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Maruti ICustomer Reviews for U-Haul Moving & Storage of La Marque
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always a pleasure using the unit at this location
Larry T | Overall ExperienceThank you!!
Betty H | Overall ExperienceVery helpful they understand when you need help on something they there to help you it a blessing
Raelene S | Overall ExperienceGreat customer service from all staff members
JAMES M | Overall ExperienceThanks to the staff who work there I was able to store my 26 foot truck without a hassle.
Harini W | Overall ExperienceKathy, Mitch and all the gang are very nice and helpful would recommend to everyone.
MARY R | Overall ExperienceKathy and Mitch and rest of staff are all very friendly and helpful. Would and have recommended this location.
MARY R | First ImpressionsEnjoy spot and the staff very helpful thank you for everything
Randy N | Overall ExperienceGreat place
Alton C | Overall ExperienceI appreciate it. The good customer service that we shared always polite and willing to help. Thanks for everything
CLAIR M | Overall ExperienceI move out of storage on 1/27/25
PHYLLIS M | Overall ExperienceThank you for all you do..
Tamu W | Overall ExperienceSuper clean and secure facility. Very nice, knowledgeable, and professional staff. Would highly recommend.
Tabith M | Overall ExperienceAll staff members were always very helpful when you had any questions. I was called when I didnot have the locker properly locked. All the staff members were perfect. I will recommend this U-Haul to everyone, thanks for your great service .1
ROBERT W | Overall ExperienceIt's only one problem I had when I got the truck they didn't give us the key to the lock and I had to delay time about moving stuff they had to call locksmith to cut the lock off and my daughter lives in Galveston and it was no trucks available she went to one per place and they were so rude to her so we had to go to Lamarque and get a little truck and I know about 30 miles one way but I loved Miss Kathy Old Galveston road and Mitch in Lamarque
CAROLYN S | First ImpressionsPaul Bunyun is top tier the best... thank you kindly
John G | First ImpressionsAll the employees there were extremely excellent they help me with every need I was requiring they make u feel comfortable and they are very easy to talk with never got mad bout anything always stayed with a smile or a simple wave they were the best
JOYCE B | Overall ExperienceMitch was working at the facility and he was absolutely fantastic. I had just driven from Colorado and he helped me get my car off the auto transport and then he showed me a couple different storage units that were available. He was great at making me feel welcome and he was very knowledgeable.
Andrea S | First ImpressionsEmployees were very helpful. Been waiting for a long time to have a spot.
Thuyet V | Online Move InThe last with her 9 dogs was real helpful over the phone and the gentleman with the Paul Bunyan personality made my day. Thanks you two for such commendable work😁🥰
John G | First ImpressionsA shout out to my new Brother Mitt.
SHARON S | First ImpressionsYou never gave special to long term customers and prices went up without notice. You always gave me used key fobs that never worked and had to wait in the office for hours to get another used one. You never could get my address and my bank info straight, it didn't matter how many times I gave it to you. So much more.
ANNIE K | Overall ExperienceThank you for assisting in my worst time of surviving my husband death.
BRIDGET W | Overall ExperienceChristal and staff are the best ever so kind and friendly always. I would come back and tell all my family and friends. Thank you guys for all your help.
SANDRA D | Overall ExperienceExcellent customer service! Safe and secure for all storage needs. I highly recommend this storage location.
LISA B | Overall ExperienceEmployees at this location are awesome. They go above and beyond to meet my needs. I won't go to any other location because any other location will suffer by comparison. Mitch and Zane are the best!
PAMELA P | Overall ExperienceExcellent service turned my bad day into a good day. Thanks to Mitch for great customer service!!
Angel M | First ImpressionsMitch was very helpful and has a wonderful demeanor. I would come back to this location just because he was so kind and helpful.
PAMELA P | First ImpressionsEveryone there make u feel very comfortable and they are all super friendly
JOYCE B | First ImpressionsEveryone was very helpful of getting me getting a storage very pleased with them
Narciso S | Overall ExperienceEveryone was very helpful.
Narciso S | First ImpressionsThe overall process was great very easy and quick!
Christina Y | First ImpressionsEverything was great. I just thought 1 of the employees I encountered on move in day was not as nice as all his coworkers. I wouldn't say he was rude he just wasn't as nice as everyone else
Betty R | Overall ExperienceCrystal does a great job of managing and maintaining the facilities.
BOB S | First ImpressionsStored here 3+ years & moved from large to smaller storage as needed. Site is kept immaculate & staff is great.
TRACY A | Overall ExperienceThere should be a tab for exemplifies excellence because there are no Words for the service we have received, Just want to Say this location should be the model of service around the globe. Service has been the same over a 20 year period.
SHIRLEY C | Overall ExperienceFriendly people.🤗
PATRICIA J | First ImpressionsNeed pest control done . I fou d a dead rat in my unit and a long snake skin inside as well . All i had in storage were books and a golf cart . No food items .
RAMIRO H | Overall ExperienceWhile the facility was perfect, it couldn't compare with the excellence of the staff. Everyone, from every position on every shift on every visit went beyond to deliver service that exceeded any previous moving and storage experience I have had on 4 continents over my 78 years. Courteous, patient, knowledgeable, flexible, caring, and efficient. If I had to ACTUALLY record my experience in the above question: it would be 10 ! And, those were the front line employees I met, but I must also complement the on-site managment and training staff that created and maintained such a group of extrordianary individuals and team members. A special thanks to Crystal, the manager at 4701 Gulf Frwy. You and your team ROCKS! Lastly, thank you U-HAUL, for establishing a high benchmark in the moving industry. The Faires's
ROY F | Overall ExperienceFirst time using storage and the gentleman yesterday from morning to afternoon held my hand and walked me through each step. Perfect job! Thank you
Ashley M | First ImpressionsMy experience with Uhaul La Marque for the past fifteen (15) years was truly amazing. Ms. Crystal is an awesome manager. She is always pleasant, friendly, she makes her customers feel appreciated; she's on point with answers to questions, on it if there are concerns, and always a pleasant attitude. A shout out to one of the staff Brandon. He has exhibited noting but professional service. I have enjoyed renting from this location. I'm saddened to leave. I wish this location nothing but the best. The manager and staff should be commended by Uhaul. The company should be proud in my opinion to have Ms. Crystal a part of their management team. I highly recommend this location for anyone's rental needs. Thank you Ms. Crystal for an awesome experience. I hope i receive and have the same experience with the new Uhaul location on the Gulf Freeway in Houston. Thank you! Wanda Freddie
WANDA F | Overall ExperienceKeep up the good work
RAY W | Overall ExperienceThis is one of the best storage places I have ever used and would highly recommend. Convenient access and the staff is great. I have also rented several trucks from these folks with no issues.
David H | Overall ExperienceThe lady in charge there was very helpful and accommodating… she was a pleasure to deal with …
kenneth n | First ImpressionsVery helpful
Raelene S | First ImpressionsActually must have not been so good of a day with the bald short guy. We asked for a dolly just to help move the furniture and he was a bit not so friendly. He told us where it was but never went to retrieve it for us.
DEMIKA D | Overall ExperienceCalled coorporate to log a complaint see my name and notes for complaint.
JOSEPH A | First ImpressionsFriendly personal and knowledgeable
SHARON J | Overall ExperienceI would definitely use this location again. The staff and manager are always professional and helpful. I had two vehicles parked here and I had no worries. I even forgot to lock my trunk once and everything was there when I came back. This is a very secure location with an excellent staff
Keosha N | Overall ExperienceThis location was exceptionally awesome and the staff
NATALIE J | Overall ExperienceMs. Crystal is AMAZING!!!!!!
DERESE T | Overall ExperienceStaff and managers not friendly and that is why me move over to public storage
KENNETH L | Overall ExperienceThank you Crystal and the U-Haul team. Always amazing.
Cruz M | Overall ExperienceEmployee was very rude and disrespectful... there is one girl there that is a total sweetheart sorry I don't know her name... There was a young gentleman and n older lady that were extremely disrespectful !!!
BRYAN A | Overall ExperienceEverything was great! The only thing that wasn’t appreciated was I did not receive prorated rent back on the unit. I paid a full months rent and moved out 6 days later. Never received any money back for the month. Just feels a little shady!
Keith M | Overall Experiencevery clean and nice
Kimberly I | Overall ExperienceGood Job!!
Beth M | First ImpressionsThey was a true blessing and I woulgo back if needed. Thank You for everything.
Valencia A | First ImpressionsStaff who helped me was very professional and nice. He accommodated me well, made sure all my needs where met, he was thoroughly and made sure I understood everything!
BRITTANY G | First ImpressionsAppreciate the fast response to the over charge payments. Management is excellent. Thank you.
Jonathon A | Overall ExperienceI noticed before moving my things into the until I had reserved that not everything would fit. So I went to the office and Crystal was more than happy to assist, and was able to find me another until at the Texas city location! Even though I had this minor hiccup, Crystal was able to find a solution and make the day a success!
Meghan R | Online Move InEverything good,but you need more staff people. It gets real busy and that last time I was there you had only one guy working trying to help 6 or 7 people. That itself took allot of my time and others in here to that needed help.
Steve P | Overall ExperienceAlways friendly and helpful anytime Uhaul services are needed.
LARRY R | First ImpressionsStaff very courteous and helpful. They even made a follow up call to verify all was good. Over the years I have rented at numerous locations across the USA and this one ranks right at the top.
Rusty F | First ImpressionsVery nice employees and always willing to help.
EDWARD D | Overall ExperienceFrom the day that I relocated from Georgia to Texas last June, the Uhaul storage facility located in LaMarque Texas, supplied all of my moving and storage needs. Chrystal and her staff were professional, friendly and helpful in every way possible. I would recommend their services to anyone. Thank you, Gail Black
GAIL T | Overall ExperienceCrystal and her staff do a great job. I originally chose this location due to its convenience to Galveston. It's indoor humidity controlled and had no water during Hurricane Ike and only a few inches during the Great Flood in Houston. I packed my stuff in plastic totes so nothing ever got wet - which is very important in Galveston County! The security is great too - much in demand for single women. And I'm going to miss these guys!
SUZETTE R | Overall ExperienceCrystal runs tight ship , everything in great order . Will use and recommend .
MARIO F | Overall ExperienceWe were with them for many years. They took fabulous care of us and we have already recommended them!
SHARON B | Overall ExperienceCrystal and the rest of the staff were always extremely nice and helpful. If I ever need storage space I will definitely be back.
TERESA M | Overall ExperienceCrystal and crew are the best storage staff I’ve ever met! They care, Crystal gets to know her customers and is very respectful and friendly. I HIGHLY recommend them!
KATHLEEN H | Overall ExperienceGreat staff! Always friendly and helpful.
Elizabeth A | Overall ExperiencePEOPLE WERE GREAT AND HELPFUL
KRISHA L | First ImpressionsNice and friendly people
Felicia R | Overall ExperienceThe manager was very helpful knowledgeable and took her time...
Robert J | First ImpressionsMs. Crystal and her staff are always accommodating, friendly and pays close attention to our needs. We are always treated like family which is why we keep coming back and will refer them to everyone we meet.
Chris L | First ImpressionsCrystal was awesome! Super helpful, super friendly
JAMES M | Overall ExperienceCrystal was always a pleasure to speak with. She always helped with any questions we had. Also, Brandon was polite and professional. He helped me maneuver a large uhaul truck throughout the facility. Great service all around. Thanks so much
CHRISTOPHER R | Overall ExperienceAlways my go to when I move
Brittany D | Overall ExperienceThe GM Crystal is the best most friendly and professional as well
sherry H | Overall ExperienceManager was wonderful. Very personable and friendly.
CASSIE S | First ImpressionsStaff at both facilities were friendly, very helpful, explained the rules clearly.
Barbara E | First ImpressionsWould love 24 hour access due to my schedule
Ellen L | First ImpressionsVery satisfiedo
PATRICK B | First ImpressionsDissatisfied with the fact that I paid a full month, checked out on the 15th September and was told that there was no refund for the two weeks early checkout
LINDA L | Overall ExperienceThe lady that helped me was incredibly helpful and wonderful to work with!
DARREN R | First ImpressionsAll staff was very friendly & helpful, would come again
Patricia S | Overall ExperienceI always use Uhaul for all my needs and my family needs.
Diana E | First ImpressionsThe staff was very friendly and accommodating I am very pleased with my experience
Joshua R | Overall ExperienceCrystal Snider, the facility manager, was absolutely incredible: extremely knowledgeable, very helpful and friendly. Everything done with expediency and efficiently. Staff competent and friendly as well. I will recommend to all my friends.
OLIVER O | First ImpressionsLook forward to future services. Thanks
George H | Overall ExperienceChrystal was simply the best at UHaul, she was just excellent to work with as was her entire staff.
DENIS R | Overall ExperienceMy first time using a truck and storage unit everything was on point And professional I will definitely recommend and use your facilities in the future
James P | Overall ExperienceI've worked with U Haul previously with purchases of moving supplies. They have always been super professional and nice.
Shernice C | First ImpressionsThe staff was amazing. Special thanks to Brandon for helping me during a very stressful time and situation. Excellent customer service from all!
SYDNEY G | Overall ExperienceAs always Crystal and her staff made my visit easy. From the moment my son and I walked through the door Miles greeted us with a warm hello. When Crystal came out front to assist he remember me and called me by name as well as remembered my profession. She was kind, fast and offered us the best bang for our buck. Check in as well as check out was easy. I will never use another company! Hats off you guys!
KALON C | First ImpressionsIt was my first u-haul storage….everything went fine here…..might have to try one in Georgia.
PERRY M | Overall ExperienceBrandon was amazing at helping me find the perfect unit for my needs. While my movers were there, we realized that my items wouldn't fit all in one unit and I needed another, Brandon immediately found me one and I was able to get all of my items packed away. I admire how clean the facility grounds are as well. The whole team is very helpful and knowledgeable. Im very satisfied thus far.
SYDNEY G | First ImpressionsYou all work with the unworkable you are beyond helpful and I thank you sooo much
Tashieka D | Overall ExperienceThe staff went out of their way, even brought me a bottle of cold water while I was unloading into the climate control facility and then helped me when I detached the trailer I rented
Kevin R | First ImpressionsStaff very helpful and friendly
DORIS H | Overall ExperienceThe people were very friendly & helpful. Unfortunately the rate increases were were too much for me
Pete S | Overall ExperienceVery clean and well kept.
Oscar G | Overall ExperienceCustomer service was super
Keysha F | Online Move InThe manager was simply fantastic, very personable and professional.
DENIS R | First ImpressionsThe staff is absolutely fantastic!!!!!
Timothy S | Overall ExperienceYour facility is very nice and I recommend your busineandss with a big 👍 and crystal is extremely helpful and pleasure to deal with, so a big thumbs to crystal........
THAD M | Overall ExperienceI was appalled as I was moving in; then told I had not paid for the unit when clearly the funds had been taken out of my account!!! Of course I had to prove. I had paid!!! I most definitely will think long & hard about using this particular Uhaul again. It only takes one time to be shamed!!!
Carolyn T | Online Move InHad the pleasure of doing business with Crystal in the front office, she is very professional and greeting you as you came in. We need more people like her in this world. -Joanna
TROY W | Overall ExperienceCrystal and her team do a great job keeping this facility secure and clean. I've already recommended to a friend.
kimberly a | Overall ExperienceCould not have been a better experience. Highly recommended!
WILLIAM B | Overall ExperienceCrystal was the most helpful and friendly manager. Her staff were also grit and helpful. They handled any situation kindly and quickly. I would highly recommend using the La Marque facility.
HEATHER A | Overall ExperienceOMG if I get his name wrong I’m sorry I been through some heartship while using your facility Brandon was so understanding a weight was lifted off me just because he was so kind and while I moved my last load out there was a young man taking out trash stopped to take my keys and let me out if I could give a 10 they got 20 thanks so much
Delincia L | Overall ExperienceThey have my account so mest up I am unable to make payment or get any correspondence directly to me. All I here is untruth and unfulfilled promise
ANNIE K | First ImpressionsCrystal has been there since 2005. I have returned and rented equipment there many times. I like the key fob to get in
Terry P | Overall ExperienceBoth Crystal and Cole were very helpful.
LARRY H | First ImpressionsEveryone was very helpful
LAUREN K | Overall ExperienceThank for understanding about weather in Illinois.
JAMES M | First ImpressionsCRYSTAL the operator slash manager was extremely nice and friendly and very helpful for us. Thank you.
THAD M | First ImpressionsCrystal and Cole were patient answering questions
Olga M | First ImpressionsBesides the amazing prices, the staff are super nice and helpful. The manager Crystal is very understanding and nice. I would highly recommend this location for storage for anyone looking no matter your time frame. Thank you so much for the best customer service experience. ❤
Johnnisha A | Overall ExperienceThe manager and her staff had exceptional customer service. They were always friendly and the storage facility was always clean.
SARAH J | Overall ExperienceCrystal was very accommodating, helpful and friendly. I am very satisfied using this storage facility.
Alexander T | First ImpressionsStaff top notch from the manager down. Awesome experience. Very well kept.
Rodney G | Overall ExperienceCrystal Snider and her staff were excellent. They went above and beyond to make sure my experience was excellent. I will recommend U-Haul Moving &Storage of La Marque to everyone.
Steven L | Overall ExperienceThis Employee is a keeper for Uhaul.. I hope to work with her again and she needs a raise...
GABRIEL J | Overall ExperienceThank You Crystal Snider for all your help. You came to our rescue as we needed a unit ASAP and you was able to assist us. You are so kind and helpful. THANK YOU
NEIL E | First ImpressionsFriendly, courteous, knowledgeable, attentive, and patient. Absolutely a great experience. Two thumbs up. Thanks again.
Teri L | First ImpressionsI'm Happy thanks 🥰
Patricia A | First ImpressionsCrystal and her staffer’s are very friendly and helpful. Highly recommended.
THUYET V | Overall ExperienceCrystal was extremely helpful and very accommodating. She made what was already hectic move so much easier.
Sheena K | Overall ExperienceThank you.
THOMAS W | Overall ExperienceVery well run place
Charles L | Overall ExperienceGood service..
Alfredo L | Overall ExperienceCrystal Snyder was a SUPER manager
WILLIAM E | Overall ExperienceChristal is great, accommodating and personable. Really enjoyed the years we used this facility.
BRENDA S | Overall ExperienceEverything was great Well run facility.
Robert H | Overall ExperienceCrystal was very polite and explain everything well
ARNAE D | First ImpressionsU-Haul would be my first choice if I need to store something great place to store your good's management very polite take care of their business.
TROY S | Overall ExperienceEveryone was professional and helpful!
Ruth A | First ImpressionsManager was very polite and helpful. Yes I would recommend and will be back.
MONAJULISSA A | Overall ExperienceI love this place they making the moving process so much easier and they walk you through step by step. Crystal and her team are phenomenal. If you need storage or a uhaul please stop by and see her and team. Awesome
LATARIA N | Overall ExperienceCrystal was helpful to make sure we had the right size unit to unload the truck and caring and accommodating when the moving crew was hours late to unload the truck. A true pleasure to work with!
KYLE A | First ImpressionsCrystal is extremely helpful, knowledgeable and friendly. Always a pleasure to see and speak to.
THUYET V | First ImpressionsCrystal is always awesome to deal with.
DAVID V | First ImpressionsUhaul has become too expensive. The prices for uhauls storage and especially their trucks is unreasonable.
Jason J | Overall ExperienceTweek your application page for secondary phone requirement, not everyone has a secondary phone, and make clear you will need a second person on application and the second persons phone cannot be the same as the primary applicants secondary phone.
Cynthia R | Online Move InCrystal was amazingly professional and very pleasant working with, everything was awesome, and thank you!!
Sean R | Overall ExperienceGood place
Donald R | Overall ExperienceGreat customer service
VICKI L | Overall ExperienceExelent service from manager Crystal.
Sandra V | Overall ExperienceY'all was excellent and a big help thank you
Jamal b | Overall ExperienceVery impressed with the staff and help they provided. Great location and easy access!
Ramon H | Overall ExperienceGreat service from clerk and other employees
OMAR R | Overall ExperienceU-Haul was so easy to work with. Christal was so helpful and friendly that we feel like we have a new friend. She even went the extra mile to help us with other stuff too. Thanks so much! We will recommend for sure!
CHARLES O | First ImpressionsFacility was very organized and well maintained. Super impressed with the helpful staff.
Ramon H | First ImpressionsWell taken care of. Crystal Snider thank you so much for taking care of us as customers.
Olivia A | Overall ExperienceThis is the best location where customer service THRIVES! The staff goes above and beyond to make sure my options accommodated my needs!
Mshindi S | First ImpressionsLos elegiré siempre!Cristal fue muy amable y me tuvo mucha paciencia porque no hablo fluido inglés.Volvería a elegirlos!
GUSTAVO F | Overall ExperienceExcellent customer service
Keosha N | First ImpressionsService was great. The attendant Crystal Snyder is A1 AWESOME! She needs recognition for all she does. I've worked with her in he past and she is why I went back to Uhaul.
SONYA M | Overall ExperienceYou need to prorate if only a portion of the month is used. We can’t always exit on the day we are billed. Also if we rent a truck and qualify for a month free storage we should be able to apply that to an existing unit.
Keith E | Overall ExperienceStaff was very nice and friendly. Enjoyed talking with them about the rental of space. Very helpful.
Howard B | First ImpressionsThanks the the manager I forgot her name but you rock and thank you for everything
MONICA R | Overall ExperienceGood people
Donald R | First ImpressionsProperty manager... can’t seem to remember her name but she’s freaking awesome and was so helpful
Mark A | Overall ExperienceEveryone was excellent and friendly, would use their services again. Was not happy about calling references for rentals on the spot but that is my only complaint about uhaul as I am retired and don't have very many references, all family is no longer living.
JAMES C | Overall ExperienceGreat service and clean facilities.
JASON H | Overall ExperienceSatisfied with our U-Haul in our location. Crystal is an excellent person to work with. She has the answer to issues that may come up at her location. She is a real 24/7 director/manager all the times we have needed her services.
Willie P | First ImpressionsCrystal has a class act at her facility. Excellent service. Very knowledgeable people.
BEATRICE S | Overall ExperienceThe young lady was very nice and helpful. I love working with her. She’s great!!!
Ivory L | First ImpressionsBrandon the General Manager went above and beyond to help me on my move. His customer service was truly outstanding and made my move to le marque easy and stress free. He went above and beyond the scope of his job to assist in every way possible. Brandon is a model employee and a great manager.
BRETT D | First ImpressionsCrystal and the staff were amazing! Brandon was awesome as well. He was always friendly and accommodating my overall experience was really good. However, the rent increases and late fees are ridiculous. The only reason I’m giving 4 stars is because of the awesome staff.
SHIRVONNE A | Overall Experiencegreat custumer service. thanks
Carolyn H | Overall ExperienceThanks to the lady that helped me out I forgot her name but she was nice and kind to me.
MONICA R | First ImpressionsThe best place to handle your storage needs.
John R | Overall ExperienceAwesome service and staff. Thank you
Judith C | Overall ExperienceManager Crystal and the staff are super friendly and helpful. Would recommend to anyone
RUSSELL A | Overall ExperienceAll my things on my storage was destroyed
michella j | Overall ExperienceWonderful customer service very polite and understanding of my needs.
shada w | First ImpressionsCrystal was amazing her customer service skills and excellent
YVETTE L | First ImpressionsCrystal and the young man helping (did not get his name) were nothing short of amazing! From the very onset of calling to schedule truck return. Crystals customer service was second to none!! She made a very long, stressful move less so. Crystal showed care and compassion for me that most people don't care enough to bother with! Uhaul LaMarque, Texas has someone very special with Crystal. She should be commended for her care of the customer 1-million times! Also, the young man helping who’s name I did not get! Both are exceptional employees! With great thanks, Robert Wayne Jordan RN
ROBERT W | First ImpressionsStaff was super friendly and very helpful. Thanks!
JANET D | Overall ExperienceThis location goes out of its way to help and satisfy the renters. The staff is friendly and helpful and the manager, Chrystal, if great! They've earned everyone one of those five stars.
SUZETTE R | First ImpressionsCrystal is a god send. Always smiling and helping . thank you crystal for meeting all my storage needs over the years. You will always be successful.
ROBERT A | First ImpressionsI’ve rented here many times. Extremely well run facility. Crystal is tops. Providing positive customer experience is her business, and she clearly takes it very seriously.
Shirley M | Overall ExperienceWe rented for 8 months and were always taken care of. Thank you
JEFFREY A | Overall ExperienceThe owner of the location were always helpful and friendly. We had numerous of conversations and her staff were amazing. If I ever want to store some things I would go through her location even if it’s out the way.
KEISHA L | Overall ExperienceCrystal snider was professional and took care of all your needs calming you down after a stressful move before and after i trully appreciated her and all the guys who work there..thank you so much
LAVONDA K | Overall ExperienceFantastic and quick service
PEGGY L | First ImpressionsThe only problem I had was that you had to rent the storage room again for another month. I only needed it for 4 more days I didn't like that but otherwise it was okay
Sherry L | Overall ExperienceCrystal was so helpful and made it easy for me with the storage even when I got behind on my payment would definitely recommend
Treveone M | Overall ExperienceThey go out of their way to work with you.
SANDRA L | First ImpressionsCrystal was outstanding. Great customer service.
John B | Overall ExperienceFriendly helpful and amazing.
Sergio A | Overall ExperienceThese folks are very friendly and helpful. You’ve never been in a u-haul like this one. All kinds of curiosities and interesting things to look at and purchase. If your looking for something different for a gift, this is the place! Go look.
Shirley M | First ImpressionsCrystal is the best.
Treveone M | First ImpressionsThe facility was clean, organized, secure and well lit. The staff, including the owner, was friendly, knowledgeable, helpful and accommodating. Uhaul made our move so much easier. This was a great experience and I would use them again.
LAWRENCE W | Overall ExperienceOutstanding facility and staff
steve w | Overall ExperienceI only left because I needed a storage with a 14’ door for a motor home. If this had been available at this location I would absolutely have stayed. The facility is great and the staff has always been very helpful in every way possible. I am sad to have to move.
Charles W | Overall ExperienceStaff was very helpful and professional, would definitely use this location if needed in the future and would highly recommend friends and family.
John a | Overall ExperienceIf I ever need a storage again I will come there staff wss very friendly and nice no problems and emailed me and everything very nice people and
Sparkle S | Overall ExperienceCrystal and her staff are always above and beyond! Some of the best people. Always a pleasure!
Christin W | First ImpressionsI appreciate the well customer service I had with U-Haul if I need U-Haul again I will definitely go back. Thank you 😊
Jeannette E | Overall ExperienceExcellent I will recomend this facility to friends and family.The manager was very helpful and friendly and the place is very clean definitely I’ll recommend it thank you
DYLAN A | Overall ExperienceThis has been the best storage experience I’ve ever had. I have had to use storages very often and I wish that all could have been this pleasant. Thank you team for the great service.
Pamela D | Overall ExperienceFriendly, knowledgeable and most helpful. Definitely would recommend and a convenient location for my needs. ThanKS again
GLORIA D | Overall ExperienceThe staff was very helpful and pleasant.
GREGORY A | Overall ExperienceCrystal was always helpful during the 15 years I had my storage units . The units were always clean, well maintained and so was the restroom ! I would highly recommend this storage facility to anyone.
STEPHANIE H | Overall ExperienceThis is an excellent storage facility. Very clean and well maintained. We had an excellent customer service throughout the past years. The staff is very friendly and helpful. The manager is very professional and super nice. We definitely recommend this place to anyone who need to rent a storage facility, even if you have to drive far to get there. It is absolutely worthy. We will definitely use their service again if need be.
Roy R | Overall ExperienceVery friendly
KENNETH L | First ImpressionsBrandon was very helpful and informative
Alonzo R | First ImpressionsWas a very nice and well kept property i will store with you again if i need to thank you
ALAN L | Overall ExperienceManager was very hardworking, nice and extremely helpful.
NICOLE A | First ImpressionsCrystal and her team are extremely courteous and professional . She has been extremely accommodating and helpful during our move. She is willing to go above and beyond to provide a great customer experience.
ROBERT L | First ImpressionsExcellent customer service and great clean facility
GLORIA D | First ImpressionsGreat customer service!!
Patricia E | Overall ExperienceI like how super easy it was to reserve a spot online, even with a free first month. The office staff was very friendly and helpful also. The only problem I have is confusion regarding the hours.. I was under the impression that I had access to my unit until 10 pm every night but apparently that is not the case unless you are granted special "after office hours access". Regardless, I have been very impressed with UHauls convenience and service throughout my moving process.
Amanda J | Online Move InThey went out of their way for us.
Tina H | First ImpressionsCRYSTAL IS GREAT
EDWARD B | First ImpressionsI wouldn’t recommend u guys to anyone if u would allow someone to lock someone else belongings in one of ur units because of there personal feelings is beyond me. I’m very upset the way this situation is being handled and it’s not fair to my children to have to go without because of someone’s personal feelings. I want my stuff out that unit. U can tell from the tone in someone’s voice when they are being spiteful and I think it’s pretty messed up that this is able to go on. My kids are suffering behind this
NATASHA L | First ImpressionsWe had no problem thanks for having us
WILLIE L | Overall ExperienceCrystal has to be the most help and friendly person that works at U-Haul. She obviously takes great pride in her facility a her customer service.
SPENCER L | Overall ExperienceEvery thing was great thank you very much
Michelle L | Overall ExperienceWonderful experience!! Thanks everyone. I will be back. -Dave from Denver
Dave R | Overall ExperienceCrystal and her team are hands down the most helpful people we have come across since we have moved down here. They will help you any way possible even if that means helping you get in touch with a great realtor if your previous living arraignment changes and you don’t have anywhere else to go. 12/10 every time!
TREVOR L | Overall ExperienceThe team at La Marque Uhaul has always treated me with respect. They go out of their way to be helpful. They are always cheerful when they answer the phone and never make you think you are a bother.
FLORENCE E | Overall ExperienceGreat services, professionalism, and quality facility.
Mark A | Overall ExperienceJust one thing. The gate access closing time should be 24 hours. Everything else is 1000.
Arthur L | Overall ExperienceGreat customer service
SHERRY K | First ImpressionsHelpful staff, and secure facility. Would rent space here again, thanks a bunch!
Alexandria E | Overall ExperienceEveryone was nice and helpful. Big and clean facility.
Manuel D | First ImpressionsVery good communications
BRUCE H | First ImpressionsAwesome customer service
KYLA J | First ImpressionsCrystal is exceptional.
steve w | First ImpressionsReally good storage facility. Well run.
james W | Overall ExperienceI was dealing with a difficult transition of evicting a tenant and needed storage for tenants personal items. The staff got me a truck and rental space and absolutely made my day better. THANKS
NoraAnn F | First ImpressionsThe staff were great, best I have delt with, thanks for the great experience
Harvey E | Overall ExperienceStaff was amazing. Made the stress of moving a little less.
Johnathan V | Overall ExperienceVery friendly And helpful staff at all times.
shirley s | Overall ExperienceAttendant was very helpful and professional
Harvey E | First ImpressionsNice and clean storage facility. Move in and Move out was easy
MICHAEL H | Overall ExperienceVery friendly, and the process didn't take long. The unit and property itself was very organized and clean.
Linda G | First ImpressionsStaff was friendly, professional and it was a good experience
Edward G | Overall ExperienceAwesome
Craig E | Overall ExperienceGreat customer service and satisfaction
HOLLY J | First ImpressionsI would have continued to rent here, but i can not afford it due to some financial hardships. The staff was very helpful and always pleasant.
GENEVA J | Overall ExperienceThank you all for your service over the last 12 months!
Nathan M | Overall ExperienceGreat experience and customer service fast and easy
JALEESA D | First ImpressionsAs we were auto payment patrons, I constantly requested that all contact be made by email or text. This was never accomplished. USPS usage to send me a receipt was never necessary and costs the owner.
David J | Overall ExperienceService is great friendly employees
JOHN A | First Impressionsgood job..!
Marcus S | First ImpressionsEveryone at this location is very nice and professional. I still have a storage there and closed out my storage in Jacksonville Fl D 418 and brought that stuff to La Marque and we'll keep our storage
Dolores C | Overall ExperienceExcellent, I got lost I made it right at 7pm he still help me wish I appreciate so much because I was coming with a 26 foot truck 4 hours away had to changed my mover people’s from 4-5 pm To 7-8pm
Irasma L | First ImpressionsStaff always friendly and helpful. If I store again I will choose this facility.
SHARON F | Overall ExperienceConvenient location close to my home. No issues with facility and staff was very accommodating. Pleasant experience moving in and moving out.
ULRICA S | Overall ExperienceNone
george l | Overall ExperienceManager is on top of her Game . Always helpful. Make sure you pay your Rent on time, every time, as they have a Zero Tolerance policy against late payments. It’s about 3 times cheaper than using POD
Michael d | Overall Experiencevery good
George E | First ImpressionsGreat facility. Great staff. Not enough good things can be said about Crystal and her staff!
MICHAEL D | Overall ExperienceNice people to work with. Crystal was the best manager.
RICCIARDI`S I | Overall Experience.
JANIS A | Overall ExperienceAbout the most friendly customer service staff I’ve encountered.
Michael G | Overall ExperienceI always felt safe and secure personally as well as for my belongings that were stored there! Thank you so very much!!!!!!!
REBECCA L | Overall ExperienceGreat location, price was on point. Service was stellar.
JENNIFER D | Overall ExperienceCrystal & Brandon are great. I stored my commercial equipt & trailers there for 2 years. Highly recommend them. 5 stars.
Orvis W | Overall ExperienceWe have been with this U Haul business for years, not one problem.Highly recommend.Crytal and her staff the best.
LINDA S | Overall ExperienceStaff is great place is a safe area facility is ok. Easy come and go ground level climate control. Only negative is prices is ridiculous.
Keith M | First ImpressionsEverything was wonderful! I was nervous about driving the 26’ truck, but once I got out on the road it was very smooth and was easy to handle. Crystal @ the storage was amazing! A true asset!
TREVOR L | First ImpressionsThe onsite manager was great friendly helpful I really appreciate her service
DEMETRICE Y | First ImpressionsGreat experience!!!
IRMA R | First ImpressionsThe people at this facility are the best. Very friendly, polite and very helpful. Highly recommend this business.
Dana L | Overall ExperienceStaff very helpful!! Facility clean and well maintained.
Theresa D | First ImpressionsGreat people and service.
Marla B | Overall ExperienceExcellent
george l | Overall ExperienceThank you
MARY A | Overall ExperienceBest place to rent storage. Everyone is on the ball here. Absolute reflection of great management!
Shirley M | Overall ExperienceThank you
MALLORY C | Overall ExperienceVery pleasant and polite program manager who waited on me. Thank you!
MARY A | First ImpressionsThank you for your service.
DENISE S | Overall ExperienceLove them all
MARY M | Overall ExperienceWe have always received excellent customer service at this location.
JENNIFER P | Overall ExperienceStaff was very friendly and the answered every question I had and was very professional. I would recommend them to anyone.
Mitchell A | Overall ExperienceThe experience before move in on the phone and the day of was great
Marion E | ReservationStaff members were always helpful and friendly and will always work with me on my payment
Janie L | Overall ExperienceThings were great.
JOHN H | Overall ExperienceVery pleased.
Stanley D | Overall ExperienceIf I need a storage in the future I would not hesitate to return to U Haul storage.
BEVERLY M | Overall ExperienceI would not hesitate to store my boat here again. Very nice facility!
kerry s | Overall ExperienceLove the manager & of course the rest of the staff. They were all great & answered any & all questions I had. La Marqué location is awesome. Thanks so much for all the help I needed
JESSICA M | Overall ExperienceI appreciate the service and the U-Haul staff. I would highly recommend someone there for storage. Thank y'all so much for everything.
YOLANDA R | Overall ExperienceHelpful, courteous
SHAWN R | Overall ExperienceGreat customer service. The owner/ mb manager is very knowledgeable as well as the rest of the staff. Very professional ! I highly recommend me this location in Lamarque to anyone Thanks RPT
ROLANDER P | Overall ExperienceGreat customer service!
ROBERT L | Overall ExperienceGreat management. We decided we needed a different space from the one we reserved and it was no problem. I like dealing with happy people and the management here is very happy, especially Crystal.
kerry s | ReservationThank you guys for everything!! :)
Latunia S | Overall ExperienceThe only thing I didn't like that you don't probate the bill when someone move's out. When someone is moving and looking for a new storage and one comes available they have to put a deposit down
JOSEPH M | Overall ExperienceThis isn't my first time dealing with this facility. The manager Crystal has made each and every experience below average.
SABRENA A | Overall ExperienceThank you for having a nicely staffed and clean location. we were both very pleased with our stay
KATIE L | Overall ExperienceThe staff at this facility was very helpful and courteous. They were knowledgeable, gave accurate information and assisted me as needed. Crystal was especially helpful to me. Thank you.
connie d | Overall ExperienceN/A
Carla K | Overall ExperienceStaff and manager are so helpful, thumbs up to their hard work.
Debra r | Overall ExperienceI felt my storage items were well secured. The whole facility was well taken care of and the staff was friendly and courteous every time I dealt with them. Would use them again would recommend them
VAN K | Overall ExperienceOwner and staff provided world class customer service. Grounds are very well maintained.
Roy R | Overall Experience