Customer Reviews for U-Haul Moving & Storage of La Marque

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of La Marque

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Cheryl K. on

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All is good

Edward Gilbert c. on

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Staff was friendly, professional and it was a good experience

Leroy B. on

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It was a pleasure working with Christy. She made the process so easy and friendly.

Christopher J. on

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Customer did not leave a comment.

Melanie J. on

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Consider a lesser charge for the gas fee. Instead of $4.25. In the future, consider $2.25.

Marlene W. on

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Its all great there

Aaron B. on

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Very friendly and willing to help.

Terrance W. on

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Octavio M. on

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Great experience

Bryan M. on

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Knowing how much gas to get to a quarter tank is tricky

Craig E S. on

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Awesome

Rick B. on

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HOLLY J B. on

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Great customer service and satisfaction

Michael D. on

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GENEVA JAZZMAIN W. on

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I would have continued to rent here, but i can not afford it due to some financial hardships. The staff was very helpful and always pleasant.

Delbon F. on

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Cynthia C. on

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Eugene L. on

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Nathan Michael S. on

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Thank you all for your service over the last 12 months!

MADISON R. U. on

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Victoria E. K. on

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The owner, Crystal, said some comments that were rude to me, then was overly nice trying to make up for it. Moving is never fun, and you never know what ones situation is. Customer service can definitely improve.

JACOB R. C. on

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Lennon J. on

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John V. on

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David J. on

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Ashley C. on

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Craig S. on

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The MovingHelp site is a bit glitchy, but excellent customer service helped me sort out a recurring issue. It would also be nice if the Uhaul personal Ubox reservation page had more details (for example, my Ubox drop-off preferences were submitted but I did not see them displayed anywhere), nor was Ubox pickup time displayed.

JALEESA MONAE D. on

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Great experience and customer service fast and easy

David J. on

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As we were auto payment patrons, I constantly requested that all contact be made by email or text. This was never accomplished. USPS usage to send me a receipt was never necessary and costs the owner.

JOHN ADAM R. on

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Service is great friendly employees

SAMUEL R. on

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Your team did a great job.

Marcus Samuel G. on

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good job..!

Barbara A. on

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Made our move so much easier and excellent service and friendly.

Dolores Carmen R. on

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Everyone at this location is very nice and professional. I still have a storage there and closed out my storage in Jacksonville Fl D 418 and brought that stuff to La Marque and we'll keep our storage

April I. on

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Stephen F. on

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Terrible. They would not take the trailer.

Irasma L. on

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Excellent, I got lost I made it right at 7pm he still help me wish I appreciate so much because I was coming with a 26 foot truck 4 hours away had to changed my mover people’s from 4-5 pm To 7-8pm

SHARON F. W. on

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Staff always friendly and helpful. If I store again I will choose this facility.

Trey W. on

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ULRICA SALOME F. on

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Convenient location close to my home. No issues with facility and staff was very accommodating. Pleasant experience moving in and moving out.

tawana S. on

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Keisha M. on

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Marcus C. on

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george leroy h. on

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Michael d. on

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Manager is on top of her Game . Always helpful. Make sure you pay your Rent on time, every time, as they have a Zero Tolerance policy against late payments. It’s about 3 times cheaper than using POD

George Edward B. on

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very good

MICHAEL D. S. on

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Great facility. Great staff. Not enough good things can be said about Crystal and her staff!

RICCIARDI`S I. on

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Nice people to work with. Crystal was the best manager.

JANIS ANN B. on

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Michael G D. on

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About the most friendly customer service staff I’ve encountered.

REBECCA LYNN G. on

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I always felt safe and secure personally as well as for my belongings that were stored there! Thank you so very much!!!!!!!

JENNIFER D B. on

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Great location, price was on point. Service was stellar.

Orvis Wells H. on

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Crystal & Brandon are great. I stored my commercial equipt & trailers there for 2 years. Highly recommend them. 5 stars.

LINDA S. W. on

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We have been with this U Haul business for years, not one problem.Highly recommend.Crytal and her staff the best.

Keith Milo K. on

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Staff is great place is a safe area facility is ok. Easy come and go ground level climate control. Only negative is prices is ridiculous.

TREVOR LANE R. on

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Everything was wonderful! I was nervous about driving the 26’ truck, but once I got out on the road it was very smooth and was easy to handle. Crystal @ the storage was amazing! A true asset!

DEMETRICE YVETTE A. on

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The onsite manager was great friendly helpful I really appreciate her service

IRMA ROMERO M. on

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Great experience!!!

Dana Martin L. on

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The people at this facility are the best. Very friendly, polite and very helpful. Highly recommend this business.

Theresa Dean K. on

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Staff very helpful!! Facility clean and well maintained.

Marla B. on

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Great people and service.

george leroy h. on

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Excellent

MARY ALICE S. on

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Thank you

Shirley Marie M. on

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Best place to rent storage. Everyone is on the ball here. Absolute reflection of great management!

MALLORY CHENIECE J. on

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Thank you

MARY ALICE S. on

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Very pleasant and polite program manager who waited on me. Thank you!

DENISE S. on

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Thank you for your service.

MARY M. K. on

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Love them all

JENNIFER PRUDENCE W. on

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We have always received excellent customer service at this location.

Mitchell Adam G. on

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Staff was very friendly and the answered every question I had and was very professional. I would recommend them to anyone.

Marion E G. on

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The experience before move in on the phone and the day of was great

Janie L. on

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Staff members were always helpful and friendly and will always work with me on my payment

JOHN HENRY R. on

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Things were great.

Stanley Dewayne H. on

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Very pleased.

BEVERLY M. H. on

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If I need a storage in the future I would not hesitate to return to U Haul storage.

kerry s. on

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I would not hesitate to store my boat here again. Very nice facility!

JESSICA MARIE R. on

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Love the manager & of course the rest of the staff. They were all great & answered any & all questions I had. La Marqué location is awesome. Thanks so much for all the help I needed

YOLANDA R. on

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I appreciate the service and the U-Haul staff. I would highly recommend someone there for storage. Thank y'all so much for everything.

SHAWN R. on

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Helpful, courteous

ROLANDER PATRI T. on

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Great customer service. The owner/ mb manager is very knowledgeable as well as the rest of the staff. Very professional ! I highly recommend me this location in Lamarque to anyone Thanks RPT

ROBERT L C. on

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Great customer service!

kerry s. on

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Great management. We decided we needed a different space from the one we reserved and it was no problem. I like dealing with happy people and the management here is very happy, especially Crystal.

Latunia S. on

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Thank you guys for everything!! :)

JOSEPH M. on

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The only thing I didn't like that you don't probate the bill when someone move's out. When someone is moving and looking for a new storage and one comes available they have to put a deposit down

SABRENA ANN L. on

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This isn't my first time dealing with this facility. The manager Crystal has made each and every experience below average.

KATIE Leann B. on

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Thank you for having a nicely staffed and clean location. we were both very pleased with our stay

connie dell t. on

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The staff at this facility was very helpful and courteous. They were knowledgeable, gave accurate information and assisted me as needed. Crystal was especially helpful to me. Thank you.

Carla K. on

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Debra rose C. on

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Staff and manager are so helpful, thumbs up to their hard work.

VAN KERMIT H. on

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I felt my storage items were well secured. The whole facility was well taken care of and the staff was friendly and courteous every time I dealt with them. Would use them again would recommend them

Roy R. on

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Owner and staff provided world class customer service. Grounds are very well maintained.