Customer Reviews for U-Haul Moving & Storage of Lakewood

4,876 reviews

830 Wadsworth Blvd   Lakewood, CO 80214
(N Of 6th Ave on Wadsworth Blvd)

(303) 202-0686

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(303) 202-0686

830 Wadsworth Blvd
Lakewood, CO 80214
(N Of 6th Ave on Wadsworth Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

All good

Tequa S. 
Rating:
1.0

My pickup time was 7:30 am and someone changed it to 9:00 without notifying me whatsoever. I wasted hundreds of dollars in expenses for movers and all someone offered me was 20% off. Never ever recommending U-Haul to anyone.

Josephine W. 
Rating:
5.0

Staff was incredible to work with and extremely accommodating.

Frank J. 
Rating:
5.0

Customer did not leave a comment.

KENT L. 
Rating:
5.0

Brittany, Edie, and J are the best!! Best uhaul store I've ever been to, they were all super helpful and quick. These guys all deserve a raise!! :)

Sophia M. 
Rating:
5.0

The crew here was exceptional! I had to come in last minute before my trip with a hitch issue. They diligently and cheerfully helped me get it resolved, all while juggling a crazy busy morning. Special props to Jared for his patience, problem-solving skills, and overall friendliness. This is hands down the best experience I've ever had renting moving equipment. Highly recommend this location and the staff!

Lauren S. 
Rating:
5.0

Friendly and super knowledgeable staff. My first time ever renting a moving vehicle and it was super easy and quick. Returning was even easier. Even though this location is a little further from my home I would make the extra trek over to visit it again.

JOSIE S. 
Rating:
5.0

Nothing. The staff was all excellent. They made it simple and pleasant. I was in and out both at pickup and drop-off in no time at all. Best experience with U-haul to date.

Brian W. 
Rating:
5.0

Jared was awesome. Great equipment.

Deborah B. 
Rating:
5.0

Staff member at my original pick up time was extremely helpful at getting the equipment I wanted for the timeframe needed. What I originally requested was too small, she made the changes on the spot, no problems at all (equipment I wanted was already there and available)

Steve P. 
Rating:
5.0

Excellent experience. Easy, quick in and out.

Kyle U. 
Rating:
5.0

They said going to send my receipt email I haven't got one yet. I return it early filled gas more then needed. Idk how much charge me??

Ruth L. 
Rating:
4.0

The site is a bit crowded, and while I wasn't quite sure where to go, the staff was quick to direct me.

Marcus R. 
Rating:
5.0

The two young ladies that assisted me at the time of pick up were Amazing. Their names are Edie & Brittany. The were fast, friendly & helpful. They truly made my experience an Excellent one. Thanks ladies and U-Haul.

Heather G. 
Rating:
5.0

Amazing customer service!

Megan L. 
Rating:
5.0

Customer did not leave a comment.

Gerald E. 
Rating:
4.0

Customer did not leave a comment.

Damiania R. 
Rating:
5.0

Busy, good people. Customer parking is inconvenient though.

William O. 
Rating:
5.0

Customer did not leave a comment.

Laura R. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY G. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
2.0

Was called twice in a row by two woman one who gave me attitude for them not putting in the sytem that i would be 2 hrs late dropping off and trying to scold me about me needing to make sure the teuck is there and that they would expect me to be there on time and i shouldnt make people wait. When it was the locations issure when i talked to multiple people letting them know i would be. Late and them saying it was ok

Danaka C. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Them Girls are the Best

gloria A. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

Sally W. 
Rating:
5.0

Customer did not leave a comment.

Jimena F. 
Rating:
5.0

Staff at this location is extremely friendly, and very helpful.

keat W. 
Rating:
5.0

Great service at this location. Really can't think of any area to improve.

George D. 
Rating:
5.0

Edie is the bomb!

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

Zachary G. 
Rating:
5.0

Goodservice no complaints

Mary P. 
Rating:
5.0

People friendly, helpful, easy location to get in and out of and close to home. Service was immediate. Thank you so much

Elizabethe P. 
Rating:
1.0

I have rented your pick up trucks twice at this location only to be told we will email the receipt and never received a receipt. Never knowing what I paid for your rental. That bullshit by this branch.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Linda A. 
Rating:
5.0

Really nice people working at this location along with good inventory. I will be using this business again!

Verna O. 
Rating:
5.0

Customer did not leave a comment.

Tina R. 
Rating:
5.0

The people at this location made the drop off quick and very easy.

William D. 
Rating:
5.0

Brittany and her team gave us an exceptional experience. We could not have been happier. They set us up with what we needed and even allowed us to pick up a utility trailer on site and save time by cancelling a reservation from another. Communication was very clear and concise. Will definitely recommend to friends and family in need of services!

Mark W. 
Rating:
5.0

Well I said yes on well maintained they left me with almost no gas which I think is simply a bad policy I think you need to leave folks with a full tank. In addition I had ordered 24 blankets and I received zero obviously I didn't pay for them they were taken off the charge but I made the reservation two months in advance you would think that would be enough time to plan supply

Douglas B. 
Rating:
5.0

The location is very convenient from 6th Avenue and the pickup and drop off was easy.

Thomas E. 
Rating:
3.0

Customer did not leave a comment.

Kathy R. 
Rating:
5.0

The employees there. We're very amazing and attentive to my needs and wants for my family's transition. I couldn't have asked for better customer service anywhere on the planet would recommend this place to anybody thanks guys you guys are amazing there

Norman C. 
Rating:
5.0

Nothing, it's great already

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

mike G. 
Rating:
4.0

Customer did not leave a comment.

Chris S. 
Rating:
4.0

Customer did not leave a comment.

Carlos C. 
Rating:
5.0

Great customer service!

James R. 
Rating:
5.0

Very well run.the service was excellent! I have used this location several times and highly recommend it.

Victor H. 
Rating:
3.0

Trailer had a padlock from the previous renter on it. I had to call roadside until one of the neighbors' came up with some bolt cutters. Canceled the roadside but it was an inconvenience. Also there was laundry soap spilled in the trailer that wasn't cleaned up.

Carole F. 
Rating:
5.0

I made my reservation online trough the national website and did so for 830 on a Sunday morning. The location did not open until 9. It would have been helpful for the website to have the proper times of business for this location as I arrived at 825 to get my truck. The rep extended my rental time but it threw off our schedule for loading, driving to the new home, etc.

RONALD R. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Employees were very nice and helpful.

Patricia O. 
Rating:
5.0

Courteous staff.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

CLYDE R. 
Rating:
5.0

Customer did not leave a comment.

CLYDE R. 
Rating:
5.0

The crew that operates this store are champions. Always friendly, professional & courteous.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL P. 
Rating:
5.0

Customer did not leave a comment.

RaeAnn B. 
Rating:
3.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Great team nice and fast!

Christopher S. 
Rating:
2.0

Truck was making noise before we left the lot. Talked to girl inside she told us it was catalytic converter and it would stop making the noise after it warms up.. never stopped for the 2 hour drive and front wheel was shaking. Not a great experience

Dawn K. 
Rating:
1.0

I was charged $20 to much. Was told it was gonna be refunded due to not giving me the proper trailer size for a UTV transport.

Charles M. 
Rating:
5.0

again, very friendly and professional staff

Charles O. 
Rating:
5.0

Customer did not leave a comment.

Claudia V. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Friendly and helpful folks.

Cheryl H. 
Rating:
5.0

Customer did not leave a comment.

SHAHLA S. 
Rating:
5.0

Customer did not leave a comment.

Tyrone V. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

The Team that works at this U Haul is amazing!!! Please make sure they know how great they are!!

Lisa S. 
Rating:
5.0

all staff very helpful and really courteous. great crew

casey K. 
Rating:
4.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Overall very good experience. After a miscommunication with the return time Edie and Jared at the Lakewood, Colorado store helped work things out. They were both courteous and professional and I would recommend using their services if needed.

Richard K. 
Rating:
5.0

The equipment was clean, but the driver side mirror is loose and didn't hold it's position. But Edie, who checked us in was GREAT!!

Steven C. 
Rating:
5.0

The two employees at the desk were very friendly and helpful. They made the whole process super easy.

Andrew F. 
Rating:
3.0

All engine lights were lit up on the dashboard.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Les R. 
Rating:
5.0

Your truck made a very loud whistle noise while driving which seems odd. Also this was the first time I rent from uhaul and did not have a dolly included. I did not think to ask only because I thought it was standard so that was a bit challenging

Boyd P. 
Rating:
5.0

Thank you

CARLA B. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

AMANDA S. 
Rating:
5.0

Edie, the manager, was great to work with on this cargo van rental. Even though they were very busy, she snd her staff were working hard to provide good, pleasant customer service. Highly recommend them! The van was clean and ready to go at the scheduled time.

deborah P. 
Rating:
5.0

Everything was great quick friendly easy thank you!!

Jeremiah J. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
3.0

I didn't receive any receipt by email as was promised.

Roberto F. 
Rating:
3.0

Too darn hot in the building.

Vickey M. 
Rating:
5.0

Your employees did a great job!! Keep up the great work!

John W. 
Rating:
5.0

I need to be informed of why I was charged a second charge of $50.66 without any prior notification and permission. You can't just charge an additional charge without talking to me first. When I returned the truck the same gentleman helped me and never said anything to me. Then as I was driving home I get notification from my bank of this second transaction

Tina T. 
Rating:
5.0

Make it easier or more accurate to know how much fuel was used, and so needed to refill to proper level. Maybe a "Gallons used" meter?

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Adam D. 
Rating:
4.0

Brittany was so polite and helpful that l left with a smile on my face!

Blake S. 
Rating:
1.0

Double charged. Brought it to there attention. Nothing but rudeness was returned.

Philip D. 
Rating:
4.0

Customer did not leave a comment.

Lachele P. 
Rating:
5.0

I really appreciated the time staff took to explain rental options.

john B. 
Rating:
5.0

You have great agents who were very friendly during our drop off! The picture for the word lock was confusing whether it was on the building in a set of boxes or in the truck. I would recommend updating your picture to reduce confusion, if possible.

Sarah J. 
No reviews have been submitted for this location.

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