Customer did not leave a comment.Jesica A. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Lincoln
Oklahoma City, OK 73111
(2 Blk W Of I-35)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Geraldene C.
Instead of just telling the person what vehicle they are having. I say they should show them as well.Aaron G.
Good serviceLie L.
Very nice and funny ladyCORY H.
I hate that I didn't get her name but the woman who checked me in when I turned the truck in was amazing. Friendly and helpful after a long, exhausting day. She was like a breath of fresh air!!ALICIA N.
Thank you very much !!!VALARIE C.
Customer did not leave a comment.REBECCA J. | Overall Experience
Customer did not leave a comment.Tina N.
Customer did not leave a comment.BRIA S.
Thank you for all the help that you gave me I was very stressed out and having the worst panic attacks ever and coming in and getting out as quick as I did was much appreciatedprecious m. | First Impressions
Customer did not leave a comment.ANTOINETTE B. | Overall Experience
Customer did not leave a comment.Garrett D. | Overall Experience
Customer did not leave a comment.Marlene K. | Overall Experience
The assistant manager was so helpful and kind and went above and beyond to make my experience seamless.KayLeigh C. | Overall Experience
Customer did not leave a comment.Neeharika B.
Customer did not leave a comment.Andrea S.
Customer did not leave a comment.James M.
Customer did not leave a comment.Sheila J. | Overall Experience
Very clean and professionalBrian D. | Overall Experience
Customer did not leave a comment.Lillian L.
Customer did not leave a comment.Pamela M.
Customer did not leave a comment.Jessica P.
Assistant Manager was extremely helpful and made my moving experience with utilizing storage unit much better.KAYLEIGH C.
Tyvm for letting me rent fm u. Experience was great. How much was my rental totalRuna F.
Customer did not leave a comment.Edward M.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.Shamara W.
Customer service was a 12 on a scale of 1-10. Very courteous. Agents were the best I have ever dealt with!!Charlesetta J.
The personnel was very nice and made it a smooth process for me.KIMYEN L.
Customer did not leave a comment.Frank T.
More people on staffGary T.
Customer did not leave a comment.Gary B.
Customer did not leave a comment.Tyler O.
To many hidden fees. The $19.99 special doesn't mention the additional fees attached. Which end up being more like a $30 special instead. I don't mind that, I just don't like being misled by advertising.Debra B.
No commentsTeresa j. | Overall Experience
Said they were sorry about our experience in Tulsa locations.Nathan P.
Customer did not leave a comment.David G.
Customer did not leave a comment.Donna Rena P. | Overall Experience
Customer did not leave a comment.Ernest F.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.Daniel G. | Overall Experience
Customer did not leave a comment.Carlen R. | First Impressions
Customer did not leave a comment.Timothy Don D.
The front desk worker was very helpfullatriice w. | First Impressions
Customer did not leave a comment.Les K.
Customer did not leave a comment.Sophia W.
Customer did not leave a comment.tianian J. | Overall Experience
Customer did not leave a comment.Bridget F.
Customer did not leave a comment.Donna J. | First Impressions
Customer did not leave a comment.REBECCA J. | First Impressions
Customer did not leave a comment.REBECCA J.
Customer did not leave a comment.KAROLYN M. | First Impressions
Customer did not leave a comment.Jason H.
There was a leak in the truck. Now my couch cushions are damagedCagney L.
Great serviceRicky S.
Customer did not leave a comment.SHARI M.
Customer service poor. Asked me if I had anyone to load trailer. The wire she connected for the signal didn't work and she wanted to test the fuses under the hood. I asked her if she was certified to perform the test she stated no. I told she she needed to stop. She didn't was to held liable if she caused a problem.Kim A.
I was double charged for everything.WEZLY N.
Super friendly staff. Despite my desire to use the mobile app. check-in the u-haul systems locator weren't working. And the check-in had delays. Apparently a national glitch. Otherwise nice, new easy to handle vehicle.Maureen W.
Customer did not leave a comment.Tonya S. | Overall Experience
Customer did not leave a comment.Kenneth H.
I did not receive the furniture dolly as I requested in my reservation. I wish I could get a refund for the $7.Kathryn R.
Customer did not leave a comment.Dena R.
The lady working was a little inexperienced but for most part she did pretty wellBilly E.
Job well doneRodney P. | Overall Experience
Sonya is AWESOME!Robert P.
Customer did not leave a comment.Dylan R.
Customer did not leave a comment.Bonita R. | First Impressions
Customer did not leave a comment.Mehmet E.
Customer did not leave a comment.Nicole B.
Needed backup for the computer system : I spent hours in line waiting to pickup the trailer that was reserved ahead of time not only very inconvenient I had to reschedule my movers on the phone while standing in line because if you stepped out only to loose your place and start all over very inconvenient.Billy E.
A customer needed a trailer hooked up. The only employee working at the time did not have the necessary skills to do it, so I had to do it for them. The only employee who was there was very overwhelmed. Service was very slow.CHARLES D.
They always take great care of me. I’ve been storing my vehicle here for 11 years.CYNTHIA DAWN B. | First Impressions
Customer did not leave a comment.Tami K.
The support services there were some of the worst I have seen. And neither staff member was wearing a mask. It was awful!! I waited 25+ minutes behind one other customer to pick up keys. I had done everything else. I would not recommend this place.Ryan C.
Very good!charles h. | First Impressions
Very professional service.Emmitt W. | First Impressions
Customer did not leave a comment.michael b. | First Impressions
Customer did not leave a comment.Christopher B.
Shelby and Sonya are great at their jobs. Thank you.Robert P.
Customer did not leave a comment.Velma W.
Customer did not leave a comment.Martina B.
More workers to help the customersBilly C.
Customer did not leave a comment.Stephanie N. | Overall Experience
Customer did not leave a comment.Kim A.
The representative that checked in my equipment was very attentive and helped me quicklyKelly B.
I was really disappointed the truck wasn't ready to go when I arrived. I had to scrape the frost off the windows myself. Then I had two safety problems with the truck. The driver side mirror would not stay in place and would point at the ground after a short drive. Then the driver side window, once rolled down, would not roll back up without pulling the glass up with one hand while turning the crank with the other hand. Not great on a 32 degree day.Joe W.
Customer did not leave a comment.Martina B.
I had rain on my return rental and the wiper blades weren't uP to the taskJOSEPH B.
Customer did not leave a comment.Angelique B.
The track was a little dirty and need new wipersAmando H.
Customer did not leave a comment.TIFFANY M.
Very helpful staff , place was very clean. First place I had reserved was disgusting, so glad I changed to this locationClaudia w. | First Impressions
Customer did not leave a comment.Debra W.
The truck was not serviced drive Very Bad!!!David L.
The staff and manager worked with me through covid-19, homeless, jobless, relocating 3x, sickness off and on. Treated me professional and like family. Communication was excellent. Made my stress level 0. After loosing so much in life I was able to keep everything.. Thank you all.Patrica b. | Overall Experience
costed more then i was expectingKaren H.
Customer did not leave a comment.HERSCHEL B.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.JAY A. | Overall Experience
The guys at the pickup location was great ! I had a hard time with the lady's at the turn in location , They tried every way possible to upcharge me for every small detail i will never use Uhaul Trucks again , The rate was great but during a time like this , I dont see the need for charging customers 40$ for bringing a truck back 30 minutes past the due time ..Its a little excessive...Thanks but I'll take my business to Budget next Move !! Be more lenient towards customers during a World pandemic , not friendly whatsoever ! Retention is better then a Upcharge for loyal customers...!KWINTON M.
Great staff!CELAM V.
Customer did not leave a comment.Theresa J.
Customer did not leave a comment.Chantelle B.
Your staff was friendly and courteous thank you so much for your services.dionne m. | Overall Experience
Customer did not leave a comment.Madison B.
Customer did not leave a comment.Kedrick G. | Overall Experience
Customer did not leave a comment.Bonita F. | Online Move In
Customer did not leave a comment.Jeanne C. | Overall Experience
Customer did not leave a comment.REBECCA J.
Very close ...love thatSharon B.
Great and friendly service. Very clean.ANNETTE L.
Great staff.Elroy S. | Overall Experience
The lady working was rude. To make a reservation you needed a cell phone number (to get a text), an email (to get this survey), a photo copy of my drivers license (still can't figure out why...just gonna go with U-HAUL being overly nosey), and a credit card. Felt like I was getting a security clearance from the government for how invasive U-Haul is when spending less than $50... Glad Walmart does require such bull crap... So, will I rent again from you guys again ??? The answer is no... i learned my lesson!!! Let me guess, next you'll want my social, mother's maiden name, and a blood sample... Again, overly invasive!!!! Wonder when I'll get a letter saying your system was hacked and now I get a year of free identity and credit monitoring... in short, you guys suck!!!John E.
Customer did not leave a comment.ARMANDO G.
Customer did not leave a comment.Ebony Iman D.
Everything went well.PATRICIA B.
Customer did not leave a comment.Scott Y.
Customer did not leave a comment.Frank T.
Customer did not leave a comment.Billy H.
Customer did not leave a comment.Frances P.
Customer did not leave a comment.Damita K.
Excellent check out!!John D.
Customer did not leave a comment.Ibrahim E.
Great professional service and well kept facilityBRIAN B. | Overall Experience
Customer did not leave a comment.Tonya R.
Great location and the staff is very knowledgeable and helpful. My truck rental experience went very smooth from start to finish.Kelvin C.
Customer did not leave a comment.victoria m. | First Impressions
Customer did not leave a comment.Tyrel M.
Customer did not leave a comment.Nathan M.
I had two different vehicles capable of towing the vehicle I needed towed and unfortunately I was told neither one was recommended! I believe this was a way of U-Haul making money!JOSEPH V.
They were closed at the time of drop off. I was charged an extra day when the pickup location had drop off day the following morning.Clarence J.
Excellent serviceSONYA H.
Very good friendly peopleJohn T. | First Impressions
The personnel on duty offered no sort of reimbursement or replacement for the remainder of my rental period, which still had two days to go. I needed to go pick up some appliances, which didn't get to happen. Driving this truck was a dangerous, horrifying experience.Todd E.
Wonderful service!! Thx. Will recommend to all my friends . I will definitely come back. Thx again.Christina J.
Customer did not leave a comment.Gabriela C. | First Impressions
Customer did not leave a comment.Monique W. | First Impressions
The lady there that day was extremely helpful and swift with processing my setup information, aware that I had movers waiting outside charging by the hour. She even convinced me to get a larger unit which was just the size I needed.STEPHANIE M. | First Impressions
Customer did not leave a comment.Glenda Georgetta J. | Overall Experience
My only issue was a leak in the roof my unit that went unrepaired for over a month in the summer. I had several items ruined that were not taken care of under my insurance coverage (cumulative value was less than $100 deductible). Cookware and a pair of silk shoes rusted and molded, but it was eventually repaired.GAYE C. | Overall Experience
This was a excellent experience from the last tine i used this location . great staff , communicatons and courtesy.......falesha j. | First Impressions
I was served with kindness and will recommend my family and friends to use U-Haul.Maria B. | First Impressions
Employees were very friendly and helpful.ONA M. | Overall Experience
Shelbie was so nice and very helpful. With Shelbie's help alone the store would rate as excellent.Tamara S. | Overall Experience
They did a great 👍leo h. | First Impressions
This was my first time using a storage facility, great experience.Bennia J. | Overall Experience
The person handling me was great and very helpful. I would rate her a 5. Also the bathroom was very clean.Renee R. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!