Customer Reviews for U-Haul Moving & Storage of Lake Square

4965 reviews

10128 US Hwy 441   Leesburg, FL 34788
(North of the Lake Square Mall)

(352) 728-4058

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(352) 728-4058

10128 US Hwy 441
Leesburg, FL 34788
(North of the Lake Square Mall)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

PAUL B. 
Rating:
5.0

Customer did not leave a comment.

Will S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
2.0

give a few free miles on your rentals

CHRISTINE G. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

Ryan S. 
Rating:
4.0

Felt bad for lady she was swamped and all by herself. Should have more workers to help customers. I waited a long time.

JOHN J. 
Rating:
5.0

Super friendly & courteous

EUGENE A. 
Rating:
5.0

Customer did not leave a comment.

STANLEY E. 
Rating:
5.0

Great crew at this location!

JOHN C. 
Rating:
5.0

Bring employees from other stores to this one for them to see how an understaffed shop excells in customer service!

Eduardo G. 
Rating:
5.0

Excellent customer service.

KEITH D. 
Rating:
5.0

Customer did not leave a comment.

TAYLOR C. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR B. 
Rating:
5.0

Trailer looked brand new. It was great!

Richard E. 
Rating:
3.0

Customer did not leave a comment.

Dale J. 
Rating:
5.0

Customer did not leave a comment.

Hal H. 
Rating:
5.0

Customer did not leave a comment.

Janet B. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

First time use abs we are very pleased and will be return customer. Thank you

Raymond M. 
Rating:
5.0

Catherine was very helpful and efficient. She was patient with me and explained everything I needed to know being a newly renter. Her customer service is impeccable! 😁

Tytianna B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Nice trucks and good service

RAYMOND P. 
Rating:
5.0

Great Service and postive experience.

Francis R. 
Rating:
5.0

Everyone was fantastic!!

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

TONESHA G. 
Rating:
3.0

Customer did not leave a comment.

Raiford B. 
Rating:
5.0

Staff exceeded expectations

Ronald R. 
Rating:
5.0

Very nice customer service

PATRICKJOHN R. 
Rating:
4.0

Customer did not leave a comment.

JAMES FORD L. 
Rating:
5.0

Customer did not leave a comment.

Frederick F. 
Rating:
2.0

When dropping off my rental had to wait 30 min to talk to a representative ther was only 2 people in front of me several people behind wer very irritated and frustrated ther was 2 people working one was not trained apparently and kept asking the other girl who was the best employee ther fast efficient how to do the computer entries ever 2 min. Train your employees before leaving them out on the floor to cause long lines and frustrates customers because they dont know what ther doin. Also I could have avoided this whole wast of my time if ther was just a dropoff for returns but as i was told by a employee ther is a 20 dollar charge for just dropping the keys off in a dropbox. As it is now much easier to rent a truck from home depot and lowes for moving furuwhich i was doin or just local truck needs. I have used uhaul alot for long haul movin but for a ine day local rental its not worth the hassle and paperwork

JASON B. 
Rating:
3.0

1.) long line, long wait to pickup equipment. 2.) Trailer tire had a slow air leak. This is a safety issue. After sitting 3 day as I loaded trailer, The tire was almost flat. I had to put air in it a total of 3 times over a 7 day trip.

Frederick P. 
Rating:
4.0

Customer did not leave a comment.

Tina Q. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

The staff was great. Got the truck quick and checked back in quick.

Catherine M. 
Rating:
4.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Customer did not leave a comment.

Jill J L. 
Rating:
4.0

Customer did not leave a comment.

Anita N. 
Rating:
5.0

Superior service as always. Everyone is always professional and courteous and I highly recommend the services.

Suzy K. 
Rating:
3.0

Customer did not leave a comment.

Ramon V. 
Rating:
5.0

Customer did not leave a comment.

ALLEN L. 
Rating:
5.0

Customer did not leave a comment.

SHERRIE A. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Understaffed. Need personnel to improve service.

Ramon V. 
Rating:
5.0

Your service was GREAT. Thanks

JAMES A. 
Rating:
4.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

faster chedk out

JAMES H. 
Rating:
5.0

It was a good experience. Both staff members were excellent.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
4.0

Customer did not leave a comment.

allan D. 
Rating:
5.0

The lady I dealt with was super super nice and friendly and I'd recommend this location to anyone.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

This location is an excellent, clean and very efficient. Staff is friendly, courteous and knowledgeable regarding every aspect.

DAVID M. 
Rating:
5.0

Always a great experience at this location.

William B. 
Rating:
5.0

While I would not recommend U-Haul in general, Catherine at this location is fantastic!! She came to our rescue when the reserved appliance dolly was not in the truck that we picked up at a different location.

KEITH H. 
Rating:
5.0

Customer did not leave a comment.

Fredric O. 
Rating:
5.0

Customer did not leave a comment.

Paresh P. 
Rating:
5.0

N/A

Donald D. 
Rating:
4.0

The truck was awful. I was moving from FL to AL and I couldn't go over 65 without the truck shaking so bad I thought it was going to fall apart. Couldn't climb hills at all. Terrible vehicle. I will not use Uhaul again. For $700, that was ridiculous.

Derrick A. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
4.0

Good customer service

daniel S. 
Rating:
3.0

Customer did not leave a comment.

Bernice J. 
Rating:
4.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Love the facility and the car trailers!

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Gabrielle A. 
Rating:
5.0

The People That help me in Florida were excellent. I believe his name is Vincent in Stuart, VA was very helpful in getting my Pod delivered and William the regional manager was fantastic. Thank You all.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

sharon B. 
Rating:
5.0

Nothing it was perfect in every way Thank you

SHARON M. 
Rating:
5.0

Customer did not leave a comment.

Laura F. 
Rating:
1.0

With the exception of being locked inside the fence overnight with both of our dogs and our then 9-year-old daughter after we paid the upgrade fee to allow for 24 hour access, our experience during the term of our agreement went relatively smoothly. That was until March 1st of 2020 when we moved our belongings out of our storage unit and notified staff that we no longer required use of the facilities. At that time we were paid through the end of February of 2020. The on-site manager even let us borrow a screwdriver and a broom to sweep out the unit before we left. So there is no question that we notified staff we were ending our rental term with Uhaul at that time. Uhaul has consistently continued to charge me monthly rent and just this month completed the process of "selling" our belongings within the unit (it was empty) to apply toward our balance despite several emails informing them that the unit had been empty since 03/01/2020. According to their records I now owe them over $2000 for a years plus worth of monthly storage fees for a unit I did not use in that time frame. So, I would say my overall experience with renting a storage unit from Uhaul of Lady Lake went about as poorly as could be imagined. I fully expect I will need a lawyer to clear up the mess they have created.

Mary P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE T. 
Rating:
5.0

Customer did not leave a comment.

BRUCE M. 
Rating:
1.0

They charged me a fee for damage that they took a picture of before I even picked up the truck. I called customer service and that location was supposed to call me back but they never did and they've charged my card 3 more times

MICHAEL F. 
Rating:
5.0

U-haul should add the inside pictures of previous customers because when I picked up this unit there was a rub rail falling down and not attached to the wall. There were no pictures of the inside of this 5' X 8' pull behind. This should be considered as part of the walk around. I told a time stamped video of the damage in case I was billed for it since there were no previous inside picture's to see or dispute. Easy check-in and easy check-out. SUPER friendly male employee during check-out. He had great customer service and I hope whom ever reads this recognized him of what a great job he did!!! Great employee's sometimes don't get recognized! Let him know that this review was done. Thank you!

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
1.0

Sending notices and late charges i find outrageous, besides is expensive.

jaiiro h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOYD C. 
Rating:
3.0

Customer did not leave a comment.

THEODORE S. 
Rating:
5.0

Sky'd was very nice and helpful so was the code worker's we're super

Hector G. 
Rating:
5.0

Great condition and service

Suzanna H. 
Rating:
5.0

Quick getting in and out.

LISA F. 
Rating:
5.0

Customer did not leave a comment.

michael B. 
Rating:
4.0

Customer did not leave a comment.

GORDON H. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
1.0

MY STORAGE UNIT WAS FULL OF BUGS AND ALL OF MY THINGS WERE DAMAGED!

Leon B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WALLESKA S. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Nothing, just would like to acknowledge Nikki. She absolutely amazing great customer care.

ARTHUR K. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Tim S. 
Rating:
3.0

The drop off process online was really long, I was alone in the cold at night trying to take all the pictures and type information in an empty parking lot. Just would have felt safer to just drop the keys off.

ALEXANDRA R. 
Rating:
5.0

We had a great customer experience at the Lake Square Leesburg, Florida U-Haul. Nikki made sure that the trailer was installed correctly and tested the lights before we left. Upon return we were greeted promptly and checkout was a breeze.

RAYMOND H. 
Rating:
5.0

Have used this location before, I always check here for my rentals

Will S. 
Rating:
5.0

Customer did not leave a comment.

SALLY L. 
Rating:
5.0

If customers request rental blankets and never open the sealed bag they come in, the rental charges for them should not apply... Just a thought. Just a small observation. The staff and equipment were a big help though so that, to me makes up for being charged for the unopened blankets Thank you.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Other than being two hours late because somebody locked the keys into the vehicle when I got there to pick it up and I had to wait. The rental was exactly what I needed.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

RYAN C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

craig R. 
Rating:
4.0

Customer did not leave a comment.

Lloan Ronada M.  |  Overall Experience 
Rating:
5.0

You are doing fine! (More counter staff would help to reduce wait time).

Keith W.  |  Overall Experience 
Rating:
4.0

We had to rent a larger unit and transition was easy. Definitely would recommend.

THAREASSA G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JORGE T.  |  First Impressions 
Rating:
3.0

Being required to purchase a padlock there was a real issue for me. I had a padlock but was told I had to purchase one from them. I hope I don't ever have to use this facility again

janice m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank C.  |  Overall Experience 
Rating:
3.0

I had mice problems and some of my things were damaged.

BERNICE V.  |  Overall Experience 
Rating:
5.0

Jeremy was awesome he went above and beyond with helping me with another storage unit ! Exceptional customer service

Debra N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephanie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shannon f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA D.  |  Overall Experience 
Rating:
1.0

The manager is rude and tried to charge me extra charges for no reason

JENNIFER P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

gary j.  |  Overall Experience 
Rating:
5.0

From bringing our personal items from the Chicago area here to Leesburg in two X-Boxes and then transferring them to two climate- controlled storage units while we found a home in the area, and finishing with the moving company having no problem loading everything up and bringing it to our new home, I could not be happier with U-Haul. Alexandrea here at the Leesburg facility was very friendly, helpful and professional in every aspect. For example, she used the forklift to move our two X-Boxes closer to the storage units door to save us time and steps with the unloading. I have given many recommendations already for using the U-Haul methods in moving. Thank you!

Thomas G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose M.  |  First Impressions 
Rating:
5.0

Very helpful. Even recommended a great guy to help move larger items.

William L.  |  Overall Experience 
Rating:
5.0

Great experience

Arthur E.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful to me during my move not only did I come at a bad time during a Corona upright but they were so friendly they help me with so many things and I most definitely will use them again and tell others I was extremely satisfied and happy with the service from U-Haul and I thank the people there so very much for helping me

Sandy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

steven b.  |  Overall Experience 
Rating:
5.0

Skye and Alexandria are great. They took good care of my storage and I am grateful!

Jeffery S.  |  Overall Experience 
Rating:
5.0

Great customer service

Roberto L.  |  Overall Experience 
Rating:
5.0

The manager at this is incredible she works with you and she’s very well trained.

Ja-Hiya H.  |  First Impressions 
Rating:
4.0

Broken outside door on E unit took too long to fix.

Gary C.  |  Overall Experience 
Rating:
5.0

Karl was very friendly and he made me feel extremely comfortable. He went out of his way to assist me to the best of his knowledge and he did a great job.

Barbara B.  |  Overall Experience 
Rating:
5.0

Everyone there were, polite, joyful, accommodating, they were the best U-Haul store that I've been too. excellent in every way. The only problem I saw was, the soft floor in the 10X10's.

James O.  |  First Impressions 
Rating:
4.0

The associate was very helpful

MAry J.  |  First Impressions 
Rating:
5.0

Great Staff and Facility.

New Directions H.  |  Overall Experience 
Rating:
5.0

i never have any problem there, great and cordial customer service

Happy Manatee A.  |  Overall Experience 
Rating:
5.0

Friendly competent staff.

Paul H.  |  Overall Experience 
Rating:
5.0

Thankyou. You went over and above trying to get me a different truck

BONNIE V.  |  First Impressions 
Rating:
5.0

Had no issues. Served our purpose well!

PRESLEY T.  |  Overall Experience 
Rating:
5.0

Excellent.! Returned moving truck and rented a storage space-excellent people!

Paul S.  |  First Impressions 
Rating:
4.0

Your staff and associates were very professional and helpful in assisting me with any questions that I had with my unit. Thanks Jprimus

Jeremiah p.  |  Overall Experience 
Rating:
5.0

Clean, well organized, easy to get to storage unit, easy return of truck and trailer. Brady Rome was very pleasant. I would definitely recommend this location for moving and storage.

Linda K.  |  First Impressions 
Rating:
5.0

Everything was handled quickly.

Dennis A D.  |  First Impressions 
Rating:
4.0

Have a sturdier automatic gate

Haran K.  |  Overall Experience 
Rating:
5.0

Professional staff and friendly

Gertrude M.  |  First Impressions 
Rating:
5.0

Nice people very helpful

david s.  |  Overall Experience 
Rating:
5.0

Very quick and friendly service with lots of available options.

Susan J.  |  First Impressions 
Rating:
5.0

I have been a customer for several years and more than pleased with the way the facility has been run.

KENNETH F.  |  Overall Experience 
Rating:
5.0

Quick service

david s.  |  First Impressions 
Rating:
4.0

The access gate to enter thru with a pass code was open 24-7 when I went there early one morning the gate was wide open and appeared to be not working, which means any one could enter the facility

Timothy G.  |  Overall Experience 
Rating:
4.0

Jeret and the other staff was very nice, but the storage unit sizes are misrepresenting and should not be charged the same price, because that’s misinforming and cheating with the prices.

Barbara B.  |  First Impressions 
Rating:
5.0

Great service as usual.

William B.  |  Overall Experience 
Rating:
5.0

None

KATHRYN P.  |  Overall Experience 
Rating:
5.0

Everyone was very nice.

Sonja T.  |  Overall Experience 
Rating:
5.0

Great people, very friendly.

Sonja T.  |  First Impressions 
Rating:
5.0

Everyone was very professional and extremely helpful . The truck was an excellent choice to make our move easier. Everything thing went smoothly which is s good thing because moving is stressful!!

CORRIE S.  |  First Impressions 
Rating:
5.0

workers were friendly and the process was quick. Just what I was looking for.

Robert Z.  |  First Impressions 
Rating:
5.0

.

florence m.  |  Overall Experience 
Rating:
5.0

We enjoyed doing business with U haul. Have recommended them to many people.

Mary H.  |  Overall Experience 
Rating:
4.0

Staff was on point.

brittany b.  |  Overall Experience 
Rating:
5.0

I used a climate control storage for a year w/ Uhaul for my business. It was always clean & easy to access. They provided carts to take my stuff in & out of the facility. I'd recommend Uhaul.

Krystal r.  |  Overall Experience 
Rating:
5.0

My Container arrived on time and nothing got damaged along the way. When I emptied the container and called to have it removed, they came in a timely manner.

Donald T.  |  Overall Experience 
Rating:
3.0

My storage unit was on the fence side so when we had to load our stuff we had to walk it all the Way down to the end of the unit . Our truck and trailer could not get in their area is too narrow .

Linda D.  |  Overall Experience 
Rating:
5.0

Very happy no problems

Chevis D.  |  First Impressions 
Rating:
5.0

They were very friendly and helpful. I would use them again

Harrison E.  |  First Impressions 
Rating:
5.0

Very helpful and informative. Thank you for your service.

Ernstine T.  |  First Impressions 
Rating:
4.0

We closed a bank account & attempted to update the new account on website. Website would not save new info and caused a few late charges. Had always had auto charge before. Otherwise good experience

NATHANAEL F.  |  Overall Experience 
Rating:
5.0

Will use U-Haul again when necessary.

Jim M.  |  Overall Experience 
Rating:
5.0

Timely service and the facility is very clean.

Jim M.  |  First Impressions 
Rating:
5.0

Very helpful and friendly service

robert S.  |  First Impressions 
Rating:
5.0

.

CHRIS C.  |  Overall Experience 
Rating:
4.0

Easy check in and check out. Thank you for reminder of up coming payment due. Everyone very friendly and polite.

Linette C.  |  Overall Experience 
Rating:
5.0

Completley Satisfied.

David E.  |  Overall Experience 
Rating:
5.0

Our Ubox was stored here and then delivered to our home. Alisa, the person responsible for the delivery provided exceptional communications and prompted delivery. Thank you.

Vito L.  |  Overall Experience 
Rating:
5.0

Very professional. Ihave recommended others .

John R.  |  Overall Experience 
Rating:
5.0

The customer service, store, and storage areas were extremely clean and organized.

florence m.  |  Reservation 
Rating:
5.0

U-Haul made my move easy. EXCELLENT helpful and friendly service from beginning to end. Thank you.

SANDRA R.  |  Overall Experience 
Rating:
5.0

Was never in the facility but everything else was great. Only marked all the questions because it wouldn't let me submit otherwise.

kathleen w.  |  Overall Experience 
Rating:
5.0

A+

Terry W.  |  Overall Experience 
Rating:
5.0

Brady and the staff were all very helpful starting from my reservation, storage, & towing needs as well as getting me checked in and out quickly. They made my move less stressful. Thank you!

Sherry L.  |  Overall Experience 
Rating:
5.0

The staff was very courteous and helpful.

Donna H.  |  Reservation 
Rating:
3.0

When we first signed up the lady was not only very nice but went out of her way to help us.....yesterday when I went into the office to check out....I was greeted but the man never stopped what he was

David B.  |  Overall Experience 
Rating:
4.0

Only problem is that pulling car trailer on 26 foot truck is very hard to find gas pumps to pull into. And it seemed under powered. A Diesel fill up at truck stop big rig pumps would be very easy

Greg P.  |  Reservation 
Rating:
5.0

I was satisfied with my two UHaul locations, my UBox and my two movers. I had brought things from CT to FL. My only negative would be that I wish the UBox came in various sizes or that it was bigger.

regina o.  |  Overall Experience 
Rating:
5.0

Everybody was real nice especially Eddie.

jimmy a.  |  Overall Experience 
Rating:
5.0

Would recommend to anyone

Sharon M.  |  Overall Experience 
Rating:
5.0

Happy with service. Friendly & knowledgeable staff

Cheryl M.  |  Overall Experience 
Rating:
4.0

I won't have been able to complete moving everything into storage if it was not for the help that I received from the staff. I want to Thank you all again

Arnold K.  |  Reservation 
Rating:
5.0

We had some ants that infested our belongings in the storage locker. Brady worked with us and was very fair with the outcome. Will continue to do business with that facility

TIMOTHY E.  |  Overall Experience 
Rating:
4.0

Do not leave any extra gas than what you started with, they do not give refunds!

Jerry B.  |  Reservation 
Rating:
5.0

Wonderful

Betty E.  |  Overall Experience 
Rating:
5.0

Thanks Brady & Edward they were great

michael m.  |  Overall Experience 
Rating:
5.0

great place nice people Brady very helpful

michael m.  |  Reservation 
Rating:
5.0

Location was convenient and personnel were friendly and helpful

LAVONNE D.  |  Overall Experience 
Rating:
5.0

U haul did what was promised. Dropped off box. Delivered early. Had box out and waiting to be in loaded

Patricia H.  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to make sure I was taken care of and satisfied.

Angela M.  |  Reservation 
Rating:
5.0

Very helpful and courteous!!!!

Sheila D.  |  Reservation 
Rating:
5.0

Very well stocked, clean and convenient facility. Staff was very friendly and helpful.

GILBERT P.  |  Overall Experience 
Rating:
5.0

Excellent service

Matthew B.  |  Overall Experience 
Rating:
5.0

Very friendly and professional staff. Clean unit and facility.

Ebonie S.  |  Overall Experience 
Rating:
5.0

Allison and Kim from Ocala office We're exceptional handling the logistics and communication which was very helpful during my long distant move. The Uboxes provided enough space for for things.

Michelle O.  |  Overall Experience 
Rating:
2.0

Wish I could leave good feedback, But we had dead RATS is the unit and had to discard many items do to rats living in boxes, etc. Personally, would not use there storage again. Francis.

Francis M.  |  Overall Experience 
Rating:
5.0

First time using U-HAUL BOX and would recommend to anyone to do the same it was a good decision the price is right and so is the service.

Yvonne E.  |  Overall Experience 
Rating:
5.0

Excellent service.

Kyaw M.  |  Overall Experience 
Rating:
1.0

Amazed this place stays in business. Employee turn over was constant. IF someone was available they did not know how to help. Prices were constantly being raised but service was getting worse.

John R.  |  Overall Experience 
Rating:
5.0

Excellent location, facility, and staff. I highly recommend it to all.

anthony d.  |  Overall Experience 
Rating:
5.0

One negative: storage (outside 10x10) began to have worms eat through the plywood flooring. I know they were worms because I saw them retreat when I opened the door. Luckily, I was moving out anyway.

Cynthia F.  |  Overall Experience 
Rating:
5.0

Facility was clean, they meet our needs

Tia S.  |  Overall Experience 
Rating:
5.0

Staff was very nice, helpful and friendly. They got me in and out quickly.

Arthur M.  |  Overall Experience 
Rating:
4.0

Chris seemed to always be there and was helpful during my transition from the north.

Christopher N.  |  Overall Experience 
No reviews have been submitted for this location.

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