Customer Reviews for U-Haul Moving & Storage of Largo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Largo

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paul D. on

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STEVE S. on

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KEVIN N. on

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Robert S. on

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Ronald J. on

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David S. on

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Philip G. on

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Joe is customer oriented and sets an excellent example for his team!

Lisa G. on

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Make sure the trucks and trailers are properly maintained! Tire on trailer blew out on the interstate, wasn’t sure if we were going to make to PA! It kept making strange noises if you went over 50 mph. But I do have to say staff went out of their way to load my car onto the car transport! I want to say thank you for going above and beyond.

Gary H. on

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Not much. Amazing people

Lois L. on

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Not a thing. I highly recommend your company and if I am in need of PODS again, I know where to go. Thank you all

Charles J. on

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Nothing everything was great

adeli D. on

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Very smooth turning the truck and dolly in. Nice people to deal with.

Sandra H. on

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WILLIE H. on

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Staffing personal were very polite and efficient in getting me in and out!

Melinda H. on

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Debra R. on

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Rusty S. on

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My ubox experience has been horrible. I would like for someone to make it right.

andrew T. on

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Hans W. on

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Very friendly and helpful.

David S. on

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Gretchen L. on

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Patricia T. on

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Terrible customer service! Wrongfully charged for damages that was not done by me.

Luis F. on

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Cheri B. on

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The local UHAUL - Vanessa and Nicki were great. The service at the 800 # was less than helpful.

rebecca M. on

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Jeremy W. on

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I was completely disappointed with my U-Box experience. They managed to make this my worst moving experience ever. I don't know if it's location-specific, but I definitely won't be using this U-Haul location again. The only saving grace was the U-Box rep, Marie, who finally helped to get my box and belongings delivered.

Jose M. on

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deborah M. on

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Adam M. on

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Great and fast customer service here at this branch. Only suggestion is to improve local answering of the phone. It's always been difficult to get someone on the phone without the call rolling over to the corporate call center....takes many tries. But once on the phone, everyone at this location is always very helpful and courteous.

John B. on

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First location didn't have cash for refund, so I had to travel to another corporate store which was under staffed for the refund. Since the original paper work contained the wrong return location, I had to travel 25 miles out of the way to return the dolly. I attempted to return the dolly to a location on Hillsborough Avenue in Tampa, but was refused by the attendant stating I had to return it to the location on my paper work.

Robert B. on

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Uhaul U-BOX made moving so much easier.. Someone like me with some disability..I had time to load my box at my pace..Unload at my pace.. The price was reasonable..The delivery ladies were very pleasant.. professional..I can't say enough about the quality of Uhaul U-BOX and their drivers. ??

David S. on

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Terry J. on

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James G. on

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William E. on

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Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!

Tammy E. on

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None

joe t. on

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Joe is awesome

Gary W. on

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nice service

megan h. on

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There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.

josh c. on

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Joe was very helpful with everything I needed

George G. on

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UBox was delivered and picked up promptly by Nikki.

JAMES C. on

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It was a pleasure to have done business at this facility. The products, services, and staff are awesome!

Sheldon D. on

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I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st

don g. on

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Very professional and great service

kathleen h. on

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I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.

Sarah O. on

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Great experience and was so helpful with moving state to state.

George K. on

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One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing

Cathy C. on

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Nicole was so helpful. The whole process was very smooth.

Kaleena R. on

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Very nice and informative staff

Nathan T. on

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At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.

Kenneth B. on

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Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!

Janice G. on

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Excellent customer service

Janice G. on

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Excellent customer service

Janice G. on

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Staff went above & beyond to help with coordinating pick up of the containers etc.

natalie c. on

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Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend

Erica D. on

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The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.

mark f. on

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The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.

Alex B. on

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Very helpful and courteous staff headed up by the owner. Definitely recommend.

Galdina V. on

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The delivery drivers were awesome!!

GARY E. on

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GARY E. on

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jenny f. on

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Everything was great. Thank you

Jazmeen S. on

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Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again

Scott B. on

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took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.

Kevin H. on

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Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did

Istvan B. on

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recommend this U-Haul Storage Facility to a friend

Marlaina M. on

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Love U-Haul.

Matthew M. on

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need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.

Sandra F. on

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Everything went pretty smoothly. Would use them again.

Jessica B. on

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Everyone there was extremely helpful and nice

THANH D. on

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Good uhaul

John S. on

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The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.

patricia l. on

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Service was perfect. Right on schedule. Very happy.

JEFFREY M. on

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Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.

patricia h. on

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Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.

Carolyn S. on

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Everything was seamless:

Jack M. on

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First time moving and user of U-Haul. Great experience.

Carla E. on

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EXcellence

gabrielle b. on

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Every thing was great,

Caleb R. on

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not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace it

Kenneth B. on

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Excellent customer.service, friendly staff, easy process. Highly Recommended

JANNAR D. on

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Greatfacility, great service!

Brian M. on

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All staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.

Michael S. on

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Very good

James R. on

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Good job

Regina H. on

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Good experience working with the company as I move across the state.

Linda H. on

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Rented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!

Karl K. on

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Great!!!

GILBERTO R. on

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I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service

Julie M. on

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Great concept and personnel. I have already recommended this service to others. Thank you!!

Erica S. on

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The team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. Thanks!

Giovanna D. on

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No communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBB

Denise L. on

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Staff was very helpful, professional, and friendly.

James D. on

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The use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.

michelle o. on

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Very good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!

Janice D. on

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Received email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.

julianna m. on

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Good

Angela B. on

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We rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.

Robert M. on

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My "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.

Clair V. on

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Very convenient

Maureen W. on

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Excellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Thank you