Customer Reviews for U-Haul Moving & Storage of Lincoln

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Lincoln

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Stephanie H. on

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Shelby I think her name was.... the store manager was so so so sweet and helpful and I will always use them for my moving and storage needs!

Elizabeth F. on

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Lakisha B. on

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Karyn R. on

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Love this location. Never a bad experience. The managers are the best. I pass 3 locations to use this one.

Brian W. on

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Trailer had a flat tire that wasn't noticed until we got down the street. I aired it up and it held air, so just wasn't checked out at lot. Ladies were nice and very helpful getting it connected, but had issues getting on the ball.

Keith P. on

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Gabriel K. on

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Site was well laid out. Staff very friendly. The new mobile checkin process with photos was lengthy but easy to do and peace of mind with photos showing how I left it. Would rent again!

leo h. on

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They did a great 👍

Kim D. on

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Bennia J. on

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This was my first time using a storage facility, great experience.

Gary P. on

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Deborah M. on

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Very pleasant, and helpful. Thanks

Virginia S. on

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Camisa D. on

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The young lady that was inside the building she was amazing and it helped and was very kind and sweet so thank you I don't remember her name but thank you

Steve N. on

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Dropped off after hours a day earlier.

Alice S. on

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Excellent experience always.

Jennifer A. on

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Very nice store. Agents were quick polite and very helpful. Rented a truck...the truck was wonderful. New clean and perfect for what l needed if for.

Robert C. on

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Rosemary M. on

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Nothing it was great

JAMES S. on

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Your Sales associate was a great help and very courteous.

Owen N. on

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Dylan F. on

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I spent an hour in the 110 degree heat checking my truck and looking through all of the fuses because the right tail light would not light up on the trailer. Only to finally be told it was an issue with the trailer light itself and that it was not illegal for it to be out. So after all of that time out in the heat I was sent with a trailer that was not functioning properly when there were two more options on the property.

Edward N. on

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Kimberly H. on

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Samantha W. on

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James T. on

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Dallas A. on

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Fast and easy transaction! Friendly staff!

Sheena R. on

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Byron B. on

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I NEVER RECEIVED MY $20 REFUND.

Lisa L. on

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I would not recommend or use Uhaul ever again. Regardless of location.

Roderick T. on

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Dusty P. on

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Excellent as always

Marissa G. on

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Great service! Sonya was very helpful!

Bridgett B. on

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Linda B. on

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Great service and friendly staff!

Darius H. on

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Good friendly people and service

Tara Lois D. on

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The whole experience was hassle free.staff professional and courteous. thanks

DAVID ALLEN W. on

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Customer service was everyone's top priority, they all deserve a raise

Renee R. on

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The person handling me was great and very helpful. I would rate her a 5. Also the bathroom was very clean.

Jim ` F. on

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thank you

Megan elise K. on

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Great place

michelle p. on

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U ladies r so awesome thanks so much job well done.

Terry W. on

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Great staff great place

Latasha t. on

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Dirksen was very helpful from the beginning to the end. The manager was also very detailed with providing rental information.

Marcus Dshawne R. on

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Excellent

LINDA W. on

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Keep up the good work!

Charles S. on

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Very friendly staff!

ERIC TOBIAS H. on

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BEWARE!!! Frequent rent increases. Minimal property improvements. Call station at gates have been inoperable for several months. Former 10'x10' climate controlled storage renter of four years.

David C. on

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As a visitor to Oklahoma City, I couldn’t ask for or expect a better experience.

Gerrit D. on

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Truck reservation included 30 days storage in comparably sized unit, but I was given one that held less than half of the load and had to pay for a second unit. Staff was unable to comp the difference.

Jessy r. on

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Very good service.

ELIZABETH JUNE B. on

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I had a unit for over 6 years, and the rent went up about every 6 months. My unit had rats and leaked during heavy rains. The rats urinated on things and the water damaged some antique furniture. Sad.

KIMBERLY Viola M. on

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Great staff, overall good experience.

patricia r. on

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I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks 🙂

patricia r. on

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I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks 🙂

IZETTA MARSHAEE C. on

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Everything in my storage was secure. Thanks

Kathy W. on

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Reserved unit wasnt available upon arrival,after 2hrs w/computer issues was then put into a more expensive unit,was told I would receive a monthly discount for all the troubles and that wasnt honored

LaDonna G. on

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Everyone was very present i will always come to uhaul for my moving needs.

FERDINAND N. on

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She was very helpful.