Customer Reviews for U-Haul Moving & Storage of Hillside

347 reviews

225 Long Ave   Hillside, NJ 07205

(973) 718-9897

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(973) 718-9897

225 Long Ave
Hillside, NJ 07205

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Customer did not leave a comment.

edwina b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johel M. 
Rating:
5.0

Parking when pick-up

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

Tenika D. 
Rating:
5.0

Keep doing what you are doing. Ralph enjoy your day...

RALPH M. 
Rating:
5.0

Customer did not leave a comment.

Iris R. 
Rating:
4.0

Customer did not leave a comment.

Carla N. 
Rating:
1.0

Customer did not leave a comment.

megan C. 
Rating:
5.0

Customer did not leave a comment.

Eugene G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CANDAICY M. 
Rating:
5.0

Customer did not leave a comment.

JAMES Y. 
Rating:
4.0

Customer did not leave a comment.

Jack L. 
Rating:
4.0

Associates - Jeremy & Brian we’re Super Stars!! Extremely helpful, patient and courteous. The customer service received from both of these men left me confident that I chose the right facility to store my belongings.

Charlene B.  |  Online Move In 
Rating:
5.0

Very good

ashley R. 
Rating:
5.0

Not a thing. A very pleasant U-HAUL agent typed in all the information and I was ready to roll within minutes.

Michael P. 
Rating:
3.0

There was no lock when I moved my items in.

Geraldine M.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Marcia H. 
Rating:
5.0

Customer did not leave a comment.

Ramu A. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Convenient and extremely clean. The fact that I could drive my car inside the facility was awesome. 🔥 Your staff was very helpful Anthony help me through the whole process, he even came to my rescue when I got loss. Thank you

Leila M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kelvin R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Heidy O.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tracy W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL L. 
Rating:
4.0

Customer did not leave a comment.

shekinah R. 
Rating:
1.0

Train your employees and your mangers how to talk and treat customers

SADE R. 
Rating:
5.0

Customer did not leave a comment.

Joanne Z. 
Rating:
5.0

None

Porscha I. 
Rating:
4.0

Haven't moved in yet

Donald H.  |  Online Move In 
Rating:
5.0

The customer serviice is excellent …Daniela is nice she help me a lot❤️

Emillie M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

will C. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

Just keep doing what you're doing I'm satisfied for you you may think to be able to build your credit history as you repay then credit a long personal personal personal

Carey L.  |  Online Move In 
Rating:
1.0

Staff was sitting around talking never got a email itemize my u haul bill

Sean E. 
Rating:
5.0

Customer did not leave a comment.

charlie T. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Customer did not leave a comment.

Edward D. 
Rating:
5.0

Plesant experience

Indravada P. 
Rating:
5.0

i want to thank you for the excellent service .The relocation to Orlando has been an excellent thanks to you,

Fidel P. 
Rating:
5.0

Customer did not leave a comment.

Shawn H.  |  Online Move In 
Rating:
2.0

What a rip off!!! I closed out on 10/1/22 and still had to pay up until 10/26/22, they dont do proration, and these late fees are insane ~ total rip off, never again!!!

Shonda D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashley R. 
Rating:
5.0

Thank you to the ladies in the office who helped me , The lady with the pretty eyes gave me exact instructions on how to access my room , it was a huge help thank you so much ; I appreciate it so much .

Nyeashia S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ebony E. 
Rating:
4.0

Customer did not leave a comment.

Eric V. 
Rating:
4.0

Are a cargo van considered a commercial vehicle

Larry C. 
Rating:
1.0

Customer did not leave a comment.

Grant L.  |  Online Move In 
Rating:
5.0

Very happy with service. Would definitely use again.

Lynn M. 
Rating:
2.0

Customer did not leave a comment.

Daniel J.  |  First Impressions 
Rating:
1.0

It was a horrible experience

CAMILLE C. 
Rating:
5.0

The company is really good

Edwania S. 
Rating:
5.0

Customer did not leave a comment.

Stacey R. 
Rating:
1.0

Customer did not leave a comment.

Delmar D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

maria C. 
Rating:
5.0

Darnell the person who delivered my boxes and Darryl who picked up were amazing. Friendly and easy to work with.

Brittney H. 
Rating:
5.0

All is OK. !!! Thanks

andre M. 
Rating:
5.0

Great service, fast and reliable

Husam A. 
Rating:
2.0

Upon return of the rental both renter and U-Haul needs to be able to examine the vehicle. No such opportunity was given and was later told that vehicle was returned with a dent on the rear passenger side which is totally not the case. This appears to me to be a scam which needs to be investigated.

RICHARD A. 
Rating:
4.0

Customer did not leave a comment.

wanda C. 
Rating:
3.0

$19.95 is a misrepresentation by Uhaul! Last week I picked a van from this location . Returned it in less than 2 hour. I was charged $51.75. I tried again, took a van for 2 days, returned today. Was charged $219. 57 or so. Mileage charges excessive.

Agbonifo A. 
Rating:
5.0

Customer did not leave a comment.

Edwin O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
3.0

Customer did not leave a comment.

Agbonifo A. 
Rating:
5.0

The delivery and pickup truck drivers where very professional and did a awesome job and very helpful specially Darrel what a great guy ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ralph D. 
Rating:
5.0

Customer did not leave a comment.

Trevor S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Akelia W.  |  Online Move In 
Rating:
3.0

There were no directional signs when driving into the storage area. I drove through the entire unit looking for an exit, I turned around and drove back to the elevator. An angry employee approached me. I explained my situation being 1st time in this facility. She understood then assisted me by getting a lock for my unit.

Wanda N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tywone R. 
Rating:
5.0

The staff was extremely helpful.

John T. 
Rating:
5.0

Customer did not leave a comment.

Juan Q. 
Rating:
5.0

Customer did not leave a comment.

Patricia A. 
Rating:
5.0

Excellent customer service!

denise D. 
Rating:
5.0

Danielle in Hillside was awesome!!! She made our moving experience easier than I could have imagined. I highly recommend the Ubox service at Hillside!

Peter G. 
Rating:
5.0

The Uboxes from this location were delivered and pickup up on time. The driver was courteous and helpful.

Linda C. 
Rating:
5.0

Extremely happy with on-time delivery/pickup service. Charged exactly what was estimated. Will recommend to others.

Karen H. 
Rating:
5.0

Solo una cosa en la oficina se necesita interactuar con los clientes mas y no ser tan robots

Daniel Q.  |  Online Move In 
Rating:
1.0

give recipts of bill to customer , let the customer know what they are being charged

GARY C. 
Rating:
3.0

I reserved my rental online thru the U-Haul app 6 days before my scheduled date of pickup which I figured would be sufficient since it appeared to show what trucks were available at locations near me. Unfortunately, I was very disappointed to receive a call 4 days later advising that there were now no trucks available at my selected location to rent. When I asked what was the benefit of making a reservation approximate one week early providing all my details including my credit card info, the call center representative read me a disclaimer telling me I would have checked it off before renting the truck thru the app. I understand that availability may be subject to change but there should be a better internal workflow to make any fluctuations in inventory more transparent to help accommodate your valued customers. While I do appreciate the representative locating another truck for me, I am very disappointed that I had to rearrange my schedule and travel an additional 13 miles each way with tolls when I originally reserved a truck from a U-Haul facility approximately 1 mile from my residence. Ultimately, the truck was great and the service I received from the Hillside location was fine, but in the interest of full transparency, I am not confident that I can rely on the U-Haul brand for my next one way truck rental.

Michael S. 
Rating:
1.0

This was one of the worst customer service experiences EVER. First, I saw I was being charged for two boxes. Then, the moving help did not come the first time. Then, I saw I was being charged rent even after my box was returned - a situation that persisted for three weeks until it was finally resolved yesterday (after I had received multiple delinquency notices and had already called customer service/u-haul reps 13 times, nine calls to the main customer service line and 4 to various locations I was transferred to, in addition to the 5 calls it took to figure out things with moving help) . However, the resolution involved me getting texts that I had a new box, and receiving charges for a new box (which have now been cleared). When I complained to customer service about the new charges on U-Haul cares on Twitter, they said "The message was for the move out of the container processed today by the center. I am sorry that this caused confusion to you but the container is no longer listed as stored or occupied. -Rob" which REALLY put a bad taste in my mouth - apologize for ALL THE THINGS U-HAUL put me through over the last three weeks, and the fact that I had to waste my time and energy on making all those calls, the fact that I had to worry my credit score would be impacted by the delinquency charges, the fact that it seemed there was no one who was able to get these charges dropped (which even remained after the first time U-haul claimed to have fixed my problem), and the fact I was starting to look into lawyers and reported U-haul to the BBB. To then be told that U-haul is sorry THAT SENDING ME MORE CHARGES caused "caused confusion to" me was like salt in a very sore wound. What an awful way to end a pretty nightmarish moving experience. Would you not have freaked out if the company that had been trying to charge you FOR WEEKS for services you were not using posted new, fake charges to you?

Briana G. 
Rating:
5.0

Customer did not leave a comment.

Joanne R. 
Rating:
5.0

Continue the superb customer service to the next customer, as it was provided to me. Thank you!

Roxanne M. 
Rating:
3.0

Unit not true to size

Eleanora F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

golda D. 
Rating:
4.0

Only issue I have is my storage unit is all the way on the other side of the building and there's no access from that side. Extremely long walk from the elevator to the unit

Summer G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Virginia N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

Yon C. 
Rating:
3.0

Customer did not leave a comment.

Tori R. 
Rating:
5.0

Customer did not leave a comment.

MARQUES W.  |  Overall Experience 
Rating:
5.0

Making an online reservation was easy and very convenient. Initial telephone call for information was very informative, staff was knowledgeable and courteous in answering all my questions. R. Redding.

Rita R. 
Rating:
5.0

Excellent service

Segundo L. 
Rating:
5.0

Used a UBox 3 times for moving. Very satisfied all 3 times. It was easy, friendly people, and convenient. No complaints from me 😊

Denise L. 
Rating:
1.0

Service at hillside I didn't like

saamad B. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

Nadia R. 
Rating:
5.0

All good

Hegwood G.  |  Online Move In 
Rating:
5.0

It was awesome made reservation on line arrive there check in and did what I had to do and return back

Cecilia O. 
Rating:
4.0

Please remind customer to fill out form before dropping key in the key box if drive return when you close for business. You are good so far.

LORITA O. 
Rating:
5.0

Great service , awesome people..

fabio D. 
Rating:
3.0

arrive on or before the “guaranteed” arrival date so i don't have to cancel multiple flights and miss my school's orientation.

Andrew K. 
Rating:
1.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Toni P. 
Rating:
5.0

Customer did not leave a comment.

Toni P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nicola T. 
Rating:
5.0

Nothing the service was excellent thanks for being their when I needed help

Gloria B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Everything went according to plan,which I really appreciate! Above all, your staff is super friendly, smart, efficient, and helpful! An excellent experience!

Joanne Z. 
Rating:
5.0

Customer did not leave a comment.

Jason D.  |  Online Move In 
Rating:
4.0

Extras we ordered (dollies) were not available. Didn't seem to be any concern that we weren't getting what we ordered.

John I. 
Rating:
5.0

Customer did not leave a comment.

Brandon F. 
Rating:
4.0

Customer did not leave a comment.

Patricia M. 
Rating:
4.0

Great customer service.

Labriaa B.  |  Online Move In 
Rating:
3.0

Pick up was great and the workers were very reassuring when I was nervous about the process bc I had never done this before. The lady who assisted me explained everything and it all made sense. But now I've been charged extra fuel fees when that should not have been the case, and I am overwhelmed and crying because of it. The whole experience feels tainted now and I cannot and will not recommend this to people when the experience now makes me sick to my stomach.

John B. 
Rating:
5.0

The ladies were very helpful to them are very excellent they do the job they're on top of the game show me how to use everything

John B. 
Rating:
5.0

Customer did not leave a comment.

Michelle R.  |  Online Move In 
Rating:
5.0

No change required.

Gabriella H. 
Rating:
5.0

Customer did not leave a comment.

Fred A. 
Rating:
4.0

Customer did not leave a comment.

Yessenia R. 
Rating:
5.0

Customer did not leave a comment.

Dina S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Djony D. 
Rating:
5.0

There is nothing needed to improve for the next customer. I just want to emphasize that the staff at this location is very customer focused and provided me with stellar service. I called to inquire about extending the rental for a few more hours and the rep remembered me. She was very friendly and was able to provide a resolution to what I was calling about. Thank you!

Francisco G. 
Rating:
5.0

Volveré a rentar por el excelente cervicio

FELIPE J. 
Rating:
5.0

Customer did not leave a comment.

kenny H. 
Rating:
5.0

The gentleman who delivered the UBoxes on both ends of the move was courteous, professional, a great communicator, and gave great advise on opening, closing and packing our UBoxes. He was outstanding and a great representative of your company.

Mary L D. 
Rating:
4.0

Customer did not leave a comment.

Hugo T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evens B.  |  Overall Experience 
Rating:
3.0

Communication with Customer Service was poor, but the process overall worked out fine.

Marcelo M. 
Rating:
3.0

Clean, secure faculty, excellent hours of operation…. my only complaint is the location of the elevators relative to my unit.

Kevin H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
1.0

This is the worst experience i ever had with uhaul. It was almost a week ago and I'm still pissed.

tashikali M. 
Rating:
5.0

Everything is great. Since truck driver has no space to keep the left over furniture pads when collected Filled Box from my home, I had to return them in the UHaul store.

RAJESWARARAO S. 
Rating:
4.0

Customer did not leave a comment.

Virginia T.  |  Online Move In 
Rating:
5.0

Excellent facility and staff.

Louis N.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Sumana G. 
Rating:
5.0

Customer did not leave a comment.

Samir R.  |  Online Move In 
Rating:
5.0

All staff at the Longs Ave., Hillside, NJ location were helpful and knowledgeable each time I visited and had questions.I had a Great storage experience with U-Haul!

TOXI R.  |  Overall Experience 
Rating:
5.0

Gracias por la invitación

Waddys N.  |  Online Move In 
Rating:
5.0

The Best U-haul Facility In The Tri-state Area

Patricia S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sylvia W.  |  Online Move In 
Rating:
1.0

My booking was at plaintfield and called confirm that I can checking one day later. When I went for storage, they there is no availability and no communication at all. Very poor communication and service. It's worst experience in my life. I never recommend uhaul at all.

Paul M.  |  Online Move In 
Rating:
5.0

Great!

Sylvester M.  |  Online Move In 
Rating:
5.0

Brian and Jabru were very helpful. Got us all set up and explained everything to me.

Louis N.  |  Online Move In 
Rating:
3.0

Only one elevator was working

Carlos E.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Dwayne G.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

FERANMI O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gilberto R.  |  Overall Experience 
Rating:
5.0

Best customer service , Daniel was so helpful all the time.

BRUKTAYET S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee T.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

In Da Clutch logistics LLC D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carla B.  |  Online Move In 
Rating:
4.0

Storage Highly recommended.

Stevenson V.  |  Overall Experience 
Rating:
5.0

I can not thank Danielle enough for all her hard work. She was extremely courteous, understanding, friendly, professional and accommodating. This is my second encounter at this facility. I had my belongings shipped to this facility from California via the U-Box services and I couldn’t be more happy with management and the staff. By far the best customer service I have experienced in any storage facility. I’ve had storage units with other companies but nothing tops what I’ve experienced at Uhaul as a whole. Thank you Danielle!

Chetney S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debra m.  |  First Impressions 
Rating:
5.0

The man that helped me was shavar smart I believe that was his name. He was very helpful and took his time to show us how to get to our unit on a map. He was fast and efficient with resolving any questions I had.

Kamillah F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

khadijah s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine T.  |  Overall Experience 
Rating:
3.0

I think move in procedures need to be explained to customers in a better manner. I wasn’t informed that we could drive into the bottom of the storage facility to unload our belongings if we had smaller vehicles. I also wasn’t told until the day I moved in they if I had a large Uhaul truck that i couldn’t unload in the loading area. I was forced to unload my things then put them back in the truck. An employee said the storage unit isn’t supposed to be open yet and they could get shut down by the state if we unloaded in the front. That was incredibly frustrating and wasted our time. We had to then move the truck to a basement entrance and unload in the basement and walk far to an elevator in the dark, unlit basement. It was probably the most frustrating move in that I’ve had to deal with at any storage facility.

LaTisha P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAMALA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARREL H.  |  First Impressions 
Rating:
4.0

Very please

RICARDO M.  |  First Impressions 
Rating:
4.0

Due to the policy overall for U-Haul right now, the accessing hours suck making it inconvenient for me to move in properly. Other than that it was a great move and the facility and employees there are nice 👍🏾

Joshua T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CARL L W.  |  First Impressions 
Rating:
1.0

They charge me a month that I was told that I was advise won't be a charge, after I moved out I continue to get letters that I had a bill and a rep called me saying I had a balance due and I w was s late, I didn't have a unit any more. But whoever Rob me will have to answer to God

Kimberly J.  |  Overall Experience 
Rating:
3.0

There was never anyone in the office during business hours to answer questions or when help was needed. Also the bathroom on the storage section could have used some cleaning.

tressy s.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Khristina R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hilda A.  |  First Impressions 
Rating:
3.0

A lot of miscommunication as to whether the facility was open for storage which cause me 2 hundred extra dollars for my moving fee with the moving company

Quianah S.  |  First Impressions 
Rating:
5.0

David was all the time ready to help me with anything I needed since I am moving to new house, he did the same when I moved from my old house to the Uhaul warehouse to stored my thinks because I sold my house. This is the kind of service we need in cases that me. I will say that David is a credit to your business. Also I want to say that Omar the office manager was very profesional and help me to do my moves very easy. I used this office three times so my comments reflect the service is very consistent , helpful and profesional. I will use anytime I will need it and recommend to my friends.

rosa h.  |  Overall Experience 
Rating:
5.0

It was definitely a pleasure doing business with U-Haul I would recommend your company in a heartbeat. Thank you

DAVE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carohlyn m.  |  First Impressions 
Rating:
5.0

Great service !

cristopher a.  |  Overall Experience 
Rating:
5.0

The associate Danielle was extremely helpful and friendly she made a sad experience of putting things in storage bright for me. She was timely thoughtful and walked me through the steps of the lock and access card process. The company should be happy to have employees like her helping as her attitude and job commitment validated my mindset that uhaul was the right choice

Sarah B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

melissa c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James W.  |  Overall Experience 
Rating:
5.0

The storage facility was clean, well lit and easy to get in and out of. I had a bit of a problem trying to get in touch with someone after my daughter moved her things out but I did receive a call back from a manager after speaking with a receptionist.

Lori M.  |  Overall Experience 
Rating:
5.0

Good service

martin F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha B.  |  Overall Experience 
Rating:
1.0

There should be enough communication and better customer service.

SETH A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lori M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

candice c.  |  First Impressions 
Rating:
4.0

I would've granted 5 stars... Phone answering needs to improve major...

David G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVE C.  |  First Impressions 
Rating:
5.0

Daneisha Brown was very nice with excellent customer service skills. She was very helpful with great knowledge of the business. Her tour of the facility was wonderful. She took her time to explain everything we needed to know and made sure we comprehend the entire access process. I would highly recommend uhaul storage.

tressy s.  |  First Impressions 
Rating:
5.0

The time is not good , not enough time staying open . You guys closed at 5pm . Really not good abs you can't check in with the office open .. not good.

HENRRY Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HERMAN J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chenon S.  |  Overall Experience 
Rating:
1.0

Accessing the facilities is difficult, I once went on a Sunday and the employees keys did not work. I could not access my unit. There is a lot of humidity and lot of dust.

Neftali R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BARBARA H.  |  First Impressions 
Rating:
3.0

The girls that helped were great i busy work someone would have mentioned I can only access my unit until 7:00 pm. And not 10:00 pm

Tianna C.  |  First Impressions 
Rating:
5.0

The employee was very helpful and very polite

Michael L.  |  First Impressions 
Rating:
1.0

We rented a storage unit at the Hillside NJ facility which was listed as having office hours Sunday 9-5. Further, I calle