I did not receive the equipment that I needed instead I received a larger truck then I needed and I could not get close enough to the location I needed due to height restrictions. The vehicle I needed was there and plenty of them. Very disappointed with uhauls service.MAX M.
Customer Reviews for U-Haul Moving & Storage of Largo
Largo, FL 33771
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was pleased with the condition of the facility. It was in very good repair, it was very clean, and the climate control was very evident. I found it to suit my needs very well. The location is excellent!Michael E. | Overall Experience
Speed up the internet connection for the checkout processDENZEL B.
Customer did not leave a comment.Anita W.
You e charged me TWICE and now I'm bouncing all over the place! I want my money back!Sarah W.
Customer did not leave a comment.Sheryl P.
Quick easy drop off process.Stephen V.
there was nothing To improve it was excellentRUBEN E.
Do what is promised on your web site. I signed up for an open trailer a week before the need. The day before I was told that I would have to travel approximately 30 miles before I could start my work. It was changed to another site but it was a good 30 minute travel due to traffic, one way. I had to have a trailer for moving a riding lawn mower as the mower had been promised to be delivered that day.. Upon drop off about 3 hours later in a different town, which was in the contract, there was no one to check in the trailer which I brought in. The person there didn't know how to check in the trailers and told me to leave all the paperwork in the drop off box, which I objected. He finally made me a copy and I left the trailer, unhappy.... To many we will do this from U-Haul and then changed midstream which caused added work and headache to me!.Michael C.
Excellent experience ! Your people make the difference !!!Kenneth C.
Customer did not leave a comment.PAYDRA B.
Customer did not leave a comment.KEVIN S.
Customer did not leave a comment.Susan L.
Customer did not leave a comment.THOMAS MICHAEL F.
Jem is ammmmaaaazzzzziiiiinnngFABIO B.
all went smooth.Clifford A.
2 of my 4 total Uboxes are missing and no one in the Largo location or the Los Angeles location has helped me. For two days I've been trying to find out where the boxes are and they keep saying something is wrong with the computer system and that they will go check for the boxes manually but then they never call me back. What the hell, Uhaul? Where is my stuff?Lisa T.
I literally felt that the customer service was poor got a lock on my storage unit for no reason mistake of one of the representatives that work there and she started to argue I made a video of her she should be in jail not trustworthyAnilia P. | Overall Experience
I had been to this location a couple of times, each time, I stood around waiting for someone to help, I had to go looking out in the garage for someone both times. When I went to pick up my uhaul, the one they assigned couldn't be found on the lot and I had to use another, that wasn't the issue it was the hassle and time it took to get me set up with another one.KRISTINE S.
Customer did not leave a comment.Teresa J.
Customer did not leave a comment.STEPHEN R.
phones are never answered. very slow to take care of the customer.WENCESLAO S.
Customer did not leave a comment.DANIEL S.
Customer did not leave a comment.Deborah D.
Customer service was very poor. Had to call a couple of times after being forgotten in our box is not arriving when they said they wouldBRYANT H.
At first I couldn't find the unit. They brought me a dirty truck. The truck had no air conditioning and it smelled bad. It was already there and I was in a hurry so I took it.Diadel R.
Customer did not leave a comment.PAUL M.
Have more attentive staff. They seemed uninterested in helping. Upon return I had to ask somebody to stop working on their personal vehicle to check in my trailer after I unhooked it myself. Someone should have met me in the return lane and checked me in without me searching for someone to help.THOMAS K.
Customer did not leave a comment.James P.
Customer did not leave a comment.Tina N.
Excellent customer service at UHaul Palm Harbor as well.elizabeth B.
Scheduling the final pick up was a mess. Over a week to pick up when I called 3days after dropped off. It was difficult to get someone to talk to. Everyone transferring me all over. After removing items from boxes It annoying to have the boxes in the way. A follow up call for final pick up should be done to schedule a better pick up time frame.sandra S.
Customer did not leave a comment.Michael K.
Great service!! I always use this store, they have professional staff. My experience is always superior.DEBORAH M.
Customer did not leave a comment.Richie C.
The gentlemen that assisted me was very helpful and pleasantANITA C.
Customer did not leave a comment.Fabio B.
Could not pick up my reservation at local location. Was sent miles away. Why? Was told multiple times that i could pick up the trailer at my local location. Not satisfied with this process.RONALD LEE S.
Went to pick up trailer at 5pm Saturday. they were very busy and only had 2 employees working so I had to wait about 15 minutes before anyone helped me. However David was very good and provided excellent service. Location would have received an excellent rating if there were more people to wait on customers.Richard M.
Everyone there was really nice and very helpful! Definitely recommend to colleagues & friends. Dr. Kelly CallahanKELLY JEANNE C.
Customer did not leave a comment.GLENN R.
Nothing but problems with every step of the way.I will never use your co. Again.hope you have a nice dayRichard A.
Customer did not leave a comment.BARBARA P.
Customer did not leave a comment.fabio B.
Your employees were very kind and professional.BEVERLY M.
Customer did not leave a comment.Lea V.
Very friendly serviceDANIEL D.
Customer did not leave a comment.Brian L.
Customer did not leave a comment.GREGORY P.
Customer did not leave a comment.Jenna D.
keep doing what you did for meSCOTT L.
response ro customers in sales area slow.WAYNE G.
Customer did not leave a comment.Fred P.
Customer did not leave a comment.MARIA S.
Customer did not leave a comment.Steven Ivan F.
Customer did not leave a comment.RICHARDLEO G.
Staff was friendly and efficient. I drive by numerous UHaul locations to work with these guys. THE BEST! Keep up the great work.Thomas K.
Customer did not leave a comment.Peter W.
Customer did not leave a comment.Daniel S.
Customer did not leave a comment.RONALD C.
The truck had steering problems It wandered a lot and did what I called wandered or drifted this was even loaded or notRobert N.
The team is great there I worked with Aaron and the other female employee . They run that place very well, did everything they could to help me out and explain things. well done!Michael W.
Location has lots of inventory. Opening time gets a good start on the day and prices are reasonable. Lots of accessories in the office, boxes, tapes, as well as hitches and light sets.John K.
As always fantastic service and equipment.Steven K.
Customer did not leave a comment.Anna S.
Great people and great movers TNT MOVING INC. was amazing!!!!!!!!!!!!!! Highly recommend them and there professional experience!!!!!TEARRA N.
Customer did not leave a comment.JUAN G.
Customer did not leave a comment.ASHLEY V.
Customer did not leave a comment.NICHOLAS N.
Credit card machine not functioning, leading to clerk having to handle my card. No one wearing masks. Please take a more serious approach to protecting your customers.JONATHAN B.
Customer did not leave a comment.Fabio B.
Time management. My pickup time for my rental was 9am. Some employees were late. They said my rental was due back in four (4) hours instead of the five (5) requested. We got that straightened out. Please be on time or adjust the rental time in the future. Thanks.LELAND B.
Customer did not leave a comment.GLENDA A.
A convenient service but poor handling of property and unhelpful customer service. I definitely don't plan on recommending this service to anyone. Unhappy customer.Holly G.
Customer did not leave a comment.BILLY W.
They are awesomeMichael M.
Only complaint is this is the first place I've been to where the employees weren't wearing masks, which felt unsafe.james B.
The people are not customer service friendly and lie on me said I left key in the cat which I didn't and didn't give me the proper cable doesn't the trailerTAMMY G.
Customer did not leave a comment.SHARDONNAY S.
Customer did not leave a comment.Deborah I.
Customer did not leave a comment.DAVID S.
The lady that took care of us did a great job. Explained everything. Very pleasedPatricia B.
Customer did not leave a comment.Fabio B.
Customer did not leave a comment.Carlos D.
Friendly staffJOHN S.
Customer did not leave a comment.Lisette S.
Just perfect! Thank you!!FABIO B.
Great customer service thank youJessica C.
Customer did not leave a comment.Kenyard F.
This place had their act together.James S.
We accidently came in the wrong entrance and didn't see anyone. Then figured out we justed needed to drive to the front. The man checking us back in was great - fast and efficient.Michael T.
The staff that checked us in were Great!!! the AC did not work in the truck, the radio went on and off the whole trip. When I brought the equipment back and told a guy at the window is said oh well. Put a sour taste in my mouth.TERRY F.
Trucks need to be serviced the breaks barely workedANGELA M.
Why is it I haven't gotten a Receipt? I was lead to believe it would be E mailed to me.BILLY W.
Jem is AMAZING!!!!!!!FABIO B.
Staff was very good and accommodating.FREDERICK C.
Customer did not leave a comment.Peter M.
Customer did not leave a comment.David D.
Customer did not leave a comment.Joseph C.
This was the easiest experience for me to move many household items from my condo in Florida to my home in Illinois. I highly recommend using U-Haul.susan H.
Customer did not leave a comment.MARION W.
could not be any better, staff is always friendly and very helpful. I have used this location several times to rent trailers and could not be happier !!patrick C.
Customer did not leave a comment.Tim F. | Overall Experience
The team is friendly, knowledgeable and very accommodating. I had a very last minute need, and they met it perfectly! Thank you all!Michael E. | First Impressions
Quick service and very thorough.CRYSTAL F. | First Impressions
Super nice people. Thanks for helping me get the best size storage based on partial information and not just saying get a big one. Excellent job!Tim F. | First Impressions
David and the rest of the staff were great to work with. They all do an amazing job.RD B. | Overall Experience
Customer did not leave a comment.Frederick R. | Overall Experience
Customer did not leave a comment.Sohanyi G. | First Impressions
Terry was a great helpSTEPHEN L. | First Impressions
Customer did not leave a comment.Katie O. | Overall Experience
The staff was friendly courteous and extremely helpfulscott s. | First Impressions
Very helpful and friendly staffRhonda P. | First Impressions
I can't thank the stuff enough for always being professional and Advising me in my storage and moving needs. You should always go with the U-Haul boxes and the U-Haul packing material ! just saying... I'll definitely use this facility if I need to store again...fernando h. | Overall Experience
Customer did not leave a comment.ariel b. | Overall Experience
Everyone and everything was great about my experience was perfect! Courteous , friendly and very helpful staff!Thomas F. | Overall Experience
Customer did not leave a comment.GLENDA R. | First Impressions
Customer did not leave a comment.Kevin P. | Overall Experience
Excellent Service and though it's an additional $10/month for 24hr Access it's worth having. The only downsode, at least for the smaller units, is that there is no elevator (not many steps at least)Chris H. | First Impressions
Great customer service from all of the staff. I would recommend this location to all of my family and friends.rudolph J. | First Impressions
Excellent interaction with the staff, highly recommended.Scott D. | Overall Experience
Renee was the most pleasant and professional uhaul representative that I have ever dealt with. She was cheerful and accommodating and very knowledgeable. She was so helpful, she’s a keeper 🙂Patrick R. | First Impressions
Greatrichard b. | Overall Experience
Joe was amazing I was given 4to6 weeks2live he helpedme my storageunit 4my kids&and I’m very thankful for Joe 5*****& Debt Free 4 my kids.Santa Joe the kids said.Bree M. | Overall Experience
Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!William E. | First Impressions
NoneTammy E. | Overall Experience
Joe is awesomejoe t. | Overall Experience
nice serviceGary W. | Overall Experience
There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.megan h. | Overall Experience
Joe was very helpful with everything I neededjosh c. | First Impressions
UBox was delivered and picked up promptly by Nikki.George G. | Overall Experience
It was a pleasure to have done business at this facility. The products, services, and staff are awesome!JAMES C. | Overall Experience
I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down stSheldon D. | First Impressions
Very professional and great servicedon g. | Overall Experience
I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.kathleen h. | Overall Experience
Great experience and was so helpful with moving state to state.Sarah O. | Overall Experience
One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothingGeorge K. | Overall Experience
Nicole was so helpful. The whole process was very smooth.Cathy C. | Overall Experience
Very nice and informative staffKaleena R. | First Impressions
At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.Nathan T. | Overall Experience
Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!Kenneth B. | Overall Experience
Excellent customer serviceJanice G. | Overall Experience
Excellent customer serviceJanice G. | Overall Experience
Staff went above & beyond to help with coordinating pick up of the containers etc.Janice G. | Overall Experience
Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommendnatalie c. | Overall Experience
The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.Erica D. | Overall Experience
The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.mark f. | Overall Experience
Very helpful and courteous staff headed up by the owner. Definitely recommend.Alex B. | Overall Experience
The delivery drivers were awesome!!Galdina V. | Overall Experience
.GARY E. | Overall Experience
.GARY E. | Overall Experience
Everything was great. Thank youjenny f. | Overall Experience
Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never againJazmeen S. | Overall Experience
took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.Scott B. | Overall Experience
Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I didKevin H. | Overall Experience
recommend this U-Haul Storage Facility to a friendIstvan B. | Overall Experience
Love U-Haul.Marlaina M. | Overall Experience
need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.Matthew M. | Overall Experience
Everything went pretty smoothly. Would use them again.Sandra F. | Overall Experience
Everyone there was extremely helpful and niceJessica B. | Overall Experience
Good uhaulTHANH D. | Overall Experience
The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.John S. | Overall Experience
Service was perfect. Right on schedule. Very happy.patricia l. | Overall Experience
Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.JEFFREY M. | Overall Experience
Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.patricia h. | Overall Experience
Everything was seamless:Carolyn S. | Overall Experience
First time moving and user of U-Haul. Great experience.Jack M. | Overall Experience
EXcellenceCarla E. | Overall Experience
Every thing was great,gabrielle b. | Overall Experience
not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace itCaleb R. | Overall Experience
Excellent customer.service, friendly staff, easy process. Highly RecommendedKenneth B. | Reservation
Greatfacility, great service!JANNAR D. | Overall Experience
All staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.Brian M. | Overall Experience
Very goodMichael S. | Overall Experience
Good jobJames R. | Overall Experience
Good experience working with the company as I move across the state.Regina H. | Overall Experience
Rented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!Linda H. | Overall Experience
Great!!!Karl K. | Overall Experience
I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad serviceGILBERTO R. | Overall Experience
Great concept and personnel. I have already recommended this service to others. Thank you!!Julie M. | Overall Experience
The team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. Thanks!Erica S. | Overall Experience
No communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBBGiovanna D. | Overall Experience
Staff was very helpful, professional, and friendly.Denise L. | Overall Experience
The use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.James D. | Overall Experience
Very good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!michelle o. | Overall Experience
Received email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.Janice D. | Overall Experience
Goodjulianna m. | Overall Experience
We rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.Angela B. | Overall Experience
My "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.Robert M. | Overall Experience
Very convenientClair V. | Overall Experience
Excellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Thank youMaureen W. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!