Customer Reviews for U-Haul Moving & Storage of Kingsport

1,656 reviews

1805 E Stone Dr   Kingsport, TN 37660

(423) 343-5593

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(423) 343-5593

1805 E Stone Dr
Kingsport, TN 37660

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 4:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Employees were overworked and under staffed. They were very friendly and courteous despite being short handed. Lines and wait times were too long. I have a lot of respect for the employees for doing their best, but they need help.

David B. 
Rating:
5.0

Customer did not leave a comment.

JORGE B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christy B. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
3.0

Jessica was great. She really helped as best she could despite equipment that wasn't working right. She was friendly and positive even though she didn't have any help. During a busy Saturday there were only two employees working. They didn't have enough time to tend to customers timely. I had to wait almost an hour because they were so busy and didn't have enough help. Thankfully, their positive attitude and dedication to their job made the wait less frustrating. Treat your people better, U-Haul... they deserve it and they are your face to the customer!

David B. 
Rating:
3.0

The staff was amazing. They didn't have enough people to attend all the customer needs and despite being understaffed and under immense pressure, they were friendly and professional. U-Haul really needs to do a better job giving these great people the support they need.

David B. 
Rating:
4.0

Customer did not leave a comment.

Jordan S. 
Rating:
5.0

Customer did not leave a comment.

Trit N. 
Rating:
5.0

Great service & selection! Kingsport is an excellent place to get a car hauler!

RANDY H. 
Rating:
5.0

Nothing

Lawrence W. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Lawrence W. 
Rating:
1.0

Did not have the dolly I had selected. Did not offer to try to find one or resolve the issue. Lights in the trailer did not work, we weren't able to work at night. This was a huge inconvenience and caused us to have to make many trips. Battery died on the truck. We went ahead a jumped it off ourselves to avoid having to wait for someone from the company to come because we had no time to waste after not being able to load at night put us behind. When I told the manager at the store about this all she wanted to say was they have roadside assistance for that. Again, not even a sorry. Called to extend the rental and also get a manager to call me to discuss the issues. The girl that was suppose to make the extension did not even extend the full twenty four hours. Which I'm turn lead to me getting a call from the manager, not because she was calling about what I needed to talk to her about but because she wanted the truck back that wasn't supposed to be due yet. A message was never even given to her supposedly.

matthew R. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
4.0

Customer did not leave a comment.

Heath M. 
Rating:
2.0

I contacted Uhaul customer service about our experiences with this but to no avail so I see no reason to repeat why we will never use Uhaul in the future.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
4.0

Would have been excellent but the lock was not in the storage unit and had to find someone to get us a lock.

Cameron V.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

gary B. 
Rating:
5.0

The window visor holder fell off and the head lights were out alinement, the employe checking me in was awesome 👌

charles M. 
Rating:
4.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

Cameron L. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
4.0

only problem you should have a seprate person to check in equipment since 1 girl at counter who was very nice but had to wait awhile but she was great

John J. 
Rating:
1.0

Customer did not leave a comment.

Teressa B. 
Rating:
5.0

Great location! Staff was helpful & the best part was being able to do everything smoothly.

Terris M. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Customer did not leave a comment.

october t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danna H. 
Rating:
4.0

Customer did not leave a comment.

dennis R. 
Rating:
1.0

Passenger Mirror was broken when I rented Truck and when I returned Truck they charged me for it.They knew it was broken.Be careful because they are trying to rip people off.

Cory R. 
Rating:
5.0

Customer did not leave a comment.

tina M. 
Rating:
4.0

Customer did not leave a comment.

october T. 
Rating:
4.0

Customer did not leave a comment.

TINA H.  |  Overall Experience 
Rating:
1.0

All was excellent until I moved out a week or so after I had made my monthly payment and was told they don't prorate, so none my money would be refunded. That is not right. And because of that, I would not recom U-Haul to anyone.

Sharon H.  |  Overall Experience 
Rating:
5.0

very convenient in all aspects, .check in & check out very easy, courteous staff.

david S. 
Rating:
4.0

It would be nice to have access beyond 5pm as this limits most working individuals from entering in the evening after work. The facility is clean and employees have been very friendly.

Michael J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnold L. 
Rating:
5.0

Excellent service.

jeffrey M. 
Rating:
5.0

The staff is always friendly and professional.

Hassan K. 
Rating:
5.0

Customer did not leave a comment.

Riley C. 
Rating:
5.0

We found a roach clip with a blunt in the glove box. There were empty drink bottles behind the seat. This particular truck was much more difficult to drive than others I have had. I think perhaps it was the mileage and wear and tear. This UHaul location, as always, gets Five Stars with us. We come from Gatlinburg, TN to use them. We formerly lived in Kingsport and started using this location at that time. We have since moved, but still come back to Kingsport. Thank you, Janet Luce

Janet L. 
Rating:
4.0

When you tell the customer that the truck is full of gas, make sure it is. I drove 16 miles and had to put 5.6 gallons of gas to fill it up. If the truck was full it should have taken two gallons at the most. Either the truck was not full or it only gets 2.8 miles per gallon.

Scott P. 
Rating:
5.0

great service

Arlene S. 
Rating:
5.0

Everyone was great. This is the 1st time I have used U-haul, I will definitely recommend your site. It was so easy to reserve on line an the process was easy to understand. Great team working at kingsport tn location.

kevin M. 
Rating:
1.0

When picking up the truck by mobile, I checked in outside and it told me to go inside to get key. I went inside and had to wait in line to get the key which defeated the whole check in process. I then did receive the key and went out to inspect the truck. When I opened the door, the truck had fresh cigarette smoke in it. The associate that handed me the key had just come from outside and smelled of cigarette really bad. I had to sit for a bit with the truck on and the windows open just to air it out. I then backed the truck to the right storage unit door and the door didn't automatically open. There was an associate walking by, and I had to ask her what happened. She said oh yeah that one's broke you have to use the one on the left. So, I pulled the truck up and backed to the left and nothing. The associate didn't care what was going on as she walked by. When I brought the truck back there was no issue there was someone there to meet me. I took my pictures and gave her the key. This U-Haul does not have employees that know what they are doing and do not ever care to help anyone.

Nancy T. 
Rating:
5.0

Awesome staff

SERGEY S.  |  Overall Experience 
Rating:
5.0

To expensive for local. Will keep using any ways.

Sherry A. 
Rating:
5.0

Customer did not leave a comment.

Larry D. 
Rating:
3.0

Moving help at this location very efficient and friendly -

James P. 
Rating:
5.0

No negative comments. It was great, seamless!

Thomas B. 
Rating:
5.0

However the website was very difficult to navigate, had frequent stalled screen advancement and did not maintain the credit card information, needs some work!!

Sandra O. 
Rating:
4.0

Customer did not leave a comment.

mike G. 
Rating:
5.0

Customer did not leave a comment.

Patricia T.  |  Overall Experience 
Rating:
1.0

Was told my rental was for 24hours an then got called next day for a double charge the need to know what there Doing called an manager never called back

Jesus B. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

donald C. 
Rating:
5.0

This worked out excellent. The dealer was great

David G. 
Rating:
5.0

Except that I paid for 6 months but only used 3months and they didn’t refund the difference.

NANCY L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

concessia P. 
Rating:
5.0

Rented there two different times, moving items out of state. Smooth transaction and clean trucks.

Alicia K. 
Rating:
3.0

Every time in the past when I rented a U Haul I have always been given a Firefighters Discount. If I was leaving as soon as I got the trailer I would have went else where. Also they couldn't find the drop off location listed below.

MICHAEL Y. 
Rating:
5.0

Customer did not leave a comment.

SCOTTALLEN A. 
Rating:
5.0

Customer did not leave a comment.

Angel M. 
Rating:
5.0

Customer did not leave a comment.

sherry M. 
Rating:
5.0

Very helpful and friendly. Great and easy pickup.

Danna H. 
Rating:
3.0

Still waiting for my digital receipt

ALLAN F. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Jered S. 
Rating:
4.0

Customer did not leave a comment.

Jerica L. 
Rating:
5.0

Always a great feeling after a 2000 mile drive over 3 days, with a 26' truck and auto transport, to drop the trailer off and then the truck. The truck ran great, and pulled the car no problem. 7.8 mph fully loaded too. It would be nice if new trucks had map screen displays and bluetooth.but nonetheless all good.

John C. 
Rating:
5.0

Nothing all the employees were very professional, did a great job, and bent over backwards to assist me to make sure that my rental experience was good

Brad E. 
Rating:
5.0

Customer did not leave a comment.

derek W. 
Rating:
5.0

Require the costumer to verify the equipment number with the personnel at rental location.

Stephen A. 
Rating:
5.0

Leslie was very polite and professional!! Which made all the difference in my situation. Thank you. Only drawback was I am disabled and my room 1993 was quite the hike for me

Michelle R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
4.0

Customer did not leave a comment.

kathy J. 
Rating:
1.0

The Uhaul number you have to wait almost a hour to talk with someone

caron G. 
Rating:
4.0

Customer did not leave a comment.

Alicia K. 
Rating:
5.0

Customer did not leave a comment.

BONNIE C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathaniel G. 
Rating:
5.0

Customer did not leave a comment.

Autumn B. 
Rating:
5.0

Everything was simple and smooth

Gary T. 
Rating:
4.0

Had some difficulty with the billing and trying to get it straightened out.

EW C.  |  Overall Experience 
Rating:
5.0

Prices on half day rentals are too high.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

Sharon H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXIS C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Jodi Roberts gave me excellent service!!!!👍👍Thank you for the convenience!!!!⭐⭐⭐⭐⭐

Johnna A. 
Rating:
5.0

The 800 number doesn't have accurate inventory information for each location. They told me there were no dollys but actually there were 3 on site.

LARRY W. 
Rating:
3.0

Every time we have rented a truck at this location, the packing blankets and dollies we request are never in the truck. We reserved an appliance dolly this time and were told they had none, but were still charged for it. We request 24 blankets and received 12 but were charged for 24. The drop off center staff were the ones that noticed this and took actions to have our money refunded. Similarly, every time we have ordered a truck from the Kingsport location, we have had to walk far away to another parking lot to retrieve our truck and then come back and load all the other things like the blankets and dollies. This would not be a big issue were it not raining, which was the case this time and most other times we have rented from this location.

Mike T. 
Rating:
1.0

Sorry for the bad review but I would have given 4 or 5 stars had you refunded my payment when we moved out the morning the payment posted. That’s rude and ridiculous that you did not accommodate us. We had moved out of our four units two weeks ago and you knew it.

Kelly C.  |  Overall Experience 
Rating:
1.0

I ask for a newer truck, because I seen they had quite a few of them sitting around when I got this one which I took many pictures it was all beet up and unsafe to drive,I had the worst rental experience ever, will never use u haul again. I even had to put a screw and a zip tie in the lower body kit it was flapping out about 3 ft. To the side. Which I took pictures too.

Eugene B. 
Rating:
3.0

All great except no hand dolly in the truck as I had reserved.

Louie M. 
Rating:
5.0

This location has always have the needed equipment available in short time. Also, considered of you time if running late. Spoke to Kelly the mgr.

Leonides P. 
Rating:
3.0

U haul over charged me n I will not be satisfied until I get someone to help me n I will not rent from y'all again

John O. 
Rating:
3.0

The transmission slipped the whole time, had to take it back the same day. We had a hard time getting it into reverse. Employee at site was like oh well, you were only supposed to drive 50 (estimate) miles and you drove 102. What has happened to customer service?

Randy N. 
Rating:
5.0

Have a bench or seating for those who can't stand long.

Sue H. 
Rating:
5.0

I didn't see nothing wrong..the staff was very kind.

Robin W. 
Rating:
4.0

I

Kenny A. 
Rating:
5.0

We had a very good experience at this location, Leslie Bledsoe was the friendly Rep who assisted us and she was very accommodating and went out of her way to help us get familiar with our truck rental and getting us on our way with the knowledge we needed for our trip. She deserves a big raise! 👍

Charles J. 
Rating:
5.0

I would appreciate, as a new customer, if the unit numbers were listed on the ends of each aisle to assist with navigation to my unit(s). Of course, I understand this would also give an advantage to any burglar who might be searching for a specific unit. But if someone has the planning patience to know which unit to burglarize, they have the patience to search each and every aisle to find it. A brief listing like 1022-1078 stenciled onto the top of the siding of units 1022, 1023, 1077, and 1078 would make a world of difference!

Samuel M. 
Rating:
3.0

Customer did not leave a comment.

ROXANNE S. 
Rating:
5.0

Customer did not leave a comment.

CLINTON I. 
Rating:
3.0

Truck held not available when arrived. Had to take a larger truck more expensive on gas. Lock on door would not lock. I got stuck in traffic for a long time after get sick from heat and dehydration. I called and was on hold a very long time to report change in turn in time then transferred 3x to get road aide assistance due to inability go lock truck when left on lot. Got called at 630am and caller very rude. I was still in 24hr turn in time. I told her I had called and extended turn in time. She said there was no note. I said call 800# and I would ahow her my calls when I got there. I also had not used a bag of blankets they were unopened and she refused to reimburse me. The supervisor was the rude person the other worker was very nice. I also had a storage room which I rented a bigger room. The helper was very nice.

MARY M.  |  First Impressions 
Rating:
3.0

First truck they provided had a bad exhaust leak. I noticed this before leaving the parking lot. The replacement truck they provided was OK except the cupholders had not been cleaned from previous spills.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Curtis W.  |  First Impressions 
Rating:
1.0

I need a manager to call me 5302957778

david M. 
Rating:
3.0

Customer did not leave a comment.

BRENDA F. 
Rating:
5.0

Customer did not leave a comment.

Eugene B.  |  First Impressions 
Rating:
5.0

Nothing. Everything was great! Great customer service!

Kelly C. 
Rating:
5.0

Staff was very helpful and friendly.

george R. 
Rating:
5.0

Customer did not leave a comment.

HEATHER S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Belinda M. 
Rating:
2.0

the storage room I had was a 200 yard tram from your load/unload dock, you should have another load/unload dock at the other end of the building as well.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

William D.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

The folks at this location were great to work with and they made our experience moving to another state pretty darn good.

Douglas A. 
Rating:
5.0

Provide furniture blankets in the truck.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Garrett H. 
Rating:
5.0

Customer did not leave a comment.

rhonda s.  |  Overall Experience 
Rating:
5.0

Would use again, if needed in the future thank you for providing great service.

charles w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amber S.  |  Overall Experience 
Rating:
2.0

Staff is rude and unfriendly

matthew w.  |  Overall Experience 
Rating:
4.0

A great team and facility!!

sherry j.  |  First Impressions 
Rating:
5.0

The young lady that attended me was very helpful. She went over and beyond her Customer Service duties. She is very kind and her went the extra mile in assisting me!

ROBIN R.  |  First Impressions 
Rating:
5.0

Very well kept cc storage. Clean bathrooms also.

JORDAN S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LESLIE B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawn T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittany M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan B.  |  First Impressions 
Rating:
5.0

The best storage facility around, always clean the employees are super friendly!!

Candice P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA R.  |  First Impressions 
Rating:
4.0

The move-in instructions were unclear on the website, but the representative in the office explained it clearly when I asked for help.

Clouyad I.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer K.  |  First Impressions 
Rating:
2.0

the only 2 access doors was way too far away from the actual storage unit, this facility at least needs access doors for trucks on each end.

Jeff F.  |  Online Move In 
Rating:
5.0

Kelly was amazing to work with setting up my service over the phone!

Kelly C.  |  First Impressions 
Rating:
1.0

I was charged $50 because of a lost key. I rented this Space for a year. Really unfair. Will NEVER DO BUSINESS WITH YOU AGAIN.

Carter J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred V.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jamie J.  |  First Impressions 
Rating:
5.0

Staff was very helpful

LESLIE B.  |  First Impressions 
Rating:
5.0

Great Facility, excellent staff and very clean

Walter J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EW C.  |  First Impressions 
Rating:
5.0

Great facility, professional staff, prompt service, easy checkout. Would recommend to all

Ryan L.  |  Overall Experience 
Rating:
3.0

It was a 50-50 chance if the staff was actually helpful… You could be out either loading or unloading your unit and in the parking lot in front of the facility and the staff were speeding and taking turns a very high speeds wheel screeching through the parking lot with no regard to anyone else in the parking lot. At time she got unsafe.

Christina B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip W.  |  Online Move In 
Rating:
5.0

Great staff,very friendly and professional

Walter J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KACI B.  |  Overall Experience 
Rating:
5.0

It was a very pleasant experience. All the sales persons were very helpful and polite.

NANCY L.  |  First Impressions 
Rating:
2.0

There were three roaches found on my belongings . Also sent my girlfriend into get a copy of my access card so she could get in and some employee made a comment on how she had attractive feet. He had long hair and wore a silver chain. The staff was not knowledgeable of the insurance U-Haul offers and acted as if they wanted to hurry up and get me out of the store. Overall this store provides a very unprofessional and unfriendly experience.

AUSTYN T.  |  Overall Experience 
Rating:
1.0

General manager Kelly is extremely rude and unfriendly. Most of the female employees are unfriendly. They were unwilling to let us use the current free month promotion, I had to go all the way to the president of marketing before they would work with me. We are in a bind and have no where to put our belongings after a move or I would take everything out.

Jessica K.  |  First Impressions 
Rating:
1.0

Your employees at the destination places were very helpful but we were not told at the pick up places that we had to have the trucks back by 11a.m. also when given the link to check into self storage it was not made very clear that you had to look for the one month free spot your self. I talked with a human first so I wasn’t expecting to have to find that button for a month free. I feel we were nickel and dimed to death and I didn’t get my month free.

Sherri B.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Nora B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmelo O.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Calin T.  |  Online Move In 
Rating:
5.0

Clean, convenient and very polite and helpful staff

LINDA C.  |  Overall Experience 
Rating:
5.0

Julie was very compassionate and helpful to my needs during this stressful period in life.

BRANDY V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sham B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Peter E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bethany S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie N.  |  First Impressions 
Rating:
5.0

Best place ever! Customer service exceeded all expectations. Friendly and willingness to go above and beyond to help us out on a regular basis!!! You will be missed!

Ryan W.  |  Overall Experience 
Rating:
5.0

Overall a great system. The staff is friendly and helpful. The place is clean and nice. The loading area is small and the people block it sometimes. Maybe remove the concrete island in the parking lot in front of the loading area so it's not so tight and easier to back in. Adding the additional doors farther down to load/unload would be helpful. The indoor loading setup is great. Any chance to load/unload on the back of the building?

Michael J.  |  Overall Experience 
Rating:
5.0

Kelly was extremely helpful and polite. Really great service.

LISA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas P.  |  Overall Experience 
Rating:
5.0

Very easy place to use.

Mark C. D.  |  Overall Experience 
Rating:
5.0

Thankful for this facility in Kingsport! Very happy with our experience!

Beth H.  |  Overall Experience 
Rating:
5.0

Thanks

Tim C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles S.  |  Online Move In 
Rating:
5.0

Great Staff, well trained, professional, but not stuffy! They have been a pleasure to work with and I highly recommend it over others!

Tony L C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacey J.  |  Overall Experience 
Rating:
3.0

I did not the fact that I had so much of my time. I had made a reservation for both storage as well as a truck. Upon checking in was told my unit was not available. This is after I confirmed 2 times over the phone with the local Branch. An hour after I left I was called and was told that amazing they had my storage available.

john t.  |  First Impressions 
Rating:
2.0

I had my storage unit stolen from.

Michael D.  |  Overall Experience 
Rating:
5.0

Appreciate the tolly and access to unit

TERESA L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sherri M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Regina F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert C.  |  Overall Experience 
Rating:
4.0

I paid extra for access after hours, but I'm ok with it.

christian g.  |  First Impressions 
Rating:
5.0

Convenient, clean and safe

Karen H.  |  Overall Experience 
Rating:
5.0

I was greeted with genuine friendliness and helped focusing on My needs. On returning the truck I was treated the same way and helped with an unusual problem without any hesitation. The facility is cleaner than most homes. Should be very proud of the staff.

Donna E.  |  First Impressions 
Rating:
1.0

They didn’t prorate my last month even though it had only been a few days. I bet they will rent it out right away though. Which means they will be collecting double rent on that unit. I still have another unit there so I plan on keeping an eye on that!

Jennifer B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melanie B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeanine P.  |  Overall Experience 
Rating: