Customer Reviews for U-Haul Moving & Storage of McDonough
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of McDonough
Marie M. on
Have some tea and coffee ready while customers are waiting
Patty M. on
When I pulled up to park the u haul there was a sign that said stop and stay with you equipment and someone would be right with me. I waited 10 minutes the finally walked inside and the girl behind the counter was on her cell phone. She said she was sorry that she didn't see us pull up. I guess no being her eyes were on her phone instead of the huge video moniters sitting to here right.
Frank D. on
The manager that took care of me she had a real bad attitude don't know why... But I was planning on doing a corporate account with you guys,because of her attitude I'll take my business else where. Thank you
Laron C. on
It was great. Will use again!
Andre H. on
We are over charge every week. You promise to give pour money back, but it never happens. Then you take more money and say it's the bank.
Philip H. on
Not indicative of the person that helped me, it just took way to long to rent a simple vehicle trailer. It literally took me longer to rent the trailer than it did for me to use the trailer for what I needed it for.
chandler m. on
Employee was rude.
Richard F. on
Keep doing what you are doing because you have excellent customer service
Joshua C. on
Check the accuracy of the Gas in the Car before leasing.
Fred C. on
The rental process invades your privacy. A picture was taken of my driver's license (front and back), my license plate, and my trailer hookup (ball and hitch). In addition I had to provide the name and telephone number of a near relative and an e-mail address. Is all that really necessary?