Customer Reviews for U-Haul Moving & Storage Of Millington

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage Of Millington

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Kevin G. on

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Everything was great. Employees were friendly and helpful.

Christopher A. on

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Allocate more appliance dollies to this location, Customers keep stealing them. James Jamerson is an excellent rep and always a pleasure to work with.

Larue K. on

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Thanks

Mary J. on

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Easy process returning the unit.

Chelise J. on

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Dillon was so sweet. He made sure we had everything we needed and showed us to our unit. He was very aand had excellent Customer service. He was very helpful. Every Uhaul should have a Dillon. Thanks

william T. on

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Customer did not leave a comment.

SHARON H. on

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The truck was not available on time. I inspected truck, not the person giving me truck. One of the headlights didn't work. When I told them, the gentleman said he didn't know what to do about it. He said the low pressure warning light was on, but tire pressure was good. There were 2 warnings illuminated, Service Stabilitrack, and Service Tire Monitor System. I was unable to drive during hours of darkness and felt like the truck was not well maintained. It was clean.

Peggy S. on

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The trucks are terribly misaligned. It was very hard to control & stay on the road. And, this is the 2nd truck I’ve had in this condition. I’m not bad mouthing the services, or the servicing crew, bc that Millington location, those guys are GOOOOD! They are with every penny I spent. And, another thing I love about that crew is that they show no differential treatment. Everyone is treated with expedient & kind service. I wouldn’t change a thing but those dag blasted trucks...uggh they are an accident waiting to happen.

Barbara B. on

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THE CLERK DIDN'T TELL ME THAT I HAD TO TAKE PICS AND UPLOAD THEM TO SITE. EVEN AFTER I SAID TOLD HIM THAT I WAS HAVING A HARD TIME UPLOADING PICS THE NIGHT BEFORE AND THAT I HAD TO DO CHAT ON THE COMPUTER TO FIND OUT IF I HAD A RESERVATION CUZ I COULDN'T LOAD!! SO THEY WANT TO CHARGE ME ANOTHER $20 FOR THEM TO GET UP OFF THEIR BUTTS THAT ARE GLUED TO THEM STOOLS AND DO THEIR JOBS!! OUT RAGEOUS PRICES ANYWAY .59 A MILE AND .69 A MILE CUZ IT WAS FRIDAY!! HWY ROBBERY !!!!

Peggy F. on

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Great experience, no issues

Charles L. on

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Customer did not leave a comment.

Denise P. on

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The steering on the truck was very loose. I had to constantly turn the wheel from side to side to keep the truck on the road. Also, the drivers side door had to be slammed several times to make it shut tight. I also requested an appliance dolly and got none.

Debra F. on

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Exceptional customer service.

Damarkus B. on

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Customer did not leave a comment.

Christopher A. on

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EDITH W. on

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Ric is a fantastic employee. He got us in and on our way very quickly.

Cheryl K. on

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Customer did not leave a comment.

Benjamin B. on

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Place more workers at the location. One person is not enough to handle the traffic and down computers hamper the speed of your worker.

Michael E. on

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Everything was great.

Kenneth L. on

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Mr Blankingship,was verygood on my new truck ,he went out of his way to do a first class job,and very friendly,THANKS AGAIN kenny

Olan F. on

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Excellent helpful staff,.

Angela W. on

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Customer did not leave a comment.

Brenda S. on

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Van smelled like animal urine. The counter gentleman was by himself and did not have time to turn around with a line of 4-5 people.

Joe D. on

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Need more Trucks

Gregory S. on

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I must say Ric at Hw51& Navy Rd, was outstanding was able to work with me and handle my needs right away. Great job thanks

Warren H. on

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Nothing.

A C. on

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Location was far from home. Company has insufficient inventory for local demand. Will look to competitors next time.

Angela G. on

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When there are changes with the computer operating system, communications with the field locations should be quicker and more efficient

WALTER O. on

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Customer did not leave a comment.

Danny F. on

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My needs were well met . Thanks .

Chris S. on

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I requested another location in our town and Regional Rep (Onterica) had us travel 40 miles round trip to the farthest location from us with a city with MANY location choices. Millington office was nice & very apologetic but it was EXTREMELY inconvenient to travel so far to pick it up. We won’t be renting again from you. System is broken if you reserve a location 6-7 weeks in advance for a particular rental & then have to travel so far to pick up or pay double for an upgraded size you don’t want.

DEENA N. on

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I have no idea how much I am to be charged for this rental. I was told when I picked it up that I would be given my total at drop off. At drop off I was told they didnt know, that the receipt I received by email would gave the tota, it was all zeros. ls this a joke ? Was it free ?

Verlon T. on

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Customer did not leave a comment.

Debra H. on

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Customer did not leave a comment.

Ella P. on

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No comments no complaints

Anthony M. on

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no issues

Latrice N. on

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Our representative was pleasant, kind very patient and was concerned about our needs.

Debra B. on

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I love their patience and honesty and they are very helpful. This is my third time using Uhaul. Thank for wonderful service.

Barbara and Thomas P. on

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Great

Jamiel R. on

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Excellent

Sean H. on

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The roadside assistance was extremely helpful when the uhaul vehicle we were using had transmission issues. However I think that you guys could be more informative with how the compensation works.

christina r. on

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The staff was most helpful! I actually continue to stop in and talk! They have made my moving experience an ease to know that I was in GREAT hands!

Chevelle R. on

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The entire team were very helpful in meeting our needs. They gave great customer service and we will continue to do service with them. Very knowledgeable with their job and additional products needed.

JOYA S. on

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Great storage unit!

Carolyn K. on

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Staff: very knowledgeable, extremely courteous, compassionate and helpful. Facility: very clean, well maintained, easily accessible, secure and well lighted. Hours are convenient.