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Rhamsiy C | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Hinesville
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service by each employee i had interaction with
ROBERT FNothing it was excellent.
EBONY SAssociate was nice and the drop off was quick and simple
Donald SMy initial location on General Screven in Hinesville called me hours before my move and said they had no equipment available and I made reservation a month ago. They overbook all the time.
Tracey RWhen I went to pick up the truck. I had to wait an extra hour before I could get it. On top of that I paid for a hand truck but was not given one.
JOHN S | First ImpressionsN/A
EARL HFranklin did an amazing job helping me locate my unit as well as making sure I was good with everything. The facility and unit was very clean. 10/10 recommend anyone looking to use a storage unit to come here.
Lauren C | Online Move InGreat service. Staff friendly and courteous. Will highly recommend.
Brenda M | First ImpressionsSorry I forgot the gentleman name but he was so nice and friendly and I appreciate his great customer service:) I was there on 02/25/26 at 7:30 am thank you again for your kindness!!
ALONDA II got charged an extra 3dollars and 9cents because I went 3 miles over the allotted miles. I should not get charged miles for a one way trip. I took 84 to 95 to 295 to 10 so I would not have stop and go traffic. The interstate was quicker and smoother traffic flow and I returned the truck 1day early.
David BThis is the best U-Haul experience I have ever had. The GM of the store is super friendly, super helpful, and is there for the customer. I have used U-Haul for over 20 years for various reasons, and this is by far the best store I have been to.
JOEL FNothing! Brandon (I think that’s his name) was perfect!!
JADA BFranklin and Grey are the most amazing people! Very friendly and explained it all to me and took me on a tour of the facility the 1st day I stopped by to inquire about the units!
CARLA J | First Impressions