackie D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chad B.  |  First Impressions 
Rating:
3.0

After witnessing communication problems, late fees applied to account when we thought the account would be paid by auto draft, long waits and impossible telephone waiting times made it very difficult to communicate to staff. Even after I left two days early and left my Storage unit open and clean before the end of my month I was still charged the fee. Very difficult to get things done in a timely manner.

Vallis W.  |  Overall Experience 
Rating:
1.0

Could not get into my unit, door was locked, my code was not recognized

cooper w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brower L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob H.  |  Overall Experience 
Rating:
5.0

Awesome, hard working, friendly and helpful folks.

Kelley O.  |  First Impressions 
Rating:
5.0

Very professional service from Jennifer, the branch manager, who assisted me personally, both with returning our one-way rental truck, as well as getting us setup with a storage unit. Highly recommend!

Kenneth B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trent B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia T.  |  First Impressions 
Rating:
5.0

I could have used later hours because I work in the day time . So later at night would have helped some times . It's ok . 👌 love this place ! ❤

patricia b.  |  Overall Experience 
Rating:
5.0

Amanda was great! Helped with EVERYTHING we needed!

RANISHIA S.  |  First Impressions 
Rating:
5.0

All the staff are hard working employees and handle the customers very well

Jacqueline H.  |  Overall Experience 
Rating:
5.0

Jennifer is awesome as well as the rest of the staff but she has gone out of her way above and beyond anything I would expect. I am a big fan the professionalism and Jennifer exudes such qualities, I'd give her a raise and never let her go.. Sincerely John a Lusk

John L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jovan s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUIS L.  |  First Impressions 
Rating:
2.0

The unit itself is clean, My issue is the staff the lady had us running all over the area. Sending us a wild goose chase all over the area looking for my unit. When our unit was located next to the office where they were located. There is a lack of staff waited in line forever just to buy a lock.

Debbie G.  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Lisa D.  |  Online Move In 
Rating:
5.0

The lady who helped us gave me excellent customer service

Kimberly D.  |  First Impressions 
Rating:
1.0

I reserved exterior 10x15 and got there they did not have one. tried to GIVE me a smaller one {2 on 10,10 and the other 5x8 interior. Sorry but when I RESERVE SOMETHING and suppose to guarantee. .the line was out the door. took45 min to get services.

Martha V.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

anthony g.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Roneisa T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felishia H.  |  First Impressions 
Rating:
5.0

Jennifer was the most friendliest person.. I’ve had the opportunity to be around.. and it was for business.. I could only imagine on a personal level... she definitely sets the tone and U-Haul NEEDS her.. customer service is her strong suit..

Danita H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candy T.  |  Overall Experience 
Rating:
4.0

Good

Francisco M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOUNFORT A.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brandon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHON G.  |  Online Move In 
Rating:
5.0

she was the only one that really helped me!

pam d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K.  |  Overall Experience 
Rating:
5.0

Kevin MD Dimitra were excellent. They made me feel at ease.

Terrance N.  |  First Impressions 
Rating:
5.0

Everyone there are some of the nicest people, I ever met and I will refer anyone to go there and do business

Lavera P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colin K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha H.  |  Overall Experience 
Rating:
5.0

I loved that when I utilized the bathroom the bathroom smelled, and was very clean. Employees were very helpful and made sure we understood all areas of the contract.

anita w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Misty P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SEAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demarcus S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROSS R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

phillip G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amenta T.  |  Overall Experience 
Rating:
5.0

After mom died, we needed a place in a hurry. Uhaul came through.

William S.  |  Overall Experience 
Rating:
5.0

Love it nice people and nice places to put your stuff.

patricia b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janaysha B.  |  Overall Experience 
Rating:
2.0

Could not enter Haltom facility due to 20 u haul trucks blocking entrance had to go home try again next day and my reward for that from u haul was get chatlrged a extra day because late on promise to return time

Kyle M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Karl D.  |  Overall Experience 
Rating:
5.0

Completely satisfied

Sheila S.  |  First Impressions 
Rating:
1.0

The alarm went off every time we went into storage and then a few more times while we were in the storage. The chain on door repeatedly came off and I would have to climb the ladder to fix it. Staff was not helpful

Robert Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

delores w.  |  Overall Experience 
Rating:
5.0

Speedy and friendly

william w.  |  First Impressions 
Rating:
5.0

The staff here are super amazing! VERY friendly and helpful! I would definitely recommend them for anyone. Thanks y'all!

Vicki M.  |  Overall Experience 
Rating:
5.0

The ladies working the desk are amazing, and the facilities are very nice. I will definitely recommend this location to my friends and family. I am very pleased with my service. Thank you!

Ashley G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devin P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcus B.  |  Overall Experience 
Rating:
4.0

Thank you all for keeping me up dated on my storage and I will come back

Mary P.  |  Overall Experience 
Rating:
5.0

The customer service was incredible. The employees made everything as simple as possible and the checkout process was effortless. Everyone was kind and helpful. I will be using this location for future storage needs.

Alarius C.  |  Overall Experience 
Rating:
5.0

My fiancee and I are moving out of our old apartment. Uhaul has always made it super easy and convenient to do so. The employee that helped us was extremely friendly and we greatly appreciate all of her help.

Colin K.  |  First Impressions 
Rating:
5.0

I wasn't sure what to expect but the manager made everything easy. She walked me through all the steps. The customer service was excellent. I was offered a tour and then when I agreed, received an excellent tour with no waiting. I appreciated the manager showing me everything, especially the storage bins, but in a fast and efficient manner so I could get on with my day.

Liz R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMY B.  |  First Impressions 
Rating:
4.0

Just wish it was open a little later!

Krista B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YADIRA H.  |  Overall Experience 
Rating:
5.0

Friendly, helpful and efficient staff. Wonderful experience.

william s.  |  First Impressions 
Rating:
4.0

Just felt the cost for the size was high. Everyone I dealt with during my time with U-Haul, was helpful. Thank You!

SUSAN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Baldemar S.  |  Overall Experience 
Rating:
5.0

The staff at UHaul is always friendly and helpful. Everyone is always smiling and willing to assist you even when they are super busy.

Susan E.  |  First Impressions 
Rating:
5.0

Management onsite was super. very professional

Scott H.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Thank you.

debra f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W.  |  Overall Experience 
Rating:
5.0

Staff was excellent and worked with me to find and effective solution very quickly and without hassle. It was great

Scott H.  |  First Impressions 
Rating:
5.0

Every time I rent a truck, trailer, or storage unit at this location the customer service is incredible! I am usually in and out fairly quickly and the staff always seems genuinely happy to be there. I especially love the ease of using the online reservations and check-in option. Jennifer is doing an awsome job.

Roman B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine C.  |  First Impressions 
Rating:
5.0

I've been using Uhaul for years. I've always found the staff to be friendly and helpful. I would definitely recommend Uhaul to any of my friends and family. They are ALWAYS busy. But they work very efficient, even when it's extremely HOT or COLD they get the job done...Go UHAUL!!! Keep up the good work...👊😊😁😎

CassandraKay M.  |  First Impressions 
Rating:
4.0

i wish the sign in process (sign in with code; open door after) was a little more clear, and I would love it if there was 24 hour access, but other than that everything was perfectly fine

Bethany I.  |  Online Move In 
Rating:
3.0

The staff were wonderful, helpful and friendly. I would give a five star rating but the access and security system for the storage units has a lot of room for improvement. I came at 8:45PM with my first load. The access gate let me in but an alarm sounded when I removed my lock. I tried to leave but the exit gate kept saying access denied and would not let me out. I called the emergency number on the exit gate twice but no one answered so I left voicemails. I called the police to make sure they weren’t already on their way since the alarm was going off. I eventually ended up having to climb your 8 foot fence in a dress with slippery dress sandals, jump over the other side, open the entry gate, run back to my car and drive it out the entry. You may want to consider adding a security guard during access hours to help out in those types of situations or possibly having a backup emergency phone number posted.

Stacey B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus B.  |  First Impressions 
Rating:
5.0

Jennifer was a huge help and I thank her for getting us in quickly

Chris C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debbie J.  |  First Impressions 
Rating:
1.0

Agent took over an hour to setup a simple storage unit rental. The agent was an asst. manager with little knowledge of how to operate the reservation system, and no other agents offered assistance.

LEE M.  |  First Impressions 
Rating:
5.0

I can't say Thank you enough!! The entire staff really helped me, and showed genuine concern !!! 🤗

Zabrina W.  |  First Impressions 
Rating:
5.0

David B. Was Very helpful.

Wendy C.  |  First Impressions 
Rating:
5.0

Excellent service and excellent service from contractors that you partner with.

Jennifer H.  |  First Impressions 
Rating:
5.0

Great experience

Jorge R.  |  First Impressions 
Rating:
5.0

I was treated very well. I appreciate the great customer service.

Gary P.  |  Reservation 
No reviews have been submitted for this location.

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