Customer Reviews for U-Haul Moving & Storage of Moab

9 reviews

11860 S Hwy 191   Moab, UT 84532

(435) 210-6424

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Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(435) 210-6424

11860 S Hwy 191
Moab, UT 84532

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri-Sat: 7 am - 8 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

This was a distressing experience. The online experience and customer service reps both allowed me to book a 6’ x 12’ trailer, and despite me raising questions about tow rating, I was assured this trailer would be fine for my car. Upon arrival, I was strongly urged by the location rep not to take this trailer, as it posed serious risk to my vehicle. We ended up getting a smaller trailer, albeit for a cost greater than the initial trailer reservation. Was very dismayed.

BENJAMIN A 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER O 
Rating:
3.0

Customer did not leave a comment.

John S 
Rating:
1.0

They lost my driver's license

NATASHA B 
Rating:
3.0

The lone person working at the site was not properly trained in the process of checking out equipment. It took an exceedingly long time to complete the process.

MICHAEL M 
Rating:
4.0

Put the key drop box where you can find it and paint it orange

ROBYN N 
Rating:
5.0

Customer did not leave a comment.

Randal B 
Rating:
5.0

Customer did not leave a comment.

JILL C 
Rating:
5.0

Customer did not leave a comment.

DANIEL B 
No reviews have been submitted for this location.
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