Customer Reviews for U-Haul Moving & Storage of Largo

3529 reviews

13564 66th St N   Largo, FL 33771

(727) 536-7849

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 536-7849

13564 66th St N
Largo, FL 33771

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Philip G. 
Rating:
4.0

Customer did not leave a comment.

Bruce E. 
Rating:
2.0

Customer did not leave a comment.

TOM D. 
Rating:
5.0

Customer did not leave a comment.

Karen J. 
Rating:
5.0

Customer did not leave a comment.

Tariq M. 
Rating:
5.0

Customer did not leave a comment.

ROBIN T. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Chan R.  |  First Impressions 
Rating:
1.0

Do not use this company if you don't have a delivery address yet!! I ordered the containers before I knew the exact address of where we were going. Once I had the address, I could never get anyone to update the information. I kept telling them it was wrong, but everyone just kept putting me off and assuring me the containers would arrive. Of course, they never did. After a week of phone calls & awful hold times - I finally had my containers delivered. They even charged me another $200 for their mistake!!

Melanie A. 
Rating:
5.0

Beautiful people thank you

IVAN Q. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

VINCENT P. 
Rating:
5.0

The u haul people in Blaine,Mn., were very rude, I had questions as the email said call if you any concerns or questions, nope I was a bother to them , & didn't get any answers‼️ The workers were fine , it's whoever answers the phone,very bad customer service‼️The Florida service was excellent ‼️Teach customer etiquette ‼️

Sonja R. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP L. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA T. 
Rating:
3.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Veronica F. 
Rating:
3.0

Customer did not leave a comment.

annie c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KURT B. 
Rating:
5.0

Safe and clean storage unit. Staff exceptional.

diane l.  |  Overall Experience 
Rating:
5.0

The phone App took way to long to approve. The representative at the site had to jump in and override to get us going. In the future, we will use desk/counter check in.

Thomas R. 
Rating:
1.0

Horrible no one told us we had to return it on the app we were just told to drop it off at the same location and drop keys in key box if past hours. Got charged 288$ for a company that claims it's ONLY 39.95 to borrow a truck. Never got a dolly or furniture pads that I paid for so my table got broken during the move and no dolly slowed down the time of me getting stuff into the truck. Horrible experience would of been better off spending the 288$ and then some on actual movers. What a rip off. I am 23 years old I bust my ass for my money and for them to take an extra 188$ after I rented the vehicle is crap. I don't have help and I sure don't have almost 200$ to throw away.

Ashley T. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

PETER P. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

I always choose the 66th st and ulmerton rd largo, fl uhaul location. Everyone is extremely friendly and helpful. I also rented a storage unit from them and was able to save almost $100 compared to other locations.

TINA S. 
Rating:
5.0

After I returned the trailer, I was told the receipt would be emailed in a minute or two. I had nothing confirming that I had returned.the trailer. After two hours I returned to the facility for them to print me off a receipt. Then the email came in.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
4.0

Customer did not leave a comment.

KELLY C. 
Rating:
1.0

Customer did not leave a comment.

Braunze R. 
Rating:
3.0

Service was slow. Did not receive a receipt.

John C. 
Rating:
5.0

Great customer service everybody was so helpful and nice thank yo I'll be back

DANIEL D. 
Rating:
5.0

Always great! In and out! Great service!

Christian S. 
Rating:
3.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
5.0

Awesome!!

FABIO B. 
Rating:
5.0

Check inside of windshield that it is clean !

Michael T. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P. 
Rating:
2.0

My truck was dirty, had no gas amd my rental receipt that I signed was not the one I got charged. Even after pointing it out at pick up, it wasnt fixed. Hoping the manager resolves it.

NICOLE P. 
Rating:
5.0

Customer did not leave a comment.

Lew F. 
Rating:
5.0

Customer did not leave a comment.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

fabio B. 
Rating:
4.0

The experience was ok. The movers I asked for to load in St Pete and unload in Knoxville showed up. Other than that, it went as expected.

Terence D. 
Rating:
4.0

Customer did not leave a comment.

FREDERICK F. 
Rating:
4.0

Customer did not leave a comment.

MARK A. 
Rating:
4.0

Improve one way for trailers

WILLIAM N. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

The drop off was nice and easy very clean and the gentleman was very helpful

Tiffany S. 
Rating:
5.0

Awesome

HEIDI B. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Customer did not leave a comment.

Benjamin A. 
Rating:
5.0

Customer did not leave a comment.

Queen C. 
Rating:
1.0

fix your phone system & website the entire process is awful. as the way people answer the phone the time and fashion and manner they answer the phone I sit and hold sometimes 30 minutes to an hour I still don't get ahold of somebody they hang up on you but your message I have been through hell with your company for no reason and I would have been a valued customer

KAREN M. 
Rating:
5.0

the girls at the warehouse were amazing

steve S. 
Rating:
1.0

Customer did not leave a comment.

COREY L. 
Rating:
3.0

I was told my receipt was going to be Emailed to me, never got it.

JEFFERY N. 
Rating:
5.0

Customer did not leave a comment.

Jo S. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
5.0

Haven't received the goods yet since we are in route for couple of weeks. So far, service has been excellent.

RON F. 
Rating:
4.0

Customer did not leave a comment.

Walter P. 
Rating:
5.0

Customer did not leave a comment.

DREW A. 
Rating:
5.0

The experience was excellent from start to finish!

Jennifer N. 
Rating:
5.0

Beautiful new van. Drives very nicely. Friendly staff.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

GARY D. 
Rating:
5.0

Customer did not leave a comment.

Ernest V. 
Rating:
1.0

I did not receive the equipment that I needed instead I received a larger truck then I needed and I could not get close enough to the location I needed due to height restrictions. The vehicle I needed was there and plenty of them. Very disappointed with uhauls service.

MAX M. 
Rating:
5.0

I was pleased with the condition of the facility. It was in very good repair, it was very clean, and the climate control was very evident. I found it to suit my needs very well. The location is excellent!

Michael E.  |  Overall Experience 
Rating:
5.0

Speed up the internet connection for the checkout process

DENZEL B. 
Rating:
5.0

Customer did not leave a comment.

Anita W. 
Rating:
3.0

You e charged me TWICE and now I'm bouncing all over the place! I want my money back!

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

Sheryl P. 
Rating:
5.0

Quick easy drop off process.

Stephen V. 
Rating:
4.0

there was nothing To improve it was excellent

RUBEN E. 
Rating:
4.0

Do what is promised on your web site. I signed up for an open trailer a week before the need. The day before I was told that I would have to travel approximately 30 miles before I could start my work. It was changed to another site but it was a good 30 minute travel due to traffic, one way. I had to have a trailer for moving a riding lawn mower as the mower had been promised to be delivered that day.. Upon drop off about 3 hours later in a different town, which was in the contract, there was no one to check in the trailer which I brought in. The person there didn't know how to check in the trailers and told me to leave all the paperwork in the drop off box, which I objected. He finally made me a copy and I left the trailer, unhappy.... To many we will do this from U-Haul and then changed midstream which caused added work and headache to me!.

Michael C. 
Rating:
5.0

Excellent experience ! Your people make the difference !!!

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

PAYDRA B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

THOMAS MICHAEL F. 
Rating:
5.0

Jem is ammmmaaaazzzzziiiiinnng

FABIO B. 
Rating:
5.0

all went smooth.

Clifford A. 
Rating:
1.0

2 of my 4 total Uboxes are missing and no one in the Largo location or the Los Angeles location has helped me. For two days I've been trying to find out where the boxes are and they keep saying something is wrong with the computer system and that they will go check for the boxes manually but then they never call me back. What the hell, Uhaul? Where is my stuff?

Lisa T. 
Rating:
1.0

I literally felt that the customer service was poor got a lock on my storage unit for no reason mistake of one of the representatives that work there and she started to argue I made a video of her she should be in jail not trustworthy

Anilia P.  |  Overall Experience 
Rating:
2.0

I had been to this location a couple of times, each time, I stood around waiting for someone to help, I had to go looking out in the garage for someone both times. When I went to pick up my uhaul, the one they assigned couldn't be found on the lot and I had to use another, that wasn't the issue it was the hassle and time it took to get me set up with another one.

KRISTINE S. 
Rating:
4.0

Customer did not leave a comment.

Teresa J. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
2.0

phones are never answered. very slow to take care of the customer.

WENCESLAO S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Deborah D. 
Rating:
1.0

Customer service was very poor. Had to call a couple of times after being forgotten in our box is not arriving when they said they would

BRYANT H. 
Rating:
1.0

At first I couldn't find the unit. They brought me a dirty truck. The truck had no air conditioning and it smelled bad. It was already there and I was in a hurry so I took it.

Diadel R. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
3.0

Have more attentive staff. They seemed uninterested in helping. Upon return I had to ask somebody to stop working on their personal vehicle to check in my trailer after I unhooked it myself. Someone should have met me in the return lane and checked me in without me searching for someone to help.

THOMAS K. 
Rating:
3.0

Customer did not leave a comment.

James P. 
Rating:
1.0

Customer did not leave a comment.

Tina N. 
Rating:
5.0

Excellent customer service at UHaul Palm Harbor as well.

elizabeth B. 
Rating:
2.0

Scheduling the final pick up was a mess. Over a week to pick up when I called 3days after dropped off. It was difficult to get someone to talk to. Everyone transferring me all over. After removing items from boxes It annoying to have the boxes in the way. A follow up call for final pick up should be done to schedule a better pick up time frame.

sandra S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Great service!! I always use this store, they have professional staff. My experience is always superior.

DEBORAH M. 
Rating:
5.0

Customer did not leave a comment.

Richie C. 
Rating:
5.0

The gentlemen that assisted me was very helpful and pleasant

ANITA C. 
Rating:
5.0

Customer did not leave a comment.

Fabio B. 
Rating:
5.0

Could not pick up my reservation at local location. Was sent miles away. Why? Was told multiple times that i could pick up the trailer at my local location. Not satisfied with this process.

RONALD LEE S. 
Rating:
5.0

Customer did not leave a comment.

Tim F.  |  Overall Experience 
Rating:
5.0

The team is friendly, knowledgeable and very accommodating. I had a very last minute need, and they met it perfectly! Thank you all!

Michael E.  |  First Impressions 
Rating:
5.0

Quick service and very thorough.

CRYSTAL F.  |  First Impressions 
Rating:
5.0

Super nice people. Thanks for helping me get the best size storage based on partial information and not just saying get a big one. Excellent job!

Tim F.  |  First Impressions 
Rating:
5.0

David and the rest of the staff were great to work with. They all do an amazing job.

RD B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frederick R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sohanyi G.  |  First Impressions 
Rating:
5.0

Terry was a great help

STEPHEN L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katie O.  |  Overall Experience 
Rating:
5.0

The staff was friendly courteous and extremely helpful

scott s.  |  First Impressions 
Rating:
4.0

Very helpful and friendly staff

Rhonda P.  |  First Impressions 
Rating:
5.0

I can't thank the stuff enough for always being professional and Advising me in my storage and moving needs. You should always go with the U-Haul boxes and the U-Haul packing material ! just saying... I'll definitely use this facility if I need to store again...

fernando h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ariel b.  |  Overall Experience 
Rating:
5.0

Everyone and everything was great about my experience was perfect! Courteous , friendly and very helpful staff!

Thomas F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GLENDA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin P.  |  Overall Experience 
Rating:
4.0

Excellent Service and though it's an additional $10/month for 24hr Access it's worth having. The only downsode, at least for the smaller units, is that there is no elevator (not many steps at least)

Chris H.  |  First Impressions 
Rating:
4.0

Great customer service from all of the staff. I would recommend this location to all of my family and friends.

rudolph J.  |  First Impressions 
Rating:
5.0

Excellent interaction with the staff, highly recommended.

Scott D.  |  Overall Experience 
Rating:
5.0

Renee was the most pleasant and professional uhaul representative that I have ever dealt with. She was cheerful and accommodating and very knowledgeable. She was so helpful, she’s a keeper 🙂

Patrick R.  |  First Impressions 
Rating:
5.0

Great

richard b.  |  Overall Experience 
Rating:
5.0

Joe was amazing I was given 4to6 weeks2live he helpedme my storageunit 4my kids&and I’m very thankful for Joe 5*****& Debt Free 4 my kids.Santa Joe the kids said.

Bree M.  |  Overall Experience 
Rating:
1.0

Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!

William E.  |  First Impressions 
Rating:
5.0

None

Tammy E.  |  Overall Experience 
Rating:
5.0

Joe is awesome

joe t.  |  Overall Experience 
Rating:
4.0

nice service

Gary W.  |  Overall Experience 
Rating:
2.0

There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.

megan h.  |  Overall Experience 
Rating:
5.0

Joe was very helpful with everything I needed

josh c.  |  First Impressions 
Rating:
5.0

UBox was delivered and picked up promptly by Nikki.

George G.  |  Overall Experience 
Rating:
5.0

It was a pleasure to have done business at this facility. The products, services, and staff are awesome!

JAMES C.  |  Overall Experience 
Rating:
2.0

I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st

Sheldon D.  |  First Impressions 
Rating:
5.0

Very professional and great service

don g.  |  Overall Experience 
Rating:
5.0

I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.

kathleen h.  |  Overall Experience 
Rating:
5.0

Great experience and was so helpful with moving state to state.

Sarah O.  |  Overall Experience 
Rating:
2.0

One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing

George K.  |  Overall Experience 
Rating:
5.0

Nicole was so helpful. The whole process was very smooth.

Cathy C.  |  Overall Experience 
Rating:
5.0

Very nice and informative staff

Kaleena R.  |  First Impressions 
Rating:
4.0

At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.

Nathan T.  |  Overall Experience 
Rating:
5.0

Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!

Kenneth B.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Janice G.  |  Overall Experience 
Rating:
5.0

Excellent customer service

Janice G.  |  Overall Experience 
Rating:
5.0

Staff went above & beyond to help with coordinating pick up of the containers etc.

Janice G.  |  Overall Experience 
Rating:
1.0

Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend

natalie c.  |  Overall Experience 
Rating:
5.0

The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.

Erica D.  |  Overall Experience 
Rating:
5.0

The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.

mark f.  |  Overall Experience 
Rating:
5.0

Very helpful and courteous staff headed up by the owner. Definitely recommend.

Alex B.  |  Overall Experience 
Rating:
4.0

The delivery drivers were awesome!!

Galdina V.  |  Overall Experience 
Rating:
5.0

.

GARY E.  |  Overall Experience 
Rating:
5.0

.

GARY E.  |  Overall Experience 
Rating:
5.0

Everything was great. Thank you

jenny f.  |  Overall Experience 
Rating:
2.0

Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again

Jazmeen S.  |  Overall Experience 
Rating:
2.0

took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.

Scott B.  |  Overall Experience 
Rating:
4.0

Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did

Kevin H.  |  Overall Experience 
Rating:
5.0

recommend this U-Haul Storage Facility to a friend

Istvan B.  |  Overall Experience 
Rating:
5.0

Love U-Haul.

Marlaina M.  |  Overall Experience 
Rating:
4.0

need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.

Matthew M.  |  Overall Experience 
Rating:
5.0

Everything went pretty smoothly. Would use them again.

Sandra F.  |  Overall Experience 
Rating:
5.0

Everyone there was extremely helpful and nice

Jessica B.  |  Overall Experience 
Rating:
5.0

Good uhaul

THANH D.  |  Overall Experience 
Rating:
5.0

The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.

John S.  |  Overall Experience 
Rating:
5.0

Service was perfect. Right on schedule. Very happy.

patricia l.  |  Overall Experience 
Rating:
5.0

Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.

JEFFREY M.  |  Overall Experience 
Rating:
4.0

Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.

patricia h.  |  Overall Experience 
Rating:
5.0

Everything was seamless:

Carolyn S.  |  Overall Experience 
Rating:
5.0

First time moving and user of U-Haul. Great experience.

Jack M.  |  Overall Experience 
Rating:
5.0

EXcellence

Carla E.  |  Overall Experience 
Rating:
5.0

Every thing was great,

gabrielle b.  |  Overall Experience 
Rating:
4.0

not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace it

Caleb R.  |  Overall Experience 
Rating:
5.0

Excellent customer.service, friendly staff, easy process. Highly Recommended

Kenneth B.  |  Reservation 
No reviews have been submitted for this location.

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