Customer Reviews for U-Haul Moving & Storage of Mayport

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Mayport

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Mari P. on

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Thank you. It was easy peezy.

DAVID H. on

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They were always friendly and willing to help if they could.

Patricia D. on

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Service was amazing and so quick and easy to pick up the truck and equipment I rented. Stephen's service and helpfulness was above and beyond!!

Della G. on

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LYNDA S. on

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Therese S. on

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I had a great experience. My first three days the unit was left unlocked - every thing was still intact when I returned. Thank

JANET B. on

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The couple who runs this U-Haul location are the BEST!! They have always been helpful and provided such great customer service!! Thanks Steven and Wanda!

Michael L. on

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Dirty interior of the truck and the cargo area had dirt all over the floor area. We had to sweep the cargo area in order to place furniture in it. All else went well.

Meredith H. on

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CHARLENE O. on

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Robert A. on

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Steven was extremely helpful. Excellent service and great equipment.

Robert G. on

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robert B. on

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Friendly and efficient staff! Would definitely recommend.

Michael M. on

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Truck was waiting for me. I filled out all the paperwork on line which cut my time at the store in half. Great service.

ashley B. on

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Cynthia G. on

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My pick up location was change$ without my knowledge or approval. Luckily I called and checked on it and found out about the change.

Kelvin B. on

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Russell W. on

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James S. on

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JOSHUA C. on

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Very friendly an helpful.

Wayne B. on

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Quick in and out! Wanda and steve were very friendly and helpful.

abdulrahman A. on

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LUIS V. on

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Great staff, friendly, respectful, polite...

matthew H. on

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Great company everything was smooth and easy front desk was fast and very nice also!

Jessica C. on

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Better customer service. The man was rude to me.

DAVID K. on

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Bryan R. on

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Very friendly!!!! Would recommend

marie H. on

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I love the service at my local U-Haul, I also rent a few units there. Steve and Wanda are very helpful

john H. on

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All went well. Thx!

DOLORES R. on

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Wanda and Steve are very professional and helpful and we felt good about storing our stuff there we moved to Texas. Came back late July and got our stuff before another month.

Michael K. on

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Staff was very accomadating n pleasant. Took care of my storage needs.

jamil p. on

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Good service

Selenia M. on

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Steve at the mayport store was awesome need more like him Thank you Steve

Scott W. on

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AC C. on

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I have Steven on video disrespecting me over and over again after the two years of storage space I had there unit 1018, I even gave them the business of getting the truck and car transport from the same place. I was treated extremely disrespectfully after all the business. I want to put in a formal complaint. I asked him to help me with the car and he told me to get on YouTube and learn how to do it myself.

kip d. on

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Dealing with both Steve and Wanda was great. Explained all my options and helped me select the proper size unit and all the materials I needed to move. Overall great experience!

Amber G. on

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The managers were amazing and answered al my questions when I had them. They took time to talk with us and never felt like we were just another customer.

Dan T. on

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FRANCES Q. on

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Wanda Vickers really knows her business. Has gone out of her way to help us customers with little things that are a big help.

Daniel G. on

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Friendly, accommodating; vehicle was clean

beth O. on

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Wanda is great, owner is great. It was so easy to pick up and return a 26’ truck. Love the owner

David C. on

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Not change a thing. Wanda and Stephen Vickers are great. Professional as well as personable. Fast, easy and painless. Will definitely use their services again. Thanks .

Janet M. on

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The co-managers Stevie and Wanda were amazing. They were hospital and ran above board with expectations and the made excellent recommendation on unit selection.

Eric F. on

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Worked perfectly for my needs. Nice and friendly staff also.

Michael K. on

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Upon arriving, I was greeted and welcomed. My needs were addressed and accomadated. I'm glad I've chosen this facility for my storage . Hopefully nothing changes.

Katy B. on

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My move out date was June 14th not July 9. I was out before my due date. This is where I have the problem at. Y'all want to charge me for a month or two that I wasn't in there. I want be returning.

MARY L. on

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Wanda & Steven are so amazing, they helped me in a time of need, made sure I felt I made the best choice to store with Uhaul!! I’m so grateful! Thank you guys for your excellent costumer service.

Michael K. on

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The staff are very accommodating and helpful. Rented vans on 2 occasions and had s large storage unit. Vans were new and clean and ready on time. Very reasonable .

Jennifer S. on

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Experience with Steve and his wife were absolutely amazing. They are very attentive and friendly and made our situation easier especially relocating from a different state. Would use them again. Thank

yolanda h. on

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Friendly staff

BRIAN N. on

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All of the staff were great! Very friendly and helpful.

Katie B. on

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The staff made me feel as if I was more than just a customer. I will use them for all of my future storage needs!

bob p. on

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Staff was very professional and friendly. I can tell they take pride in their work. Place is always clean

Daniela M. on

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Stephen was attentive, knowledgeable and very professional.

daniel k. on

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Outstanding Customer Service! Facilities and storage were in excellent shape. I highly recommend Mayport U Haul for all storage and rental vehicle needs! Thank You Steve for all you do!

melinda m. on

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Stephen was very personable and made entire process quick and flawless!

William H. on

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The lady was very nice. She even helped me detach the trailer from the trailer hitch because I couldn't really figure it out myself. Very clean facility too. Great experience!!!!

pedro c. on

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Friendly, professional & secure!

sharon B. on

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Exceptional service. Clean and well maintained facility.

Aaron N. on

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Great and friendly!

ROBERTA A. on

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Was there 4 years. Moisture was the only issue. Several items were molded.

johnny h. on

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Super friendly owner . Down to earth . Need more owners like him !

Michael S. on

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Kevin was awesome. He has a great friendly personality and was accommodating in anyway he could.

charlotte m. on

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I chose U-Haul Storage because they didn't require my social security number to rent a storage unit and because of the high level of security they have onsite to keep you and your storage safe.

Helene M. on

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I moved out on Saturday, Feb. 2nd

Alex Z. on

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Awesome experience.

richard a. on

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Absolutely the best!

AMELIA M. on

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Everything was great, besides that the units had rats and bugs, and would constantly shed insulation all over your things. But great, friendly staff, never felt unsafe going there by myself!

THARESA B. on

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If it wasn't so expensive, it would be the perfect storage choice.

Danielle K. on

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Great customer service!!!

Michael S. on

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Prompt, courteous and helpful

Harvey C. on

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No issues with the storage facility and the staff was friendly. Average uhaul storage facility.

Russell C. on

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Staff lady was super-nice and efficient. The storage rolling door was almost completely rotten and falling off, peeling paint ended up on all of the boxes and furniture in the front of the unit.

JENNIFER S. on

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n/a

Steven R. on

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None....

sean l. on

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Wanda & Stephen are incredible assets to uhaul, I don’t have the need for storage anymore but if I do I will use uhaul bc of them.

Guy S. on

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Love Mr. Steve

Russell C. on

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Friendly and helpful

Demarco B. on

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Employees were very helpful and real nice. I highly recommend this place.

LISA H. on

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Friendly and helpful staff, convenient location, clean and secure surroundings. I love U-Haul! Storage and rentals. Keep up the good work! Thanks!

Debra B. on

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Staff was terrific and very friendly.

John R. on

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It was a helpful experience. I've used this particular facility a couple times. Everyone has been over the top helpful.

michael f. on

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Thank you Steve and team. Very pleased with my experience at your location. Will return based on the great service. Mike Farah #311

Helene M. on

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Holly was terrific!

Camelia C. on

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BEST storage experience I have had. Staff very knowledgeable & friendly. Management (Stephen & Wanda) very professional, caring, respectful. Place always clean and safe! Thank you guys!

ed b. on

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Steve was a real pleasure to deal with and this is the second time I have worked with him at the Uhaul on Mayport Blvd. He was quick efficient, helped us with our special needs - Thanks!!

Loren B. on

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I was sent the wrong size uboxes. I was told they were the correct size even though 2 of the boxes were plainly smaller. The facility in Denver was impossible to get ahold of. They were terible

Jonathan I. on

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Clean site, well organized, no long waits.

Luz S. on

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Pretty good service

CATHY M. on

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Awesome!!!!

STEPHANIE H. on

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Steve was so helpful and knowledgeable. He saved us money on our move by informing us of the different truck options. Finally, he was friendly and professional.

Sean S. on

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Holly was extremely friendly and helpful. She made it a great experience all around for us.

WILLIAM H. on

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This location was very helpful. This was very different than my experience with my experience with the UHaul telephone and online customer service which was horrible!

James V. on

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Easy access, well maintained and and friendly people.

JAMIE T. on

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Owners are good people, very friendly and helpful. I'm almost sad to be moving out 🙃 Definitely worth using this facility again if I need to. Thanks!

John K. on

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They were great helping me get my uboxes

kevin g. on

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Great customer service

craig d. on

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Will definitely recommend this U-Haul to my family and friends.

KELSEY A. on

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The staff was wonderful!!! They were so helpful during a very stressful time for us. Could not have been more pleased!